宜必思伦敦多克兰埃克赛尔酒店 3 星

客户意见评级 (ALL 评级) 4.2/5 1,086 评论

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9 Western Gateway, Royal Victoria Dock, E16 1AB 伦敦, 英国

描述

酒店其他优惠

  • 整个酒店都提供免费无线网络

  • 诺富特伦敦 ExCel 酒店的共享停车场遵循先到先得原则。18 英镑/24 小时

  • 步行 2 分钟即可到达艾克塞尔会展中心和阿联酋缆车站，方便前往 O2 体育馆

  • 从多克兰轻轨站前往伦敦城市机场需要 4 站路 - 15 分钟车程

  • 宜必思伦敦 ExCeL 餐厅和 24 小时供应的小吃

我们的客房

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酒店位置

宜必思伦敦多克兰埃克赛尔酒店

9 Western Gateway, Royal Victoria Dock
E16 1AB 伦敦
英国

GPS:51.50756, 0.026393

电话
传真 +44 20 7055 2310

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 早餐
  • 酒吧
  • 100% 无烟酒店
酒店附近
  • 停车

Ibis London ExCeL Restaurant

觉得饿了？无需离开酒店：宜必思伦敦 ExCeL 餐厅菜单的灵感来自全球冒险精神，包含每一位客人喜爱的美食，从美味披萨和沙拉到芳香四溢的汤，以及正餐风格的理想美食，一切应有尽有。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.2/5  1,086 评论

TripAdvisor 评级  4.0/5  2,726 评论

Amazing welcome !

Tripadvisor 评级 5.0/5

Jo J 经 TripAdvisor 认证的评论

Wonderful warm welcome Particularly from Azzy, extremely friendly and helpful Would definitely recommend and return Hotel is close to the 02 You have to take a 5 minute walk to the cable cars which cost around 6.50 per person It’s then a 5 minute walk to the O2 .

Hey H8874OLjoj, Thank you so much for your kind review! We're thrilled to hear that you had such a warm welcome and that Azzy made a positive impression with their friendliness and helpfulness. We’re also glad our location made your trip to the O2 easy and convenient. We look forward to welcoming you back soon and appreciate your recommendation! Best regards, Aurelija Revuckaite Guest Experience Manager Novotel & Ibis London ExCeL

Sully made my day as he was useful and very professional

Tripadvisor 评级 5.0/5

Damian N 商务住宿 - 经 TripAdvisor 认证的评论

Goood experience overall. Especially during breakfast when I met Sully, who was very helpful and professional. It is very good that even if the hotel doesn't have a gym, you are allow to use the Novotel gym that it's next door. The cleaning was not very good the second day.

Dear Damian N, Thank you for sharing your experience! I’m delighted to hear that Sully made a positive impact during your stay—I'll be sure to pass along your kind words to him, as he’ll be thrilled to know his helpfulness and professionalism stood out. I’m glad you enjoyed access to the Novotel gym next door, and I apologize for the cleaning not meeting expectations on your second day. We’ll review this with our team to ensure consistent service throughout each stay. We appreciate your feedback and look forward to welcoming you back soon. Best regards, Aurelija Revuckaite Guest Experience Manager Novotel & Ibis London ExCeL

Good staff, shame about the TVs

Tripadvisor 评级 5.0/5

Eamonn F 经 TripAdvisor 认证的评论

Stayed while working at ExCel London Staff were great, especially Jiliana. Rooms were very clean, beds comfortable The only negative was the TVs in our six rooms didn't work. Staff said they were aware of the situation and had been trying to get it fixed for some time

Dear 270eamonnf, Thank you for your feedback and for recognizing our team, especially Liliana. We're delighted you found the rooms comfortable and our staff accommodating during your stay. I apologize for the inconvenience with the TVs in your rooms; I understand how this can impact the overall experience. Our team has been actively working to resolve the issue, and we appreciate your patience as we address it. We hope to provide a flawless experience next time and look forward to welcoming you back. Best, Aurelija Revuckaite Guest Experience Manager

Fabulous

Tripadvisor 评级 5.0/5

Iaia J 经 TripAdvisor 认证的评论

Beautiful hotel and fabulous location. The rooms are well equipped. There's a walk around the docks, lots of restaurants, and the chair lift across to the other side. I would definitely stay here again. 5 stars service given by the restaurant team, specially by the manager, Izalia, top service, she took care of everything and made sure we were well served. I would definitely recommend this hotel and the restaurant

Dear iaiaj2024, Thank you for your wonderful feedback! It’s a pleasure to know that you enjoyed our beautiful hotel, prime location, and scenic walk around the docks. I’m thrilled that you found our restaurant service outstanding, particularly Izalia’s attentive care and top service. Your high recommendation is greatly appreciated, and I’ll ensure Izalia and the restaurant team receive your compliments. We look forward to welcoming you back for another memorable stay! Best, Aurelija Revuckaite Guest Experience Manager Novotel & Ibis London ExCeL

Great location

Tripadvisor 评级 5.0/5

RetireOnFire57 Friends getaway - 经 TripAdvisor 认证的评论

Beautiful hotel and fabulous location. The rooms are well equipped, although a little on the small side. Asfand was extremely polite and helpful at reception. There's a walk around the docks, lots of restaurants, and the chair lift across to the other side. I would definitely stay here again.

Dear RetireOnFire57, Thank you for your fantastic review! I’m delighted to hear that you enjoyed our beautiful hotel, the convenient location, and the nearby amenities. It’s wonderful to know that Asfand made a positive impression with his polite and helpful service at reception—I’ll be sure to share your kind words with him. We look forward to welcoming you back for another enjoyable stay soon! Best, Aurelija Revuckaite Guest Experience Manager Novotel & Ibis London ExCeL

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其他网络用户评价我们的酒店

  • 1,003 评论 9.2/10 位置
  • 1,344 评论 6.6/10 房间
  • 1,139 评论 8.4/10 服务
  • 39 评论 7.9/10 上网
  • 614 评论 7.1/10 清洁度
  • 474 评论 7/10 早餐
  • 229 评论 4.7/10 食物

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