宜必思伦敦斯特拉特福德酒店 3 星

客户意见评级 (ALL 评级) 4.2/5 912 评论

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1A Romford Road, Stratford, E15 4LJ 伦敦, 英国

描述

酒店其他优惠

  • Plenty of nearby attractions, including the Olympic park, Westfield shopping & ABBA arena

  • Green Key Certified Hotel

  • Hotel Restaurant Fogg's serves Food and Drinks. 10 minutes walk to Stratford Station

  • Easy access to London City Airport and Stansted Airport

  • Free Wi-Fi throughout the Hotel including bedrooms.

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酒店位置

宜必思伦敦斯特拉特福德酒店

1A Romford Road, Stratford
E15 4LJ 伦敦
英国

GPS:51.542441, 0.004796

电话
传真 +44 20 8519 5161

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 早餐
  • 酒吧
  • 100% 无烟酒店

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.2/5  912 评论

TripAdvisor 评级  4.0/5  1,189 评论

卓越奖 2024

Basic hotel

Tripadvisor 评级 3.0/5

Anon092 经 TripAdvisor 认证的评论

Basic hotel, but quite expensive. Staff were OK - felt quite transactional though. Bed was comfortable enough, but clear signs of wear and tear with the decoration and furnishings which had seen better days. Shower worked OK but the bathroom was horrible, with a bad smell from the drains!

Dear Guest, Thank you for sharing your feedback with us. We sincerely regret to hear that your stay did not meet your expectations. While we're glad to know the bed was comfortable and the shower functioned well, we’re truly sorry about the issues you experienced with the bathroom and the overall condition of the furnishings. Your comments regarding the smell from the drains and signs of wear and tear in the room have been noted, and we will escalate this to our maintenance and housekeeping teams to address promptly. We strive to ensure our guests enjoy a comfortable and well-maintained environment, and we apologize for falling short on this occasion. We also appreciate your feedback about our staff interactions and will ensure additional training is provided to foster a more welcoming and personable experience for our guests. We value your input and hope you might consider giving us another chance in the future to deliver a better experience. Best regards, Rayan Front Office Management Ibis London Stratford Hotel

Only for emergency

Tripadvisor 评级 1.0/5

Lami M 经 TripAdvisor 认证的评论

Some staff were unfriendly and unhelpful. I was given a room key for a room that was already occupied and ended up walking into a couple's private moment. My tv failed to connect to the Internet and the cleanliness of the room was poor. The policies of the hotel are unfriendly as our group couldn't eat together. Security was non-existent and as a woman left me feeling vulnerable especially when room keys could be handed to the wrong person.

Poor service and attempt to get more money

Tripadvisor 评级 2.0/5

Russjhardy 经 TripAdvisor 认证的评论

Be very wary when you check in -reception staff very keen to get you to pay again! Despite paying in full before we went and having an email to show this the reception staff stated we hadn't paid. Then said we had changed the booking the day before - we hadn't we had only checked in online as requested. Still wanted further full payment for the room. Finally gave us the room key but 40 mins later member of staff came to our room -again stated we hadn't paid! I showed him again and the payment details -finally agreed that not had been paid. Very embarrassing situation and un-necessary. No real apology Wouldn't use Ibis again if this is how they treat people who have paid up front!

Dear Russjhardy, Thank you for sharing your feedback. We sincerely apologize for the confusion and inconvenience you experienced during your check-in. We understand how frustrating it must have been to deal with these issues, especially after you had already made your payment in advance. This is certainly not the level of service we aim to provide, and we regret that it impacted your stay. We are addressing the matter with our team to ensure better communication and avoid similar situations in the future. We truly value your feedback and hope you will consider staying with us again, so we can provide you with the smooth, stress-free experience you deserve.

Mithali is outstanding

Tripadvisor 评级 5.0/5

alisU8929CX 商务住宿 - 经 TripAdvisor 认证的评论

Just had a wonderful stay at Ibis Hotel Stratford . The hotel’s location couldn’t have been more convenient, making it easy to explore the city and get around without any hassle. The rooms were comfortable, well-maintained, and equipped with all the essentials to make the stay enjoyable. But what really stood out was the service! The staff were friendly, attentive, and always ready to go the extra mile to ensure everything was perfect. Whether it was a quick recommendation for nearby dining or just a warm greeting, the team made me feel welcome every step of the way. The two outstanding players were Mithaly and Mariya. The hotel is connected to Nandos and many more Restaurants where you can walk around. Will definitely come back. Would highly recommend this 4-star gem for anyone looking for a comfortable, well-located stay with top-notch service. Looking forward to my next visit! 🌟🌟🌟🌟 #HotelReview #Travel #Hospitality #London #UK #Hotels

Dear alisU8929CX, Thank you so much for sharing your wonderful experience at Ibis Hotel Stratford! We're thrilled to hear that the hotel's location, comfort, and service met your expectations. It's fantastic to know that Mithali and Mariya made such a positive impact on your stay—they're truly valued members of our team! We’re also glad you enjoyed the nearby dining options, with Nando's and other restaurants just a short walk away. Your recommendation means a lot to us, and we can't wait to welcome you back for another memorable stay. Safe travels, and we'll see you again soon! 🌟

Very good

Tripadvisor 评级 5.0/5

Ioana123356 经 TripAdvisor 认证的评论

I had been here with my family and I had a great time.The hotel is very well located with a lot of shops nearby.The hotel was very clean.The room was clean.Very lovely place.Clean bathroom with fresh towels and toiletries.Great housekeeping with a smile and polite.Clean I really recommend

Dear Ioana123356, Thank you so much for sharing your wonderful experience! We’re thrilled to hear that you and your family had such a great time. It’s fantastic to know that our location, cleanliness, and friendly housekeeping made your stay enjoyable. We truly appreciate your recommendation and look forward to welcoming you back for another lovely stay!

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其他网络用户评价我们的酒店

  • 632 评论 9.2/10 位置
  • 984 评论 6.3/10 房间
  • 681 评论 8/10 服务
  • 23 评论 7.4/10 上网
  • 500 评论 6.5/10 清洁度
  • 362 评论 7.7/10 早餐
  • 97 评论 7/10 氛围

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