华沙中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 3,321 评论

保证最优惠房价
华沙中心美居酒店 - Image 1
华沙中心美居酒店 - Image 2
华沙中心美居酒店 - Image 3
华沙中心美居酒店 - Image 4
ul. Złota 48/54, 00-120 华沙, 波兰

描述

酒店其他优惠

  • 位于市中心，靠近文化科学宫和 Zlote Tarasy 购物中心。

  • 靠近主要交通枢纽：火车站、地铁等。

  • Winestone - 供应来自世界各地的葡萄酒以及波兰和国际菜肴。

  • 13 间会议室，可灵活布置。

  • 酒店为客人提供停车位。

我们的客房

酒店位置

华沙中心美居酒店

ul. Złota 48/54
00-120 华沙
波兰

GPS:52.23095, 21.00123

电话
传真 +48 22 697 38 99

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

WINESTONE

众多点菜式菜肴、当地菜肴和国际菜肴可供选择。 菜单随季节更换，每日供应商务午餐。~

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  3,321 评论

TripAdvisor 评级  4.5/5  2,802 评论

卓越奖 2024

房間老舊、空調聲擾人

客户意见评级 2.0/5

Liqueen 情侣住宿 - 所有已确认评论

飯店有的樓層正在翻修，白天都有機器鑽孔的聲音，我住三樓的房間老舊、設備破損、地毯、浴室有長年累積的污垢、空調太大聲非常擾人，我們反應換房但櫃檯人員說都客滿，我忍受三個晚上，在整修期間入住要慎重考慮一下

Dear liqueen, Thank you for staying at Mercure Warszawa Centrum and sharing your valuable feedback. We sincerely apologize for any inconvenience you experienced during your stay. Your comments have been forwarded to the relevant departments for service improvement. Regarding the issues with room facilities and air conditioning, we will address them promptly. We are sorry that you did not have a satisfactory experience during this stay and hope you will give us another chance to demonstrate our improvements. We look forward to welcoming you back. Thank you for your valuable feedback. Customer Relations Team

very good hotel

Tripadvisor 评级 5.0/5

kamalm1960 经 TripAdvisor 认证的评论

location is very good clean near zloty terasy mall rooms is so good clean air-condition working very good house keeping clean front disc extraordinary breakfast and the staff working extra hard a lot of variant it was full booking due to taylor swift but it was ok and comfortable

Dear Mr Kamal, Thank you for your positive review of your stay at the Mercure Warszawa Centrum Hotel. We are delighted that our location and the standard of your room met your expectations. We commend our staff for their daily work and commitment. We hope that we managed to create a comfortable atmosphere despite the large number of guests on the occasion of Taylor Swift's concert. We look forward to seeing you again! Best Regards, Guest Relations Team

Not bad - but needs a refurbishment

Tripadvisor 评级 3.0/5

Milbrook94 经 TripAdvisor 认证的评论

Not a bad hotel. The staff were friendly and the room was clean and comfortable. However, the rooms do need a refurbishment as they are very tired. But overall, it's not bad value for money. The only downside is the lack of connecting stairs between floors, which puts a lot of pressure on the lifts (and means you end up wasting time hanging around for lifts).

Dear Guest, Thank you for sharing your feedback following your recent stay at Hotel Mercure Warszawa Centrum. We are pleased to hear that you found our staff friendly and the room clean and comfortable. Your comments regarding the need for a refurbishment have been duly noted. Please be assured that we are currently in the process of renovating our rooms to enhance the overall guest experience. We appreciate your observation about the lack of connecting stairs between floors affecting the efficiency of the lifts. Rest assured, we will forward your feedback to the relevant departments for further consideration. Your valuable feedback helps us improve our services. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience. Warm regards, Guest Relation Team

Reception lobby a battlefield

Tripadvisor 评级 3.0/5

Fenian007 经 TripAdvisor 认证的评论

We are not happy that we were not made aware of the upcoming building remodelling of the hotel foyer when we booked our stay as we would have considered an alternative hotel. You did not even have the courtesy to put up notices in the hotel informing the guests in advance of the works being carried out. We like every other of your guests step out of the lifts on Wednesday morning and the hotel foyer was like a battlefield. We fully understand that works need to be done and the hotel must remain open for commercial reasons during these works, but next time can you please warn us in advance please so we can make an informed decision whether or not to stay with you during the works. These works also temporarily blocked access to the toilets from the restaurant. It also meant that to get to the restaurant from reception you had to walk outside and to get to the lifts from the bar/restaurant you also had to walk outside and access the lifts via the reception.

Dear Guest, Thank you for sharing your feedback regarding your recent stay at Hotel Mercure Warszawa Centrum. We sincerely apologize for any inconvenience caused by the ongoing renovation in the hotel foyer. Your comments have been duly noted, and we understand the importance of providing advance notice to our valued guests in such situations. I have mentioned your comments to management so we can address this issue directly and better serve our guests for the future. Thank you for bringing this to our attention. Please feel free to contact me directly with further questions or comments as I am at your service! We appreciate your understanding of the necessity for these renovations and the operational challenges they may pose. Rest assured, we are committed to improving our communication processes to ensure that our guests are well-informed before making their stay decisions. We value your feedback and hope to have the opportunity to welcome you back in the future under more favorable circumstances. Warm regards, Katarzyna Mickiewicz-Rogowiecka Guest Relation Team

Perfect location, standard breakfast, room in poor condition

Tripadvisor 评级 3.0/5

Relax51611031127 经 TripAdvisor 认证的评论

The hotel is in an excellent location close to the centre and the Palace of Science and Culture. Breakfast average considering the price of accommodation. Standard room in very poor condition (lack of shelves and hangers in built-in wardrobe, sliding doors on built-in wardrobe falling out, shower head in bath almost broken, poor water pressure, dirty carpet. I would definitely recommend trying another hotel. This hotel is not worth the price.

Dear Guest, Thank you for sharing your feedback following your recent stay at Hotel Mercure Warszawa Centrum. We appreciate your kind words regarding our prime location near the city center and the Palace of Science and Culture. However, we are truly sorry to hear about the issues you encountered with the room condition and the breakfast. Your detailed comments have been duly noted and will be addressed with the relevant departments for immediate improvement. At Hotel Mercure Warszawa Centrum, we strive to provide a comfortable and pleasant stay for all our guests, and we regret that we fell short of your expectations on this occasion. Please accept our sincere apologies for any inconveniences caused. Rest assured that your feedback is invaluable in our ongoing efforts to enhance the guest experience. Should you reconsider staying with us in the future, we would love the opportunity to regain your trust and provide you with a superior experience. Warm regards, Katarzyna Mickiewicz-Rogowiecka Guest Relation Team

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其他网络用户评价我们的酒店

  • 1,645 评论 9.5/10 位置
  • 1,603 评论 6.9/10 房间
  • 1,525 评论 9.2/10 服务
  • 55 评论 5.1/10 上网
  • 1,046 评论 9.2/10 早餐
  • 847 评论 9.2/10 食物
  • 530 评论 7/10 清洁度
  • 456 评论 5.5/10 氛围

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