Customer review rating (ALL Rating) 4.4/5 23,851 reviews
576 spacious guest rooms from 345 sq.ft. (32 m²) onwards
Award-winning F&B outlets
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
50 East Coast Road
Marine Parade Rd
Check-in from 14h00
Check out up to 12h00
Check-in from - Check out up to
Located on Level 4 by the pool, guests can enjoy F&B selections from both indoor restaurant & outdoor by the pool. Please be informed that changes are made to the operating hours & menu offerings till further notice. Kindly contact for more details.
The new Feast Roxy inspired by the tropical foliage and the comforts of home is open with "Eat and Meet'' Menu (All-Day) filled with culinary favourites. From Fridays to Sundays, our sumptuous ala-carte buffet takes centerstage at Feast Roxy
Quality chinese cuisine using freshest ingredients with Chef's skills and innovation on classic recipes. Jia Wei Chinese Restaurant is the perfect place to have a meal with our relaxed ambience and attentive friendly service.
On level 1 just next to the hotel's lobby, WAVE café provides you with a different dining experience during your stay at Hotel Grand Mercure Singapore Roxy.
Subject to availability
Subject to availability
Number of meeting rooms: 9
Maximum size: 541 m²
Maximum capacity: 400 people
Maximum banquet capacity: 350 people
100% genuine reviews from our guestsFind out more
Disappointing stay. - GRAND MERCURE SINGAPORE ROXY
raymovirus 30/12/2021 TripAdvisor review
Have booked 2 rooms for my family staycation and it was a very disappointing stay! 1. Feast Roxy - cutleries which were set on the table was not wash ! There are stains and food residue left on it. Air-conditioning was so cold that we have to find other table to avoid it. Over price for room service ( a can of TIGER beer 330ml cost $13+++ ) . 2. JIA WEI CHINESE RESTAURANT - my calf got cut by the protruding sharp material below the dining chair. 3. Hotel rooms looks old compared to the photos from their website.
Staycation during Xmas eve
Edward T 28/12/2021 TripAdvisor review
The first impression was it was packed with locals with kids running around. Very messy and part of the rooms were booked for the soccer teams from neighbouring countries. There was only a single long queue and despite being a long term Accor plus member I was asked to follow the queue where there were 15 individuals in front of me. The Accor member counter was not prominently displayed. When my turn to check in after 30 mins queue, I asked the customer service if there was a counter for member and she said that was the counter. There was somewhat different from my experience elsewhere in Fairmont or even in Ibis overseas. She was not even apologetic and taking it as business as usual. On entering the room, the room(S) connecting to each other was average and no fruit basket or welcome message for member. The toilet in my room was bad. Tap at sink was leaking and the dryer was full of dust as it was not clean at all! In summary, not a good experience staying in Mercure Roxy. I don’t think I will ever book a room in this hotel again.
FarAway277336 28/12/2021 TripAdvisor review
Booked 2 rooms. 2nd Room was only available at 6plus and only when inquiry was made at counter, (Earlier, was told that hotel will call when 2nd room room is ready) 1st room main door cannot be locked. 2nd room Air Con was not working well.
Tancksg 17/12/2021 TripAdvisor review
Not a good stay overall. 1. Swimming pool was fully booked 2. Floor in the room was wet, but no leakage was found. The duty manager offers some solution, but overall stay was poor. I am using the Accor Plus free stay but it not worth the stay.
4 star hotel but 5 star service!!
darlynn 16/12/2021 TripAdvisor review
Give Grand Mecure a shot! You will love it! Yes, its indeed not the newest hotel and it has been around for many years but the room is super clean and very well maintained. It's like vintage you know. Room is spacious, bed is comfy. They provide a rollaway bed upon request and there's still plenty of space with that. We celebrated a birthday and the hotel gave not 1 but 2 surprises! They decorated the bed with nice balloons and flower petals, and even sent us a little cake at night! Check in service was excellent (Wilson and Eve). Pool time is short though (1 hour only). Hotel need to consider to open 1.5 hours (can't do much with 1 hour). Dining at Jiawei was excellent! Food and service were all excellent and I will go back just to eat dinner there. Breakfast is served as a set. Feast is nice and spacious. Just opposite is Parkway Parade for shopping and food. There's a hawker center with nice food too. Behind Mecure is east cost (from Katong shopping center to joo chiat). Good location, good vibes, good food. Overall, it was an excellent trip and I will go back again!
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