Novotel Lisboa 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.1/5 2.194 görüş

Novotel Lisboa - Image 1
Novotel Lisboa - Image 2
Novotel Lisboa - Image 3
Novotel Lisboa - Image 4
Avenida José Malhoa 1 1A, 1099-051 LISBOA, Portekiz

Açıklama

Otel ekstraları

  • Hotel certified by Clean & Safe seal. Medical support offered.

  • Close to Lisbon Zoo and Calouste Gulbenkian Foundation

  • Close to many restaurants, cafes and transport

  • Seasonal swimming pool, fitness club and play areas for children.

  • 6 meeting rooms equipped for a capacity of 280 people

Konaklama olanaklarımız

Otelin konumu

Novotel Lisboa

Avenida José Malhoa 1 1A
1099-051 LISBOA
Portekiz

GPS:38.736981, -9.163274

Telefon
+351 21 724 4800

Ulusal sabit
hat aramaları

Faks +351 21 724 4801

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

A BICICLETA

The Bicicleta restaurant features a very cool modern design, decorated with bicycles and plants. It serves regional and international specialties until 22h.

Rezervasyon yaptir

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.1/5  2.194 görüş

TripAdvisor Derecesi  3.9/5  3.733 görüş

A Heartbreaking Experience While Traveling with Family

Tripadvisor puanı 1.0/5

Yuwei L TripAdvisor onaylı yorum

I never imagined I would feel this helpless in a Novotel. I arrived at Novotel Lisbon in the evening, in the rain, traveling with my mother and aunt. We were tired after a long journey, and as family travelers, we chose Novotel because it is known as a family-friendly brand. At check-in, a simple issue — traveling with family — suddenly turned into a dramatic price increase, even higher than the hotel’s own official online price for the same room and dates. When I calmly questioned this, I was told that I could simply “leave” if I was not satisfied. Standing there at night with elderly family members, being told to leave a hotel in a foreign city, was honestly heartbreaking. It did not feel like hospitality — it felt like being pushed away when we were most vulnerable. The night became even more difficult when we later discovered that one of the rooms assigned to my family had a broken bathroom sink, making it impossible to properly wash or prepare for bed. This was only addressed after we insisted that the room was not usable, and we were moved late at night. I have stayed at many hotels under the same group across Europe, and I have never experienced such rigidity, indifference, and lack of empathy. This experience was not just inconvenient — it was emotionally exhausting. Traveling with family should feel safe and humane. Unfortunately, this stay did not make us feel welcome at all.

Avis müşterileri puanı 3.5/5

Baris E. Aileler - ALL için doğrulanmış yorumlar

Daha önce de konaklama yaptığımız Novotel Lisboa'da bu sefer yaptığımız konaklama deneyimi bizi biraz hayal kırıklığına uğrattı. Rezervasyon yaparken otelin renovasyona girdiği ile ilgili tarafımıza bilgi verilmedi. Oteldeyken resepsiyon, yemekhane vs. kısımları değişmişti. İşçiler sürekli otele girip çıkıyordu. Bu bilgiyi daha önceden alsak belki başka bir otel seçebilirdik.

Dear BARIS E., Thank you for taking the time to tell us about your experience at the Novotel Lisboa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We apologize for any inconvenience caused by the ongoing renovations. We strive to keep our guests informed, and your comments will be reviewed to enhance communication about such matters in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ruben Rodrigues Pimpão Front Office Assistant Manager

Avis müşterileri puanı 1.0/5

Burak G. İş - ALL için doğrulanmış yorumlar

Soru sorduğumda gülerek cevap veren recepsiyon çalışanları

Dear BURAK G., Thank you for taking the time to tell us about your experience at the Novotel Lisboa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ruben Rodrigues Pimpão Front Office Assistant Manager

Good Hotel with great breakfast

Tripadvisor puanı 5.0/5

KormanaC TripAdvisor onaylı yorum

Great Hotel with nice staff, very confortable beds and fantastic breakfast. The metro is about 5 minutes away. There were some renovations when we were there.

Old property you could do better elsewhere

Tripadvisor puanı 2.0/5

Kirati L TripAdvisor onaylı yorum

The property has seen its better days. Despite evidence of recent renovation, the reception area feels strangely similar to an old hospital reception, possibly because of the linoleum tiles. The Aircon doesn't really work as an Aircon, but more like an air-recirculator. Near as I can tell the room temperature feels similar to outside air regardless of how you tweak the setting. It is fine mostly unless you visit during hotter months. You can't even open the window, so no help there. The fridge works just as well as the aircon does, which is pretty much not at all. The room decor is definitely new, but it does nothing to help with the mushy smell of an old room. Overall, you are probably better off elsewhere.

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 1.090 görüş 7.6/10 Konum
  • 2.043 görüş 6/10 Oda
  • 1.468 görüş 7.5/10 Hizmet
  • 19 görüş 7.5/10 Wifi
  • 1.251 görüş 8.7/10 Kahvaltı
  • 1.225 görüş 4.7/10 Konfor
  • 753 görüş 5.1/10 Hijyen
  • 483 görüş 5/10 Otel Donanımları

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Lizbon şehrindeki tüm otellerimiz
İç rejim düzenlemesi
Portekizce talep defteri

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.