Mercure Lisboa Hotel 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.2/5 1.041 görüş

Mercure Lisboa Hotel - Image 1
Mercure Lisboa Hotel - Image 2
Mercure Lisboa Hotel - Image 3
Mercure Lisboa Hotel - Image 4
AV JOSE MALHOA 23, 1099-051 LISBON, Portekiz

Açıklama

Otel ekstraları

  • AllSafe and Clean & Safe certified. Free remote medical advice

  • Surrounded by restaurants and public transport

  • Panoramic swimming pool open 365 days.

  • Near the Zoo, Gulbenkian and El Corte Inglês

  • 5 meeting rooms

Konaklama olanaklarımız

Otelin konumu

Mercure Lisboa Hotel

AV JOSE MALHOA 23
1099-051 LISBON
Portekiz

GPS:38.737657, -9.165859

Telefon
+351 21 720 8000

Ulusal sabit
hat aramaları

Faks +351 21 720 8089

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

MERCURE LISBOA - RESTAURANT

Enjoy a relaxed and welcoming atmosphere with a menu inspired by traditional Portuguese cuisine and local products. Open from 18:30 to 22:30, with a snacks menu available from 12:00 to 22:30.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.2/5  1.041 görüş

TripAdvisor Derecesi  4.0/5  1.768 görüş

Decent hotel at a decent price

Tripadvisor puanı 4.0/5

willdejager TripAdvisor onaylı yorum

Decent four star hotel. The front desk staff is not always overtly friendly, but professional. The staff at the bar is friendly. Because of my Accor All status, I was upgraded to a privileged room (511) with a free minibar included, which was a nice gesture. The room was big enough with a comfortable bed and a fridge plus safe provided. And the shower was good. You can skip the daily clean and get some extra loyalty point added to your account when you do this. There is some outside noise, because the hotel is close to a flightpath in and out of Lisbon Airport, but nothing significant. The room insulation is good. A five minute walk to the Sete Rios station and the blue metro line taking you downtown in ten to fifteen minutes. Alternatively you van walk in forty-five to fifty minutes to the main sights in Lisbon, but be aware. To the centre is mainly down hill, back to the hotel is mainly up hill. For the €60 to €70 a night, yes it was low season, paid for this hotel, this stay was a good price-quality ratio. For this price (or even a little higher), I would book this hotel again.

OK Hotel close to the subway stop. Clean. Good breakfast included

Tripadvisor puanı 3.0/5

752snailm TripAdvisor onaylı yorum

We arrived early and our room wasn’t ready for check-in, no bar or restaurant open until supper time. Hotel was clean. After checking in there was a bad smell in the hallway, but luckily nothing in our room. The air conditioning does not work so the room was very muggy, had to leave window open and listen to traffic noise. Room was clean with a mini fridge that was stocked daily of small items like orange juice, water, and chocolate bars. Wi-Fi worked trouble free for us. TV uses local cable with no choice for streaming services. Short walk to the subway or to restaurants and bars. Short subway ride away from more dense shopping and eating areas. No fitness center or laundry services. Offers a very good breakfast selection

Dear Guest, Thank you for sharing your experience with us and for choosing Hotel Mercure Lisboa for your stay. Your feedback is very important to us as it helps us improve our services continuously. We sincerely apologize for the inconveniences you mentioned, including the delay at check-in, the smell in the hallway, and the air conditioning issue. Please be assured that we will review these matters internally to prevent them from happening again. Regarding your comment about the lack of laundry service, we would like to inform you that we do offer laundry service from Monday to Friday for your convenience. Should you need this service during a future stay, you can request it directly at the reception. We remain at your disposal for any further assistance and hope to have the opportunity to welcome you again, providing an even more pleasant experience. Kind regards, Paulo Castro Hotel Mercure Lisboa

Will stay someplace else next time

Tripadvisor puanı 4.0/5

Sarah B TripAdvisor onaylı yorum

The location and price were very good. The staff was kind and all of the common areas were very nice. The main reason I will stay elsewhere is because the air conditioning in our room never cooled off. It was not so hot in mid-September, but a room without working AC in the summertime would feel unbearable. The rooms are functional and no frills. The hotel is old and it shows. Everything was clean, but the bathroom had stains that made it appear dirty. The bedroom had flourescent lighting and white linoleum flooring that made it feel like a college dorm room. Despite what other reviewers said, I thought the breakfast was great! There was a nice variety of items and they were replenished often. The staff at breakfast was friendly and helpful. It was great for an affordable trip to Lisbon with close access to the airport, but the hotel had zero charm.

Avis müşterileri puanı 2.0/5

Kadir K. U. Aileler - ALL için doğrulanmış yorumlar

Previously I stayed this hotel many times. Now, it needs renovation, especially HVAC system.

Dear Mr. U., First and foremost, we would like to thank you for your continued preference for Mercure Lisboa and for taking the time to share your valuable feedback. We sincerely regret that your recent stay did not meet your expectations, particularly regarding the performance of the HVAC system and the overall condition of the facilities. Please be assured that your comments have been duly noted and forwarded to our technical and management teams for thorough review and appropriate action. We are aware of the need for improvements in certain areas of the hotel, and renovation plans are already underway to enhance the comfort and quality of our guests’ experience. We truly hope to have the opportunity to welcome you back in the near future and to provide you with a more pleasant and comfortable stay. Should you wish, we would be pleased to personally assist with your next reservation. Yours sincerely, Paulo Castro Mercure Lisboa

Very dangerous bathtub/shower

Tripadvisor puanı 3.0/5

Trail06836261050 TripAdvisor onaylı yorum

This hotel needs to put safety handles in the showers and install non slide mats in the bathtubs. I had a serious fall two months ago. It occurred on our second day. I have good balance, and after an afternoon walking, decided to have a quick shower. The bathtub is extremely slippery and there is a movable glass door. The bathtub ledge is also very high. I lost my balance during a shower, and as there’s nothing to grab onto, I fell out of the glass door and the top back of my head hit the bathroom floor. This occurred two months ago and I’m still dealing with discomfort as I have a skull / nerve injury. Thankfully it doesn’t appear that I suffered a concussion and was able to complete my vacation with ice applications and continuous pain / anti-inflammatory meds. I hope the hotel corrects these very dangerous bathtubs and I encourage visitors to at least use a towel to prevent a serious accident.

Dear Guest, Thank you for taking the time to share your experience with us. We are truly sorry to hear about the fall you suffered during your stay and the ongoing discomfort you’ve been experiencing. Please accept our sincerest apologies for the distress and pain this incident has caused. Your detailed feedback is extremely important to us. The safety and well-being of our guests are our top priorities, and we take your comments very seriously. We are currently reviewing the safety features in our bathrooms, including the installation of grab handles and non-slip mats, to prevent such accidents from happening in the future. We deeply regret that your stay was impacted in this way, and we appreciate your thoughtful suggestions, which will be shared with our management and maintenance teams for immediate evaluation and action. We hope you are continuing to recover well, and we would be grateful for the opportunity to welcome you back in the future under safer and more comfortable conditions. Warm regards, Paulo castro

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 415 görüş 8.6/10 Konum
  • 614 görüş 6.2/10 Oda
  • 639 görüş 8.7/10 Hizmet
  • 18 görüş 6.5/10 Wifi
  • 307 görüş 7.4/10 Kahvaltı
  • 238 görüş 6.4/10 Hijyen
  • 193 görüş 6.9/10 Havuz
  • 164 görüş 4.4/10 Otel Ambiyansı

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Lizbon şehrindeki tüm otellerimiz
İç rejim düzenlemesi
Portekizce talep defteri

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.