Novotel Beijing Peace 4 stars

Customer review rating (ALL Rating) 4.1/5 931 reviews

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Description

Hotel extras

  • Central location at Wangfujing business area, Walking distance to Tiananmen, forbidden City

  • Easy access to public bus station and subway lines, 3-minute walk to Jinyu Hutong underground.

  • Web corner and free WIFI throughout the hotel

  • Public daily shuttle bus to Beijing International Airport

Our accommodation(s)

Hotel location

Novotel Beijing Peace

3 Jinyu Hutong, Wangfujing
100006 BEIJING
China

GPS:39.91591, 116.415403

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  931 reviews

TripAdvisor Rating  4.0/5  3,930 reviews

Good stay

Customer review rating 4.0/5

Phuong-van P. Families - Confirmed reviews ALL

I am glad with our recent stay in Novotel Beijing Peace. This is my second time here. I don't rate 10 points because the reception staff is a bit unfriendly, don't know why they rarely smile 😊😊

Dear P. T., Thank you for sharing your recent experience at Novotel Beijing Peace. We appreciate your loyalty as a returning guest and are delighted to hear that you enjoyed your stay, despite the one aspect that fell short of your expectations. We take your feedback very seriously, and we are genuinely sorry to learn that our reception staff did not meet your expectations in terms of friendliness and smiling service. At Novotel Beijing Peace, we believe that warm, friendly, and welcoming service is the cornerstone of our guest experience, and we regret that this did not reflect in your interaction with our reception team. Please rest assured that we have taken immediate steps to address this issue. We will be reinforcing our training programs for all front-of-house staff, emphasizing the importance of displaying genuine warmth, friendliness, and a smile at all times. Our goal is to ensure that every guest feels valued and welcome from the moment they arrive. We sincerely thank you for bringing this to our attention, as it helps us continually improve our service standards. We hope that you will consider giving us another opportunity to welcome you back to Novotel Beijing Peace, where we strive to exceed your expectations and provide an unforgettable stay. Thank you again for your feedback, and we look forward to welcoming you back soon. Warmest regards, Ms. Blair Xu Guest Experience & Brand Manager Novotel Beijing Peace

Well located and a professional team.

Customer review rating 4.5/5

M. R. Business - Confirmed reviews ALL

Thanks to Eric and Anne who work at the front desk.

Dear R. M., It is always a pleasure to recieve your positive feedback, especially your highly approval of Ms Anna‘s and Mr Eric’s service. Novotel Beijing Peace is ideally located in the city centre at Wangfujing,within walking distance of the Forbidden City ,Tiananmen Square and shopping malls,etc. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Blair Xu Guest Experience & Brand Manager Novotel Beijing Peace

Customer review rating 4.5/5

R. Solo - Confirmed reviews ALL

Excellent place.

Dear JURRIENS R., We very much appreciate your comments regarding your stay at the Novotel Beijing Peace. The Novotel Beijing Peace prides itself on its prime location, nestled in the heart of the city center at Wangfujing. Our hotel offers unparalleled convenience, being merely a stone's throw away from iconic landmarks such as the Forbidden City, Tiananmen Square, and an array of shopping malls, ensuring that guests can easily explore and experience the best of Beijing. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Blair Xu Guest Experience & Brand Manager Novotel Beijing Peace

Well located

Customer review rating 3.5/5

Matt Couples - Confirmed reviews ALL

Staff is friendly, rooms are a bit (too) dated. Bathroom was really smelly (which had nothing to do with the cleaners, but was simply too dated / water).

Dear BERTL M., Thank you for choosing our hotel and for taking the time to share your experience with us. We sincerely apologize for the outdated room facilities, the unpleasant odor in the bathroom, and the dissatisfaction with the breakfast options. We have taken note of these issues and are already working on renovating our facilities and improving the breakfast selection, while also focusing on addressing the drainage issues. We are committed to continuously enhancing our service quality and strive to ensure that every guest has a comfortable and satisfying stay. We look forward to the opportunity to welcome you back in the future and provide you with an improved and more enjoyable experience. Sincerely, Ms. Blair Xu Guest Experience & Brand Manager Novotel Beijing Peace

Great location, Friendly staff

Customer review rating 5.0/5

H. Families - Confirmed reviews ALL

It’s nice stay at Beijing Novotel. Local food at the executive lounge is great. Fast checkin and checkout. Friendly staff.

Dear JIA H., We very much appreciate your comments regarding your stay at the Novotel Beijing Peace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Blair Xu Guest Experience & Brand Manager Novotel Beijing Peace

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Other web-users rate our hotel

  • 1,822 reviews 9.7/10 Location
  • 1,539 reviews 5.2/10 Room
  • 1,577 reviews 7.7/10 Service
  • 27 reviews 5/10 WiFi
  • 957 reviews 3.5/10 Vibe
  • 681 reviews 8.1/10 Breakfast
  • 633 reviews 4.7/10 Comfort
  • 612 reviews 3.7/10 Amenities

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