客户意见评级 (ALL 评级) 4.5/5 12,136 评论
距离金丝雀码头地下位置 7 分钟步程，方便前往城市、O2 地区和格林尼治
本酒店已获得必维国际检验集团的 ALLSAFE 认证。
设有 313 间现代风格的客房，包括 26 间设计师风格的套房，可欣赏伦敦全景景观
BOKAN - 酒店顶层设有三个令人惊人的餐饮场所
酒店参加 Planet 21 计划，积极推动酒店业可持续发展。
BOKAN 餐厅、酒吧和屋顶露台 - 由于需求很高，我们强烈建议对于周末和一年中的特殊日子要提前预订，以保证在我们广受欢迎的场所有位置可用。请访问 www.bokanlondon.co.uk 立即预订
A cosy and stylish space located on street level with outdoor terrace seating - relax, unwind and indulge in a selection of locally roasted artisan coffee, pastries, snacks and stone baked pizza at Canary Coffee.
从 办理登记入住手续 - 从 办理退房手续
来自 100% 认证入住过我们酒店客人的评论发现更多
icecreamandkisses 24/11/2021 经 TripAdvisor 认证的评论
I’m actually sooo disappointed with my stay, I asked for a special room because it was my boyfriends birthday. The suite I was giving was tiny and nothing like the pictures and there was actually no view, she I asked for a room change she said ‘sorry we can’t do it’. The service was soooo disappointing. I just wanted a nice stay to celebrate a special occasion but that definitely wasn’t the case. When I asked for a late check out the lady looked kinda annoyed and I said leave it, so I asked someone else. Not only that the room right above us had their music soooo loud to the point me and boyfriend just couldn’t sleep for hours.h
Pride of Novotel
mrsc0tland 18/11/2021 经 TripAdvisor 认证的评论
Great hotel, really setting a high example of what a midscale hotel can offer. Great location and accessible from many different ways. View's unbelievable and worth the rate. Breakfast offers a wide range of items, more than enough for us.
Fearless16366616898 10/11/2021 经 TripAdvisor 认证的评论
Was a beautiful place and a wonderful experience, would definitely go again , very relaxing and chilled hotel also the swimming pool was lovely and clean. It was all around great would definitely recommend to all my friends and family.
A stay in heaven
kyycpt 10/11/2021 经 TripAdvisor 认证的评论
This is the 3rd time I’ve stayed here but the first time I’ve stayed for a birthday. The hotel always has a fresh atmosphere and perfect vibe whenever I’ve come to stay which is why I’ve recommended it so many times to so many people. When I arrived I was greeted very warmly by the receptionist, Ana. She was very welcoming and wished me a happy birthday (which I thought was very pleasant). After checking in, it was time to head to the room which was a complementary upgrade to an executive room on the 32nd floor, courtesy of the lovely General Manager, Jacqui. Inside it had the frosted privacy glass on the bathroom window (which I have not seen at another hotel before), a speaker, 2 robes and 2 slippers, a birthday card and a very nice chocolate (thank you). I stayed for 2 nights and both were very comfortable. I highly recommend this hotel in particular. Thank you again for a lovely stay. Ky.
Unfortunately Very Average
nickgstewart 25/10/2021 经 TripAdvisor 认证的评论
From the moment you arrive you'll realise the staff are very disinterested in either welcoming or servicing the customers. The hotel and rooms have a lot of potential but need maintenance (a light socket was literally half hanging out of the ceiling, bed was awful, etc). The service and management is just very poor. The pool is good though! Definitely the best part of the Hotel.
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