客户意见评级 4.5/5 8,854 评论
Daiva MACIULE 酒店经理
华沙美居大酒店位于华沙市中心，乘坐电车可轻松到达中央车站（距离 1 公里）。能直接往返肖邦机场的巴士站，距离酒店 600 米远。 国会大厦和 Lazienki 公园靠近华沙的皇家大道，这使得我们酒店成为您游览华沙各景点的理想出发地。
良好的公共交通网络：有轨电车/地铁站 - 5 分钟、火车站 - 15 分钟
酒店参加 Planet 21 计划，积极推动酒店业可持续发展。
从 14h00 办理登记入住手续
从 12h00 办理退房手续
从 14h00 办理登记入住手续 - 从 12h00 办理退房手续
28 Krucza Street
从 14h00 办理登记入住手续
从 12h00 办理退房手续
ZTM : 175 FROM AIRPORT KRUCZA
STACJA METRA : ALL TO CITY A13 CENTRUM
ZTM : 7-9-22-24-25 KRUCZA
WARSAW OKECIE 达到 11公里 / 6.84 英里
WARSAW 达到 1公里 / 0.62 英里
GPS :52.227288, 21.018394
经典房配备 1 张床（140 厘米宽）
经典双人房，配备 1 张床
经典房，配备 2 张单人床
高级房，配备 2 张单人床
高级房，配备 1 张特大床
尊享房，配备 1 张特大床
MyRoom by Edyta：香茗客房/高级房，配备 1 张特大床
MyRoom by Gawel：至尊酒店房/高级房，配备 1 张特大床
MyRoom by Zbyszek：爵士乐客房/高级房，配备 1 张特大床
MyRoom by Konrad：冠军房/高级房，配备 1 张特大床
MyRoom by Malwina&Ola：美味房/高级房，配备 1 张特大床
普通套房，配备 1 张特大床
豪华套房，配备 1 张特大床和沙发床
Winestone 餐厅以众多来自世界各地的葡萄酒和摆在 les planches（石板）上的一流菜肴著称，为您带来真正的美食体验。开始一段美食之旅，尽享美味佳肴，还可享受令人心动的价格。
来自 100% 认证入住过我们酒店客人的评论发现更多
ALL 评级 4.5/5
TripAdvisor 评级 4.5/5
Wrong Invoice and not able to make any changes
aceiaeste Business - 01/01/2020 经 TripAdvisor 认证的评论
The hotel and the breakfast was good., room was clean and quiet. the personal was not helpful, they have issues wrong invoice and after 2 weeks of calling nothing changed. I would never choose again the same hotel in Warsaw.
Fengyu 商务住宿 - 08/10/2019 所有已确认评论
Fang 朋友住宿 - 14/08/2019 所有已确认评论
Great hotel in Warsaw
Zygmunt Ł Business - 12/08/2019 经 TripAdvisor 认证的评论
It's a great hotel, still under the upgrade which is worth to mention. The staff is very friendly. I found my room bigger than usual for that price in Warsaw and- which is also important- far more comfortable. Very strong 4-starts hotel. Also Winestone restaurant worth to mention because of friendly service, good vine and food.
Y. Z. 商务住宿 - 08/07/2019 所有已确认评论
Seaside25555374408 Couples - 11/06/2019 经 TripAdvisor 认证的评论
It was our first time visit Warsaw and this hotel. Hotel is amazing make big impresion from outside and inside you can feel high standrads. Check-in was easy and staff very helpful. It was our first anniversay hotel make our stay more special thank you so much specialy for Ernest who look after us. Hotel is allocate in perfect place not that far from old town, or big shoping center zlote tarasy.
Restaurant terrible service
128helenw Business - 09/06/2019 经 TripAdvisor 认证的评论
I don’t normally leave a negative comment like this but a couple of individuals (ladies) happen to let down the bar in this hotel. This is the bar sutuated to the right of the lobby by the front entrance. Their attitude to customers was rude and disrespectful. One of the ladies serving literally through a plate of food down on my table with clear anger and disdain. Why ? After a long day at work this service was rather shocking, unpleasant, unrelaxing and aggressive. Clearly the bar staff are unhappy about something. Needs to be sorted before the comments on social media go viral. Not good !
MASHMOOR123 Couples - 29/05/2019 经 TripAdvisor 认证的评论
we had a wonderful stay in all 4 nights-we made an early check in rooms are cleaned, breakfast was amazing and the service was as well. 150 m from the center of town. certainly we will come back again
GOOD VALUE HOTEL IN CENTRAL WARSAW
David A Friends getaway - 07/05/2019 经 TripAdvisor 认证的评论
A newly renovated Mercure hotel which offers good value. Single room was small, but perfectly forms, with everything the single person would need for a five day stay. Heating and air conditioning work well and mean that one is not either hot or too cold. Staff friendly and very helpful. The attached restaurant "Winestore" has a very good wine list, at reasonable prices. Only ate there once, and that only a cheese plate. Acceptable range of cheeses. I will be returning.
Waiting too long for check in.Really too long
Safari44851118367 Business - 22/04/2019 经 TripAdvisor 认证的评论
Waiting too long for check in.Really too long ...you should improve this as waiting 15' is not acceptable; Where is the priority desk? Otherwise, hotel location is a plus with numerous good restaurants nearby
Nice hotel, but pretty small room
Navigator51616310616 Business - 04/04/2019 经 TripAdvisor 认证的评论
I stayed in the hotel couple of nights. I am a silver member of Accorhotels program but in this hotel I never felt it. Lines for check and check out were long. The floor was divided to two types of rooms: regular and priority, when you enter the floor you can see if you are priority guest or not as they have signs near elevator. The room was clean but very small, It seemed that even in Ibis the rooms are bigger. Breakfasts were good.
Warsaw Mercure Grand hotel
MariusVNO Business - 19/02/2019 经 TripAdvisor 认证的评论
I have stayed in this hotel in February, it was nice hotel in the center of the town. Everything is reachable on foot. The rooms where clean, the bar was ok too. Some of the rooms are refurbished in football stile, so if you are not a fan of football book another room, or your sense of humor is high enough. :)
Great, comfortable stay
Zygmunt Ł Business - 28/01/2019 经 TripAdvisor 认证的评论
Great hotel, with friendly service. I was very satisfied from my room, everything was in a good shape, created luxury atmosphere. It's great value! Also breakfast- one of the best offers which I met in Poland.
徐. 朋友住宿 - 16/01/2019 所有已确认评论
Stay23494376381 Business - 13/01/2019 经 TripAdvisor 认证的评论
I have stayed here many times over the last few year and always welcomed. all the staff and friend and helpfully. Rooms excellent quality and the whole hotel is very clean. Breakfast can be very busy but there is always pliantly of food and nothing ever empty, there is s large selection to meet all tastes. The Bar is very nice and food very good - the bar also serves food until after 11pm which is very useful for me as I normally arrive late. I always try to book this hotel when I stay in Warsaw.
New Year wonderful stay
GMRausis Couples - 09/01/2019 经 TripAdvisor 认证的评论
Excellent clean and spacious room 426, comfortable bed, urban view. The location is very close to City center but quiet, service was attentive and helpful (reception, restaurent, bar). Good quality of wifi signal.
hotel in need of improvement
Resort10848111297 Couples - 06/01/2019 经 TripAdvisor 认证的评论
We stayed for 3 nights at the Mercure Warszawa Grand. The room was quite small (smaller then expected) and it was at the beginning just prepared for one person. In contrast to the description, there was unfortunately no sauna availably, just a steam chamber. For women it was out of order. That's a real pitty, because this was one key point of our whishes. The breakfast was disappointing. It was worse in contrast to other 4 stars Accor hotels. Location & service was good. There is around a lot of puplic transportation.
not Mercure's best Grand
allan99999999 Friends getaway - 04/01/2019 经 TripAdvisor 认证的评论
Lots of traffic noise, TV stood randomly in front of the window with cablespaghetti everywhere. Breakfast poor but coffee and bread good. Buffet area very cramped and crowded. Bar prices too high - beer twice the price of beer in the Old Town!
Relatively good hotel in a quiet and central part of Warsaw
VictoriaWA05 Couples - 04/01/2019 经 TripAdvisor 认证的评论
A reasonably good hotel, located in the quiet center of Warsaw, a little far from the noise of the central avenues, but very close to the main attractions, as well as public transport. Superior room is well equipped and clean, wi-fi was fast. The interior of the rooms is somewhat outdated, and the drawback is the lack of ergonomics: poor lighting in those parts of the room, where necessary, uncomfortable arrangement of furniture and a TV, the air conditioning system creates a strong draft and distributes heat unevenly. Obviously, in the future reconstruction of the building, the hotel will need professional architects and designers). The main disadvantage of the hotel is terrible cuisine. Dinner on the day of arrival at the hotel restaurant was the worst in my life. Why advertise the chef with such a low-quality dishes? Fortunately, there are excellent places on Marshalkovska av., where you can find excellent Polish cuisine.
ora345 Family - 01/01/2019 经 TripAdvisor 认证的评论
We are still staying at the hotel. After 10 nights we decided to extend our stay. So good and comfortable here that we do not have the desire to leave. The hotel staff is courteous, attentive and professional. The rooms are large, comfortable, fully equipped and clean. The hotel is very close to the old town, the center and many tourist attractions. Great public transport is close to the hotel. The hotel environment is safe day and night. The price of the hotel is fair and cheap compared to similar hotels in its vicinity.
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