宜必思伦敦多克兰金丝雀码头酒店 3 星

My partner and I visited London on the 1st June 2023 to watch Micky Flanagan at The O2 Arena and our choice of hotel was the Ibis hotel in canary wharf this hotel proved to be an amazing choice for getting to the venue as public transport was so close with easy access to it but the hotel itself was amazing from the very helpful n friendly staff giving us directions and what stations to get to the O2 but also the room itself was very very nice n clean the bed was so comfortable to sleep in after a long day we both slept like logs we woke up for breakfast and what a breakfast it was so nice and has helped set us up for the day we have planned ahead deffo will come back to this hotel again if visiting the O2 again deffo recommend this hotel to anyone we loved our stay here....

There was an issue with the air conditioning unit, couldn't get it to pump out cold air, so tried to open the window but it was too noisy, there was a small fly problem in my room and the door to the walk in shower was really creaky, however the location was superb

Shower changed temperature suddenly and nearly scolded me. I raised this at reception as I felt this was a serious issue as if was a child or elderly person this could of been alot worst. They gave me a contact email address for me to send my concerns. The room appeared to be clean but had lots of flies in which was really unpleasant and there was a strange smell in the room. The bed was comfortable. Location is good and some staff members were very helpful but let down by one staff member who was on reception and I felt she was really abrupt and rude. We Will not be returning.

My friend and I stayed here overnight as we were attending a concert at the 02. The area we were in seemed reasonably quiet and we felt safe walking to and from the DLR which was a 5 minute walk from the hotel. There is a nisa supermarket opposite the DLR too. Which is handy. The reception staff were extremely helpful and the customer service was excellent. Our room was basic but comfortable, we were on the ground floor which to say was close to the reception it was extremely quiet. The room was clean with a lovely comfy bed, a flat screen tv and tea/coffee making facilities. The bathroom was small with a walk-in shower it actually reminded me of a ships cabin bathroom. Hand wash, shower gel And shampoo are provided as were Towels and a hairdryer.Breakfast was served until 10am there was a good variety of hot and cold options plus fruits, juices and tea and coffee. I was using crutches whilst we were there and the staff were extremely helpful carrying my drinks and breakfast for me. When we returned from the concert we ordered pizza and fries, the pizzas were lovely but a little expensive however it is London and a hotel so I guess it’s expected. All in all we had a lovely stay with no complaints and would stay again.

Unclean, shower scalded my back randomly. Shower head falls off, human hair all over room, dirty pillows, Staff didn’t care about any of the issues raised! Staff also tried charging three separate customers parking after we already paid!