I am extremely glad to stayed in your Novotel Beijing Peace... I had a wonderful and excellent experience at the Novotel... Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues...!

The service here has just been fantastic. The room was very clean and very comfortable. The staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Beijing/china.

First of all I would like to thank all of the staff at the hotel. From the gentlemen welcoming you at the entrance, the girls working at reception, the restaurant staff, the cleaners and the management. Everyone made me feel very welcome and they were all very helpful with anything that was required. I do feel the hotel is showing its age and in need so some TLC. The first room had a terrible sewer smell so I had to move and the second one although better still had the smell but I just covered the drains when not using the shower so it wasn't too bad. The rooms were very hot and the warm weather did make it slightly uncomfortable to sleep without any AC and even with the fan blowing. The alcoholic drinks selection was very limited with no beer served at the front reception and on occasion only Yanjing available in the restaurant. Breakfast was good with good options. The location of the hotel is excellent. Wi-Fi signal was fairly weak in the rooms but always worked. Overall it was a nice stay and after 3 weeks I got to know the people well and would say please keep up the great work with the way you make guests feel welcome and thank you for the hospitality shown throughout the stay.

The stay was made comfortable by the staff - the hotel itself was old and the water wasn’t the cleanest but the friendliness of the staff and help compensated for all the limitations of the hotel, there is no laundry room which was big put off as the prices were exorbitant- Mary Goh and Blair were God sent for us as they helped us by going out of the way , all staff in fact made all effort to make us feel welcomed and wanted in the hotel

I’m a frequent travel client and for this reason I’ll do my best to make a fare review. The hotel staff gave me a dirty room with a terrible bathroom smell (apartment 2501). They said no more rooms were available and then finally gave me a terrible small room (the hotel was absolutely empty- I saw the list and there were only 14 rooms booked). According to Accor - platinum members have the right to an upgrade. It’s written in the contract. But the Novotel manager absolutely doesn’t care about Accor regulations. I strong recommend to Accor to train the Novotel staff - otherwise you’ll probably loose many frequent travel clients.