Novotel Beijing Peace

Customer review rating (ALL Rating) 4.1/5 1,020 reviews

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Description

Hotel extras

  • Central location at Wangfujing business area, Walking distance to Tiananmen, forbidden City

  • Easy access to public bus station and subway lines, 3-minute walk to Jinyu Hutong underground.

  • Web corner and free WIFI throughout the hotel

Our accommodation(s)

Hotel location

Novotel Beijing Peace

3 Jinyu Hutong, Wangfujing
100006 BEIJING
China

GPS:39.91591, 116.415403

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,020 reviews

TripAdvisor Rating  4.1/5  4,078 reviews

Customer review rating 5.0/5

Jin L. Business - Confirmed reviews ALL

前台服务团队,特别是郭伟服务态度特别好,专业细致,值得信任

Thank you all for your excellent service.

TripAdvisor rating 5.0/5

Junan Y TripAdvisor review

I have lost count of how many times I’ve visited Beijing, but the service at this hotel truly stands out as the best among all the hotels I have stayed in. From the very first day of our stay, Ms. Hebe Huo, the front desk manager, has been incredibly attentive and thoughtful in assisting us. As an Accor Gold member, I can say that this has been the most satisfying experience I have ever had at any Accor hotel. Ms. Huo not only listened patiently to our needs but also went out of her way to arrange every convenience for us, including a complimentary upgrade in line with our membership benefits, which greatly enhanced our comfort. Her professionalism, dedication, and warm hospitality left a deep impression on us and made this hotel my top choice for future trips to Beijing. Once again, my sincere thanks to Ms. Huo and the entire front desk team for delivering such a high standard of remarkable service.

Dear valued guest, Thank you very much for your affirmation and appreciation of our staff, which aligns perfectly with the service philosophy that our hotel has always upheld. We are committed to providing excellent service and care to every guest, ensuring that your stay is enjoyable and comfortable. Your satisfaction and recognition are our greatest encouragement and affirmation, and also the driving force for our continuous improvement. Located in the heart of Beijing, Novotel Beijing Peace offers convenient access to commercial shopping centers such as Wangfujing and major tourist attractions including the Forbidden City and Tiananmen, making our location highly advantageous and easily accessible. Once again, thank you for your valuable feedback and for choosing our hotel. We look forward to serving you again in the near future. Warm regards from the Guest Experience & Brand Manager at Novotel Beijing Peace

Thanks Ms. Huo and all the staff.

TripAdvisor rating 5.0/5

Explore61846146237 Friends getaway - TripAdvisor review

I have lost count of how many times I’ve visited Beijing, but I can confidently say that this hotel has provided the best service and hospitality among all the hotels I have stayed at. From the very first day of our stay, Ms. Hebe Huo at the front desk has been taking care of us. As an Accor Gold member, I can say that this has been the best experience I’ve ever had among all the Accor hotels I’ve visited. Ms. Huo has consistently offered us excellent service, doing her best to make our stay convenient and even arranging a complimentary upgrade according to my Accor benefits. This hotel will be my first choice whenever I come to Beijing in the future. I would also like to extend my thanks again to Ms. Huo and every member of the front desk team for their outstanding and impressive service.

Dear valued guest, Thank you very much for your affirmation and appreciation of our staff, which aligns perfectly with the service philosophy that our hotel has always upheld. We are committed to providing excellent service and care to every guest, ensuring that your stay is enjoyable and comfortable. Your satisfaction and recognition are our greatest encouragement and affirmation, and also the driving force for our continuous improvement. Located in the heart of Beijing, Novotel Beijing Peace offers convenient access to commercial shopping centers such as Wangfujing and major tourist attractions including the Forbidden City and Tiananmen, making our location highly advantageous and easily accessible. Once again, thank you for your valuable feedback and for choosing our hotel. We look forward to serving you again in the near future. Warm regards from the Guest Experience & Brand Manager at Novotel Beijing Peace

Big and well decorated hotel

TripAdvisor rating 4.0/5

LDuangkamol Friends getaway - TripAdvisor review

- The hotel is pretty new and big - It is located within a walking distance from several malls and restaurant - The staff can speak English - The room is big and clean - The lobby area is extra large and a cafe for a cup of coffee and dessert - It is pretty quite here even in December

Dear Valued Guest, Thank you very much for taking the time to write us such a detailed review! Your high praise and sincere feedback are not only great recognition for Novotel, but also provide valuable reference information for future guests. We are honored to have been a part of your wonderful journey. On behalf of all the staff at the hotel, I would like to express our most sincere gratitude to you. We look forward to welcoming you back in the future to continue providing you with an exceptional accommodation experience. Warm regards, Guest Experience & Brand Manager Novotel Beijing Peace

Customer review rating 3.5/5

G. G. Families - Confirmed reviews ALL

The room is too old and not clean, the AC is very hot, I am a diamond member and was not even given a special room for all accor members, the breakfast and lounge food is just ordinary, nothing special, the only good thing is the strategic location

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are truly sorry for any inconvenience you experienced during your stay. We understand that the room condition and the air conditioning did not meet your expectations, and we are deeply regretful that we were unable to provide you with a special room despite your esteemed status as a Diamond member. We would like to explain that we are currently in the peak of the Chinese summer vacation season, which has led to extremely high occupancy rates. This has unfortunately limited our ability to offer special arrangements or room upgrades. However, we are fully committed to making amends and ensuring a better experience for you in the future. If you give us another chance, we will do our utmost to upgrade your room, subject to availability. You can contact me in advance via email, and I will in person make the necessary arrangements for your stay. We have already dispatched our engineering team to inspect and repair the air conditioning in your room. We will ensure that it operates at a comfortable temperature. We truly appreciate your understanding and patience. Your satisfaction is our top priority, and we are dedicated to continuous improvement. We hope to have the opportunity to welcome you back and provide a much better experience. Thank you once again for your valuable feedback. We look forward to your return. Best regards, Guest Experience Manager Novotel Beijing Peace

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Other web-users rate our hotel

  • 1,905 reviews 9.8/10 Location
  • 1,653 reviews 5.5/10 Room
  • 1,639 reviews 8.4/10 Service
  • 21 reviews 5.9/10 WiFi
  • 977 reviews 3.5/10 Vibe
  • 671 reviews 5.2/10 Comfort
  • 664 reviews 6.2/10 Cleanliness
  • 636 reviews 8.2/10 Breakfast

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