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伦敦金丝雀码头诺富特酒店 4 星

客户意见评级 4.5/5 11,300 评论

安心悦界(ALLSAFE)认可酒店

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+ 13 服务

酒店其他优惠

  • 距离金丝雀码头地下位置 7 分钟步程,方便前往城市、O2 地区和格林尼治

  • 本酒店已获得必维国际检验集团的 ALLSAFE 认证。

  • 设有 313 间现代风格的客房,包括 26 间设计师风格的套房,可欣赏伦敦全景景观

  • 9 间灵感四射的会议室,提供电子板技术和高速无线网络

  • BOKAN - 酒店顶层设有三个令人惊人的餐饮场所

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 14h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 公共室内停车场 (附近)
  • 残疾人士的便利设施
  • 可携带宠物 付费服务
  • 全禁烟宾馆
  • 使用空调
  • 酒店使用的语言
  • 接待处全天候开放
  • 提前入住/延迟退房 付费服务
  • 洗衣房
  • 礼宾服务
休闲和活动
  • 游泳池
  • 健美中心
  • 桑拿浴
餐饮
  • 早餐 付费服务
  • 2 餐厅
  • 2 酒吧
  • 客房服务
商务服务
  • 9 会议室
  • 配有客服人员的商务中心
  • 提供复印/打印服务

酒店位置

伦敦金丝雀码头诺富特酒店

40 Marsh Wall
E14 9TP 伦敦
英国

电话: +4402035300500

传真: (+44)02079871040

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • BUS :  135 D3 D7 MARSH WALL

  • SUBWAY :  DLR JUBILEE CANARY WHARF

  • 乘飞机

    LONDON CITY AIRPORT 达到 8公里 / 5 英里

  • 乘飞机

    LONDON CITY AIRPORT 达到 8.05公里 / 5 英里

  • 乘船

    THAMES CLIPPER 达到 2.2公里 / 1.37 英里

  • 乘火车

    LIMEHOUSE 达到 1.61公里 / 1 英里

GPS :51.501331, -0.023293

我们的客房

诺富特客房空间宽敞,设计现代,功能多样,可以完美地满足您的所有需要,是优雅生活的上佳之选。

高级双人房

  • 最多人数: 2
  • 面积: 从 21 / 226 sq ft
  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 沐浴用品
  • 多媒体中心

高级双床房

  • 最多人数: 2
  • 面积: 从 21 / 226 sq ft
  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 沐浴用品(...)

高级双人房,可欣赏城市景观

  • 最多人数: 2
  • 面积: 从 21 / 226 sq ft
  • 咖啡/茶器具

高级双床房,可欣赏城市景观

  • 最多人数: 2
  • 面积: 从 21 / 226 sq ft
  • 咖啡/茶器具

行政房

  • 最多人数: 2
  • 面积: 从 21 / 226 sq ft
  • 景色: 位于河边, 位于城市边 *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 沐浴用品(...)

高级无障碍双床房

无障碍房间
  • 最多人数: 2
  • 面积: 从 25 / 269 sq ft
  • 咖啡/茶器具

酒店餐厅和酒吧

BOKAN 37

美食类型: 国际

BOKAN Restaurant, Bar & Roof terrace - Due to high demand, we highly recommend to make a reservation on weekends and special dates of the year to guarantee a spot in our popular venue. Book your table now on www.bokanlondon.co.uk

菜单 (PDF)
  • 周一 关闭
  • 周二 关闭
  • 周三 关闭
  • 周四 关闭
  • 周五 关闭
  • 周六
  • 周日

CANARY COFFEE

美食类型: 咖啡厅

Canary Coffee 咖啡馆温馨时尚,位于街边,设有户外露台座位 - 适合休闲放松,品尝精选本地手工炒咖啡、糕点、小吃和石烤披萨。

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

BOKAN 38

这里有极富创意的调酒术、当地酿造的烈酒、精酿啤酒,以及琳琅满目的葡萄酒,令人流连忘返,还可以观赏到金丝雀码头和伦敦城的美景。如需预订、了解着装要求和年龄规则,请访问 http://bokanlondon.co.uk/

非合约照片

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

BOKAN 39

在空中休闲区可以欣赏到伦敦天际线令人惊叹的 360 度美景,在这里,您可以在屋顶酒吧内休息,也可以在露台上放松身心。如需预订、了解着装要求和年龄规则,请访问 http://bokanlondon.co.uk/

非合约照片

您的会议和活动

我们的会议室

  • 会议室数量:9

  • 最大面积:96 平方米

  • 最大容量:75 个人

  • 最大宴会容量:40 个人

了解更多信息


伦敦金丝雀码头诺富特酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.5/5

11,300 评论

tripadvisor

TripAdvisor 评级 4.5/5

1,434 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Amazing new hotel....... Stunning views

Tripadvisor 评级 5.0/5

petersE9840AF 03/11/2020 经 TripAdvisor 认证的评论

Everything from the hotel check-in experience, quality, cleanliness, facilities, location and the overall wow Factor was absolutely epic. The staff were superb and made us feel at home instantly with great service. The bar on the 39th floor is absolutely amazing with views across the city of London and the surrounding area of Canary Wharf. Would definitely stay here again and recommend.

We love your 5 star review and thank you for sharing this great experience. I hope we can welcome you back soon. Jacqui McMillan - General Manager

I did not get this room what I paid for.we needed wait for Room 40min because housekeeping was busy.

Tripadvisor 评级 3.0/5

Patiwuen Couples - 07/10/2020 经 TripAdvisor 认证的评论

I did not get this room what I paid for.we needed wait for Room 40min because housekeeping was busy. No mini bar. I should pay less. In internet its writing something diffrent how in Real . ☹️ On breakfaat nobody tell us what we have to do we wait 40 min for food

Thank you for your review. I am sorry that we let you down. As we had just opened we were learning the new normal. Mini bars can no longer be stocked due to COVID restrictions and we have updated our website now and we are offering alternatives to this. Housekeeping were busy but again with COVID we are taking longer to clean these rooms compared to pre-covid times and I hope that you appreciate we would rather take our time to ensure that we are cleaning the rooms in line with the new standards, I am sorry that you had to wait for 40 minutes. With regards to breakfast to ensure social distancing we are requesting that our guest book slots. However some of our guests although had booked slots did not respect these times and arrived late which impacted our service. I am sorry that we disappointed you and I hope we can welcome you back soon. Kind regards. Jacqui McMillan - General Manager

员工热心,床舒服

客户意见评级 4.5/5

Jill L. 商务住宿 - 15/02/2020 所有已确认评论

我是在中国新年的时候到的酒店,有手写新年贺卡和巧克力,上面还有鼠年标志,贴心,巧克力也好吃!一个人在新年时候出差来伦敦,能收到这样的祝福,还是非常暖心的!感谢! 早餐好!床舒服! 不过有天夜里房间有异响,大半夜起来换房间,真是不太好,我第二天早起还要开会,这点不是很满意

尊敬的 Zhiyu L.: 感谢惠赐有关下榻 Novotel London Canary Wharf 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 FREDERICK GERDAY Guest Experience Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Tel:+ 44 (0) 20… || Hotel:+ 44 (0) 20… novotel.com accorhotels.com Check out our hotel and Bokan 3d videos! Main model through to Rooms - Click Here https://my.matterport.com/show/?m=LA5NLPxNGeA

Just go there

Tripadvisor 评级 5.0/5

Annonnimm 29/01/2020 经 TripAdvisor 认证的评论

Been there twice and it was a very good experience, just go there and you will be delighted. And don't drive there as parking is difficult to find and very expensive, underground is just 10 mins walk.

We are so happy that you had such another amazing stay with us, thank you so much for sharing. Parking is difficult around her and we don't have parking on site but with the great transport links to Canary Wharf wither by tube or DLR, it is so easy to get around London. We are looking forward to welcoming you back for a 3rd time soon. Jacqui McMillan - General Manager

Lovely Views, Bad Room Service

Tripadvisor 评级 4.0/5

ava219 24/01/2020 经 TripAdvisor 认证的评论

We really enjoyed the room and amenities. Amazing views over London! Our only complaint was the burger we ordered from room service. It was disgusting & outrageously expensive. When we complained, the staff didn't seem to care and still charged us full price.

Thanks ava219 for your review. I am so sorry we let you down on the burger and of course I do not want this issue to mar your opinion of us as you said everything else was great. Pop me an e-mail over on h9057-gm@accor.com and I can arrange the refund for you. Hope to welcome you back soon. Jacqui McMillan - General Manager

nice hotel with good view

Tripadvisor 评级 5.0/5

venisa w Couples - 12/01/2020 经 TripAdvisor 认证的评论

Morden design hotel, good view. 5 mins walk distance from canary wharf underground station. it's the second time my partner and me come to stay in here. nice place to stay. will book the same hotel again in future.

We love our 5 star review Venisa W thank you so much for taking the time to share your second visit to us and we are looking forward to welcoming you for your 3rd visit to us. Jacqui & The Canary Wharf Family

Excellent

Tripadvisor 评级 5.0/5

jmR6871CN Couples - 11/01/2020 经 TripAdvisor 认证的评论

Very comfortable hotel. Excellent and friendly staff. No complaints Excellent breakfast and the view from the 38th floor is fantastic. The bar can be very busy but service quick and friendly. Will be back again.

Thank you so much for your excellent 5 star review and rating, we are thrilled that you enjoyed your time with us so much and I am sure we will be welcoming you back soon. Kind regards. Jacqui McMillan - General Manager

Pleasant stay

Tripadvisor 评级 5.0/5

kleng2013 Family - 09/01/2020 经 TripAdvisor 认证的评论

Room with nice view. Basic breakfast. Croissant was plain and boring. Coffee from the kettle was warm not hot. They didn't set up the coffee machine. The lady with glasses on not accommodating. She makes my stay unpleasant. She works in the dining area. I had 2 encounter with her during breakfast. But the rest of the staff were kind and helpful. 5 star service.

We really love your 5 star review and rating with regards to your recent stay with us at Novotel Canary Wharf. I am sorry about the issues you have highlighted and of course I am addressing these. We love that you found we gave 5 star service and I hope you come back soon for another 5 star experience. Kind regards. Jacqui McMillan - General Manager

Amazing Stay!! Definitely returning!!

Tripadvisor 评级 5.0/5

ForeverExplorers Couples - 03/01/2020 经 TripAdvisor 认证的评论

Stayed for a few nights to celebrate a special occasion. We were greeted with a warm welcome and the hotel and all the staff were very accommodating! One of the best stays and we’ll definitely return!

Wow ForeverExplorers, thank you so much for your amazing 5 star review about your stay with us at Novotel Canary Wharf we are thrilled that this was one of your best stays. We can't wait to welcome you back soon. Kind regards. Jacqui McMillan - General Manager

Very OK

Tripadvisor 评级 5.0/5

w0utervanlinden Business - 29/12/2019 经 TripAdvisor 认证的评论

Very OK - as always (although this time there was no complimentary upgrade). Very efficient checkin and checkout. Nice bar - very clean room. Sufficient space in the room and good quality of bed. Will come back next month !

Thank you so much for this lovely review and of course I am thrilled to read that you are coming back to stay in 2020. We are really looking forward to it. Kind regards. Jacqui McMillan - General Manager

Fantastic hotel

Tripadvisor 评级 5.0/5

edwardsO3774UP Couples - 28/12/2019 经 TripAdvisor 认证的评论

Exceeds all expectations. Very friendly staff, nothing is too much trouble. Fantastic views of the city of London from the rooftop bar. Excellent location when visiting the O2, only one tube stop away from the venue.

Thank you for this fantastic 5 star review and rating. I am thrilled with your feedback and so pleased that you enjoyed your time with us so much. We are really looking forward to welcoming you back in the future. Kind regards. Jacqui & The Canary Wharf Family

Partners birthday

Tripadvisor 评级 5.0/5

36kayleighl Couples - 18/12/2019 经 TripAdvisor 认证的评论

So, I booked this hotel for my partners birthday. I booked a standard double. Which, for a standard double was amazing. Spacious, views were lovely. I have to bow down to the lady who checked us in though. Ines was absolutely lovely. She couldn't of made us feel more welcome (without being cheesy). Ines definitely deserves recognition for her work. She is a credit to your hotel.

We love your 5 star review 36kayleighl, we are so delighted to read what a great stay you had with us. Ines is delighted with her personal mention and will be rewarded. I am very lucky to have her in my hotel. I hope we can welcome you back soon. Kind regards. Jacqui McMillan - General Manager

Classic Novotel Hotel brand features, great location, good service

Tripadvisor 评级 4.0/5

Pra50 Family - 21/11/2019 经 TripAdvisor 认证的评论

The property checks all the Novotel brand boxes. It has a great location, good service, satisfying breakfast, along with city skyline views from the top floor restaurant. The rooms are comfortable. Excellent choice for people looking for a Canary Wharf location. Only negative at present is all the construction activity, an unavoidable feature in the area.

Thank you Pra50 for your lovely feedback about your stay with us. I am sorry about the construction work going on but as you said it is unavoidable currently in this part of the city, there is so much going on. I am glad that you did enjoy your time with us and of course the amazing views. I hope we can welcome you back in the future. Kind regards. Jacqui McMillan - General Manager

Great hotel

Tripadvisor 评级 5.0/5

Samaria Business - 20/11/2019 经 TripAdvisor 认证的评论

My friend and I stayed here during a conference and the stay was amazing. Wonderful service and very close to the station and DeVere conference centre. The rooms are quiet, clean and very modern with spectacular views. The breakfast is good. If you stay here you must experience the rooftop bar and restaurant, great food and service.

We loved reading your great review Samaria, thank you so much for sharing your amazing experience with us. I am so glad that you and your friend enjoyed your time with us and you loved Bokan too. I hope we can welcome you back soon. Jacqui McMillan - General Manager

Absolutely fantastic stay.

Tripadvisor 评级 5.0/5

Sightsee42264643263 Business - 20/11/2019 经 TripAdvisor 认证的评论

Nice and home feeling. Rooms and the whole hotel interior are cozy and tasteful. Stuff is very helpful. I had excellent view from the window. Would definitely go back to this hotel.This hotel really take care of the customers,

We love that you had a fantastic stay with us at Novotel Canary Wharf, we are thrilled that you enjoyed your time with us and of course the views. However your feedback about how we take care of our customers makes me very proud. Thank you again and we are looking forward to welcoming you back soon. Jacqui & The Canary Wharf Family

No privacy between the bathroom and the bedroom

Tripadvisor 评级 3.0/5

Paul D Couples - 13/11/2019 经 TripAdvisor 认证的评论

I stayed in the executive room 3312. The idea of having a clear window between the shower/toilet and the bedroom without the ability to close off visibility is not a good one. What happens when you or your partner need to use the toilet for a number two? Nobody normal wants to watch that. Your rooms need the ability to close the bathroom of for those times. This was the second stay there. The first was a disabled room that had privacy in the bathroom. I will make the request NOT to have such a room in the future.

Thank you Paul D for your review. I am sorry about the issues you had with the clear window. However there is a button in the inside of the shower that mists this clear glass up ensuring privacy for the bathroom, I am sorry if you were not aware of this. If you can drop me an e-mail please on h9057-gm@accor.com though I can make sure that your profile is updated so we will not allocate you one of these rooms in the future. Many thanks. Jacqui McMillan - General Manager

Business Trip

Tripadvisor 评级 4.0/5

DavidS10223 Business - 09/11/2019 经 TripAdvisor 认证的评论

Vert Well. Room à bit smail although à wonderfull view. The restaurant is tremendous at the 38th level giving a great view, on La City and London. The staff is very nice and gentle. I did appreciate the stay.

We really appreciate you taking the time to review your recent experience at Novotel Canary Wharf and I am pleased that overall you enjoyed your time with us. I hope we can welcome you back in the future. Kind regards. Jacqui McMillan - General Manager

Superb hotel with great views

Tripadvisor 评级 5.0/5

BarrieWhitehouse Couples - 23/10/2019 经 TripAdvisor 认证的评论

Executive suite on 35th floor well worth the extra Great views of London and the Thames Only niggles were the mattress needs changing had topper but still rolled towards centre Room and bathroom were great Breakfast scrambled eggs went cold quickly and bacon could get too crispy Rooftop bar gets busy but that is because the views are so good

We are so happy to read your superb review about your stay with us. I am thrilled that you enjoyed the suite on the 35th floor, they are so beautiful. Our views are pretty great and glad you enjoyed them as much as we do. We are looking forward to seeing you again soon. Jacqui & The Canary Wharf Family

frustrating visit

Tripadvisor 评级 2.0/5

michael o Solo travel - 22/10/2019 经 TripAdvisor 认证的评论

I will not be back , after staying here a few times in the past its time to call it a day. After being told my room would be ready at 2pm I waited and I waited moving quickly from the most uncomfortable bar in London to the cafe down stairs ,nobody came to find me I had to keep going back to the reception to ask what was going on. having had hospital treatment that morning and being 65 years old I expected better but they just kept on lying about the time my room would be ready. At around 3.30 pm I went to find out that it was ready. Terrible service to lie over and over to your customers is outrageous . Ongoing building works never seem to end nearby.

I am so sad and sorry Michael o to read your review about your stay with us and how much we disappointed you. I do hope you would give us another chance and if you are planning to return please contact me directly on h9057-gm@accor.com and I will personally look after your reservation. Many thanks. Jacqui McMillan - General Manager

One night stay...

Tripadvisor 评级 5.0/5

laura497 Couples - 16/10/2019 经 TripAdvisor 认证的评论

Really impressed with the hotel overall, clean, luxurious, friendly & helpful staff, perfect size room with lovely view, delicious breakfast & chillaxed atmosphere in the bar areas. Would stay again 100%.

We are delighted laura497 that you would return to us 100% and we are looking forward to welcoming you back. I love your feedback about the hotel being clean and luxurious and of course that the talent were so friendly and helpful. See you soon. Jacqui & The Canary Wharf Family

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