Novotel Katowice Centrum

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Novotel Katowice Centrum 4 stars

Customer review rating (ALL Rating) 4.6/5 859 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Located in the city center, close to the train station

  • Swimming pool, sauna, Jacuzzi and gym.

  • 10 minutes' walk to Spodek arena

  • 300 rooms (Standard, Superior and Executive)

  • Outdoor car park for guests (paying)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Katowice Centrum

Al. Rozdzienskiego 16
40 202 KATOWICE
Poland

  • PKM:  12-30-40-76-149 KATOWICE HOTEL

  • By plane

    AIRPORT OSTRAVA At 117km / 72.7 miles

  • By plane

    KATOWICE PYRZOWICE At 32km / 19.89 miles

  • By plane

    KRAKOW BALICE At 70km / 43.5 miles

  • By train

    KATOWICE At 1.5km / 0.93 miles

GPS:50.260833, 19.033611

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVO SQUARE LOUNGE BAR

Our splendid selection of modern dishes will satisfy even the most demanding connoisseurs. A welcoming interior, a friendly atmosphere and professional service make our restaurant a unique place. Children's menu available.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews for
Novotel Katowice Centrum

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  859 reviews

TripAdvisor Rating  4.0/5  1,299 reviews

Certificate of excellence 2022

Saturday night on Katowice

Customer review rating 4.0/5

Tony M. Business - Confirmed reviews ALL

One pleasure visit inside the city for discover corner not see before . Nice

Overall very great experience

Customer review rating 4.5/5

Ben Business - Confirmed reviews ALL

Rooms quiet and clean. Staff very friendly and helpful. location very well accessible from the airport by bus. The only thing that bothered me was the highly isolating blankets. I was sweating with them and freezing without them. They need to be more breathable. Breakfast can also expand e.g., fried egg, and chicken. Other than that everything was perfection.

Good stay

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

It was good, breakfast was good

Nice rooms, well located, gentle staff.

Customer review rating 5.0/5

Aneta Friends - Confirmed reviews ALL

We lived in the apartment, what gave us a huge comfort.

Dear Mrs. Aneta, Thank you for taking the time and trouble to complete a survey following your recent stay at Novotel Katowice Centrum! We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Thank you again for sharing your experience, and we look forward to warmly welcoming you again in Katowice! Sincerely, Iga Wilczek Guest Experience Manager

Perfect

Customer review rating 5.0/5

Francisco F. Business - Confirmed reviews ALL

Excelent environment. Excelent people. Just loved it

Dear Mr. Francisco, Thank you for taking the time and trouble to complete a survey following your recent stay at Novotel Katowice. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Thank you again for sharing your experience, and we look forward to warmly welcoming you again in Katowice! Sincerely, Iga Wilczek Guest Experience Manager

Well located and good stay

Customer review rating 4.5/5

Fidelis Business - Confirmed reviews ALL

Very friendly staff. Nice bar/restaurant - relaxing

normal experience

Customer review rating 4.0/5

Luca B. Business - Confirmed reviews ALL

working

Signor Luca, Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza è stata piacevole e ci auguriamo di rivederla presto. Cordiali saluti, Iga Wilczek Guest Experience Manager

Everything as should be, friendly and helpfull staff

Customer review rating 4.5/5

Ben Business - Confirmed reviews ALL

Everything as should be, friendly and helpfull staff

Dear Sir, We very much appreciate your fantastic comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback, especially regarding our employees! If your plans will bring you back to Katowice, do not hesitate to visit our hotel again! Warm regards, Novotel Katowice Centrum Team

Was this a Novotel ?

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

There was no blanket on top of the matrass, hard to sleep on.... Rooms were not cleaned after the first night.

Feel like home in the center of Katowice

Customer review rating 4.5/5

Natalya Families - Confirmed reviews ALL

I like the network of Accor Hotels. Novotel in Katowice is freshly renovated with good breakfast and recreation/sport facilities.

Wll located, and excellent service

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Perfect

Szanowny Panie Miłoszu, Bardzo dziękujemy za najwyższą ocenę naszego hotelu i jednocześnie zapraszamy do ponownego skorzystania z naszych usług. Aktualna oferta, zawsze dostępna jest na stronie www.all.accor.com Pozdrawiam serdecznie, Iga Wilczek Kierownik ds. relacji z Gośćmi

I like the hotel, I usually stay here, this time I had negatives though

Customer review rating 4.0/5

Peter Business - Confirmed reviews ALL

Hotel is nice, clean, friendly. Nice, welcoming staff. Booking was really hard on the phone - finally managed. Would be nice to have the room cleaned every day... without a noticing the staff... Restaurant was literally bad this time for dinner. Poor service - I had to send the food back which was the 2nd time in my entire life... Separately asking for pepper, separatly asking for steak knife I asked for baked potatoes- got french fries... My last visit was supergood - delcious food but this time was the other way.

I confirm all of the above

Customer review rating 5.0/5

Luiza Families - Confirmed reviews ALL

good location, very good breakfast ,. freshly squeezed juices and bee honey straight from the apiary are my favorite. very clean rooms and professional cleaning service. part of the SPA is also impressive.

Dear Madam, We very much appreciate your great comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback! Should your plan bring you back to Katowice, we will be here, for you. Best regards, Novotel Katowice Centrum Team

Standard stay on standard request

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

I had, like several times a year, to stay in Kattowitz for business. The order of room was shortly before the stay. Booking via company guided system worked easily. Arrived late at the Hotel without a problem. Pre-check not done, and not possible to do on the day of arrival, maybe could be improved. Room that was proposed by Hotel was on 11 floor and had a better interior as the standard one, thanks. Breakfast and Dinner worked as standard, Bar was open to using. Room wasn´t cleaned during the stay of 2 days, maybe take better information on that topic.

Very good service

Customer review rating 4.5/5

Yatish T. Families - Confirmed reviews ALL

Good location, Good service level, Good people

Dear Sir, Thank you so much for your visit and shared opinion! Hope you will consider our hotel again during your next travel to Katowice. Best regards, Novotel Katowice Centrum Team

Another wonderful stay thanks to all the Team at the Hotel.

Customer review rating 5.0/5

Gregor C. Couples - Confirmed reviews ALL

I've said it many times before however it still remains true. Every time we visit it feels like we are valued family members returning home. Every single member of the team always make us feel at home.

Drogi Panie C., Dziękujemy ślicznie za tak wspaniałe słowa! Każdy Pana powrót do naszego hotelu to dla nas ogromna radość i poczucie, że członek naszej rodziny odwiedza nasz dom. Życzmy Panu jeszcze wielu udanych powrotów do Novotelu Katowice Centrum :) Serdecznie pozdrawiamy i już czekamy na Pana w Katowicach! Załoga Hotelu

Good stay

Customer review rating 5.0/5

Jerry Business - Confirmed reviews ALL

All went well, nice service, perfect location and quite room. Local cuisine quite acceptable, regional menu available ;)

Good stay

Customer review rating 3.5/5

Mary Business - Confirmed reviews ALL

My room card was broken, but other than that it was rather pleasant, good food with vegetarian options.

A hotel where the quality of service is perfect

TripAdvisor rating 5.0/5

bartlomiejtracewski TripAdvisor review

The quality of customer service in this hotel is higher than in some high-end hotels. Undoubtedly, the best hotel in Katowice where you can see that every employee makes sure that you feel good in it.

Drogi Panie Macieju, Sprawił nam Pan ogromną radość taką motywującą opinią! Takie słowa jeszcze bardziej nas dopingują każdego dnia. To niesamowicie miłe, że nasi Goście doceniają nasze starania i wysiłki, aby każdy Państwa pobyt pozostawił po sobie tak miłe odczucia. Dziękujemy pięknie i będziemy bardzo szczęśliwi, jeśli odwiedzi nas Pan ponownie. Zapraszamy serdecznie i pozdrawiamy Ilona Porwoł Dyrektor Hotelu wraz z zespołem NKATC

4 star hotel using Covid for lack of service

TripAdvisor rating 4.0/5

FridurE TripAdvisor review

No room cleaning do to Covid. Bins not emptied and no new towels. Stayed for 3 nights with 2 kids, asked twice for new towels, never got them. Complained at check out and was told manager was in a meeting.

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