宜必思伦敦多克兰埃克赛尔酒店 3 星

客户意见评级 (ALL 评级) 4.1/5 826 评论

9 Western Gateway, Royal Victoria Dock, E16 1AB 伦敦, 英国

酒店其他优惠

  • 整个酒店都提供免费无线网络

  • 诺富特伦敦 ExCel 酒店的共享停车场遵循先到先得原则。18 英镑/24 小时

  • 步行 2 分钟即可到达艾克塞尔会展中心和阿联酋缆车站，方便前往 O2 体育馆

  • 从多克兰轻轨站前往伦敦城市机场需要 4 站路 - 15 分钟车程

  • 宜必思伦敦 ExCeL 餐厅和 24 小时供应的小吃

酒店参加 Planet 21 计划，积极推动酒店业可持续发展。

安心悦界（ALLSAFE）认可酒店

我们的客房

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

酒店位置

宜必思伦敦多克兰埃克赛尔酒店

9 Western Gateway, Royal Victoria Dock
E16 1AB 伦敦
英国

GPS:51.50756, 0.026393

电话
传真 +44 20 7055 2310

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 可供轮椅出入的酒店
  • 无限网络
  • 早餐
  • 酒吧
酒店附近
  • 停车

Ibis London ExCeL Restaurant

觉得饿了？无需离开酒店：宜必思伦敦 ExCeL 餐厅菜单的灵感来自全球冒险精神，包含每一位客人喜爱的美食，从美味披萨和沙拉到芳香四溢的汤，以及正餐风格的理想美食，一切应有尽有。

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我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  826 评论

TripAdvisor 评级  4.0/5  2,560 评论

Great Stay!

Tripadvisor 评级 5.0/5

John S 经 TripAdvisor 认证的评论

I recently had the pleasure of staying at Ibis London Excel and I must say, it was a truly wonderful experience. From the moment I arrived, I was greeted with warmth and professionalism by the hotel staff, which immediately set the tone for a great stay. My room was modern and clean. The bed was incredibly comfortable, ensuring a restful night's sleep after a long day of exploring the city. One aspect that stood out to me was the exceptional service provided by the hotel staff. They were attentive, friendly, and always ready to assist with any inquiries or requests. The hotel's location near the Excel Exhibition Centre was a major convenience, especially for ComicCon. Additionally, the nearby DLR station.

Dear John S, Thank you for sharing your wonderful experience at ibis London Excel. We are delighted to hear that you had a great stay and that our hotel exceeded your expectations. We take pride in providing warm and professional service to our guests, and it is rewarding to know that our efforts made a positive impression on you from the moment you arrived. It is also wonderful to hear that you found your room to be modern, clean, and equipped with a comfortable bed for a restful night's sleep. We appreciate your kind words about our exceptional service and attentive staff. Our team is committed to ensuring that our guests have a memorable and enjoyable stay, and they will be thrilled to hear your feedback. We are glad to hear that our location near the Excel Exhibition Centre was convenient for your visit, particularly for ComicCon. The nearby DLR station provides easy access to explore the city, making your stay even more enjoyable. Thank you for choosing ibis London Excel, and we look forward to welcoming you back for another great stay in the future. Best regards, Saira CIELOSZYK Operations Manager

A sad joke. Hotels half the price and closer to central london are better.

Tripadvisor 评级 2.0/5

Xamiakas 经 TripAdvisor 认证的评论

Wifi is basically non-existant, room smells of wet socks and the AC they have in the rooms and have controls over, switches off if you try setting to a temperature anywhere below +25C. In other words - a sad joke.

Dear R G, Thank you for sharing your feedback regarding your recent stay at ibis London Excel Docklands. We appreciate your review, although we're disappointed to hear about your experience falling short of your expectations. We apologise for the issues you encountered with the Wi-Fi. Reliable internet connectivity is important, and we will investigate the matter to ensure improvements are made. We're also sorry to hear about the unpleasant smell in your room. Our housekeeping team takes great care in maintaining a clean and fresh environment, and we apologise for any oversight in this regard. We apologise once again for any disappointment caused, and we appreciate you bringing these concerns to our attention. We hope you will reconsider giving us another chance in the future to provide you with a more satisfactory experience. Sincerely, Saira CIELOSZYK Operations Manager

Great staff!!

Tripadvisor 评级 4.0/5

164marcelw 经 TripAdvisor 认证的评论

This review is in praise of Azzy (Asfand) whose service was first class. Very polite, attentive and caring. He went out of his was to make sure my stay was as comfortable as possible and gave me info about the local are and even departed me with a blessing. #1 guy. The hotel itself was very pleasant, and the staff are friendly. The breakfast was above acceptable and I actually appreciated the effort taken to season the mushrooms and tomatoes. The only downside really was the mattresses which are terrible and the slow draining sinks.

Dear 164marcelw, Thank You for taking the time to leave a review regarding your recent stay at Ibis London ExCeL Docklands. We are pleased to hear that you enjoyed your time with us. It is always a pleasure to receive positive feedback. I will share your comments with our team and in particular with Asfand. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to warmly welcoming you back to Ibis again very soon! Kind Regards Saira CIELOSZYK Operations Manager

Don't think I'll be back

Tripadvisor 评级 2.0/5

StrangfordReviewer 经 TripAdvisor 认证的评论

First time at the Ibis London Excel having previously stayed next door at the Novotel next door on a number of occasions. The phrase 'chalk and cheese' comes to mind. OK, you shouldn't expect the Ibis to be on a par, but the whole vibe of the hotel was pretty poor. Facilities both in the room and on the ground floor are pretty limited. Breakfast I had once but skipped after that; quality and availability really wasn't good. Staff wise, they're there in person but that's about it. Definitely not the most welcoming. Made the mistake of handing in my keys at the end of the stay (couldn't see the fast key drop off anywhere) to be told to stand and wait while the person on the desk went through the computer to see 'if I had booked any extras to the room'. Never had that before as a Platinum Member of Accor anywhere in the world. Always just get emailed my prepaid bill to my company account. Overall, its a bed for the night and not much more to be honest.

Amazing stay at ibis hotel

Tripadvisor 评级 5.0/5

Yvonne H 经 TripAdvisor 认证的评论

I stayed at Ibis whilst I was going to the excel centre to attend the Star Wars event. I must say I had a wonderful time at ibis hotel. The receptionist were very welcoming and helpful! The breakfast options were also great but I must say the staff at breakfast worked so hard as it was extremely busy and they were just so good and still managed to keep a smile on their faces and kept calm, I believe the two people on that day was Carmela and Michael, very lovely. I will definitely be returning!!!

Dear I8357FXyvonneh, We very much appreciate your comments regarding your stay at Ibis London ExCeL Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team and in particular with Michael and Carmela. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saira CIELOSZYK Operations Manager

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其他网络用户评价我们的酒店

  • 717 评论 9.1/10 位置
  • 1,082 评论 6.3/10 房间
  • 836 评论 7.9/10 服务
  • 23 评论 7.9/10 上网
  • 492 评论 6.4/10 清洁度
  • 351 评论 6.9/10 早餐
  • 225 评论 5.8/10 性价比
  • 136 评论 8.1/10 氛围

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