Novotel Lisboa 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.0/5 2.574 görüş

Novotel Lisboa - Image 1
Novotel Lisboa - Image 2
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Açıklama

Otel ekstraları

  • Hotel certified by Clean & Safe seal. Medical support offered.

  • Close to Lisbon Zoo and Calouste Gulbenkian Foundation

  • Close to many restaurants, cafes and transport

  • Seasonal swimming pool, fitness club and play areas for children.

  • 6 meeting rooms equipped for a capacity of 280 people

Konaklama olanaklarımız

Otelin konumu

Novotel Lisboa

Avenida José Malhoa 1 1A
1099-051 LISBOA
Portugal

GPS:38.736981, -9.163274

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

A BICICLETA

The Bicicleta restaurant features a very cool modern design, decorated with bicycles and plants. It serves regional and international specialties until 22h.

Rezervasyon yaptir

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.0/5  2.574 görüş

TripAdvisor Derecesi  4.0/5  3.670 görüş

horrible noise

Tripadvisor puanı 1.0/5

Elena D TripAdvisor onaylı yorum

We chose Novotel lisboa for our family vacation and we were greatly disappointed. Upon arrival we were informed by one of the lovely staff (only one person manning the reception desk) that there were renovations going on in the hotel and that there would be work from 10:00 to 18:00, We were not informed about this when making the reservation online, knowing beforehand we would have chosen other lodging. The next day we were woken up by unbearable hammering at 8 in the morning, disrupting our much needed rest. We notified the receptionist and were told that it was an external company working and that they did not know they would start so early, we were told they would inform the company to avoid reoccurrence. The next day the hammering and drilling started at 8:15 in the morning, our complaints had been ignored. That was not the only incident. The first room we were assigned had a broken sofa bed and we had to transfer rooms after having set up already. The new room had an insufferable sofa bed and our children were quite uncomfortable. Finally, if you are a light sleeper this is not the hotel or area for you. Despite the double windows, airplanes passing are heard constantly and this is especially noticeable at night as the Lisbon airport is a busy one. The staff were friendly and it seems they have to suffer the consequences of poor management.

A MISERABLE EXPERIENCE

Tripadvisor puanı 1.0/5

rambler2331 Couples - TripAdvisor onaylı yorum

This IS the worst hotel experience of my life. I chose the NOVOTEL because of their impeccable reputation for quality. They are doing construction on the hotel and there is banging and a jackhammer going all day long. They even cut the electricity off during the day to make it even more inconvenient. I WAS NOT INFORMED OF THIS IN ADVANCE OF THIS MASSIVE INCONVENIENCE. DO NOT STAY HERE OR IF YOU ARE TEMPTED, ENSURE THAT THERE IS NO CONSTRUCTION. THIS IS NOT ONLY A DISAPPOINTMENT, BUT A TERRIBLE HUMILIATION FOR THE ENTIRE ACCOR GROUP.

Lack of Guest care

Tripadvisor puanı 1.0/5

Roda A TripAdvisor onaylı yorum

Bad experience first time in Lisbon. We arrived by 12 ish, waited until 4 pm to have our room ready, on top of that there were unbelievable noise some kind of construction above the room going on, we approached the manager this is not fair to us do something, she said nothing she can do take it or leave it attitude, it was disappointing pretty much we just landed, will never be there again.

A nightmare

Tripadvisor puanı 1.0/5

Cristiana C Solo travel - TripAdvisor onaylı yorum

A nightmare!!! They rented us a room next to where they where doing works and not only I could not work, but I couldn't even hear my friend when she was talking, not even shouting. You should not have rented the room in this condition, shame on you

Konum uzak. Konaklama kötü.

Avis müşterileri puanı 1.5/5

Güner Aileler - ALL için doğrulanmış yorumlar

Otelin renovasyonda olması nedeniyle gün içinde yoğun inşaat gürültüsü bulunmaktadır. Bunun müşterilere bildirilmesi gerekirdi.

Dear GUNER O., Thank you for taking the time to tell us about your experience at the Novotel Lisboa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tatiana Ramos Front Office Assistant Manager

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 1.277 görüş 7.7/10 Konum
  • 2.326 görüş 5.1/10 Oda
  • 1.711 görüş 7.7/10 Hizmet
  • 157 görüş 3.9/10 Wifi
  • 1.464 görüş 4.4/10 Konfor
  • 1.450 görüş 8.7/10 Kahvaltı
  • 855 görüş 4.3/10 Hijyen
  • 568 görüş 4.4/10 Otel Ambiyansı

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