Mercure Hotel & Residenz Berlin Checkpoint Charlie 4 étoiles

Note Avis clients (Note ALL) 4.6/5 1 230 avis

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Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 1
Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 2
Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 3
Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 4
Schuetzenstrasse 11, 10117 BERLIN, Allemagne

Description

Les plus de l'hôtel

  • Certification de durabilité Green Key

  • Suites et chambres à partir de 30-80 m² dont de nombreuses chambres avec balcon ou terrasse

  • À quelques pas de Checkpoint Charlie, de Friedrichstrasse et de Gendarmenmarkt

  • Hôtel entièrement non-fumeur (en partie avec balcon/terrasse)

  • RELAX Food, Drinks & You. Vin, charcuterie et en-cas

Nos hébergements

Localisation de l'hôtel

Mercure Hotel & Residenz Berlin Checkpoint Charlie

Schuetzenstrasse 11
10117 BERLIN
Allemagne

GPS:52.508738, 13.393399

Téléphone
Fax +49 30 20632111

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Animaux acceptés
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Etablissement entièrement non-fumeurs
  • Service en chambre

RELAX - FOOD, DRINKS & YOU

DETENDEZ-VOUS : Food, Drinks & You. Tout est dans le nom : manger, boire un verre et travailler comme bon vous semble. Après tout, la détente peut apporter d'incroyables résultats. Une source d'inspiration pour vos idées, décisions et conversations.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.6/5  1 230 avis

Note Avis clients 4.5/5

Fabrice D. En famille - Avis confirmés ALL

Bien situé, personnel agréable, hôtel moderne et fonctionnel

Dear Fabrice D., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. It is rewarding for us to know when our hotel property and services leave you satisfied and to receive respective ratings and great remarks on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. On a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Jessica Matschke General Manager

Note Avis clients 4.5/5

Thierry K. En couple - Avis confirmés ALL

Hotel très agréable dans un quartier silencieux et surtout très bien placé pour découvrir Berlin à pied.

Dear Thierry K., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Jessica Matschke General Manager

Note Avis clients 3.0/5

Philippe B. En famille - Avis confirmés ALL

Sur facturation lors du. Check inn corrigée lors du check out sans jamais avoir reçu la facture par mail. Deux réclamations pour obtenir les peignoirs dans la suite.

Dear Philippe B., I sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. It sure looks like there were some major flaws within our check-in/check-out procedures. Sorry to also learn that our service was less than satisfactory. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Mercure Hotel & Residenz Berlin Checkpoint Charlie. Best regards, Jessica Matschke General Manager

Note Avis clients 5.0/5

Christophe T. Voyage solo - Avis confirmés ALL

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Dear Christophe T., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Jessica Matschke General Manager

Note Avis clients 5.0/5

Lise J. En famille - Avis confirmés ALL

L'hôtel est extrêmement bien situé et proche de tout. Le service était irréprochable: chambre très propre et bien entretenue, petit déjeuner varié et délicieux (le personnel a pu s'adapter aux allergies de notre fils et a proposé des plats "sur mesure", mille merci!). Nous avons été étonnés de voir que tout était bien isolé au niveau du bruit, c'était calme et reposant. Toute la famille était enchantée!

Dear Lise J., Thank you so much for your visit. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. We are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top review and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jessica Matschke General Manager

D'autres internautes évaluent notre hôtel

  • 1 094 avis 9.6/10 Site
  • 1 355 avis 8.1/10 Chambre
  • 968 avis 8.6/10 Service
  • 33 avis 5.3/10 Internet
  • 976 avis 8.3/10 Confort
  • 563 avis 8.5/10 Petit déjeuner
  • 412 avis 6.9/10 Propreté
  • 240 avis 6.4/10 Installations

Dispensé par Trustyou

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