华沙维多利亚索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 2,469 评论

华沙维多利亚索菲特酒店 - Image 1
华沙维多利亚索菲特酒店 - Image 2
华沙维多利亚索菲特酒店 - Image 3
华沙维多利亚索菲特酒店 - Image 4
ul. Królewska 11, 00-065 Warsaw, 波兰

描述

酒店其他优惠

  • 18 间会议室以及可容纳多达千人的宴会厅

  • 设有照明泳池、全天候开放的健身房与提供按摩和护理的 Victoria Wellness 康体中心

  • 备受赞誉的 La Brasserie Moderne 配有开放式厨房，提供时令菜单

  • 优选自助早餐

  • 金钥匙 (Clefs d'Or) 礼宾服务

我们的客房

酒店位置

华沙维多利亚索菲特酒店

ul. Królewska 11
00-065 Warsaw
波兰

GPS:52.240074, 21.013284

电话
传真 +48 22 657 80 57

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  2,469 评论

TripAdvisor 评级  4.6/5  5,228 评论

卓越奖 2025

Another close to perfect Sofitel stay: now in the heart of Warsaw

Tripadvisor 评级 5.0/5

Alex G 经 TripAdvisor 认证的评论

OK, I stayed in Sofitel 5 nights on business. To be objective, it is 4.5 stars, not quite 5. Location is quite central, convenient to both Stare Miasto (Old Town) and Novi Swiat, part of Royal Route. Hotel is facing Pilsudski Square, one of the main city square with tons of happenings and historical significance. The lobby and common areas on the ground floor are rather tastefully appointed and decorated, but way too busy. Tons of groups, events, etc. Preferred choice or cruise ship passengers on the group tours, alas. There was dance festival over the weekend in September too, when I stayed in Sofitel. Despite all crowds, I have to compliment the front desk staff and service in general: everyone was friendly, cheerful and efficient. All my questions and requests were answered promptly, and everything was taken care of. The rooms were slightly dated, but clean, nicely appointed, well decorated, and ample sized. Well, at least my upgraded room: being ALL Platinum Member with Accor certainly counts there @Sofitel Warsaw. Nice Platinum amenity too, and few complimentary drinks. The rate was surprisingly reasonable, at least when you pay in USD. USD to Zloty conversion is still favorable. Drinks in the bar were good, and service from bartenders was friendly too. I didn't eat breakfast in hotel. Mostly, I prefer local eateries to bland and overpriced hotel breakfasts, Warsaw was no exception. All in all, enjoyable 5 night stay. Highly recommend.

Dear Valued Guest, Thank you very much for taking the time to share such a detailed review of your recent stay at Sofitel Warsaw Victoria. We are delighted to hear that, despite the busy atmosphere during your visit, you enjoyed your upgraded room, our location facing Piłsudski Square, and the friendly and efficient service provided by our front desk and bar teams. We also appreciate your positive remarks regarding your ALL Platinum benefits and the Platinum amenity, as well as your overall experience at our hotel. Your feedback is invaluable in helping us maintain and improve our services. It will be our pleasure to welcome you back to Sofitel Warsaw Victoria on your next visit, and we look forward to providing another enjoyable stay. Kind regards, Olga Kiewel Guest Relations Specialist

Perfect stay

Tripadvisor 评级 5.0/5

Вероника Ш 经 TripAdvisor 认证的评论

The hotel is absolutely amazing! Everything is top-notch service, cleanliness, atmosphere, and comfort! Outstanding hotel

Dear Valued Guest, Thank you very much for your wonderful feedback. We are delighted to learn that you had a perfect stay and that you appreciated our service, cleanliness, atmosphere, and comfort. Your kind words mean a great deal to us and will be shared with our entire team as a great source of motivation. We look forward to welcoming you back to Sofitel Warsaw Victoria for another outstanding experience. Kind regards, Olga Kiewel Guest Relations Specialist

Not worthy of five star rating

Tripadvisor 评级 2.0/5

725robert 经 TripAdvisor 认证的评论

We booked five rooms via Booking.com as it was better value than booking direct with the hotel and easier too. Room rate was much higher than in the past. On arrival we were surprised to be told that we had to pay 200zloti per night towards a deposit for possible additional expenditure. What happened to room charge onto final bill!! After four nights we all decided that it certainly isn't worthy of a five star rating. Breakfast at £29 was rather inflated and the only fresh fruit available daily was apples. God help those with dietary requirements. Overall the service was reminiscent of communist servility, some poorly trained staff, no pleasantries and many came across as rude. The in-house conference centre meant that the lobby was often crowded and unpleasant. We like the location because it's next to Zacheta and the old town but won't be returning. Luckily Warsaw now has many hotel options.

Dear Mr. Robert, Thank you very much for taking the time to share your detailed feedback regarding your recent stay at Sofitel Warsaw Victoria. We sincerely apologize that your experience did not meet your expectations. Please allow us to clarify that the deposit requested on arrival is a standard procedure at our hotel, as outlined in our terms and conditions, and is intended to ensure a smooth and secure stay for all our guests. We are truly sorry to hear that certain aspects of our service, including interactions with staff and breakfast experience, fell short of the high standards we strive to maintain. Your comments have been shared with the relevant teams for review and improvement, as we are committed to enhancing the experience of all our guests. We genuinely appreciate your feedback, as it helps us identify areas where we can improve. We hope to have the opportunity to welcome you back in the future and provide the warm, attentive, and exceptional service that Sofitel Warsaw Victoria is known for. Kind regards, Sofitel Warsaw Victoria Team

Old lady

Tripadvisor 评级 5.0/5

camuche123 经 TripAdvisor 认证的评论

Nice suite overlooking the square. Old property with young team members at front office and food and beverage. Nice buffet breakfast spread. Unique indoor pool size in the city

Dear Valued Guest, Thank you very much for sharing your feedback. We are delighted to hear that you enjoyed your suite with views of the square and appreciated our buffet breakfast and indoor pool. It is also wonderful to know that our young team members contributed positively to your experience. We look forward to welcoming you back to Sofitel Warsaw Victoria for another enjoyable stay. Kind regards, Olga Kiewel Guest Relations Specialist

Great location

Tripadvisor 评级 4.0/5

Jacqueline B 经 TripAdvisor 认证的评论

Beautiful hotel very modern and comfortable large bed crisp linen fabulous view on 7 th floor Only had room only so can’t comment on food Nice turndown service Water each day

Dear Valued Guest, Dear Guest, Thank you very much for sharing your feedback. We are delighted to hear that you enjoyed your room, the comfortable bed, the spectacular views from your room, and our turndown service. We hope to have the opportunity to welcome you back in the future, perhaps to experience our dining offerings as well, and ensure an equally memorable stay. Kind regards, Sofitel Warsaw Victoria Team

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其他网络用户评价我们的酒店

  • 1,333 评论 9.4/10 位置
  • 1,509 评论 8.2/10 房间
  • 1,884 评论 8.6/10 服务
  • 27 评论 7.7/10 上网
  • 1,011 评论 9.3/10 早餐
  • 800 评论 8.9/10 食物
  • 585 评论 8.2/10 氛围
  • 452 评论 8.2/10 清洁度

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。