华沙中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 3,008 评论

保证最优惠房价
华沙中心美居酒店 - Image 1
华沙中心美居酒店 - Image 2
华沙中心美居酒店 - Image 3
华沙中心美居酒店 - Image 4
ul. Złota 48/54, 00-120 华沙, 波兰

描述

酒店其他优惠

  • 位于市中心，靠近文化科学宫和 Zlote Tarasy 购物中心。

  • 靠近主要交通枢纽：火车站、地铁等。

  • Winestone - 供应来自世界各地的葡萄酒以及波兰和国际菜肴。

  • 13 间会议室，可灵活布置。

  • 酒店为客人提供停车位。

我们的客房

酒店位置

华沙中心美居酒店

ul. Złota 48/54
00-120 华沙
波兰

GPS:52.23095, 21.00123

电话
传真 +48 22 697 38 99

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

WINESTONE

众多点菜式菜肴、当地菜肴和国际菜肴可供选择。 菜单随季节更换，每日供应商务午餐。~

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  3,008 评论

TripAdvisor 评级  4.3/5  2,838 评论

卓越奖 2025

客户意见评级 4.0/5

Chenchen W. 单人住宿 - 所有已确认评论

早饭丰富，交通方便，对面有商场，相对比较安静

Dear Guest, Thank you for your positive feedback regarding your recent stay at Mercure Warszawa Centrum. We are delighted to hear that you enjoyed our excellent location, the variety of our breakfast, and the convenience of nearby transportation and shopping. We look forward to welcoming you back. Best regards, Guest Relations Team

Black mould, heavy dust, and an unacceptable management response

Tripadvisor 评级 1.0/5

sawadee_1 经 TripAdvisor 认证的评论

The condition of the room on arrival was unacceptable. The bathroom had visible black mould, and there was thick dust buildup around and behind the minibar/fridge, indicating that the room had not been properly cleaned for some time. At check-in we asked about breakfast and were told someone would confirm later. This never happened and we did not receive breakfast. While some staff were polite, the handling of the complaint by front-of-house management was poor. The attitude was dismissive and defensive rather than professional, and there was no genuine attempt to acknowledge or correct the issues. I travel frequently and am familiar with Accor standards. This experience fell far below what should be acceptable for a Mercure hotel. Based on both the room condition and the way the issue was handled, I would not return or recommend this property.

Dear Guest Thank you for taking the time to provide feedback regarding your recent stay at Mercure Warszawa Centrum. I sincerely apologize for the issues you encountered, particularly concerning the cleanliness of your room and the management response you received. It is unacceptable for our guests to experience such conditions, and I assure you that your comments have been forwarded to the appropriate departments for further review. I also regret that there was a lack of follow-up regarding your breakfast inquiry. Our goal is to ensure a pleasant experience for all guests, and I am sorry that we did not meet this standard during your stay. Your feedback is invaluable in helping us improve our services, and I hope you will consider giving us another opportunity in the future. Best regards, Guest Relation Team

Convenient location opposite a huge shopping centre

Tripadvisor 评级 4.0/5

KiwiViajero 经 TripAdvisor 认证的评论

I stayed here for one night in December 2025, essentially between flights so my time in Warsaw and at the hotel was limited. When you arrive at Warsaw airport, follow the blue line on the ground to the train station. It's about a 5-minute walk once you exit Arrivals. Buy a ticket at the machine (7.80 zloty) and take the train into the city. I got off at the Warszawa Srodmiescie station and from there it was a 5-minute walk to the hotel. The hotel is located in what appears to be the business district with lots of offices around, but also plenty of shops and restaurants. Right across the road there is a huge shopping mall with all the usual international brands and a food court. On a Saturday night at dinner time it was extremely busy! I walked to the historic centre, about 20-30 minutes away. On the way there are some nice parks. The room itself was ok, although it did not have a coffee machine, and neither did it have any milk in the fridge. That was the only drawback. Other than that, the room was fine. To return to the airport, I went the same way and bought a ticket from the machine on the train (7 zloty). The train to the airport takes exactly 22 minutes.

Dear Guest Thank you for sharing your experience following your recent stay at the Mercure Warszawa Centrum. We are pleased to hear that you found our location convenient, particularly in relation to the nearby shopping center and train station. It is always gratifying to know that our guests appreciate the accessibility of our hotel. We noted your feedback regarding the absence of a coffee machine and milk in your room. While we strive to provide all necessary amenities, we understand that these aspects can enhance the comfort of your stay. Your comments will be relayed to the appropriate departments for consideration. We hope to welcome you back in the future, should your travels bring you to Warsaw again. Best regards, Guest Relation Team

One Night

Tripadvisor 评级 3.0/5

The_Wanderer1992 经 TripAdvisor 认证的评论

I stayed in this hotel for one night while in Warsaw. For a $180 hotel, I was hoping there would be a microwave, but nope, it did not have one. Beyond the no microwave, the room was clean. The bed was comfortable. Check-in was quick and painless. A few restaurants and stores are within walking distance. They also have a restaurant located on site. I chose this hotel because they're only a few minute from the central train station. There is noise from the street below and the hallway. Someone also shot off fireworks from nearby in the middle of the night.

Dear Guest, Thank you for sharing your experience following your recent stay at the Mercure Warszawa Centrum. We appreciate your positive remarks regarding the cleanliness of the room, the comfort of the bed, and the efficient check-in process. However, we regret to inform you that microwave is not a standard amenity provided in our rooms. Additionally, we sincerely apologize for the disturbance caused by street noise and fireworks during your stay. We understand how important a peaceful environment is for our guests. Please be informed that as the hotel in very centre of the town we are also in the centre of city life, and it can happened that will be a little louder than in the outskirts. Your feedback has been noted, and we will continue to strive to enhance our guests' experiences. Thank you once again for your insights, and we hope to have the opportunity to welcome you back in the future. Katarzyna Mickiewicz-Rogowiecka Guest Relation Team

Unpleasent stay - I do not recommend this hotel

Tripadvisor 评级 1.0/5

Önder C 经 TripAdvisor 认证的评论

Hotel did not respect my booking details. If you book for a king size bed room, you might get a single or twin so don't bother. Hotel staff also did not care about this mistake, and did not fix my issue during my stay. I will not stay there again, and do not recommend anyone to do so if they look for good service and peace of mind.

Dear Sir Thank you for sharing your feedback regarding your recent experience at Mercure Warszawa Centrum. I sincerely apologize for the inconvenience you faced concerning your room assignment and the lack of resolution during your stay. This does not reflect the level of service we strive to provide. Your comments have been forwarded to our management team to address these issues and enhance our guest experience. We appreciate your insights and hope you will consider giving us another chance in the future. Best regards, Katarzyna Mickiewicz-Rogowiecka Guest Relation Team

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其他网络用户评价我们的酒店

  • 1,727 评论 9.5/10 位置
  • 1,685 评论 7.3/10 房间
  • 1,471 评论 8.9/10 服务
  • 30 评论 6.8/10 上网
  • 1,005 评论 9.2/10 早餐
  • 593 评论 7.8/10 清洁度
  • 91 评论 8.6/10 运动休闲
  • 43 评论 8.4/10 酒吧和饮品

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