Mercure Hotel & Residenz Berlin Checkpoint Charlie 4 étoiles

Note Avis clients (Note ALL) 4.6/5 2 674 avis

Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 1
Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 2
Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 3
Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 4

Description

Hôtel labellisé ALLSAFE

Les plus de l'hôtel

  • Un hôtel certifié ALLSAFE

  • Suites et chambres à partir de 30-80 m² dont de nombreuses chambres avec balcon ou terrasse

  • À quelques pas de Checkpoint Charlie, de Friedrichstrasse et de Gendarmenmarkt

  • Hôtel entièrement non-fumeur (en partie avec balcon/terrasse)

  • RELAX Food, Drinks & You. Vin, charcuterie et en-cas

Cet hôtel participe à Planet 21 et agit ainsi pour une hospitalité positive

Nos hébergements

Localisation de l'hôtel

Mercure Hotel & Residenz Berlin Checkpoint Charlie

Schuetzenstrasse 11
10117 BERLIN
Allemagne

GPS:52.508738, 13.393399

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Animaux acceptés
  • Bien-être
  • Air conditionné
  • Wifi
  • Petit-déjeuner
  • Bar

RELAX - FOOD, DRINKS & YOU

DETENDEZ-VOUS : Food, Drinks & You. Tout est dans le nom : manger, boire un verre et travailler comme bon vous semble. Après tout, la détente peut apporter d'incroyables résultats. Une source d'inspiration pour vos idées, décisions et conversations.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.6/5  2 674 avis

Note TripAdvisor  4.5/5  3 890 avis

Certificat d'excellence 2023

Mauvaise expérience

Note Avis clients 2.5/5

Anonyme Professionnel - Avis confirmés ALL

Moins bonne expérience avec le groupe. Staff pas du tout accueillant et cordiale.

Dear Mr C., Thank you very much for your visit and for taking the time to tell us about your experience at Mercure Hotel & Residenz Berlin Checkpoint Charlie. At Mercure we strive to provide a very good service experience for every customer; therefore your feedback is very important to us. We regret that your experience with our hotel and our service did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

très bel hôtel parfaitement placé

Note Avis clients 5.0/5

Gabrielle G. En famille - Avis confirmés ALL

J'avais une suite deux chambres avec un balcon, très calme alors que c'est à deux pas de Check Point Charlie. Très agréable jardin intérieur ombragé, jolie décoration surtout les bouquets de fleurs admirables un peu partout . Personnel attentif et très gentil.

Dear Ms. G., Thank you for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Bien situé

Note Avis clients 4.5/5

G. En famille - Avis confirmés ALL

Hôtel bien situé aussi bien du site Check point Charlie que 2 stations métro. Nombreux restaurants aux alentours.

Dear Ms. G., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Bien situé et confortable

Note Avis clients 5.0/5

J.c. En couple - Avis confirmés ALL

Accueil vraiment agréable. Très belle chambre avec salle de bain et WC séparés. Un bel espace de détente (petit canapé et fauteuil). Excellents choix au petit déjeuner et très bon service (les tables extérieures dans le jardin sont un plus). Près du métro et du bus 200. Trajet depuis l'aéroport très facile (s45/u6). Lève-tôt plus agréable : le bon pour remplir le mini bar. Vraiment un hôtel à recommander.

Dear Mr. C., Thank you for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our breakfast. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Bien situé, chambre tres agreable

Note Avis clients 5.0/5

F. P. Voyage solo - Avis confirmés ALL

Grande chambre parfaitement isolée, salon de jardin en cour intérieure personnel compétent et diligent

Dear Mr. F., Thank you for staying with us at Mercure Hotel & Residenz Berlin Checkpoint Charlie and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the positive remarks on the room and the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 1 665 avis 9.5/10 Site
  • 2 154 avis 8.3/10 Chambre
  • 1 615 avis 8.8/10 Service
  • 44 avis 7.8/10 Internet
  • 1 420 avis 8.5/10 Confort
  • 1 117 avis 8.7/10 Petit déjeuner
  • 631 avis 7/10 Propreté

Dispensé par Trustyou

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