Novotel Genève Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,232 reviews

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Description

Hotel extras

  • Wellness area with sauna, hammam and fitness room

  • 5 meeting rooms, close to a number of prestigious institutions

  • In the center of Geneva and close to the lake

  • Bar and restaurant with modern decor and French cuisine

  • Green Key certified hotel

Our accommodation(s)

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Hotel location

Novotel Genève Centre

Rue de Zurich 19
1201 GENEVA
Switzerland

GPS:46.211635, 6.147291

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Breakfast, lunch, dinner or a simple gourmet break, the Novotel dining areas offer balanced menus and 24-hour service in all hotels. A real retreat in a warm and contemporary setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,232 reviews

TripAdvisor Rating  3.5/5  1,713 reviews

Good service by Adèle 👍🏼

TripAdvisor rating 5.0/5

Ghadh A Families - TripAdvisor review

I had great experience the checking in process was fast I was assisted by Adèle, and I’d like to thank her for her amazing service♥️♥️👍🏼👍🏼. ……. ……………………… ………………………………………………………………………………………..……………👍🏼 ………………………………………………………………………………………………

good experience for our stay

Customer review rating 4.5/5

Ling Y. Couples - Confirmed reviews ALL

Good customer service attitude, very helpful. Specially like complimentary breakfast -a lot of varieties and fresh veg and fruits. good location as well. Only suggestion-spa hours are not that helpful. Hope it can open for longer hour. I went there at 9 pm, but no helping staff. It was scary to be there by myself. I had to give up using the spa service. Kind of disappointed.

Dear Ling Y., We would like to thank you for this review about your recent experience in our hotel. The satisfaction of our guests during their stay among us is very gratifying for our team. Rest assured we have taken note of your suggestion. We hope to have the pleasure of welcoming you back on a future visit. Best wishes, Nicolas Goureau General Manager

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Great location, great staff

Great experience for the price

TripAdvisor rating 5.0/5

Matt H TripAdvisor review

The area in which this hotel is located tends to have the best hotel prices in Geneva--it's centrally located near the lake AND the train station, however, the neighbourhood is more shabby compared to more expensive areas of Geneva. That said, the hotel itself is run by helpful, friendly staff, and the rooms are modern and air-conditioned. There are blackout curtains, which is great for families, and an on-site restaurant that serves cocktails. We found the staff to be VERY responsive and would definitely stay here again.

Dear Guest, Thank you for such a great review. We are truly elated that your stay at Novotel Genève Centre was so enjoyable and that you found satisfaction in our facilities and services. It is wonderful that the central location of our hotel, in close proximity to the lake and train station, contributed positively to your experience. Our team takes great pride in providing modern, air-conditioned rooms complete with blackout curtains for guest comfort. Moreover, we're thrilled that the offerings of our on-site restaurant, including the cocktails, met your expectations. Your kind words regarding our responsive and friendly staff are particularly appreciated, as we strive to create memorable experiences for our guests. Regards, Nicolas Goureau General Manager

The rooms are within standard standards.

Customer review rating 4.5/5

Sirin S. Families - Confirmed reviews ALL

The rooms are within standard standards.

Dear Sirin, Thank you for such a positive review. It is heartening to know that your stay with us at Novotel Genève Centre met your expectations. We are delighted to hear that you found our services to be of a high standard, reflecting the quality we strive to maintain consistently. Our aim is to provide a comfortable and enjoyable experience for all our guests, and we are glad that we could achieve this during your visit. It would be our pleasure to have you return on another occasion. Very best wishes, Gregory Viandaz Operations Manager

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Other web-users rate our hotel

  • 1,093 reviews 8.8/10 Location
  • 1,294 reviews 7.3/10 Room
  • 1,384 reviews 8.6/10 Service
  • 15 reviews 8.5/10 WiFi
  • 620 reviews 8.2/10 Breakfast
  • 524 reviews 8.1/10 Cleanliness
  • 6 reviews 3.3/10 Pool

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