Novotel Aachen City

Novotel Aachen City 4 stars

Customer review rating (ALL Rating) 4.5/5 1,410 reviews

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Hotel extras

  • The historic city center is within walking distance

  • Varied buffet breakfast at our international restaurant

  • Spacious rooms with sofa, WiFi and tea and coffee-making facilities

  • Fitness studio with steam bath and views over the city

  • Family Friendly

ALLSAFE approved hotel

Hotel location

Novotel Aachen City

Peterstrasse 66
52062 AACHEN
Germany

GPS:50.777675, 6.09233

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVO² BAR, LOUNGE AND EATERY

The restaurant opens at 6.30am for our breakfast buffet. Following breakfast, we serve both dishes from around the world and regional specialties through to midnight. The restaurant features a modern atmosphere and is air-conditioned.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,410 reviews

TripAdvisor Rating  4.0/5  1,111 reviews

Almost perfect place to stay

Customer review rating 4.5/5

Syamil E. Business - Confirmed reviews ALL

I stayed here for almost 3 months. I have excellent experience with them as most of the hotel's staff are super friendly. I could get everything that I requested and the room also spacious compare to nearby hotel that have the same rate as theirs. Yet the breakfast also has variety of selections. However, if you stay there for too long, you might get bored at certain point. I couldn't give you full score due to less access to plain water. Usually, my fridge will be refill with new water bottle after I re-checked in to the hotel. It wasn't refill on the daily basis. However, it not really a big concerns for me. To conclude my review, this hotel is perfect place for you to stay as it also located near to the center of the city. Not too far yet not really near which make it a perfect place to stay. A lot of restaurant around and shopping area behind the hotel.

Dear Mr. Bin Che E., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Nice room and good location

Customer review rating 4.0/5

Eric Business - Confirmed reviews ALL

Smooth

Dear Mr. v., Thank you for taking the time to complete a survey following your recent stay at the Novotel Aachen City. We appreciate your feedback and are looking forward to welcoming you again in the near future. PS. Book future stays on all.accor.com and benefit from the Accor Best-Price-Guarantee, preferred rooms and ALL status points. Kind regards Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Good stay

Customer review rating 4.5/5

Rashdan Business - Confirmed reviews ALL

Superb and nice friendly staff.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Well located and excellent customer service

Customer review rating 5.0/5

Ala Business - Confirmed reviews ALL

Brilliant service

Dear Mr. B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you at the next opportunity. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Good stay but I think they should offset parking costs.

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Friendly, clean room. Location close to multiple dining places. Parking costs are high and breakfast expensive for what you can buy outside of hotel.

Dear Ms S., We very much appreciate your comments regarding your stay at the Novotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. The car park under the hotel is not operated by the hotel and we have no influence on the charges. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Frankiewicz Front Office Manager

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Other web-users rate our hotel

  • 543 reviews 8.5/10 Location
  • 754 reviews 7.4/10 Room
  • 759 reviews 9/10 Service
  • 24 reviews 8/10 WiFi
  • 428 reviews 8.1/10 Breakfast
  • 366 reviews 6.2/10 Comfort
  • 282 reviews 7.8/10 Cleanliness
  • 201 reviews 4.4/10 Value

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