they did not clean the room 2 day's end not repair the coffee machine . we ask 3 time for if. Near will came back we talk 3 time with the women at the deck end the safe in the room did not opened at the time of korona the service should be better

It was a pleasant short trip in Warszawa with several friends in family mode, kids enjoyed a lot in the playing area and room are very well prepared to suit the differnt needs. The only thing which bothered us is that the soundproof of the wall was weak, we could hear very clearly the noise outside during night. Overall it was a good stay, and worthy to come back.

As always, my stay in Novotel Centrum Warszawa was very good. Very good help from the reception with different matters. Fresh room, good quality in the restaurants and very good value for money. I will come back!

Nice hotel located in the very center of the city. Of course, as in any big hotel you'll not find personalized service, but the rooms are comfortable, breakfast tasty and staying pleasant. Some inconvenience with breakfast in the weekend when there were too many people staying, but in general all was ok. We will return.

If you are coming to Warsaw this hotel will be perfect, great location, you will be in downtown in 10 min, or at te station in 15…easy access and great views. The price is great for the quality of the hotel

Given the Covid restrictions in place, our stay was very good. Staff members were helpful and the room was very clean. Definitely recommend to book a city-view room, it is definitely worth it. The view was simply breathtaking

nice view from hotel, I spent nice and great time in this hotel. It was so amazing that i could enjoy. the staff was so friendly with me. the location of the hotel is near to center. I would recommend it for business and friend aspect.

Nice hotel in the centre. Very friendly and polite staff. Excellent breakfast, clean room. Would recommend to everyone. Parking place nearby. Quick checking and checkout. Child friendly. Quick elevators.

It was our 4th stay in Novotel Warszawa Centrum, but honestly speaking it was the worst experience. We have reserved Executive Double Room (room number 2312) and air conditioning was not working. Of course, you don't need to use A/C very often during winter season, but when temperature inside the room is more than +25 C, it was TOO HOT for both of us. It was not possible to sleep at night at all because of hot air. We have tried to open the window, then situation has got a little bit better, but with the open window there were no possibility to sleep because of the street noise. Another thing - we have left few things (clothes, for example swimming shorts in wardrobe) and tried to reach hotel and ask for a possibility to return them, but nobody responded. Actually even when we were in our room and tried to call several times to the reception, nobody is picking up the phone here. So we have lost few clothes without chances to return them.

Location is good. Not very near the Waszawa Centralna if you are carrying heavy luggage with you. Hotel is very crowded in the morning when everybody come to the breakfast restaurant at the same time. Difficult to find a seat if you are late. Breakfast is very good. Room is dated and unclean, esp the bath tub with stain on it, need to improve on it. The middle aged guy standing at the lobby asking all visitors what is the purpose of coming to the hotel shall be removed from this hotel. My wife and I were carrying luggage entering the hotel was stopped by him asking why we are here? This is ridiculous, of course we are checking in, otherwise why we come in? Do we look like thief or burglar?

I have allready answered and give. My view from this visit. It Was The first afgdr become platinum but everything Was wrong. Crditcardwronc owner, no breakfast, Only one bottle o water evev IF ikea have 2, no wlcome sign no fruit or cake. So i want to go back to gold it Was much more appricatef

this is my 3rd time at this hotel in the last year. the location is perfect. just on the main street, next to all cafe, shops and transportation. star is kind, great english speakers, welcoming and helpful. will definitely come back again.

Great location , next to metro, train station tram and bus stop almost to everywhere even for both airports. The view from the upper floors is great although the noise of the trams gets even there. The refiling of the breakfast has to be quicker.

Perfect welcome at the reception desk with good information About town, places to visit and recommanded restaurants - most of the Rooms already renovated - fiendly staff! Easy to get to hotel by Underground!

I wrote to the hotel that my girlfriend have a birthday and I want an high floor and when i came to do a check-in I got a low floor and nothing for the birthday. Thay ask to add more 250 zluti to get a high floor