伦敦格林威治诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,289 评论

保证最优惠房价
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173-185 Greenwich High Road, SE108JA 伦敦, 英国

描述

酒店其他优惠

  • 可乘坐火车前往伦敦中心区

  • Family rooms with extra sofa beds

  • 酒店内设有安全的停车场

  • Fully-equipped gym and sauna

  • 可轻松前往金丝雀码头和 O2 体育场

我们的客房

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酒店位置

伦敦格林威治诺富特酒店

173-185 Greenwich High Road
SE108JA 伦敦
英国

GPS:51.477798, -0.013504

电话
传真 +44 20 8312 6810

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

MEAN TIME bar & kitchen

在诺富特犒劳您的味蕾。在轻松的环境中享用各种简约却正宗的当地和国际美食。无论您想要吃饭还是只是享用饮品，我们的餐厅都能为您提供只在诺富特酒店才能享受的额外服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  1,289 评论

TripAdvisor 评级  4.3/5  3,243 评论

卓越奖 2025

Family Christmas get together

Tripadvisor 评级 5.0/5

marymX230QE 经 TripAdvisor 认证的评论

We were really pleased by our experience at the Novotel this Christmas and boxing day. As a large family, we wanted to transfer the strain of catering for such large numbers of people elsewhere, so hired out a large room for 2 days at the Novotel Greenwich, where we could chill out, open our gifts and interact with each other in a relaxed setting. We asked in advance whether the room could be suitably decorated, which the hotel said it could. They also allowed us to bring our own decorations to add, if we so wished, but when we walked into the room, we were generally delighted by the lovely decorations they already put in place. We were also pleased with the wonderful buffet spread that the hotel provided, which was filled with a variety of favourite hot and cold dishes. We were even given the opportunity to make menu suggestions, which were taken into account. The staff who served us on the day and whom liaised with us prior to Christmas ie Solace Squire were amazingly patient and amenable, with nothing being too much trouble. They really aimed to please and so far as it was possible, to put in place most of our requirements. As a large group, we felt listened to and heard and we were delighted how far the staff were prepared to go to ensure we had a smooth, restful and peaceful Christmas. At one point father Christmas turned up also and handed out little gifts to us all, which was a lovely touch. We cannot thank Solace and her manager in the waistcoat (sorry can't recall his name), and her team enough for how they made our Christmas 2025 a year to remember!! We would definitely recommend this hotel to anyone looking for a relaxed atmosphere and good hospitality. We certainly felt welcomed and cherished and would be happy to come again. If we had anything to criticise it would be the heating breaking down in the hired room, but the staff readily sorted this out with extra heating, which soon resorted to a comfortable space. Thanks again team Solace!

Excellent customer service

Tripadvisor 评级 5.0/5

Usha G 经 TripAdvisor 认证的评论

It was wonderful Christmas evening Thank you Dinesh for your effort and service you made us happy. It been great evening.

Poor room, cleanliness and things broken

Tripadvisor 评级 2.0/5

Simon W 经 TripAdvisor 认证的评论

Having stayed here previously on many occasions we booked again for our regular visit to the O2. Previous visits have all been good but this year was very poor. The cleanliness in the room was below standard, there was a poor selection of coffee, tea and no bottled water (£189 per night) which we expected. No toilet roll in the room, the sink leaked when you tried to take the plug out and the shower floor was dirty and the shower itself rusty. Location for Greenwich is good, access to the railway perfect. However, when we raised this during checkout with the lady on reception she was apologetic, took out email address and said she would be in contact. We have heard nothing, Novotel is a good brand but the standard in Greenwich has gone down a great deal and for the price does not offer good value. A simple email would have made this email end differently but very disappointing stay.

Dear Simon, Thank you for taking the time to share your feedback and for choosing to stay with us again. We are very sorry to hear that your recent experience did not meet the standards you have come to expect from Novotel, particularly regarding room cleanliness, maintenance, and amenities. Please accept our sincere apologies for the inconvenience caused. We are especially sorry that you did not receive a follow-up after raising your concerns at check-out. Unfortunately, due to an exceptionally busy week at the hotel, we were unable to get back to you as promptly as we should have, and we regret this lapse in communication. Your comments have been shared with the relevant teams, as this is not the level of service or quality we aim to provide. We truly value your loyalty and your previous positive experiences with us make this feedback even more important. We would very much appreciate the opportunity to discuss this matter further. If you could please contact us directly by email at h3476-fo@accor.com, we will ensure your concerns are addressed properly. Thank you again for your honest feedback, and we hope to have the chance to restore your confidence in us in the future. Thank you Athulya Novotel London Greenwich

Nice experience

Tripadvisor 评级 5.0/5

Shadi S 经 TripAdvisor 认证的评论

Very fantastic staff Nice location I had the best experience with Astha She is very friendly and helpful. The staff are amazing Thank you Astha

Dear Guest, Thank you so much for your kind words and wonderful feedback! We’re delighted to hear that you had such a fantastic experience and enjoyed our location and service. A special thank you for recognizing Aastha — we’ll be sure to share your compliments with her. She’ll be thrilled to know she made your visit memorable. We truly appreciate your support and look forward to welcoming you again soon! Warm regards, Athulya Front Office Team Leader Novotel London Greenwich

Nice

Tripadvisor 评级 5.0/5

Resort62670090826 经 TripAdvisor 认证的评论

Manju provided really good service and the food was delicious and tasty! The atmosphere was very lively and nice and I would come again

Dear Guest, Thank you very much for sharing your feedback following your visit to Novotel Greenwich. We are delighted to hear that you enjoyed the food and found it delicious, and that Manju provided excellent service. It’s wonderful to know that you appreciated the lively and welcoming atmosphere. We look forward to welcoming you back again soon for another enjoyable experience! Kind regards, Athulya Novotel Greenwich

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其他网络用户评价我们的酒店

  • 1,461 评论 9.3/10 位置
  • 1,710 评论 5.5/10 房间
  • 1,331 评论 8.2/10 服务
  • 32 评论 7.4/10 上网
  • 755 评论 8.1/10 早餐
  • 724 评论 5/10 清洁度
  • 5 评论 10/10 可持续性

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。