Novotel Londra Excel 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.3/5 1.592 görüş

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Açıklama

Otel ekstraları

  • ExCel Fuar Merkezi'nin karşısında

  • Royal Victoria istasyonundan 3 dakika yürüme mesafesindedir

  • Şık bir ortamda huzurlu yemekler

  • Tüm konferans ihtiyaçlarınız için toplantı alanları

  • Misafir odalarının tümünde ücretsiz İnternet erişimi

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Otelin konumu

Novotel Londra Excel

7 Western Gateway, Royal Victoria Dock
E16 1AA LONDRA
İngiltere

GPS:51.507933906029066, 0.0232424366007321

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

UPPER DECK RESTAURANT

Novotel'de damağınıza bayram ettirin. Rahat bir ortamda sade ve otantik yerel ve uluslararası mutfak seçeneklerinin tadını çıkarın. İster yemek ister yalnızca bir şeyler içmek için olsun, restoranımızda yalnızca Novotel'de bulabileceğiniz bir fark vardır.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.3/5  1.592 görüş

TripAdvisor Derecesi  4.2/5  3.626 görüş

2025 mükemmeliyet sertifikası

Hospitality was good. Smit at the lobby guided us well.

Tripadvisor puanı 5.0/5

Preetam R TripAdvisor onaylı yorum

Hospitality was good. Smit at the lobby guided us well. Food was decent enough and ambience was really good to experience!

Thank you smit !

Tripadvisor puanı 5.0/5

TYREIS A TripAdvisor onaylı yorum

Smit was really lovely and Helped me and my girlfriend when ever we needed. Best customer service, I would definitely recommend a visit here for couples.

GetAwayTrip

Tripadvisor puanı 5.0/5

Clint E TripAdvisor onaylı yorum

Visited the place for a weekend getaway trip with friends. The rooms were clean, the staff was polite, and the overall ambience was calm and relaxing. Breakfast was nice and the stay was smooth and hassle-free. Special mention to Shantan, who made our stay even more pleasant. He was extremely courteous, attentive, and professional, always ready to help with a smile. His service truly stood out and added great value to our overall experience at the hotel. A good choice for a short getaway. Would definitely visit again!

Dear 860clinte, Thank you so much for your wonderful review! We’re delighted to hear that you and your friends had a calm and relaxing weekend getaway with us. It’s fantastic to know that Shantan made such a positive impression with his courteous, attentive, and professional service — we’ll be sure to share your kind words with him. We’re thrilled that your stay was smooth and enjoyable, and we look forward to welcoming you back for another visit soon! Regards Mehwish Farzan Guest Experience Coordinator

Poor cleanliness of the room

Tripadvisor puanı 2.0/5

Jack R TripAdvisor onaylı yorum

The hotel experience was overall quite bad. There was stains all over the carpets and blood stains on the chairs. When I queried this with the hotel staff all they were offering was a free breakfast. They eventually changed our room to what we hoped to be much cleaner. However, this wasn’t the case. There was multiple stains everywhere. It was a total let down from our experience the year before. After emailing the helpline constantly, there was no response at first and when there was there was no chance of getting any compensation back from the overall dirtiness of the room.

Dear f4916SEjackr, Thank you for taking the time to share your feedback. We are very sorry to hear about the cleanliness issues you experienced during your stay. This is far below the standards we strive to maintain, and we sincerely apologize for the inconvenience and disappointment caused. We have shared your comments with our Housekeeping and Management teams to ensure such issues are addressed and prevented in the future. We also regret that your concerns via email were not handled promptly — this is not the service we aim to provide. We truly value your feedback and hope to have the opportunity to welcome you back in the future and provide a stay that meets the high standards you expect. Regards Mehwish Farzan Guest Experience Coordinator

Convenient and friendly hotel

Tripadvisor puanı 5.0/5

robg417 Solo travel - TripAdvisor onaylı yorum

I stopped here twice for a passport renewal in November and December. It’s right next to the passport office so very convenient for the 4 hour service. The hotel is well run and the team are very friendly. The front desk is very friendly and helpful at all times and the team who run the bar made my evening on Tuesday this week. Nice fish and chips in the restaurant at lunch.

Dear robg417, Thank you very much for taking the time to share your feedback following your recent stays with us. I am delighted to hear that our location was convenient for your passport renewal visits and that you found the hotel well run. It is especially pleasing to read your kind comments about our front desk and bar teams – I will be sure to share your feedback with them, as recognition like this means a great deal. I am also glad you enjoyed your lunch with us and that the fish and chips hit the spot. We truly appreciate your recommendation and look forward to welcoming you back whenever your travels bring you to the area again. Kind regards, Aurelija Revuckaite Room Divisions Manager

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 1.576 görüş 9.3/10 Konum
  • 2.159 görüş 6.8/10 Oda
  • 2.389 görüş 8.6/10 Hizmet
  • 36 görüş 7/10 Wifi
  • 995 görüş 6.3/10 Hijyen
  • 985 görüş 5.9/10 Konfor
  • 838 görüş 7.8/10 Kahvaltı

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