宜必思伦敦格林威治酒店 3 星

客户意见评级 (ALL 评级) 4.3/5 986 评论

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30 Stockwell street, Greenwich, SE10 9JN 伦敦, 英国

描述

酒店其他优惠

  • Banana Tree restaurant provides a selection of Pan-Asian cuisine

  • Set in the heart of the popular Greenwich Village

  • Just a five minute walk from Greenwich station (National Rail with trains to London Bridge).

  • Just a ten minute walk from The Royal Observatory

  • Well connected to Wembley Stadium via Jubilee Line

我们的客房

酒店位置

宜必思伦敦格林威治酒店

30 Stockwell street, Greenwich
SE10 9JN 伦敦
英国

GPS:51.479954, -0.009373

电话
传真 +44 20 8858 7139

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 早餐
  • 酒吧
  • 100% 无烟酒店
  • 客房服务

BANANA TREE | RESTAURANT

A PAN ASIAN FEAST | Our restaurant brings exotic Pan-Asian street food flavours to you: from soups and salads, to wok-tossed noodles, stir fries and curries, as well as South-East Asia-inspired desserts and cocktails (40% of the menu is plant-based!).

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  986 评论

TripAdvisor 评级  3.8/5  1,611 评论

Good location

Tripadvisor 评级 3.0/5

Swedishtomcat 经 TripAdvisor 认证的评论

Room 229 has a view over the aircon units. It was small but quiet. Location-wise it was spot on being in the heart of Greenwich and only five minutes from the train and DLR.

Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our central location in the heart of Greenwich and found the hotel conveniently close to the train station and DLR. It’s also good to know that your room was quiet, allowing for a restful stay. We appreciate your comments regarding the room size and the view from Room 229. Your feedback is valuable and has been noted, as it helps us identify areas where we can improve the overall guest experience. We hope to have the opportunity to welcome you back again in the future.

Urgently needs maintenance

Tripadvisor 评级 2.0/5

business9494 经 TripAdvisor 认证的评论

Well, first the positive. The hotel is located close to the train station as well as the water taxi station, which allows easy and comfortable access to London and the City. The neighborhood is surrounded by pubs and lovely coffees. The check-in was a nice experience, however somehow the only one. Not telling me, I received an upgrade to an Ibis-plastic-style bathroom room. Unfortunately there has been drainage smell during my entire stay. Complaining during the stay has been unheard, complaining after the stay led to a minimal price reduction of less than 20%. All the rest of the hotel, ok is an Ibis, but even for that below average.

Dear Guest, Thank you for sharing your feedback. We are pleased to hear that you appreciated our convenient location near the train station and the river taxi, as well as the vibrant neighbourhood with its many pubs and cafés. We are also glad that your check-in experience was a positive one. However, we are sincerely sorry that the rest of your stay did not meet your expectations. Your comments regarding the drainage smell and the condition of the bathroom are taken very seriously. This is certainly not the standard of comfort and quality that we aim to provide. We apologise that your concerns were not resolved during your stay, and we regret that the resolution offered afterwards did not leave you fully satisfied. Please be assured that we have shared your feedback with our maintenance and housekeeping teams so that the issues you experienced can be addressed promptly. We are committed to improving our facilities and guest experience. We hope you will consider giving us another opportunity to provide you with a much more comfortable and enjoyable stay in the future.

Depressing and cold room looked like something out of Black Mirror!

Tripadvisor 评级 1.0/5

Jimthecritic 经 TripAdvisor 认证的评论

The location is great and close to the O2 and at least it was clean, BUT the room — well if the reception and the hallways are more warm and inviting than the rooms, then that's a serious red flag for me! I got into the room and my heart sunk. The decor was grey, depressing and a cold VINYL floor in the sleeping area. Who wants to get up in the morning and stand straight onto a cold floor? And the room was a bit on the chilly side and the only way to heat it up was with a NOISY integrated fan heating system which is like a loud hair dryer. And a sign saying something like "if you find the heating system inadequate, then we can provide a small fan heater", that's pretty telling that the "powers that be" know the room isn't fit for purpose. The bathroom felt like one of those portable shower cubicles you see at festivals and the flush broke on the toilet. One saving grace was the staff were helpful and got straight to fixing it, but even the best customer service doesn't change the fact the room was cold, depressing and looked like something out of Black Mirror. This is a 3 star hotel and I've slept in Travelodge rooms more inviting than this, and they at least have CARPETS. I paid for 2 days in advance on the saver rate, but I decided to pack up and go elsewhere (I've never done that before by the way). In short, I don't expect luxury at that price, but if the hallways are more inviting than the room, then there's something seriously wrong here. Sure, I might have asked if there was a better room available, but if they think it's ok to charge £120 a night for what I got, then I'm taking my business elsewhere!

Dear Guest, Thank you for taking the time to share your feedback. I am truly sorry to hear that your experience did not meet your expectations, and I appreciate you highlighting both what worked and what did not during your stay. I am pleased to hear that you found the hotel clean and our team helpful, but I am very sorry that the room design and temperature control left you disappointed. Our rooms feature vinyl flooring because it provides a more hygienic and allergen-friendly environment compared with carpets. However, I understand that it can feel less warm underfoot, and I am sorry this affected your comfort. I would also like to clarify that our rooms are equipped with an air-cooling system rather than traditional air conditioning. This type of system provides gentle temperature regulation but can feel different from a full air-conditioning unit, particularly on warmer or cooler days. I am sorry that this did not provide the level of comfort you expected. Your feedback is important to us, and we are reviewing your comments carefully as part of our ongoing improvements, including room ambience and temperature efficiency. Regarding rates, we aim to offer good value for the area and the season, but I understand why you chose to continue your stay elsewhere. Your feedback is invaluable in helping us improve, and I hope you might consider giving us another opportunity in the future to provide a better experience. Thank you once again for sharing your comments. Warm regards, Vincenzo Squeo | General Manager

Average at best

Tripadvisor 评级 3.0/5

ClaireE412 经 TripAdvisor 认证的评论

We stayed here for a coach trip to see Abba Voyage. Our room was tiny and had a very musty smell on entry. It was however clean and the beds are comfy - that’s the main thing! The carpet in corridor’s etc of the rooms had seen better days, and again, there was a very musty smell. The lift was only used by us once as it didn’t feel very safe. The restaurant for breakfast was a lovely setting in comparison and the breakfast itself was tasty. One huge positive of the hotel is its location, very central to all of Greenwich shops, attractions and tube/water bus. All in all, it’s not a hotel I would recommend, but it did the job for one night and would stay again if there’s nothing else available.

Dear Guest, Thank you for taking the time to share your feedback. I am pleased to hear that you found your room clean, the beds comfortable, and that you enjoyed our breakfast and central location in Greenwich. I am very sorry to learn that your room and corridor had a musty smell and that the lift did not meet your expectations. Please be assured that your comments have been shared with our maintenance and housekeeping teams to ensure these issues are addressed promptly. Due to our location close to the River Thames, a slight musty smell can occasionally occur during periods of heavy rain, but we are continuously working to minimise this. Also note that, as you might have experienced, we are improving the quality of our services with some refurbishment works: the corridor carpet will soon be replaced. We appreciate your honest review and hope to have the opportunity to welcome you again for a more enjoyable stay in the future. Kind Regards, Vincenzo Squeo | General Manager

Welcoming, friendly and accommodating

Tripadvisor 评级 5.0/5

632garyv 经 TripAdvisor 认证的评论

This is our Second Ibis experience and clearly they have got it right. We arrived on 12th as part of a coach party, they had our rooms ready for booking so we then enjoy time to tour round the lovely markets. Before going onto our show. The was spacious, clean and everything you need to make a short stay comfortable. All the staff were very helpful and friendly breakfast was excellent. Well done oh and loved the robot.

Dear Guest, Thank you so much for your wonderful review. We are delighted to hear that you enjoyed your stay and that our team made you feel welcome and comfortable. It is great to know that everything from your room to breakfast met your expectations, and we are thrilled you enjoyed meeting Banana Tree robot too! We truly appreciate your kind words and hope to have the pleasure of welcoming you back to Ibis London Greenwich very soon. Kind Regards, Vincenzo Squeo | General Manager

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其他网络用户评价我们的酒店

  • 1,158 评论 9.5/10 位置
  • 1,283 评论 6.2/10 房间
  • 1,056 评论 9.1/10 服务
  • 23 评论 6.6/10 上网
  • 565 评论 7.5/10 清洁度
  • 321 评论 5/10 早餐
  • 295 评论 5.7/10 性价比
  • 182 评论 8.2/10 氛围

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