客户意见评级 4.7/5 6,612 评论
酒店参加 Planet 21 计划，积极推动酒店业可持续发展。
从 14h00 办理登记入住手续
从 12h00 办理退房手续
我们的酒店设有 366 间高雅舒适的客房，分布在 5 个楼层，包括 76 间豪华房和 33 间套房。客房配有液晶电视、豪华 MyBed 寝具和免费高速无线网络。
经典房，配备 1 张特大床
经典房，配备 2 张单人床
高级房，配备 1 张特大床，位于较高楼层
高级房，配备 2 张单人床，位于较高楼层
豪华房，配备 1 张特大床，可欣赏 Pilsudski 广场景观
来自 100% 认证入住过我们酒店客人的评论发现更多
jkalbarczyk 15/03/2021 经 TripAdvisor 认证的评论
The Service was exellent(check in and check out).Room service for breakfast and dinner without complaint. Room was perfect with the view on square. The most important in this covid time was the good organized hygenic concept.
Great service from Malgorzata on my return to the hotel and nicely heated swimming pool
MargaretinParis 02/12/2020 经 TripAdvisor 认证的评论
During my previous stay I had a few issues so got in touch with the Guest Relations Manager Malgorzata and she was wonderful. She heated the swimming pool up for me as I had found it far too cold during my previous visit and I was lucky enough to have it to myself twice as they limited the number of guests due to Covid. As a Gold Accor member I was upgraded to a suite and found a nice welcome gift and got some flowers the second day which I really appreciated. The Accor loyalty programme is really one of the best ones I belong to and when staying at a Sofitel you always feel really looked after and in 2 weeks I will be staying at the Obelisk Sofitel in Dubai. I was so sad to discover that the Sofitel in Wroclaw had closed down, I was staying in their Presidential Suite the night before the country went into lockdown and then the hotel closed down permanently which is a great loss. The restaurant at the Sofitel Victoria was closed but I highly recommend Epoka across the road next to the Raffles hotel which is also part of the Accor chain. The Raffles hotel has an excellent bar and restaurant where I had lunch one day. I had dinner in the Sofitel bar one night and was disappointed that when the man at the table next to me left, no-one bothered to clean the table despite all the Covid rules and they weren't exactly overworked as there was hardly anyone there. The hotel quoted me 300 PLN for an airport transport, I just got a taxi and paid the fixed price of 55 PLN. It only takes 10 minutes to get to and from the airport so the high price proposed by the hotel really isn't worth it. I will of course stay here again on my next visit and hopefully will be able to have dinner in the restaurant which was very good during my previous visit.
Legendary and iconic hotel in Warsaw!
awolkenkrabber Business - 22/09/2020 经 TripAdvisor 认证的评论
For those who remember this hotel over time it is one of the icons of Warsaw hotel landscape, ex-Victoria hotel. Great place, location, service, design, comfort, despite Covid restrictions the hotel team did their best to feel warm and welcome.
reopening after Covid (or during Covid...)
VI782 Business - 11/08/2020 经 TripAdvisor 认证的评论
I am staying at Sofitel Victoria several times a year and during this period of pandemie you are attentive to all sanitary rules. It is important when you are travelling for your job 2 or 3 times per months. I can confirm that I was secure at Sofitel Victoria. Indoor pool (restricted number of guests in the same time) - Lobby bar with enough space between table and plastic menus (to be disinfected after every guests - jelly box in Elevators. In the room some accessories has been deleted like pen - paper note - shoehorn- laundry bag but I presume it is to avoid additionnal risk of contamination (It needs to be explain to the guest at the check in). Important point is the service I asked them for the first time in the past 5 years I am visiting the hotel assistance due to the fact I was sick... during this period it is very stressful. In 1H30 I had a doctor speaking english in my room / the concierge (special thanks to him) sent somebody of the hotel to collect the medecines from the pharmacy / collect my company car on the public parking to put it in the hotels one / organize the room service for breakfast - Diner untill recovering my health / phone me regularly to check if I was ok or if I need something special. I was very pleasantly surprise by the attitude of the Sofitel staff. finally i stayed 6 nights instead of 3 (that I did not plan but it was necessare to recover a good health) but the view on the main place give me opportunity to assist to all dress rehearsal of national festivities.
Excellent hotel close to historical city centre
JurgenVD 02/03/2020 经 TripAdvisor 认证的评论
We went here with our family after a business stay I did a few years ago. This is a luxury hotel in which we booked a superior suite with view on the Pilsudski square. The room was located on the 7th floor (top floor). Acustic insulation was very good. A newspaper was waiting for us every morning. In the basement there is a nice swimming pool. The breakfast is very rich with fresh fruits, juices, eggs, pancakes and waffles. Moreover you get what you pay for : excellent service and friendly staff!
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