ibis Leeds Centre Marlborough Street 2 stars

Customer review rating (ALL Rating) 4.4/5 711 reviews

ibis Leeds Centre Marlborough Street - Image 1
ibis Leeds Centre Marlborough Street - Image 2
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ibis Leeds Centre Marlborough Street - Image 4

Description

Hotel extras

  • Close proximity to popular Leeds Trinity shopping centre

  • Central location, with plenty of nearby transport links

  • Hotel amenities include free Wi-Fi

  • Fogg's Restaurant serves a choice of international cuisine

  • Nearby landmarks include Leeds Town Hall & Leeds City Museum

Our accommodation(s)

Book this hotel
Room 1

Functional and comfortable, perfect for working or relaxing, the ibis room has everything you need: 2 cosy beds, ensuite bathroom, hairdryer, tea/coffee facilities, a big desk, Internet and TV with all the best channels.

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Flexible showerhead
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • 2 pers. max
  • 12 m² / 129 sq ft
  • Bedding 2 x Twin bed(s)

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible and visual or vibrating fire alarms on request or installed.

  • Most of the accommodation:

    Corner Room

Max. number of persons
2
Area
From 12 m² / 129 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Mirror
  • Towel rack
  • Universal shaving plug
  • Bathtub with grab bars and fixed seat

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 23'/58 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk

Hotel location

ibis Leeds Centre Marlborough Street

Marlborough Street 23
LS1 4PB LEEDS
United Kingdom

GPS:53.79861, -1.56052

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 168 rooms
  • 8 rooms for people with reduced mobility
  • 168 non-smoking rooms
  • 12 floors

Languages spoken at the hotel

  • Brazilian
  • German
  • English
  • Spanish
  • French
  • Polish
  • Portuguese
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Lounge

  • Waiting area or lounge

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage Additional charge

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

FOGGS

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Cooking style
International
Capacity
40
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  711 reviews

Customer review rating 4.0/5

Louise S. Friends - Confirmed reviews ALL

Customer review rating 4.5/5

Rod C. Solo - Confirmed reviews ALL

Customer review rating 2.0/5

Clare R. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Laura B. Business - Confirmed reviews ALL

Dear Laura B., Thank you for taking the time to share your feedback and for rating your overall experience 80 out of 100. We are delighted to hear that you enjoyed our great location and found the nearby parking convenient. It is also wonderful to know that you enjoyed our breakfast and found your room clean and comfortable. We truly appreciate your kind comments and hope to have the pleasure of welcoming you back again soon. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 4.5/5

Christine C. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Rod C. Solo - Confirmed reviews ALL

Very good but recommend soft pillows

Customer review rating 2.0/5

Clare R. Families - Confirmed reviews ALL

Room was clean, but very tired. Plugs were in completely the wrong place, nowhere near beds, so could not charge phones overnight. No air conditioning meant that the room was incredibly hot, and we therefore did not get much sleep.

Customer review rating 4.0/5

Laura B. Business - Confirmed reviews ALL

Great location. Parking across the road. Great breakfast and clean, comfortable room

Dear Laura B., Thank you for taking the time to share your feedback and for rating your overall experience 80 out of 100. We are delighted to hear that you enjoyed our great location and found the nearby parking convenient. It is also wonderful to know that you enjoyed our breakfast and found your room clean and comfortable. We truly appreciate your kind comments and hope to have the pleasure of welcoming you back again soon. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 4.5/5

Christine C. Business - Confirmed reviews ALL

Never a good time for a traveller. Exhausted, smelly and ready for duvet and TV I finally found the IBIS (it’s not you, it’s me), directions are not my forte. Welcomed by lovely, thoughtful people, that made the comfy duvet and extra pillows even more special. Although the surroundings need a little love, I enjoyed both the cleanliness and simplicity of my stay. Will definitely stay again, may even find you first time next time round. 😀

Customer review rating 3.0/5

Carey B. Couples - Confirmed reviews ALL

We were visiting relatives in nearby Hanover Square so just needed a bed for a few nights. We received a lovely warm welcome when we arrived and I could check in online which was great as we were very delayed in our journey. Room was very basic and clean in general so expected for the price. Clean towels and toiletries - what we expected so that was all good, bed was ok and there were extra pillows which were welcome. Air cooling/heating didn't work sadly and as it's freshers week, we had a few early hours wake ups as we slept with the window open. Bathroom was ok, small but functional however the sink smelt appalling - and we put the plug in to stop the smell as every time you ran the tap or the shower, a very strong odour came up the pipes. However once the plug was in we had to use finger nails to prise it open as there was no way of releasing the plug. Tea/coffee we expected but the paper cups left for water were filthy, clearly been used already and hadn't been checked. I wasn't expecting more than basic but this was a pretty grim thing - if this hadn't been checked - what else? We told housekeeping when we left about the sink. Overall the hotel was welcoming and helpful, sending an email about parking before we arrived which we really appreciated so hopefully sharing this will ensure what is a perfectly standard budget hotel to just check the little things.

Dear Carey B., Thank you for taking the time to share such detailed feedback and for rating your overall experience 60 out of 100. We are pleased to hear that you found our location useful, received a warm welcome from our team, and appreciated the convenience of online check-in, particularly after your delayed journey. We are also glad that you found the room generally clean, with fresh towels, toiletries, and extra pillows, and that our pre-arrival parking information was helpful. We are very sorry, however, for the issues you experienced during your stay. In particular, we apologise for the unpleasant smell from the bathroom sink, the difficulty with the plug, the air conditioning/heating not working, and the unclean paper cups. These are not the standards we aim to provide, and we fully understand your concerns regarding the cleanliness of the cups. We appreciate you reporting the sink issue to our housekeeping team and for highlighting these other matters in such detail. Your comments have been noted and will be shared with our housekeeping and maintenance teams so that the relevant areas can be checked and addressed. We are grateful for your balanced feedback and hope to have the opportunity to welcome you back and provide a more comfortable and consistent experience. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 4.0/5

Anne T. Couples - Confirmed reviews ALL

Same as above

Dear Anne T., Thank you for taking the time to share your feedback and for rating your overall experience 80 out of 100. We are pleased to hear that you found our staff pleasant and welcoming. We are sorry, however, that you found the bed uncomfortable, as we understand how important a good night's sleep is to the overall guest experience. We appreciate you bringing this to our attention and will take your comments into consideration as we continue to improve our guest experience. We hope to have the pleasure of welcoming you back again in the future. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 3.5/5

Michael W. Families - Confirmed reviews ALL

I am satisfy with my stay. Staff were profofessional. we had peaceful rest.

Dear Michael W., Thank you for taking the time to share your feedback and for rating your overall experience 70 out of 100. We are pleased to hear that you had a comfortable stay with your family and enjoyed a peaceful rest. It is also lovely to know that you found our staff professional and that you were satisfied with your stay overall. We truly appreciate your kind comments and hope to have the pleasure of welcoming you and your family back again in the future. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 4.5/5

Charlotte S. Solo - Confirmed reviews ALL

Clean , rooms, helpful staff, great breakfast, parking across the road

Dear Charlotte S., Thank you for your lovely feedback and for rating your overall experience 90 out of 100. We are delighted to hear that you found your room clean and appreciated our helpful staff and great breakfast. We are also pleased that the convenient parking across the road added to your experience. Your kind comments are greatly appreciated, and we hope to have the pleasure of welcoming you back again soon. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 4.5/5

Lee S. Families - Confirmed reviews ALL

The rooms were clean with all amenities needed for a short stay. The staff were friendly and the food of a high standard.

Dear Lee S., Thank you for taking the time to share your lovely feedback and for rating your overall experience 90 out of 100. We are delighted to hear that you found your room clean and comfortable and that it had all the amenities you needed for your short stay. It is also wonderful to know that you found our staff friendly and enjoyed the high standard of our food. Your kind comments are greatly appreciated, and we hope to have the pleasure of welcoming you back again in the future. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 5.0/5

Grace R. Solo - Confirmed reviews ALL

Convenient location. Comfortable room. Great food & lovely staff.

Dear Grace R., Thank you for your wonderful feedback and for giving us a perfect score of 100 out of 100. We are delighted to hear that you enjoyed our convenient location, comfortable rooms, and great food. It is especially lovely to know that our team made a positive impression during your stay. Your kind words mean a great deal to us, and we hope to have the pleasure of welcoming you back again soon. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 3.5/5

Peter B. Business - Confirmed reviews ALL

Ok

Dear Peter B., Thank you for taking the time to share your feedback and for rating your overall experience 70 out of 100. We appreciate your comments and are pleased to know that your stay was satisfactory overall. We hope to have the opportunity to welcome you back again and provide you with an even more enjoyable experience. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 5.0/5

Ann B. Families - Confirmed reviews ALL

Staff are very welcoming and helpful

Dear Ann B., Thank you for your wonderful feedback and for giving us a perfect score of 100 out of 100. We are delighted to hear that you found the hotel well located and enjoyed a comfortable stay. It is especially lovely to know that our staff were welcoming and helpful throughout your visit. Your kind words are greatly appreciated by the whole team, and we hope to have the pleasure of welcoming you back again soon. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 0.5/5

Pamela S. Families - Confirmed reviews ALL

The corridor carpets and room carpets were extremely smelling

Dear Pamela S., Thank you for taking the time to share your feedback. We are very sorry to hear that you experienced unpleasant odours from the carpets in the corridors and your room. We understand how this could have significantly affected your comfort during your stay, and we apologise that we did not meet the standard you expected. Your comments are important to us, and we will share them with the relevant team so that the issue can be investigated and addressed. We hope to have the opportunity to provide you with a much more comfortable experience in the future. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 5.0/5

Nancy N. Couples - Confirmed reviews ALL

Excellent,our stay was lovely,as usual.Carla and Alex plus the Reception team are so welcoming and friendly. Thank you.

Dear Nancy N., Thank you so much for your wonderful feedback and for giving us a perfect score of 100 out of 100. We are delighted to hear that your stay was, as always, perfect and that you enjoyed the cleanliness of your room and our breakfast. It is especially lovely to know that Carla, Alex, and the Reception team made you feel so welcome and provided the friendly service you have come to expect from us. Your continued support and kind words mean a great deal to the whole team. We look forward to welcoming you back again and making your next stay just as enjoyable. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 2.0/5

Cross A. Couples - Confirmed reviews ALL

I feel the room was very basic, very small tv, breakfast was cold, hard eggs

Dear Cross a., Thank you for taking the time to share your feedback and for rating your overall experience 40 out of 100. We are sorry to hear that you felt the room did not offer good value for the price paid. We also regret that the size of the TV did not meet your expectations and, more importantly, that the breakfast was not served to the standard you expected. We apologise for the cold breakfast and hard eggs you experienced. Your comments are important to us, and we will share your feedback with the relevant teams so that these areas can be reviewed and improved. We hope to have the opportunity to welcome you back and provide you with a more positive experience. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 3.5/5

Patrick O. T. Solo - Confirmed reviews ALL

Enjoyed my stay, staff let me check in early which was very nice of them. However hotel is not in Leeds City centre and is a good walk from the centre.

Dear Patrick O. T., Thank you for taking the time to share your feedback and for rating your overall experience 70 out of 100. We are pleased to hear that you enjoyed your stay and appreciated our team accommodating your early check-in. We will be sure to share your kind comments with the team. We understand your comments regarding the hotel's location and the distance from Leeds city centre. We appreciate you highlighting this and hope that the convenient transport options nearby helped make getting around a little easier during your stay. We hope to have the pleasure of welcoming you back again in the future. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 4.5/5

Ruth J. Families - Confirmed reviews ALL

I would have found a hairdryer very useful

Dear Ruth J., Thank you for taking the time to share your feedback and for rating your overall experience 90 out of 100. We are delighted to hear that you found the hotel very clean and well located, and that you enjoyed our food. We also appreciate your comment regarding the hairdryer and understand how useful this would have been during your stay. Hairdryers are available upon request at the reception, but we understand the convenience of having one ready in the room.Your feedback is valued and will be shared with the relevant team. We hope to have the pleasure of welcoming you back again in the future. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 4.0/5

Ratcliffe P. Friends - Confirmed reviews ALL

Quiet comfortable and helpful staff

Dear guest, Thank you for taking the time to share your feedback and for rating your overall experience 80 out of 100. We are delighted to hear that you had a great stay and found the hotel quiet and comfortable. It is also wonderful to know that our team were helpful during your visit. We truly appreciate your kind feedback and hope to have the pleasure of welcoming you back again soon. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 3.5/5

Malcolm B. Solo - Confirmed reviews ALL

I booked the room at the last minute at a nice price the reception staff were very courteous and helpful I only stayed 1 night but if I have the need I would definitely return

Dear Malcolm B., Thank you for taking the time to share your feedback and for rating your overall experience 70 out of 100. We are pleased to hear that you found your room clean and comfortable, and that you were happy with the price of your last-minute booking. It is also lovely to know that our reception team were courteous and helpful during your stay. We truly appreciate your kind words and are delighted to hear that you would consider returning in the future. We look forward to welcoming you back again. Kind regards, Carla Amorim - Assistant General Manager.

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