华沙美居大酒店 4 星

客户意见评级 4.5/5 8,854 评论

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酒店其他优惠

  • 酒店地处市中心,靠近文化宫、PGE 国家体育场和老城

  • 良好的公共交通网络:有轨电车/地铁站 - 5 分钟、火车站 - 15 分钟

  • 获得了“安心悦界”认证:我们实施了卫生和安全标

  • 设计现代的多功能大堂,能为您提供方便

  • 酒店的室外和地下停车场可供客人使用

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 14h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 可携带宠物 付费服务
  • 全禁烟宾馆
  • 使用空调
  • 酒店使用的语言
  • 接待处全天候开放
  • 提前入住/延迟退房 付费服务
  • 洗衣房
  • 礼品店/报亭 (附近)
  • 礼宾服务
餐饮
  • 早餐 付费服务
  • 2 餐厅
  • 1 酒吧
  • 客房服务
休闲和活动
  • 健美中心
  • 桑拿浴
商务服务
  • 9 会议室

酒店位置

华沙美居大酒店

28 Krucza Street
00-522 华沙
波兰

电话: +48225832100

传真: (+48)22/5832121

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • ZTM :  175 FROM AIRPORT KRUCZA

  • STACJA METRA :  ALL TO CITY A13 CENTRUM

  • ZTM :  7-9-22-24-25 KRUCZA

  • 乘飞机

    WARSAW OKECIE 达到 11公里 / 6.84 英里

  • 乘火车

    WARSAW 达到 1公里 / 0.62 英里

GPS :52.227288, 21.018394

我们的客房

选择丰富的客房,空间宽敞且十分舒适,能够充分满足所有客人的需求,同时提供理想的办公或放松场所。

经典房配备 1 张床(140 厘米宽)

  • 最多人数: 1
  • 面积: 从 21 / 226 sq ft
  • 景色: 位于城市边 *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)
单人床

酒店餐厅和酒吧

GRAND'S BRASSERIE

美食类型: 国际

在我们的早餐餐厅享用美味的自助早餐,开启您一天美好生活。餐厅供应品种繁多的波兰菜和国际菜肴,我们热情友好的服务团队致力于为您提供满意的服务。

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  • 周日 -
午餐

WINESTONE

美食类型: 国际

Winestone 餐厅以众多来自世界各地的葡萄酒和摆在 les planches(石板)上的一流菜肴著称,为您带来真正的美食体验。开始一段美食之旅,尽享美味佳肴,还可享受令人心动的价格。

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  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日
午餐

WINESTONE

Winestone 餐厅以众多来自世界各地的葡萄酒和摆在 les planches(石板)上的一流菜肴著称,为您带来真正的美食体验。开始一段美食之旅,尽享美味佳肴,还可享受令人心动的价格。

非合约照片

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日
午餐

您的会议和活动

我们的会议室

  • 会议室数量:9

  • 最大面积:210 平方米

  • 最大容量:150 个人

  • 最大宴会容量:130 个人

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华沙美居大酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.5/5

8,854 评论

tripadvisor

TripAdvisor 评级 4.5/5

2,807 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Wrong Invoice and not able to make any changes

Tripadvisor 评级 3.0/5

aceiaeste Business - 01/01/2020 经 TripAdvisor 认证的评论

The hotel and the breakfast was good., room was clean and quiet. the personal was not helpful, they have issues wrong invoice and after 2 weeks of calling nothing changed. I would never choose again the same hotel in Warsaw.

Dear Guest, To help you with the invoice as soon as posiible,we need more datails regarding this. Please let us know about the dates of your reservation and what needs to be corrected on the invoice. Please contact us directly to e-mail address: h3384-fo@accor.com. We are looking forward to hear from you! Guest Experience Team

非常好

客户意见评级 4.5/5

Fengyu 商务住宿 - 08/10/2019 所有已确认评论

前台的工作人员非常热情,耐心。房间很干净。早餐也很好吃。

客户意见评级 4.5/5

Fang 朋友住宿 - 14/08/2019 所有已确认评论

床頭燈會撞到

Dear Yifang, We very much appreciate your comments regarding your stay at our hotel. We appreciate your sharing your concerns, and it is our hope that you’ll visit us again in the near future. Greetings from Warsaw. Guest Relations Team

Great hotel in Warsaw

Tripadvisor 评级 5.0/5

Zygmunt Ł Business - 12/08/2019 经 TripAdvisor 认证的评论

It's a great hotel, still under the upgrade which is worth to mention. The staff is very friendly. I found my room bigger than usual for that price in Warsaw and- which is also important- far more comfortable. Very strong 4-starts hotel. Also Winestone restaurant worth to mention because of friendly service, good vine and food.

一次不错的体验

客户意见评级 4.0/5

Y. Z. 商务住宿 - 08/07/2019 所有已确认评论

干净整洁,早餐品种丰富,前台专业认真

Amazing time

Tripadvisor 评级 5.0/5

Seaside25555374408 Couples - 11/06/2019 经 TripAdvisor 认证的评论

It was our first time visit Warsaw and this hotel. Hotel is amazing make big impresion from outside and inside you can feel high standrads. Check-in was easy and staff very helpful. It was our first anniversay hotel make our stay more special thank you so much specialy for Ernest who look after us. Hotel is allocate in perfect place not that far from old town, or big shoping center zlote tarasy.

Restaurant terrible service

Tripadvisor 评级 3.0/5

128helenw Business - 09/06/2019 经 TripAdvisor 认证的评论

I don’t normally leave a negative comment like this but a couple of individuals (ladies) happen to let down the bar in this hotel. This is the bar sutuated to the right of the lobby by the front entrance. Their attitude to customers was rude and disrespectful. One of the ladies serving literally through a plate of food down on my table with clear anger and disdain. Why ? After a long day at work this service was rather shocking, unpleasant, unrelaxing and aggressive. Clearly the bar staff are unhappy about something. Needs to be sorted before the comments on social media go viral. Not good !

Grand hotel

Tripadvisor 评级 5.0/5

MASHMOOR123 Couples - 29/05/2019 经 TripAdvisor 认证的评论

we had a wonderful stay in all 4 nights-we made an early check in rooms are cleaned, breakfast was amazing and the service was as well. 150 m from the center of town. certainly we will come back again

GOOD VALUE HOTEL IN CENTRAL WARSAW

Tripadvisor 评级 4.0/5

David A Friends getaway - 07/05/2019 经 TripAdvisor 认证的评论

A newly renovated Mercure hotel which offers good value. Single room was small, but perfectly forms, with everything the single person would need for a five day stay. Heating and air conditioning work well and mean that one is not either hot or too cold. Staff friendly and very helpful. The attached restaurant "Winestore" has a very good wine list, at reasonable prices. Only ate there once, and that only a cheese plate. Acceptable range of cheeses. I will be returning.

Dear Davida, We very much appreciate your comments regarding your stay at our hotel. We are very happy that your stay was pleasant. We will share your comments with our team, and we sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you one more time and we hope to see you again Greetings from Warsaw Ernest Podgórski Guest Experience Department

Waiting too long for check in.Really too long

Tripadvisor 评级 3.0/5

Safari44851118367 Business - 22/04/2019 经 TripAdvisor 认证的评论

Waiting too long for check in.Really too long ...you should improve this as waiting 15' is not acceptable; Where is the priority desk? Otherwise, hotel location is a plus with numerous good restaurants nearby

Dear Safari44851118367, Thank you for taking the time to tell us about your experience at our hotel. We very sorry that your experience with a check-in didn't meet your expectations; please allow us to express our sincerest apologies for this situation. We appreciate your sharing your concerns. We will share your comments with our team, and we sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is also our hope that you will give us the opportunity to better serve you in the near future. Greetings from Warsaw, Ernest Podgórski Guest Relations Department

Nice hotel, but pretty small room

Tripadvisor 评级 4.0/5

Navigator51616310616 Business - 04/04/2019 经 TripAdvisor 认证的评论

I stayed in the hotel couple of nights. I am a silver member of Accorhotels program but in this hotel I never felt it. Lines for check and check out were long. The floor was divided to two types of rooms: regular and priority, when you enter the floor you can see if you are priority guest or not as they have signs near elevator. The room was clean but very small, It seemed that even in Ibis the rooms are bigger. Breakfasts were good.

Dear Guest, We very much appreciate your comments regarding your stay at our hotel. We would like to also apologize for any inconveniences which took a place during your last stay.We will share your comments with our team and we sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you one more time and we hope to see you again and at the same time we hope we'll have an opportunity to surprise you positively. Greetings from Warsaw, Ernest Podgórski Guest Relations Department

Warsaw Mercure Grand hotel

Tripadvisor 评级 5.0/5

MariusVNO Business - 19/02/2019 经 TripAdvisor 认证的评论

I have stayed in this hotel in February, it was nice hotel in the center of the town. Everything is reachable on foot. The rooms where clean, the bar was ok too. Some of the rooms are refurbished in football stile, so if you are not a fan of football book another room, or your sense of humor is high enough. :)

Dear Marius, We very appreciate regarding your really kind and warm feedback:) You even don't know how much we are happy that you've enjoyed your stay with us! :) At the same time we hope it wasn't your last visit and we'll have an opportunity to welcome you again in the near future:) See you and we send you sunny greetings from Warsaw. Kind regards Ernest Podgórski Guest Relations

Great, comfortable stay

Tripadvisor 评级 5.0/5

Zygmunt Ł Business - 28/01/2019 经 TripAdvisor 认证的评论

Great hotel, with friendly service. I was very satisfied from my room, everything was in a good shape, created luxury atmosphere. It's great value! Also breakfast- one of the best offers which I met in Poland.

Dear Zygmunt Ł, Thank you very very much for rewarded us with a lots of warm and really kind words. We are extremely happy that your stay was pleasant. At the same time we hope you'll visit us again as soon as possible. Greetings from Warsaw, Kind regards Ernest Podgóski Guest Relations

干净舒适

客户意见评级 5.0/5

徐. 朋友住宿 - 16/01/2019 所有已确认评论

舒适,安静,服务周到

Dear xu j., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Grand. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ernest Podgórski Guest Relations Department

Always Welcomed

Tripadvisor 评级 5.0/5

Stay23494376381 Business - 13/01/2019 经 TripAdvisor 认证的评论

I have stayed here many times over the last few year and always welcomed. all the staff and friend and helpfully. Rooms excellent quality and the whole hotel is very clean. Breakfast can be very busy but there is always pliantly of food and nothing ever empty, there is s large selection to meet all tastes. The Bar is very nice and food very good - the bar also serves food until after 11pm which is very useful for me as I normally arrive late. I always try to book this hotel when I stay in Warsaw.

Dear Guest, You have no idea, how many joy and positive energy has filled our hearts after reading your feedback:) We are extremely proud that you have such a good opinion about us! Thank you very much! We are glad that to your stay was pleasant and every time you spend a nice time with us. We hope we will have an opportunity to welcome you again in the near future:) See you and warm greetings from Warsaw! Kind regards Ernest Podgóski Guest Relations

New Year wonderful stay

Tripadvisor 评级 5.0/5

GMRausis Couples - 09/01/2019 经 TripAdvisor 认证的评论

Excellent clean and spacious room 426, comfortable bed, urban view. The location is very close to City center but quiet, service was attentive and helpful (reception, restaurent, bar). Good quality of wifi signal.

Dear GMRausis, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We are very happy that your stay was pleasant. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you one more time and we hope to see you again :) Kind regards Ernest Podgórski Guest Relations

hotel in need of improvement

Tripadvisor 评级 3.0/5

Resort10848111297 Couples - 06/01/2019 经 TripAdvisor 认证的评论

We stayed for 3 nights at the Mercure Warszawa Grand. The room was quite small (smaller then expected) and it was at the beginning just prepared for one person. In contrast to the description, there was unfortunately no sauna availably, just a steam chamber. For women it was out of order. That's a real pitty, because this was one key point of our whishes. The breakfast was disappointing. It was worse in contrast to other 4 stars Accor hotels. Location & service was good. There is around a lot of puplic transportation.

Dear Guest, We very much appreciate your comments regarding your stay at our hotel. We would like to also apologize for any inconveniences which took a place during your last stay.We will share your comments with our team and we sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you one more time and we hope to see you again and at the same time we hope we'll have an opportunity to surprise you positively. Greetings from Warsaw, Ernest Podgórski Guest Relations Department

not Mercure's best Grand

Tripadvisor 评级 3.0/5

allan99999999 Friends getaway - 04/01/2019 经 TripAdvisor 认证的评论

Lots of traffic noise, TV stood randomly in front of the window with cablespaghetti everywhere. Breakfast poor but coffee and bread good. Buffet area very cramped and crowded. Bar prices too high - beer twice the price of beer in the Old Town!

Dear Allan, Thank you very much for sharing your feedback to us. We are very sorry to hear that the room which we've prepared you and the breakfast offer didn't meet your expectations. At the same time we wouldl like to thank you for all your helful suggestions and notes. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you'll visit us again in near future to give us the opportunity to better serve you and surprise you positively. Greetings from Warsaw, Kind regards Ernest Podgórski Guest Relations

Relatively good hotel in a quiet and central part of Warsaw

Tripadvisor 评级 3.0/5

VictoriaWA05 Couples - 04/01/2019 经 TripAdvisor 认证的评论

A reasonably good hotel, located in the quiet center of Warsaw, a little far from the noise of the central avenues, but very close to the main attractions, as well as public transport. Superior room is well equipped and clean, wi-fi was fast. The interior of the rooms is somewhat outdated, and the drawback is the lack of ergonomics: poor lighting in those parts of the room, where necessary, uncomfortable arrangement of furniture and a TV, the air conditioning system creates a strong draft and distributes heat unevenly. Obviously, in the future reconstruction of the building, the hotel will need professional architects and designers). The main disadvantage of the hotel is terrible cuisine. Dinner on the day of arrival at the hotel restaurant was the worst in my life. Why advertise the chef with such a low-quality dishes? Fortunately, there are excellent places on Marshalkovska av., where you can find excellent Polish cuisine.

Dear VictoriaWA05, Thank you very much for sharing your feedback to us. We are very sorry to hear that the room which we've prepared you and our cuisine didn't met your expectations. At the same time we would like to thank you for all your helful suggestions and notes. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you'll visit us again in near future to give us the opportunity to better serve you and surprise you positively. Greetings from Warsaw, Kind regards Ernest Podgórski Guest Relations

Great choice

Tripadvisor 评级 5.0/5

ora345 Family - 01/01/2019 经 TripAdvisor 认证的评论

We are still staying at the hotel. After 10 nights we decided to extend our stay. So good and comfortable here that we do not have the desire to leave. The hotel staff is courteous, attentive and professional. The rooms are large, comfortable, fully equipped and clean. The hotel is very close to the old town, the center and many tourist attractions. Great public transport is close to the hotel. The hotel environment is safe day and night. The price of the hotel is fair and cheap compared to similar hotels in its vicinity.

Dear Ora, You have no idea how many positive energy fulfiled our hearts after reading your feedback:) Thank you for your highest rating and for a lots of kind words. We are very extremely happy that me met your expectations and you felt good at our hotel- it's a biggest prize for us. Thank you one more time and we hope that you will visit us again. See you, Kind regards Ernest Podgórski Guest Relations Department

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