ibis Londra Stratford 3 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.2/5 900 görüş

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Açıklama

Otel ekstraları

  • Plenty of nearby attractions, including the Olympic park, Westfield shopping & ABBA arena

  • Green Key Certified Hotel

  • Hotel Restaurant Fogg's serves Food and Drinks. 10 minutes walk to Stratford Station

  • Easy access to London City Airport and Stansted Airport

  • Free Wi-Fi throughout the Hotel including bedrooms.

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Otelin konumu

ibis Londra Stratford

1A Romford Road, Stratford
E15 4LJ LONDRA
İngiltere

GPS:51.542441, 0.004796

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Kahvaltı
  • Bar
  • %100 Sigara İçilmeyen Otel

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

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Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.2/5  900 görüş

TripAdvisor Derecesi  4.0/5  1.187 görüş

2024 mükemmeliyet sertifikası

Very nice

Tripadvisor puanı 5.0/5

Simona S TripAdvisor onaylı yorum

I’m coming here regularly because I have my work close to.It is a pleasure for me to coming back.My room was clean on arrival and very well maintained to all my stay,I had 4 nights stay that was very good.Bathroom it was clean and had everything you needed for a good shower.Restaurants closed by the hotel.

AVOID- IGNORANT RUDE STAFF WHO LIE

Tripadvisor puanı 1.0/5

T M TripAdvisor onaylı yorum

The staff are horrendous and make up stories and lies about paying customers who are nothing but polite and respectful at all times- These staff members include Rayaan, Ida, Jeannie, Mariana,Christina, Kapioli, Rachel,Taj and Wajid Mohammed the General Manager( who allows staff to harass and bully customers and believes terrible lies from staff with no evidence. The rooms are not cleaned properly and many customers are not treated fairly.

Basic hotel

Tripadvisor puanı 3.0/5

Anon092 TripAdvisor onaylı yorum

Basic hotel, but quite expensive. Staff were OK - felt quite transactional though. Bed was comfortable enough, but clear signs of wear and tear with the decoration and furnishings which had seen better days. Shower worked OK but the bathroom was horrible, with a bad smell from the drains!

Dear Guest, Thank you for sharing your feedback with us. We sincerely regret to hear that your stay did not meet your expectations. While we're glad to know the bed was comfortable and the shower functioned well, we’re truly sorry about the issues you experienced with the bathroom and the overall condition of the furnishings. Your comments regarding the smell from the drains and signs of wear and tear in the room have been noted, and we will escalate this to our maintenance and housekeeping teams to address promptly. We strive to ensure our guests enjoy a comfortable and well-maintained environment, and we apologize for falling short on this occasion. We also appreciate your feedback about our staff interactions and will ensure additional training is provided to foster a more welcoming and personable experience for our guests. We value your input and hope you might consider giving us another chance in the future to deliver a better experience. Best regards, Rayan Front Office Management Ibis London Stratford Hotel

Only for emergency

Tripadvisor puanı 1.0/5

Lami M TripAdvisor onaylı yorum

Some staff were unfriendly and unhelpful. I was given a room key for a room that was already occupied and ended up walking into a couple's private moment. My tv failed to connect to the Internet and the cleanliness of the room was poor. The policies of the hotel are unfriendly as our group couldn't eat together. Security was non-existent and as a woman left me feeling vulnerable especially when room keys could be handed to the wrong person.

Poor service and attempt to get more money

Tripadvisor puanı 2.0/5

Russjhardy TripAdvisor onaylı yorum

Be very wary when you check in -reception staff very keen to get you to pay again! Despite paying in full before we went and having an email to show this the reception staff stated we hadn't paid. Then said we had changed the booking the day before - we hadn't we had only checked in online as requested. Still wanted further full payment for the room. Finally gave us the room key but 40 mins later member of staff came to our room -again stated we hadn't paid! I showed him again and the payment details -finally agreed that not had been paid. Very embarrassing situation and un-necessary. No real apology Wouldn't use Ibis again if this is how they treat people who have paid up front!

Dear Russjhardy, Thank you for sharing your feedback. We sincerely apologize for the confusion and inconvenience you experienced during your check-in. We understand how frustrating it must have been to deal with these issues, especially after you had already made your payment in advance. This is certainly not the level of service we aim to provide, and we regret that it impacted your stay. We are addressing the matter with our team to ensure better communication and avoid similar situations in the future. We truly value your feedback and hope you will consider staying with us again, so we can provide you with the smooth, stress-free experience you deserve.

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  • 636 görüş 9.2/10 Konum
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  • 23 görüş 7.7/10 Wifi
  • 502 görüş 6.2/10 Hijyen
  • 357 görüş 7.7/10 Kahvaltı

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