Sofitel Warsaw Victoria 5 étoiles

Note Avis clients (Note ALL) 4.6/5 2 582 avis

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Sofitel Warsaw Victoria - Image 1
Sofitel Warsaw Victoria - Image 2
Sofitel Warsaw Victoria - Image 3
Sofitel Warsaw Victoria - Image 4
ul. Królewska 11, 00-065 Varsovie, Pologne

Description

Les plus de l'hôtel

  • 18 salles de conférence avec salle de réception pouvant accueillir jusqu’à 1 000 personnes

  • Piscine éclairée, salle de sport ouverte 24 h/24, et Victoria Wellness avec massages et soins

  • La Brasserie Moderne, restaurant primé avec cuisine ouverte et menu de saison

  • Excellent petit-déjeuner buffet

  • Concierge Les Clefs d'Or

Nos hébergements

Profitez de nos offres Vol + Hôtel

Découvrir
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Localisation de l'hôtel

Sofitel Warsaw Victoria

ul. Królewska 11
00-065 Varsovie
Pologne

GPS:52.240074, 21.013284

Téléphone
Fax +48 22 657 80 57

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux acceptés
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.6/5  2 582 avis

Note Avis clients 4.5/5

Christophe C. Professionnel - Avis confirmés ALL

chambre très confortable

Dear Mr. C., Thank you very much for sharing your feedback following your recent stay at Sofitel Warsaw Victoria. We are delighted to hear that you had a very good experience with us. Your kind words are greatly appreciated and will be shared with our team, who work hard to ensure each guest enjoys a memorable stay. We look forward to welcoming you back soon for another exceptional experience in Warsaw. Kind regards, Inga Górna Guest Relations Specialist

Note Avis clients 4.5/5

Stephane J. Professionnel - Avis confirmés ALL

Sérénité

Dear Mr. J., Thank you very much for your kind words and for sharing your feedback following your stay at Sofitel Warsaw Victoria. We are delighted to hear that you enjoyed our hotel and its location. It was a pleasure having you with us, and we look forward to welcoming you back for another serene and comfortable stay in the future. Kind regards, Inga Górna Guest Relations Specialist

Note Avis clients 3.5/5

Xavier W. Entre amis - Avis confirmés ALL

Bon petit-déjeuner bien situé belle piscine mais trop bruyant quand la chambre donne sur la place : on entend beaucoup le bruit des voitures.

Dear Mr. W., Thank you for taking the time to share your feedback following your stay at the Sofitel Warsaw Victoria. We are pleased to read that you appreciated our central location, the breakfast, and the swimming pool. Your positive comments are truly encouraging for our team. At the same time, we are sorry to learn that the noise from the square affected your comfort. Please accept our sincere apologies for this inconvenience. Your remarks are very valuable to us, and we will certainly take them into consideration as we continuously work to improve our guests’ experience. For a future stay, our team would be delighted to assist in allocating a quieter room whenever availability allows. We hope to have the pleasure of welcoming you back to the Sofitel Warsaw Victoria in the near future. Kind regards, Guest Relations Team

Note Avis clients 4.5/5

Phil L. En couple - Avis confirmés ALL

bonne localisation, chalbre spacieuse et calm, bon lits

Dear Mr. Phil, Thank you very much for your positive feedback following your stay at Sofitel Warsaw Victoria. We are delighted to hear that you appreciated our excellent location, as well as your spacious and quiet room. It is especially pleasing to know that you found the beds comfortable a good night’s sleep is so important to a pleasant stay. We truly value your comments and hope to welcome you back again soon. Kind regards, Inga Górna Guest Relations Specialist

Note Avis clients 2.0/5

Afaf F. Professionnel - Avis confirmés ALL

je suis venue très trad le soir, l'accueil était désagréable, la personne au moment du check in ne m'a pas demandé si j'avais besoin de quelqu'un pour déplacer mes bagages aucune information ne m'a été communiqué y compris le code du WIFI

Dear Ms. F., Thank you for taking the time to share your detailed feedback following your stay at Sofitel Warsaw Victoria. We sincerely apologize that your experience did not meet your expectations. We are very sorry for the issues you encountered during check-in, including the lack of assistance with your luggage and insufficient information about hotel services. We also regret the inconvenience caused by being moved between multiple rooms and the discomfort this caused. Please be assured that your feedback has been shared with our management and front desk teams to ensure improvements are made in handling guest arrivals and complaints, as well as maintaining consistent room standards. We deeply regret that your experience fell short of the 5-star standards we strive to provide. We hope to have the opportunity in the future to restore your confidence and offer you a stay that truly reflects the quality and service of Sofitel Warsaw Victoria. Kind regards, The Sofitel Warsaw Victoria Team

D'autres internautes évaluent notre hôtel

  • 1 340 avis 9.6/10 Site
  • 1 521 avis 8/10 Chambre
  • 1 863 avis 8.8/10 Service
  • 22 avis 7.7/10 Internet
  • 976 avis 9.2/10 Petit déjeuner
  • 762 avis 9.1/10 Repas
  • 464 avis 8.2/10 Propreté
  • 358 avis 8.7/10 Piscine

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