Sofitel Warsaw Victoria 5 étoiles

Note Avis clients (Note ALL) 4.6/5 2 519 avis

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Sofitel Warsaw Victoria - Image 1
Sofitel Warsaw Victoria - Image 2
Sofitel Warsaw Victoria - Image 3
Sofitel Warsaw Victoria - Image 4
ul. Królewska 11, 00-065 Varsovie, Pologne

Description

Les plus de l'hôtel

  • 18 salles de conférence avec salle de réception pouvant accueillir jusqu’à 1 000 personnes

  • Piscine éclairée, salle de sport ouverte 24 h/24, et Victoria Wellness avec massages et soins

  • La Brasserie Moderne, restaurant primé avec cuisine ouverte et menu de saison

  • Excellent petit-déjeuner buffet

  • Concierge Les Clefs d'Or

Nos hébergements

Profitez de nos offres Vol + Hôtel

Découvrir
Découvrir

Localisation de l'hôtel

Sofitel Warsaw Victoria

ul. Królewska 11
00-065 Varsovie
Pologne

GPS:52.240074, 21.013284

Téléphone
Fax +48 22 657 80 57

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux acceptés
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.6/5  2 519 avis

Note Avis clients 4.0/5

Franck S. Professionnel - Avis confirmés ALL

Alors chambre et accueil parfaite. En revanche le service au petit déjeuner est catastrophique, les deux jours consécutifs.

Dear Mr. S., Thank you for sharing your feedback. We are delighted to hear that you enjoyed the room and welcome. Please accept our sincere apologies for the issues you experienced with breakfast service. Your comments have been shared with our team to ensure improvements are made, as we strive to provide a seamless experience for all our guests. We hope to have the opportunity to welcome you back and provide a flawless stay in the future. Kind regards, Olga Kiewel Guest Relations Specialist

Note Avis clients 4.0/5

Jacky G. Professionnel - Avis confirmés ALL

Très bon petit déjeuner, suite junior confortable et le personnel très gentil et pro.

Dear Mr. G., Thank you very much for sharing your detailed feedback regarding your recent stay at Sofitel Warsaw Victoria. We are delighted to hear that you enjoyed the comfort of your junior suite, the breakfast, and the efficiency and kindness of our housekeeping team. We sincerely apologize for the experience you had with our reception team, both during check-in and at check-out. Your comments regarding the lack of personalized attention, interaction, and consideration are taken very seriously. Please rest assured that your feedback has been shared with our management and training teams to ensure that we can improve our service and meet the high standards expected at Sofitel. Regarding your breakfast and late check-out, we truly regret that you were unable to enjoy the benefits you had paid for. We understand how disappointing this must have been and we will review our processes to prevent similar situations in the future. We greatly appreciate your loyalty as an ALL Accor member and hope to have the opportunity to welcome you back, providing the full level of comfort, attention, and luxury service that Sofitel Warsaw Victoria is committed to delivering. Kind regards, Sofitel Warsaw Victoria Team

Note Avis clients 4.5/5

Frederic B. Professionnel - Avis confirmés ALL

Juste une petite surprise le vendredi matin avec une personne qui est probablement entrée dans ma chambre. Les lumières se sont allumées puis éteintes et la carte de contrôle de l'alimentation électrique était retirée du boitier. La porte avec la chambre voisine n'était pas fermée ni pour moi ni pour mon voisin. Sentiment d'insécurité.

Dear Mr. B., Thank you very much for sharing your feedback. We are delighted to hear that you appreciated the room upgrade and enjoyed our breakfast. At the same time, we are sincerely sorry to learn about the incident in your room on Friday morning. Please rest assured that your safety and security are of utmost importance to us, and we deeply regret any discomfort or concern this situation may have caused. The matter has been immediately reviewed with our team to ensure that such incidents do not occur in the future. We truly value your feedback and hope to have the opportunity to welcome you back, providing the safe and exceptional experience that is the hallmark of Sofitel. Kind regards, Sofitel Warsaw Victoria Team

Note Avis clients 5.0/5

Jean-come B. En couple - Avis confirmés ALL

Bel hotel, bien décoré, chambres confortables et service impeccable, je recommande cet hotel et son équipe qui sait etre à l'écoute de ses clients

Dear Mr. B., Thank you very much for your wonderful feedback. We are thrilled to hear that you enjoyed the beautiful hotel, the comfort of the rooms, and the service provided by our attentive team. Your kind recommendation means a lot to us. We look forward to welcoming you back to Sofitel Warsaw Victoria in the near future. Kind regards, Inga Górna Guest Relations Specialist

Note Avis clients 5.0/5

Artur K. En famille - Avis confirmés ALL

Bonjour, Notre séjour a été parfait comme les précédents. L'accueil a été très professionnel et agréable. Nos demandes ont toujours été traitées rapidement et avec attention et nous nous sommes vraiment sentis détendus et avons pu nous reposer. Nous avons pu profiter de la grande piscine quasiment tous les jours. Pour finir, une mention spéciale pour les fantastiques petits-déjeuners. Merci à toute l'équipe et à très vite.

Dear Mr. K., Thank you very much for sharing your wonderful feedback and for your continued loyalty to Sofitel Warsaw Victoria. We are delighted to hear that your stay was once again perfect and that you appreciated the professional and welcoming service, the attentiveness of our team, and the relaxing atmosphere throughout your visit. It is a pleasure to know that you were able to enjoy our swimming pool almost every day and that our breakfasts made such a positive impression on you. Your kind words will be shared with the entire team, who will be truly motivated by your appreciation. We sincerely look forward to welcoming you back very soon. Kind regards, Inga Górna Guest Relations Specialist

D'autres internautes évaluent notre hôtel

  • 1 334 avis 9.5/10 Site
  • 1 518 avis 8/10 Chambre
  • 1 857 avis 8.8/10 Service
  • 23 avis 7.5/10 Internet
  • 976 avis 9.3/10 Petit déjeuner
  • 764 avis 9/10 Repas
  • 602 avis 8.6/10 Ambiance
  • 467 avis 8.3/10 Propreté

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