Mercure Hotel & Residenz Berlin Checkpoint Charlie 4 étoiles

Note Avis clients (Note ALL) 4.6/5 1 630 avis

Meilleur prix
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Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 1
Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 2
Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 3
Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 4
Schuetzenstrasse 11, 10117 BERLIN, Allemagne

Description

Les plus de l'hôtel

  • Suites et chambres à partir de 30-80 m² dont de nombreuses chambres avec balcon ou terrasse

  • À quelques pas de Checkpoint Charlie, de Friedrichstrasse et de Gendarmenmarkt

  • Hôtel entièrement non-fumeur (en partie avec balcon/terrasse)

  • RELAX Food, Drinks & You. Vin, charcuterie et en-cas

Nos hébergements

Réserver cet hôtel

Localisation de l'hôtel

Mercure Hotel & Residenz Berlin Checkpoint Charlie

Schuetzenstrasse 11
10117 BERLIN
Allemagne

GPS:52.508738, 13.393399

Téléphone
Fax +49 30 20632111

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Animaux acceptés
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Etablissement entièrement non-fumeurs
  • Service en chambre

RELAX - FOOD, DRINKS & YOU

DETENDEZ-VOUS : Food, Drinks & You. Tout est dans le nom : manger, boire un verre et travailler comme bon vous semble. Après tout, la détente peut apporter d'incroyables résultats. Une source d'inspiration pour vos idées, décisions et conversations.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.6/5  1 630 avis

Note TripAdvisor  4.5/5  3 920 avis

Certificat d'excellence 2024

Personnel très accueillant, hôtel très bien situé.

Note Avis clients 4.5/5

Jeanne Professionnel - Avis confirmés ALL

Dear Jeanne, Thank you very much for your visit and for taking the time to review your with us. I am very pleased that you rated us highly in almost all categories and are delighted that you really enjoyed your stay with us and your room in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jessica Matschke General Manager

Bien situé, calme.

Note Avis clients 4.5/5

Anonyme En couple - Avis confirmés ALL

Dear Sylvie Lucienne M., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Jessica Matschke General Manager

Séjour Berlin

Note Avis clients 5.0/5

Anonyme En famille - Avis confirmés ALL

Dear Christele R., Thank you for staying with us. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the highest marks in every category and the great remarks on the breakfast! We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jessica Matschke General Manager

Pas mal mais

Note Avis clients 3.0/5

François En famille - Avis confirmés ALL

Dear François, I sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. It sure looks like there were some major flaws within our check-out procedure. Sorry to also learn that our service was less than satisfactory. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Mercure Hotel & Residenz Berlin Checkpoint Charlie. Best regards, Jessica Matschke General Manager

Bonne adresse

Note Avis clients 4.0/5

Véronique En couple - Avis confirmés ALL

Dear Véronique, Thank you for your visit, positive review, the great remarks on the breakfast, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jessica Matschke General Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 1 332 avis 9.6/10 Site
  • 1 654 avis 8.4/10 Chambre
  • 1 219 avis 8.6/10 Service
  • 45 avis 4/10 Internet
  • 1 186 avis 8.6/10 Confort
  • 758 avis 8.4/10 Petit déjeuner
  • 478 avis 6.8/10 Propreté
  • 134 avis 8.7/10 Bar et Boissons

Dispensé par Trustyou

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