Sofitel Marrakech Lounge & Spa Hotel 5 stars

TripAdvisor rating 4.5/5 4,179 reviews
Sofitel Marrakech Lounge & Spa
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Hotel extras

Official Partner of the Marrakech Film Festival. The So Night Lounge will be for private use only from December 4 to 13, 2018.- Paid access during special events and weekends - Paid access on December 31

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Tennis
Catering
  • Breakfast
  • 4 restaurant(s)
  • 5 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Sofitel Marrakech Lounge & Spa

Rue Harroun Errachid
Quartier de l hivernage
40000
40000
marrakech
morocco

Tel: +212524425600

Fax: (+212)524/420505

Contact email

Check-in from 15h00

Check out up to 12h00

  • GARE ROUTIERE SUPRATOURS - CTM :   Marrakech Hivernage

  • By plane

    MARRAKECH MENARA At 3km / 1.86 miles

  • By train

    ONCF MARRAKECH At 3km / 1.86 miles

GPS :31.62175, -8.002805

Our accommodations

In your room above the patio, where contemporary art mixes with the murmur of the fountains to create a Zen and relaxing atmosphere, your demands for comfort and serenity will be fully satisfied at all times.

SUPERIOR ROOM, 1 king size bed

  • Max. number of persons: 2
  • Area: From 30
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone(...)

LUXURY ROOM, 1 king size bed

  • Max. number of persons: 2
  • Area: From 30
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone(...)

JUNIOR SUITE, 1 king size bed

  • Max. number of persons: 3
  • Area: From 56
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone(...)

PRESTIGE SUITE, 1 king size bed, mountains view

  • Max. number of persons: 3
  • Area: From 56
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone(...)

JUNIOR SUITE, 1 king size bed, mountains and pool view

  • Max. number of persons: 3
  • Area: From 44
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone(...)

Our restaurants and bars

LE JARDIN

Type of cuisine: International

Breakfast or lunch on a leafy garden terrace near the pool: buffets span the world's cuisines, from Chinese dim sum to French rôtisserie. Views soar to the Atlas Mountains. A relaxed Marrakech restaurant where flavors are as cosmopolitan as the clientele.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SO GOOD

Type of cuisine: International

This avant-garde, chic space at the heart of the hotel's lush gardens serves up contemporary, refined Franco-Moroccan cuisine. The So Night Lounge and the So Good will be reserved during the Marrakech International Film Festival.

Dinner

19:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'ORANGERIE

Type of cuisine: Gourmet

Our gourmet Marrakech restaurant blends Dominique Oudin's cosmopolitan French cuisine with the rich gastronomy of Moroccan chef Ahmed Ed-Defaa. Taste chicken tagine, lamb with prunes, homemade foie gras on a shady terrace with exhilarating mountain views.

Dinner

19:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL LOUNGE

Type of cuisine: Mediterranean

An oasis of freshness which pays tribute to Mediterranean cuisine and the benefits of olive oil. Virgin and pure, subtle and fragrant, mythical and eternal... discover the wonders of olive oil.

Lunch

12:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PALAIS DARKUM

Photo non contractuelle / Strictly non binding

The inviting and vibrant decor and staff will help you explore teas from Morocco, India and Japan flavored with fresh mint, as well as the chef's delicious pastries including Gazelle Horns and Parisian Macaroons.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAWRENCE BAR

Photo non contractuelle / Strictly non binding

Toast your Moroccan vacation from our terrace bar in Marrakech, with champagne or a colorful cocktail infused with sweet mint, fresh kiwi, cooling watermelon... Flavors change with the season and the barman's imagination; the chic ambiance remains.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ULTIMATE POOL LOUNGE

Photo non contractuelle / Strictly non binding

No need to stray too far from the lazy loungers by the swimming pool: order a freshly squeezed juice, a cocktail, a naughty aperitif. Pure pleasure in a Marrakech poolside bar - indulge!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SO LOUNGE

Photo non contractuelle / Strictly non binding

¤ The So Lounge will be for private use only during the Marrakech International Film Festival ¤ Entry to So is free for hotel guests until midnight, excluding weekends and special events.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL LOUNGE

Photo non contractuelle / Strictly non binding

Recharge in a pleasant poolside setting

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 342

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Sofitel Marrakech Lounge & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

5,008 reviews

tripadvisor

TripAdvisor Rating 4.5/5

4,179 reviews

Fabulous

Customer review rating 4.7/5

Anonymous Business - 12/01/2020 Confirmed reviews ALL

"We particularly enjoyed the warmth of the welcome as well as the excellent breakfast and service at the hotel bar. The bedding is exceptional, this hotel has perfect location and optimal security. congratulations to mr benkiran and his team I begin the thanks with the breakfast service:zanti,jamal,ouchinah Salah,qourfi,service spa:abdou the coach,ghizlan,Yousef,karima,ikram,sara,and service:Housekeping nafissa,malika Room service hanane zidane chardoud'

Perfect as always

TripAdvisor rating 4.5/5

antoinev232 Business - 11/01/2020 TripAdvisor review

Great host and perfect service in an ideal place, close from the heart of the city. I recommend this hotel for your stay in Marrakech, the lounge being much recent than the Palais Royal, but both Will welcome you with great staff

Dear Antoine, Many thanks for sharing your wonderful feedback with us following your stay at Sofitel Marrakech. We are glad to know that you felt at home with us. We highly appreciate your positive comments about both our universes. We hope to have the pleasure of welcoming you back in the not too distant future. Best regards, Ahmed Benkirane General Manager.

Very quite hotel

Customer review rating 4.7/5

Priscilla L. Business - 07/01/2020 Confirmed reviews ALL

It is a very quiet and nice place to be if you want to have a rest.good restaurant, excellent quality of service,clean and quiet room,friendly staff,exceptional view,beautiful garden,special thanks to Rashida Fatima hicham karim abdelhek majda Ibrahim ,certainly we came

Dear Priscilla l., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. Thank you for your positive feedback, it means a lot to me and my team as well. I will share your comments with our team. I am sure it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager

Amazing

Customer review rating 4.7/5

Patricia Couples - 07/01/2020 Confirmed reviews ALL

What an amazing place !! Well done jamal,oushinah,salah,karim for making us feel so welcome and at home !! The view is fantastic, the food is just simply out of this world !! I will definitely return !! Once again thank you chardoud zidane hassan yassine in room service for an amazing few days . I won’t forget it -

Dear b., Many thanks for sharing your wonderful feedback with us following your stay at Sofitel Marrakech. Glad to know that you felt very at home with us. We highly appreciate your positive comments about our staff for their dedicated and personalized service that made everything seamless. We hope to have the pleasure of welcoming you back in the not too distant future. Best regards, Ahmed BENKIRANE General Manager

It's always a pleasure

Customer review rating 4.7/5

Anonymous Business - 07/01/2020 Confirmed reviews ALL

"It's always a pleasure to stay at the Sofitel. It's all very well. Excellent professional service and available. Welcome to the reception,spa, quiet and comfortable room, a very pleasant breakfast.a big congratulations to the whole marrakech sofitel team especially Housekeping Nafissa,ilham,nezha Orangery kebir,jawad Mouhssine banquet,hossni,amine Room service yassine, chardoud,zidane, Hassna. Spa abdou,ghizlan,youssef. I'll be back"

Dear Grabell, We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager

Not good experience

TripAdvisor rating 4.5/5

rs1947 Family - 07/01/2020 TripAdvisor review

Rooms are spacious with good view -but team is not professional in dealing with guest expectation -restaurant staff horrible in service each time we went there -breakfast was chaotic and breads are kept in restaurant's one corner -check out was horrible -one desk pushed to other desk because of their cashier available in old part of hotel only -reception team /cashier were rude -concierge was more helpful to taxi driver than our welfare !hair dryer in room was missing it took few hours after visit to room by HOUSEKEEPING staff that we are telling truth that no hair dryer in there in room !!constant noise in night from unloading of material in hotel

Dear , Thank you for taking the time to tell us about your experience at the Sofitel Marrakech. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important. Please be awared that we are taking the appropriate measures to resolve problems that you have mentionned. We hope to see you again so that we can regain your trust. Best regards, Ahmed Benkirane, General Manager

A pleasant stay in a beautiful setting

Customer review rating 4.7/5

Anonymous Business - 05/01/2020 Confirmed reviews ALL

"Very nice welcome, lovely staff and attentive, a wonderful welcome that exceeded my expectations. The room service was assured was of very good quality,thanks to the spa team abdou the coach and sara for a very pleasant stay. A special mention for the Room service zidane,Hamid,siham and breakfast Salah,zanti,jamal,rida,Karim. A thousand thanks"

Dear s., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager

Super

Customer review rating 4.7/5

Anonymous Business - 04/01/2020 Confirmed reviews ALL

Super "An exceptional hotel, clean, impeccable service, great bedding, a professional team whether upstairs, reception, buffet, bar, spa... . ...... Thanks to the sofitel director benkiran,thank you "to Room service zidane,hanane, siham,anoir,zidane Garden brahim,Karim,ouchinah Housekeping sara,ilham,nafissa Hayat, at the spa karima ,sara,youssef,ikram,ghizlan and abdessadeq, This hotel is truly exceptional and I recommend it, I love "

Dear g., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager
Customer review rating 4.7/5

Anonymous Friends - 04/01/2020 Confirmed reviews ALL

We found the Hotel clean and comfortable. Good location and a very nice staff. The breakfast in the morning was very good and lots of variety. I would like to thank the staff, especially IBRAHIM, HISHAM and SAID whom were always so friendly. Room Service was prompt. I would definitely stay here again on our next visit to Marrakech.

Dear Nins A., Many thanks for sharing your wonderful feedback with us following your stay at Sofitel Marrakech. We are glad to know that you felt very at home with us. We highly appreciate your positive comments about our staff for their dedicated and personalized service that made everything seamless. We hope to have the pleasure of welcoming you back in the not too distant future. Best regards, Ahmed BENKIRANE General Manager

Wonderful hotel and staff

Customer review rating 4.7/5

Medline Friends - 03/01/2020 Confirmed reviews ALL

!!! what a fabulous stay! The resort represents Morroccan luxury in the best way possible and helps you settle in very quickly and enjoy Marrakech for everything it has to offer. The staff were just amazing and couold not do enough for us to make us feel comfortable and make sure we recieved everything we asked for . I want to thank the best staff ; Ibrahim Redouane chahira haja Fatima rihab amani :We are definitely coming back!!! Highly recommended!!!

Dear Tamayo M., Many thanks for sharing your wonderful feedback with us following your stay at Sofitel Marrakech. Glad to know that you felt very at home with us. We highly appreciate your positive comments about the members of our staff for their dedicated and personalized service that made everything seamless. We hope to have the pleasure of welcoming you back in the not too distant future. Best regards, Ahmed BENKIRANE General Manager

excellent reception and attention from the day one untill I leaved the hotel

Customer review rating 4.7/5

J. B. Business - 29/12/2019 Confirmed reviews ALL

people at the morning specially the at the breakfast time we very kind and always receive me with a simple on their face. they were great

Dear B. J., We are delighted to read your review and thank you for taking the time to write a feedback regarding your recent stay at Sofitel Marrakech. Thank you for your comments about the overall ambiance, the level of service and hospitality in our Hotel. Yours Sincerely, Ahmed Benkirane, General Manager

Thanks Morocco

Customer review rating 4.7/5

Mouhamed Families - 27/12/2019 Confirmed reviews ALL

Thanks to all Sofitel staff. ; a big thank you to Redouane rihab Abdel nohaila qorfi grouj Ibrahim th It was a wonderful 4 nights. The supreme cleanliness of the rooms and The amazing Moroccan food. I will be visiting again soon. Morocco is the best

Dear Alia B., Thank you for taking the time to share your recent experience with us. It is our greatest pleasure to read your compliments about our hotel and about your stay. I won't miss sharing your feedback with our staff and I am certain it will serve as an encouragement for all of us, as we strive to continuously improve the quality of our services. We look forward to welcoming you back again soon. Kind regards, Ahmed BENKIRANE General Manager.

Thank you

Customer review rating 4.7/5

Gerald Couples - 25/12/2019 Confirmed reviews ALL

Our room was spotlessly clean and spacious and was freshly decorated with all that you'd expect from a quality hotel; Breakfast in the restaurant was excellent, food was replenished frequently meaning that it always hot and fresh. Again friendly attentive restaurant staff made for a pleasant unrushed start to the day, thank you mohcine,Karim,Hicham,Rachida,fatima,nouihi,ouchinah,zidane. Definately recommend this hotel and we will be back.

Dear Gerald w., Thank you for taking the time to share your recent experience with us. It is our greatest pleasure to read your compliments about our hotel and about your stay. I won't miss sharing your feedback with our ambassadors and it will serve as an encouragement as we strive to continuously improve the quality of our services. We look forward to welcoming you back again soon. Kind regards, Ahmed BENKIRANE General Manager

thank you

Customer review rating 4.7/5

Anonymous Friends - 24/12/2019 Confirmed reviews ALL

I want to thank the best staff: jamal;ouchinah;karim;chef momo and FBmanager yassine ;chaimae team jardin. idbouhdou;zidane;abdeljabar;yassine team room service. amani;abderahim reception. malika;nezha; ilham howeskeping. rachid;amine;mehdi so lounge. I will be back....

Dear t., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager

Magnificent stay

Customer review rating 4.7/5

Anonymous Friends - 22/12/2019 Confirmed reviews ALL

A fantastic hotel, spotlessly clean and staffed with unfailing kindness! Difficult to find a negative point in our stay! The breakfast restaurant are on top a big thank you to ouchinah; jamal; ossama; ghizlane; karim. Also the smiling welcome of chaimae and ghizlane. Also the team of howeskeping nezha; malika; nafissa and redone. Beware of the pounds ... The room service is very pleasant, we thank abdeljabar and bouhdou you will be welcomed by zidane, who will give you fishing for the whole day. Always a nice word and attention! He made our visits to sofitel marrakech essential! Thank you zidane! Thanks to all the staff at this wonderful place!

Dear m., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. Thank you for mentioning everyone who made your stay a wonderful time. will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

Fantastic

Customer review rating 4.7/5

Anonymous Couples - 21/12/2019 Confirmed reviews ALL

Fantastic fast check in with helpful friendly and knowledgeable staff. What impressed me most is the hot and cold breakfast selection - probably one of the best in Marrakesh i've experienced. the breakfast personel very very nice too, always a pleasure to see staff with smiles!! (karim,hicham, fatima, rashida, nouihi, mohsine, aitabd, querfi, said, zakaria, nohaila) I highly recommend this hotel to anyone who visits Marrakesh.

Dear Holt N., Thank you for sharing your experience after your stay at Sofitel Marrakech. It was a pleasure to read how amazing your stay was and how our teams made all the efforts to ensure your stay to be the most comfortable one. Thank you for such a lovely and thoughtful review. Sincerely, Ahmed Benkirane General Manager

A mazing

Customer review rating 4.7/5

Anonymous Couples - 21/12/2019 Confirmed reviews ALL

Excellent and personalized service. I felt I was welcomed home.Every one did outmost to make sure I was conformable and didn't,miss anything.This also applied for the restaurant, who has very knowledgeable and pleasant waiters like rashida Fatima hicham karim nouhaila nouihi nordine and special thanks to sana from spa.I would definetely recommended to everyone.

Dear Berenbaum, Many thanks for sharing your wonderful feedback with us following your stay at Sofitel Marrakech. Glad to know that you felt very at home with us. We highly appreciate your positive comments about our staff for their dedicated and personalized service that made everything seamless. We hope to have the pleasure of welcoming you back in the not too distant future. Best regards, Ahmed Benkirane General Manager.

Perfect

Customer review rating 4.7/5

Anonymous Couples - 19/12/2019 Confirmed reviews ALL

As great fans of Sofitel brand we choose this hotel and one more time we did not regret.Warm welcome with a smile,room was directly available and we could check in fast.During our stay all the hotel people was very polite and helpful and we enjoyed our time there.The rooms are nice and very clean and you will find all what you need for you stay.Do not miss the breakfast ,nice buffet with everything you want to have in morning special thanks to Fatima karim hicham rashida abdelhak majda .We really enjoyed.

Dear Tiny Mooki M., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager

Very nice hotel !!!

Customer review rating 4.7/5

Anonymous Couples - 17/12/2019 Confirmed reviews ALL

This is my greatest, best hotel ever, in the whole wide world! the clean rooms and comfortable beds and the nice breakfast we enjoyed each morning with our server Hisham, I also have to thank karim fatima rashida mohsine nouihi ilham nouhaila nordine, I plan to stay at this hotel again

Dear E., Many thanks for sharing your wonderful feedback with us following your stay at Sofitel Marrakech. Glad to know that you felt very at home with us. We highly appreciate your positive comments about our staff for their dedicated and personalized service that made everything seamless. We hope to have the pleasure of welcoming you back in the not too distant future. Best regards, Ahmed BENKIRANE General Manager

AmaZing experience

Customer review rating 4.7/5

Anonymous Couples - 17/12/2019 Confirmed reviews ALL

Wonderful stay,starting with the welcoming from the reception and all the front of house team.the breakfast was super special ,thank you for this unforgettable holiliday especially Fatima rachida hicham karim nourdin nouhaila salah.we will came back for sure

Dear D., Thank you for taking the time to share your recent experience with us. It is our greatest pleasure to read your compliments about our hotel and about your stay. I won't miss sharing your feedback with our ambassadors and it will serve as an encouragement as we strive to continuously improve the quality of our services. We look forward to welcoming you back again soon. Kind regards, Ahmed BENKIRANE General Manager
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