Novotel Wellington

Novotel Wellington 4 stars

Customer review rating (ALL Rating) 4.3/5 2,453 reviews

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Hotel extras

  • Direct access to business and shopping districts

  • Moments walk to the waterfront and event venues

  • The modern Caucus restaurant and bar offers contemporary cuisine and delectable drinks

  • Rooms with views of the harbour and the city

  • Modern conveniences like Wi-Fi, electric car recharging parking, and 24-hour reception

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Wellington

133 The Terrace
6011 WELLINGTON
New Zealand

GPS:-41.28376, 174.774502

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

CAUCUS RESTAURANT

Caucus Restaurant and Bar offers contemporary New Zealand cuisine in a relaxed setting. Caucus Restaurant provides a buffet breakfast (6.30am to 10am), all day dining (10am to 10pm), a la carte dinner (6pm to 10pm) as well as 24 hour room service.

Our accommodation(s)

A modern spacious room with a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children. A modern spacious room with city or harbour view, a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,453 reviews

TripAdvisor Rating  4.0/5  2,437 reviews

Nice again!

TripAdvisor rating 4.0/5

Perry B Solo travel - TripAdvisor review

I was passing through the capital quickly and again had occasion to stay at the Novotel. Everything went smoothly. I liked my 5th Floor room with views out to the Terrace and the staff were accommodating. I also like the elevator from the restaurant down to Lambton Quay. It's an efficient way to get to the heart of the Golden Mile.

Okay stay..

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Systems were down so could not check in until after an hour of arriving, no body wash in shower and hair dryer did not work

Dear Liam, Thank you for taking the time to tell us about your experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please accept my sincere apologies for the delay on check-in and the way the team has made you feel invisible while waiting in line. Rest assured that the team has been spoken to and they have expressed genuine regret for the shortcomings in making you feel valued as it was not their intention to create a negative impression the way they have done. I am certain you will find this issue rectified on your return visit. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amit Paradkar Assistant Front Office Manager Novotel Wellington

A wonderful stay

TripAdvisor rating 5.0/5

Heather B Couples - TripAdvisor review

Our three nights at the Novotel, Wellington were superb. Very comfortable bed, efficient air conditioning, spacious, well appointed room and facilities, great view of the city, excellent breakfasts, and most of all, FANTASTIC staff who were friendly, helpful, relaxed, inclusive and efficient. They actually enjoyed their work and being with us!

Dear Heather, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amit Paradkar Assistant Front Office Manager Novotel Wellington

Central to our needs at that time

Customer review rating 5.0/5

Robyn R. Families - Confirmed reviews ALL

The whānau enjoyed their stay at the hotel, as our daughters were also there.

Dear Robyn, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amit Paradkar Assistant Front Office Manager Novotel Wellington

Customer review rating 4.5/5

Richard W. Business - Confirmed reviews ALL

I feel that there has been a great improvement in the hotel since I last stayed there.

Dear Richard, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amit Paradkar Assistant Front Office Manager Novotel Wellington

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Other web-users rate our hotel

  • 842 reviews 8.6/10 Location
  • 1,308 reviews 7.6/10 Room
  • 1,236 reviews 8.7/10 Service
  • 61 reviews 5.5/10 WiFi
  • 478 reviews 8.2/10 Cleanliness
  • 275 reviews 7.3/10 Breakfast
  • 248 reviews 5.9/10 Value
  • 236 reviews 4.6/10 Amenities

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