Sofitel Warsaw Victoria 5 星

客户意见评级 (ALL 评级) 4.7/5 2,466 评论

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ul. Królewska 11, 00-065 Warsaw, 波兰

描述

酒店其他优惠

  • 18 间会议室以及可容纳多达千人的宴会厅

  • 设有照明泳池、全天候开放的健身房与提供按摩和护理的 Victoria Wellness 康体中心

  • 备受赞誉的 La Brasserie Moderne 配有开放式厨房，提供时令菜单

  • 优选自助早餐

  • 金钥匙 (Clefs d'Or) 礼宾服务

我们的客房

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酒店位置

Sofitel Warsaw Victoria

ul. Królewska 11
00-065 Warsaw
波兰

GPS:52.240074, 21.013284

电话
传真 +48 22 657 80 57

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.7/5  2,466 评论

TripAdvisor 评级  4.6/5  5,233 评论

卓越奖 2025

Solid hotel if somewhat unremarkable

Tripadvisor 评级 4.0/5

Scott H 经 TripAdvisor 认证的评论

Solid hotel for a first night stay in Poland after a super long flight. Can count on consistent Sofitel performance. Good sized room, good sized clean bathroom. We only stayed o e night which might explain it being a little unremarkable. Time to update aircon so you can select the temp more accurately.

Phony hotel without humanity

Tripadvisor 评级 5.0/5

888bgv 经 TripAdvisor 认证的评论

Sofitel Warsaw A hotel without humanity. I visited in 2025 October the Sofitel in Warsaw for a business trip. On the first day I got scammed in a shop for 10,000 dollar. A shop in the center for phony reasons hold back my belongings.( 2 Weeks Later I got rewarded for a compensation when I took legal action.) I wished to ask the police for help but I was concerned just as a tourist anyone would care about me so I thought I ask help from the hotel front desk. Important to notice my profile just to expose the details of the story. I’m a Traveller who is Royal Ambassador client on IHG group and Titanium elite client of Marriott group with yearly 200 nights in the most expensive locations. Now let the horror story begin: I went to the front desk to ask help to call me police and help me to translate. First response was well go to the station this is the address. I told I don’t think in a post Soviet country anyone cares about a tourist and any claim. As in StRegis,Mandarin Oriental or Intercontinental people helped me in same cases I was shocked they informed me they don’t feel interested to help. So I asked for the front desk manager who was the same way neutral and cold. even a person from the street they should help … a client is in this case entitled for help. The lady told me that I used bad tone to demand for help. Well you showed so much dis interest you should be ashamed to even use your disrespectful tone towards a client! So after this argument shocked I went to the station where the police with 0 English knowledge told me … file a complaint and we are not interested. So there I stand … I lost 10,000 dollar. I go back and I tell in the front desk I want to talk to the general manager and complaint and discuss this situation and I’m dissatisfied … this never happened not even an email or call… the hotel team forged the situation that they look good and a client looks bad… So here comes the happy end … I got banned for life from Sofitel Warsaw. First I think you should be ashamed of your behavior and the leader of the front desk who did this should never step on a luxury hotel. But also staying in Warsaw i can tell you Intercontinental or Bristol or Raffles would never treat you like this. I can ensure you. Sofitel hotel management and team plays the role of John Cleese on a new dimension as a real life Fawlty Towers. The moral of the story is if someone is in need and asks for help it is an inhuman way to turn away your head but to even push that person down is a real low level act that can’t be hidden on the level of Sofitel. I hope the general manager reads my review,please don’t trust your staff so much without even asking the client of his claims and issues as this is disrespectful.

Wonderful Hotel in the heart of fabulous Warsaw

Tripadvisor 评级 5.0/5

ColinJames-UK 经 TripAdvisor 认证的评论

Our check-in was swift and efficient, even though we arrived early, and our room was ready upon arrival. The reception team were polite, helpful, and highly professional. The room itself was spacious and well-appointed, featuring a modern bathroom with a full-size bath and an excellent power shower. All facilities were of a very high standard, and the bed was exceptionally comfortable. Breakfast was outstanding, offering an extensive selection including hot dishes such as bacon, eggs, mushrooms, beans, hash browns, and freshly made omelettes, alongside continental options, salads, cold cuts, cereals, porridge, fresh breads and rolls, honeycomb, yogurts, and smoothies. We also dined in the bar area, where the menu was appealing and the prices reasonable. Overall, this is a superb hotel that we would be very happy to return to.

gud times at the sofitel warsaw

Tripadvisor 评级 5.0/5

martin w 经 TripAdvisor 认证的评论

warsaw offers a lot of high class hotels, so i stayed everynight in another one. in march i have been at the sofitel twice only for the nice breakfast, the whole buffet was nice arranged and the restaurant looks preety well remodeled. so i decided to stay on my next trip in o stay in a prestige suite with 58 m2 space. a nice living room and lovley bedroom comes with a awesome shower feat bathtube. the sofitel victoria is mqybe not the newest 5star hotel in warsaw , but everything was good maintence and i enjoyed my stay really. the pool is really special and specially i wanna mention again the great breakfast area. it was possible to check in earlier expected.also nice. the employees i had contacted were all very gentile.

Dear Valued Guest, Thank you very much for sharing your experience at Sofitel Warsaw Victoria. We are delighted to hear that you enjoyed your stay, from the Prestige Suite and the spacious living areas to the relaxing pool and our breakfast offerings. It is wonderful to know that our team made a positive impression and that you appreciated the attentive service and the possibility of an early check-in. Your kind words regarding the maintenance and overall ambiance of the hotel are greatly appreciated. We look forward to welcoming you back on your next visit to Warsaw and providing another memorable experience. Kind regards, Olga Kiewel Guest Relations Specialist

Another close to perfect Sofitel stay: now in the heart of Warsaw

Tripadvisor 评级 5.0/5

Alex G 经 TripAdvisor 认证的评论

OK, I stayed in Sofitel 5 nights on business. To be objective, it is 4.5 stars, not quite 5. Location is quite central, convenient to both Stare Miasto (Old Town) and Novi Swiat, part of Royal Route. Hotel is facing Pilsudski Square, one of the main city square with tons of happenings and historical significance. The lobby and common areas on the ground floor are rather tastefully appointed and decorated, but way too busy. Tons of groups, events, etc. Preferred choice or cruise ship passengers on the group tours, alas. There was dance festival over the weekend in September too, when I stayed in Sofitel. Despite all crowds, I have to compliment the front desk staff and service in general: everyone was friendly, cheerful and efficient. All my questions and requests were answered promptly, and everything was taken care of. The rooms were slightly dated, but clean, nicely appointed, well decorated, and ample sized. Well, at least my upgraded room: being ALL Platinum Member with Accor certainly counts there @Sofitel Warsaw. Nice Platinum amenity too, and few complimentary drinks. The rate was surprisingly reasonable, at least when you pay in USD. USD to Zloty conversion is still favorable. Drinks in the bar were good, and service from bartenders was friendly too. I didn't eat breakfast in hotel. Mostly, I prefer local eateries to bland and overpriced hotel breakfasts, Warsaw was no exception. All in all, enjoyable 5 night stay. Highly recommend.

Dear Valued Guest, Thank you very much for taking the time to share such a detailed review of your recent stay at Sofitel Warsaw Victoria. We are delighted to hear that, despite the busy atmosphere during your visit, you enjoyed your upgraded room, our location facing Piłsudski Square, and the friendly and efficient service provided by our front desk and bar teams. We also appreciate your positive remarks regarding your ALL Platinum benefits and the Platinum amenity, as well as your overall experience at our hotel. Your feedback is invaluable in helping us maintain and improve our services. It will be our pleasure to welcome you back to Sofitel Warsaw Victoria on your next visit, and we look forward to providing another enjoyable stay. Kind regards, Olga Kiewel Guest Relations Specialist

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其他网络用户评价我们的酒店

  • 1,313 评论 9.5/10 位置
  • 1,472 评论 8.2/10 房间
  • 1,838 评论 8.7/10 服务
  • 25 评论 7.5/10 上网
  • 979 评论 9.3/10 早餐
  • 778 评论 9/10 食物
  • 579 评论 8.5/10 氛围
  • 448 评论 8.1/10 清洁度

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