Sofitel Warsaw Victoria 5 星

客户意见评级 (ALL 评级) 4.7/5 2,452 评论

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ul. Królewska 11, 00-065 Warsaw, 波兰

描述

酒店其他优惠

  • 18 间会议室以及可容纳多达千人的宴会厅

  • 设有照明泳池、全天候开放的健身房与提供按摩和护理的 Victoria Wellness 康体中心

  • 备受赞誉的 La Brasserie Moderne 配有开放式厨房，提供时令菜单

  • 优选自助早餐

  • 金钥匙 (Clefs d'Or) 礼宾服务

我们的客房

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酒店位置

Sofitel Warsaw Victoria

ul. Królewska 11
00-065 Warsaw
波兰

GPS:52.240074, 21.013284

电话
传真 +48 22 657 80 57

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.7/5  2,452 评论

TripAdvisor 评级  4.6/5  5,239 评论

卓越奖 2025

amazing rooms, amazing breakfast, amazing stuff

Tripadvisor 评级 5.0/5

Leesaadon123 经 TripAdvisor 认证的评论

We had a wonderful vacation at the Sofitel Victoria Hotel that exceeded all our expectations. To begin with, the rooms are spacious, beautifully designed, well equipped down to the smallest details, and spotlessly clean. The hotel truly thinks of every little detail to ensure a perfect stay. The breakfast was outstanding and far beyond expectations – from fresh juices, a wide variety of pastries, an omelet station, fresh fruits, and many more delicious surprises. It was definitely the best meal of the day. The staff is simply amazing, kind, and attentive, always ready to help with any request. My husband celebrated his birthday during our stay, and they helped me organize a small surprise in the room. In addition, the complimentary hot chocolate and mulled wine served to hotel guests completely elevated our experience. The location is excellent, just a 5-minute walk from the Old City. There is no doubt that we will return.

Good Experience

Tripadvisor 评级 4.0/5

sskroll 经 TripAdvisor 认证的评论

Nice hotel apparently built during the Communist era. Near the river and within walking distance of Market Square. Very nice and helpful staff. Learn a greeting or two in Polish. It will make the doormen and front desk smile that you took the effort. Reasonably priced. There is a pool and laundry service. Nice clean rooms. There is a bar and restaurant located within the hotel.

Perfect hotel for a few days in Warsaw

Tripadvisor 评级 5.0/5

Alessio0575 经 TripAdvisor 认证的评论

Excellent hotel!!! It was just perfect! Very central location to reach the Old town on walk - about 10min - and any other major spot by Bus. Direct bus to/from the Chopin airport makes this hotel the perfect location to discover Warsaw. The room was very comfortable and spacious. But more important, breakfast was simply great!! huge variety - excellent service with the personnel ready to help. Just a 5 start choice from any point of view.

unacceptable 5 star hotel with very poor aminities

Tripadvisor 评级 2.0/5

Christiane E 经 TripAdvisor 认证的评论

very dissapointing. I went there several times before Covid. The tv channels choice is very poor. Just news !!!the only film channel is Polish with a single voice over. One Polish person is speaking over the voice of all the other actors. This is 2025 not 1950.!!! I have travelled round the world and never seen such a poor choice of TV in a 5 star Hotel .The courstesy toileterie is a joke . You get one shower cap per family ,1 pack of 2 cottons buds!!. The breakfast staff hardly speaks Polish nor English. No teababgs on Monday morning !!. I booked the hotel including breakfast and at checking you are told Breakfast is not included. !!! very bad hotel indeed.

Dear Guest, Thank you for sharing your feedback regarding your recent stay at Sofitel Warsaw. We are very sorry to hear that your experience did not meet your expectations, and we sincerely apologize for the inconveniences you encountered. We regret that the in-room amenities, TV selection, and courtesy toiletries did not meet the high standards we strive to offer. Your comments regarding breakfast service and communication challenges with our team have been noted and shared with the relevant departments to ensure improvements are made. As a returning guest, we truly value your loyalty and are disappointed that this stay did not reflect the quality and service you experienced on previous visits. Please rest assured that we are committed to addressing these issues so that future stays meet the standards you expect from a Sofitel property. We hope to have the opportunity to welcome you back and provide an experience that fully reflects the excellence and high standards of Sofitel Warsaw. Kind regards, Sofitel Warsaw Victoria

Excellent

Tripadvisor 评级 5.0/5

Stef S 经 TripAdvisor 认证的评论

Convenient location and friendly staff. The restaurant is amazing and variety of options to choose. Recommend to stay at Sofitel Warsaw.

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其他网络用户评价我们的酒店

  • 1,319 评论 9.5/10 位置
  • 1,475 评论 8.2/10 房间
  • 1,842 评论 8.8/10 服务
  • 27 评论 7.5/10 上网
  • 979 评论 9.4/10 早餐
  • 772 评论 9/10 食物
  • 568 评论 8.6/10 氛围
  • 447 评论 8.1/10 清洁度

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