华沙美居大酒店 4 星

客户意见评级 (ALL 评级) 4.7/5 2,572 评论

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描述

酒店其他优惠

  • 酒店地处市中心,靠近文化宫、PGE 国家体育场和老城

  • 良好的公共交通网络:有轨电车/地铁站 - 5 分钟、火车站 - 15 分钟

  • The Green Key certificate confirms the ecological procedures to care about the planet

  • 现代化的多功能大堂和台球室专为您舒适入住而打造

  • 酒店的室外和地下停车场可供客人使用

我们的客房

单人床

经典房,配备 1 张 1.4 米宽的床

  • 2 个人最多
  • 21 / 226 sq ft
  • 床上用品 1 x 单人床
  • 景色: 位于城市边

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酒店位置

华沙美居大酒店

28 Krucza Street
00-522 华沙
波兰

GPS:52.227288, 21.018394

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.7/5  2,572 评论

TripAdvisor 评级  4.5/5  2,917 评论

卓越奖 2024

A good choice in Warsaw

Tripadvisor 评级 4.0/5

faithk 经 TripAdvisor 认证的评论

I had a standard double with two beds. The room was spacious and comfortable. It had an unusual set-up for the bathroom. The toilet was in a completely separate room on the other side of the wardrobe from the sink and shower. My room (809) faced north which gave me a lovely view of the Warsaw skyline, but on Thursday night, there was a lot of noise coming from somewhere in the hotel. I'm not sure if it was from the casino on the first floor or another place across the street (or maybe the floor above), but it was loud and lasted until midnight, making it difficult to get to sleep. Any other night was very peaceful, though. I also had dinner at the Winestone restaurant, which was delicious and the bar staff was friendly and helpful. The hotel location is pretty good, although you have to walk two long blocks to get to a main street for busses and trams.

Ideal Hotel in Warsaw!

Tripadvisor 评级 5.0/5

hbr211 经 TripAdvisor 认证的评论

One of the best hotels I've stayed at in Europe.. the staff was so accommodating,the room was spacious, clean, modern, bathroom was spotless..The breakfast was a perfect way to start our day. The location was a pleasant 30 minute walk to the Christmas Market, and a 15 minute walk to the train station. I wasn't sure what to expect from Warsaw, but it was a wonderful, beautiful, experience!....

Dear hbr211, Thank you for sharing such an enthusiastic and positive opinion about your stay at our hotel. We are truly delighted to know that you found our staff accommodating and appreciated the spacious, modern, and spotless room. It is also wonderful to hear that our breakfast added to your experience and that our location contributed to your enjoyable exploration of Warsaw. Your kind words about the city and your visit warm our hearts, and we hope to welcome you back for another memorable stay in the future. Kind regards, MWG Team

Excellent location - Good quality, fresh & modern rooms - Great staff - Good value for money

Tripadvisor 评级 5.0/5

A_Traveller122 经 TripAdvisor 认证的评论

Stayed one night at the Mercure Grand Warsaw Hotel in April and had a very good time. The hotel location is very convenient and central and excellent somewhat hidden on a backstreet a short distance from the city centre "Śródmieście" of Warsaw about 10 minute walk to the Metro and bus station, about 15 minute walk to the regional/commuter train station and about 20 minute walk to the Main Central Train Station of Warsaw, thus very easy accessible with multiple methods of transport. The hotel is in a very quiet area with an elementary school opposite to it located right across the street and residential buildings surrounding it, yet just a block away or so there are many other hotels, restaurants, convenience stores and other stores and the shopping malls such as medium size shopping mall Wars Sawa Junior (ca. 10 minute walk from hotel) and huge size shopping mall Złote Tarasy (ca. 20 minute walk from hotel. I was very well greeted by the hotel that has a door man and the receptionist was also very attentive and friendly. I was immediately given an Accor ALL Live Limitless Priority Welcome and Check In as well as recognised as an Accor ALL Gold member and was given a complimentary room upgrade to a huge superior family room. I was also given the Accor ALL Gold member welcome drink voucher and was able to enjoy a superb Apperol & Spritz Premium Cocktail as well. The room was huge and was a Premium family room with a sofa-sofa bed and two sitting chairs. Huge working desk with desk chair and complete with stationary paper and pen on the table. There was a kettle and complimentary instant coffee pouches and tea bags in the room. Huge fully equipped mini-bar with large selection of beverages and spirits. Very large and comfortable over-size double bed with a cool and stylish comfortable movable adjustable bed table that could be utilised for multiple uses such as breakfast in bed table, laptop in bed table, etc, which was a nice feature. Room interior and decor very fresh and modern. Huge wall mounted flat screen "Samsung" brand Smart TV with Chromecast connectivity. Flawless high speed WiFi with consistent stable connection. Huge bathroom with really nice scent from exclusive scent sticks in jar that smelled lovely. Separate WC room and actual bathroom with huge in wall shower and huge mirror and large sink desk. Toiletries from the premium Accor ALL "Elemental Herbology" line in wall mounted bottles with the usual unisex really lovely Elemental Herbology scent. In conclusion, a really great stay and I was very impressed of the Mercure Grand Warsaw Hotel in the Polish capital city of Warszawa. Would consider great value for money, excellent, attentive, professional and polite staff. Would absolutely stay here again and would really recommend this hotel too.

Dear Sir/Madam, Thank you for sharing such a detailed and positive review of your stay at the Mercure Grand Warsaw Hotel! We are thrilled to hear that you enjoyed our location, the spacious and modern rooms, and the attentive service provided by our team. Your kind words about the amenities and the overall experience are greatly appreciated. We are delighted that your stay was memorable, and we look forward to welcoming you back on your next visit. Kind regards, MWG Team

Highly recommended

Tripadvisor 评级 5.0/5

Passenger42289773453 家庭住宿 - 经 TripAdvisor 认证的评论

Hotel in the heart of Warsaw. Good location, clean room and nice breakfast. By the way we had very beautiful view from our room. Very nice kid’s room and also TV room for kids. We felt very comfortable in this hotel. Great staff , very friendly and helpful. Thanks for enjoyable hospitality.

Dear Sir/Madam, Thank you for your wonderful feedback! We are so glad to hear that you enjoyed our central location, clean rooms, and breakfast. It’s great to know that your children also had a good time in our kid’s room. We truly appreciate your kind words about our staff, and we’re thrilled you felt comfortable and well taken care of. We look forward to welcoming you again in the future! Kind regards, MWG Team

No iron and greenwashing

Tripadvisor 评级 2.0/5

28adams 经 TripAdvisor 认证的评论

I recently stayed at the Mercure Warsaw Grand and was thoroughly disappointed with my experience. As a frequent business traveler, I found the lack of basic amenities like an iron in the room to be a major inconvenience. Worse, the staff refused to deliver an iron to my room upon request, which is simply unacceptable for a hotel catering to business clientele. The hotel only provides two small ironing rooms for all guests, each equipped with just two irons. To make matters worse, these irons were empty of water, making the already limited facility even more frustrating to use. Additionally, the hotel's approach to sustainability comes across as nothing more than greenwashing. While they claim to be eco-friendly by not providing bottled water in the rooms, this is contradicted by the abundance of plastic-wrapped snacks and paid drinks in the minibar. To make matters worse, the hallway water dispenser meant to replace bottled water was out of service during my stay. All of these issues reflect a lack of attention to guest comfort and an overuse of "eco-friendly" excuses to cut costs. The title "GRAND" is entirely misleading—this hotel operates more like a budget motel. I cannot recommend it to anyone, especially business travelers.

Dear Sir/Madam, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We understand that the lack of an iron in the room and the challenges with our ironing facilities were frustrating, especially for a business traveler. Your comments regarding the availability of basic amenities have been noted, and we will take this into consideration to ensure a more comfortable experience for future guests. We also appreciate your feedback on our sustainability practices. We strive to reduce our environmental impact and will review the aspects you've mentioned to ensure we are meeting both our eco-friendly goals and guest expectations. Once again, we regret that your experience did not meet the standards you expected, and we hope to improve upon these areas in the future. Kind regards, MWG Team

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其他网络用户评价我们的酒店

  • 958 评论 9.3/10 位置
  • 1,208 评论 8/10 房间
  • 1,077 评论 9.1/10 服务
  • 28 评论 8.5/10 上网
  • 876 评论 9.1/10 早餐
  • 381 评论 9.1/10 清洁度
  • 46 评论 8.8/10 酒吧和饮品
  • 6 评论 10/10 可持续性

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