ibis World Trade Centre Dubai 3 stars

Customer review rating (ALL Rating) 4.8/5 576 reviews

Best price
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P O Box 9544, Sheikh Zayed Road, 9544 DUBAI, United Arab Emirates

Description

Hotel extras

  • Direct access to Dubai World Trade Center

  • Free WIFI

  • 15 minutes' drive to Dubai International Airport

  • Walking distance to World Trade Center Metro

  • Free daily shuttle

Our accommodation(s)

Hotel location

ibis World Trade Centre Dubai

P O Box 9544, Sheikh Zayed Road
9544 DUBAI
United Arab Emirates

GPS:25.223522, 55.284389

Telephone
Fax +971 4 331 1220

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

TWINE RESTAURANT

Twine: Where food unites cultures, flavors, and stories from the Mediterranean, weaving a rich tapestry of taste and tradition in the heart of our gastronomic city. Welcome to the Med at Ibis WTC

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  576 reviews

TripAdvisor Rating  4.0/5  1,722 reviews

Certificate of excellence 2024

Very disappointed

TripAdvisor rating 1.0/5

theone1983 TripAdvisor review

I was surprised to learn that my sincere feedback regarding my stay at Ibis World Trade Centre was not accepted on booking.com so I decided to write here on tripadvisor. I am writing this review to express my disappointment and frustration. Unfortunately, my experience fell far short of satisfactory due to a combination of communication issues, including poor customer service, ongoing disruptive construction noise, and an alarming incident involving a receptionist accompanied by hotel security. First and foremost, the quality of customer service I experienced during my stay was substandard. The staff appeared disinterested and unresponsive to my inquiries and requests. While I understand that every establishment can have off days, the consistent lack of attentiveness and professionalism was disheartening. Furthermore, the continuous noise from the ongoing construction was highly disruptive, making it challenging for me to work, relax, and enjoy my stay. While I acknowledge the necessity of renovations, it would have been greatly appreciated to receive prior notification about the construction. This would have allowed me to make an informed decision on whether to stay at your hotel during this period. The most alarming situation occurred when a receptionist, accompanied by hotel security, approached my door and wrongly accused me of not settling my bill for the stay, insisting that I come to the reception right away. This accusation was completely baseless, as I had already settled the payment. The receptionist's behavior was unprofessional and offensive, leaving a lasting negative impression on my overall experience. I believe it is crucial to bring these issues to your attention, as I trust that your management prioritize guest satisfaction and strive to provide a pleasant stay. I sincerely hope that you will take appropriate measures to address these concerns and prevent similar incidents from occurring in the future. I kindly request that your hotel management consider my feedback and take the necessary steps to ensure an improved experience for future guests.

Amazing stay

TripAdvisor rating 5.0/5

Mohammed A TripAdvisor review

Amazing stay specially Mr Gamal and Ms Amal and Mohamed in the reception they are very helpful and room very clean near the metro and all you need is there all team are supporting and helping whatever you need you will get it.thanks team for that see you next time

Well located

Customer review rating 3.5/5

Mohamed H. Business - Confirmed reviews ALL

Toilet is small specially shower area and water sprays all over when shower.

Excellent location

Customer review rating 4.5/5

Monica Business - Confirmed reviews ALL

Definitely can’t get more convenient than this when attending anything at the exhibition center. The hotel has everything that you need. ( except room service - but thats okay) Had a la cart dinner one evening and it was by far the best meal i had in Dubai during my entire stay.

Good stay and well located

Customer review rating 4.5/5

Mahesh S. Business - Confirmed reviews ALL

Cool,,good breakfast

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Other web-users rate our hotel

  • 608 reviews 9.4/10 Location
  • 714 reviews 6.4/10 Room
  • 912 reviews 8.6/10 Service
  • 18 reviews 8.7/10 WiFi
  • 296 reviews 3.1/10 Comfort
  • 289 reviews 8.6/10 Cleanliness
  • 240 reviews 8.9/10 Vibe
  • 196 reviews 7.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.