ibis Carlisle City Centre 2 stars

Customer review rating (ALL Rating) 4.3/5 892 reviews

Best price
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ibis Carlisle City Centre - Image 1
ibis Carlisle City Centre - Image 2
ibis Carlisle City Centre - Image 3
ibis Carlisle City Centre - Image 4
Portlands, Botchergate, Car park postcode: CA1 1NT, CA1 1RP CARLISLE, United Kingdom

Description

Hotel extras

  • Desk Fan in the room for cooling. Air Conditioning in Bar and Restaurant only

  • Car parking free of charge for hotel guests when registered on the tablet provided

  • Pets accepted, £10 per pet per day. Rules applicable.

  • "From 3 Nov to 14 Dec 2025, our lift will be fully replaced and not in use these dates

  • Free WIFI in all Areas of the hotel

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Twin room with 2 beds

Photo out of - Twin room with 2 beds

Furnished with our new Sweet Bed by ibis beds and bedding, the inviting ibis room boasts all the features you want most: two cozy beds, ensuite bathroom, hairdryer, tea/coffee facilities, desk, air handling, internet & TV with all the best channels.

Max. number of persons
2
Area
From 16 m² / 172 sq ft
Accessibility
Accessible room

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • 19'/48 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Room Services

  • Operator wake up call
  • 2 pers. max
  • 16 m² / 172 sq ft
  • Bedding 2 x Twin bed(s)
  • Accessible room
See availabilities

The ibis room boasts all the features you want most: 1 double + 1 single bed, ensuite bathroom, hairdryer, tea/coffee facilities, air handling, Internet & TV with all the best channels. Maximum 2 Adults and 1 Child under 12 years.

Max. number of persons
3
Area
From 16 m² / 172 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • 18,4'/47 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired
See availabilities

Hotel location

ibis Carlisle City Centre

Portlands, Botchergate, Car park postcode: CA1 1NT
CA1 1RP CARLISLE
United Kingdom

GPS:54.890591, -2.92972

Telephone
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 102 rooms
  • 5 rooms for people with reduced mobility
  • One connecting room
  • 4 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Polish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Entertainment

  • Pool Table

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Buffet
  • On site
  • Outdoor parking
  • Public
  • 200 parking spaces
  • Parking opened 24/7

Services & equipment

  • Electric car recharging units 3,7 kVA
  • Electric car recharging units 7 kVA
  • Electric car recharging units 11 kVA
  • Electric car recharging units 22 kVA

Vehicles

  • Truck parking

Security

  • Well-lit parking

FOGGS

Photo out of - FOGGS

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Cooking style
International
Capacity
45
Accessibility
Accessible service
Portlands, Botchergate, Car park postcode: CA1 1NT, CA1 1RP Carlisle, United Kingdom
Telephone +44 1228 518000
Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)

Payment

  • Cash
  • Credit card

Wine and other drinks information

  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Gluten-free menu
  • Vegetarian menu

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

All you can eat, Full English, Continental, Cereal, Dairy, Hot Drinks, Juices and much more...

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  892 reviews

Customer review rating 5.0/5

Elaine C. Business - Confirmed reviews ALL

Dear Elaine C., Thank you for your kind feedback. We are pleased to hear that you enjoyed a clean and comfortable stay, and that our staff made a positive impression. We look forward to welcoming you back for another enjoyable visit. Best regards, Chris ibis Carlisle City Centre

Customer review rating 5.0/5

Jake M. Couples - Confirmed reviews ALL

Dear Jake M., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and appreciated the straightforward experience we strive to provide. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Chris ibis Carlisle City Centre

Customer review rating 5.0/5

Allan B. Friends - Confirmed reviews ALL

Dear Allan B., Thank you for your kind words regarding your recent stay at our hotel. We are pleased to hear that you found our location convenient and the hotel clean. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Chris ibis Carlisle City Centre

Customer review rating 4.5/5

David P. Families - Confirmed reviews ALL

Dear David P., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our beds comfortable, appreciated the friendliness of our staff, and enjoyed our central location. Your positive feedback motivates us to continue providing excellent service. Best regards, Chris Brown ibis Carlisle City Centre

Customer review rating 5.0/5

Damian K. Couples - Confirmed reviews ALL

Dear Damian K., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our location, pricing, and the assistance provided by our staff. We look forward to welcoming you back on your next visit to Carlisle. Best regards, Chris Brown ibis Carlisle City Centre

Dear Elaine C., Thank you for your kind feedback. We are pleased to hear that you enjoyed a clean and comfortable stay, and that our staff made a positive impression. We look forward to welcoming you back for another enjoyable visit. Best regards, Chris ibis Carlisle City Centre

Customer review rating 5.0/5

Jake M. Couples - Confirmed reviews ALL

Love the straightforward experience of staying here.

Dear Jake M., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and appreciated the straightforward experience we strive to provide. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Chris ibis Carlisle City Centre

Customer review rating 5.0/5

Allan B. Friends - Confirmed reviews ALL

Nice clean hotel perfectly placed for all aminities.

Dear Allan B., Thank you for your kind words regarding your recent stay at our hotel. We are pleased to hear that you found our location convenient and the hotel clean. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Chris ibis Carlisle City Centre

Customer review rating 4.5/5

David P. Families - Confirmed reviews ALL

Very friendly staff. Excellent central location

Dear David P., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our beds comfortable, appreciated the friendliness of our staff, and enjoyed our central location. Your positive feedback motivates us to continue providing excellent service. Best regards, Chris Brown ibis Carlisle City Centre

Customer review rating 5.0/5

Damian K. Couples - Confirmed reviews ALL

Super location, great price and very helpful staff. Always stay here when visiting Carlisle.

Dear Damian K., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our location, pricing, and the assistance provided by our staff. We look forward to welcoming you back on your next visit to Carlisle. Best regards, Chris Brown ibis Carlisle City Centre

Customer review rating 1.5/5

Caroline H. Business - Confirmed reviews ALL

Room very dated. Poor decor. Room filfthy. Black fur, dirt around edges of room. Didnt want to risk dining at the hotel due to the poor cleanliness in the room. Staff on duty in the evening were unfriendly. Morning staff professional.

Dear Caroline H., Thank you for sharing your feedback regarding your recent stay. We sincerely apologise for the cleanliness issues you encountered and appreciate your candid observations about the room's condition and staff interactions. Your comments will be taken into consideration as we strive for continuous improvement. Best regards, Chris Brown ibis Carlisle City Centre

Customer review rating 5.0/5

Janice P. Couples - Confirmed reviews ALL

A overnight stay to catch a very early train the next day

Dear Janice P., Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you enjoyed your visit and found our location convenient for your early train departure. We look forward to welcoming you back in the future. Best regards, Chris Brown ibis Carlisle City Centre

Customer review rating 4.0/5

Colin R. Solo - Confirmed reviews ALL

Always a good place

Dear Colin R., Thank you for your kind words about our location and for considering our hotel a good place to stay. We appreciate your feedback and look forward to welcoming you again in the future. Best regards, Chris Brown ibis Carlisle City Centre

Customer review rating 4.0/5

Suzann W. Couples - Confirmed reviews ALL

Room was clean & comfortable, suited our needs

Dear Suzann W., Thank you for your feedback. We are pleased to hear that our accommodations met your needs and that you found your room to be clean and comfortable. Your satisfaction is important to us. Best regards, Chris Brown ibis Carlisle City Centre

Customer review rating 4.5/5

Helen S. Couples - Confirmed reviews ALL

Comfortable bed, good WiFi, well stocked breakfast, friendly staff,

Dear Helen S., Thank you for your kind words regarding our friendly staff, comfortable accommodations, and the quality of our breakfast. We are delighted to know you enjoyed your stay and appreciate your feedback. Best regards, Chris Brown ibis Carlisle City Centre

Customer review rating 4.5/5

James S. Couples - Confirmed reviews ALL

The room had everything you could need for a short stay.Staff were all great.You can feel safe as the fire alarm sounded at one point over the weekend .I took one point off as the hotel does not take cash

Dear James S., Thank you for your positive feedback regarding your recent stay. We appreciate your understanding of our cashless policy, which is in place for safety and efficiency. We are pleased to hear that you found the room comfortable and our staff accommodating. Best regards, Chris Brown ibis Carlisle City Centre

Customer review rating 5.0/5

Supitchaya P. Friends - Confirmed reviews ALL

Good stay.

Dear Supitchaya P., Thank you for your kind words regarding our location and your overall experience. We are pleased to know that you had a good stay with us and appreciate your feedback. Best regards, Chris Brown ibis Carlisle City Centre

Customer review rating 4.0/5

Ian O. Friends - Confirmed reviews ALL

Hotel well located and rooms comfortable. Only let down was the breakfast.

Customer review rating 3.5/5

Colin M. Couples - Confirmed reviews ALL

Value for money, comfortable standard room nothing fancy. Did not try restaurant.

Customer review rating 2.5/5

Dawn A. Business - Confirmed reviews ALL

Friendly staff, room basic but fine. Bed was horrendously hard may as well of slept on the floor hence I didn’t sleep at all the night of my stay! For the price breakfast should be included!

Dear Dawn A., Thank you for your feedback. We appreciate your compliments about our staff. I regret to learn that the bed did not meet your comfort expectations and that breakfast was not included; our pricing structure reflects this. Your comments will be taken into consideration for future improvements. Thank you Chris ibis Carlisle City Centre

Customer review rating 4.0/5

Janice C. Couples - Confirmed reviews ALL

Could more look rolls and milk and coffee ect

Dear Janice c., Thank you for your feedback regarding the amenities available in your room. We appreciate your suggestions for additional items such as rolls, milk, and coffee. Your input is valuable as we strive to enhance our guests' experience. Thank you Chris ibis Carlisle City Centre

Customer review rating 3.0/5

Andrew D. Families - Confirmed reviews ALL

Good location, friendly staff but time to renovate the rooms. Lack of USB charger points, poor TV quality and location within room. Frankly awful bathroom pod thing; door would not close, no lock & the shower head kept twisting to the side all the while you're in a tiny plastic pod with no air.

Dear Andrew D., Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and the friendliness of our staff. However, we acknowledge your concerns regarding the condition of the rooms and bathroom facilities. Your comments will be taken into consideration as we continually strive to enhance our guests' experiences. Thank you for your insights, and we hope to welcome you back in the future. Thank you Chris ibis Carlisle City Centre

Customer review rating 4.0/5

Elias S. Solo - Confirmed reviews ALL

Close to the station, quite chill Why is satisfied orange?

Dear Elias S., Thank you for your feedback. We are pleased to hear that you found our location convenient and enjoyed a relaxing stay. Thank you Chris ibis Carlisle City Centre

Customer review rating 4.5/5

Kirsty U. Families - Confirmed reviews ALL

Great central location near to station and has free easy access parking behind the hotel. Room was spotless and bed very comfortable. Lost a star however as the decor was very dated and bits of skirting board missing or coming away and curtain partially hanging off the rail. Staff were friendly & helpful on brief interactions (room only stay)

Dear Kirsty U., Thank you for your valuable feedback regarding your stay with us. We are pleased to hear that you found our location convenient and appreciated the cleanliness and comfort of your room, as well as the friendliness of our staff. We acknowledge your concerns regarding the decor and maintenance issues you encountered. Please be assured that your comments will be shared with our management team for consideration in future improvements. Thank you once again for your review, and we hope to welcome you back in the future. Thank you Chris ibis Carlisle City Centre

Customer review rating 5.0/5

Alan M. Business - Confirmed reviews ALL

We have stayed many times and the hotel is so much better than a few years ago. I would like to mention a young man who was on duty on Thursday, 15th October. I didnt get his name but he had long hair and come on around 10/11 pm. There were quite an unruly few men playing around the pool table who got quite loud and had some rough language. He very politely asked them to be quiet etc. He was really good and very professional.

Dear Alan M., Thank you for taking the time to share your positive experience at ibis Carlisle City Centre. We are delighted to hear that you have noticed improvements during your visits and that your stay was enjoyable. It is particularly rewarding to receive commendation for our team members. We will ensure that your kind words regarding the young man on duty are recognized, as our staff's professionalism is a key part of our commitment to guest satisfaction. We appreciate your feedback regarding the noise levels and will continue to monitor the environment in our public areas to ensure a pleasant experience for all our guests. Thank you once again for your review. We look forward to welcoming you back in the future. Thank you Chris ibis Carlisle City Centre

Other web-users rate our hotel

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  • 771 reviews 9.1/10 Service
  • 9 reviews 7.4/10 WiFi
  • 480 reviews 5.9/10 Cleanliness
  • 269 reviews 8.4/10 Breakfast
  • 225 reviews 2.4/10 Amenities
  • 136 reviews 3.9/10 Vibe

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