ibis Wellington 3.5 stars

Customer review rating (ALL Rating) 4.2/5 3,523 reviews

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153 Featherston Street, 6011 WELLINGTON, New Zealand

Description

Hotel extras

  • Central, CBD location is ideal for all kinds of travellers-both business and leisure

  • Self parking available (booking essential)

  • Vivant! restaurant and bar within the hotel. Perfect for casual dining with friends & family

  • Hot breakfast buffet to start your day right

Our accommodation(s)

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Hotel location

ibis Wellington

153 Featherston Street
6011 WELLINGTON
New Zealand

GPS:-41.284084, 174.776693

Telephone
Fax +64 4 496 1881

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

VIVANT!

Refresh, reflect and refuel in Vivant! restaurant. Vivant! is open for breakfast, lunch and dinner daily with an affordable menu and an inviting access from Featherston Street offering guests and the public an uncongested meeting place.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,523 reviews

TripAdvisor Rating  4.0/5  2,698 reviews

Well located with excellent service

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Stay was short but staff was very helpfull

Dear guest, thank you for your kind review. We are delighted to hear that you found our hotel well-located and enjoyed our excellent service. Your feedback on our helpful staff is greatly appreciated. Best regards, Leigh Frame General Manager

The second terrible experience in a row!

Customer review rating 1.5/5

Keith C. Couples - Confirmed reviews ALL

Despite requesting and receiving written confirmation of my parking request, there was no parking available for me on my return on Friday night. To give the excuse that you had overbooked doesn't help my case. Given that this is the second consecutive such experience, you can understand my absolute disappointment at the customer service. It doesn't help to refund the payment, nor is any excuse acceptable. The reason for the 3 and not a 1 is we enjoy the location and facilities.

Dear Mr. C., I am truly sorry to hear about your recent experience with the parking arrangement during your stay. Please accept my sincerest apologies for the inconvenience this has caused you. Your feedback is invaluable, and I assure you that we will address this matter internally to prevent any reoccurrence in the future. I am glad to hear that you appreciate our location and facilities. Should you decide to stay with us again, please contact me directly to ensure a seamless experience. Best regards, Leigh Frame General Manager

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Food for eating in room good. A few staff members particularly friendly. Bit noisy nextdoor and around my room but bed very comfortable and overall a nice night.

Dear Guest, Thank you for your positive review. We are delighted to hear that you enjoyed the in-room dining options and found our staff friendly. We apologize for the noise disturbance and appreciate your feedback. Best regards, Leigh Frame General Manager

Great stay

Customer review rating 4.5/5

James S. Business - Confirmed reviews ALL

I found the staff to be very friendly and helpful. The room definitely met my needs. Very comfortable bed. I will come and stay again if i am ever in Wellington. This didn't affect my stay but the carpet in my room was torn in places and also in the hallways.

Dear James S., Thank you for your positive feedback. We are delighted to hear that you found our staff friendly, the room comfortable, and the bed cozy. We appreciate your observation regarding the carpet and will address it promptly. We look forward to welcoming you back on your next visit to Wellington. Best regards, Leigh Frame General Manager

Agree, well located. Polite,helpful staff.

Customer review rating 5.0/5

Kerrie Couples - Confirmed reviews ALL

Well located. Hospitality staff excellent. Special mention to Alice(mornings) and Alan(evening maitre-De)

Dear Kerrie, Thank you for your positive feedback. We are pleased to hear that you found our hotel well located and our staff polite and helpful. We will make sure to pass on your compliments to Alice and Alan. Best regards, Leigh Frame General Manager

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Other web-users rate our hotel

  • 1,725 reviews 9/10 Location
  • 2,253 reviews 6.7/10 Room
  • 1,841 reviews 8.5/10 Service
  • 50 reviews 5.8/10 WiFi
  • 834 reviews 8.1/10 Cleanliness
  • 505 reviews 6.2/10 Value
  • 470 reviews 7.5/10 Breakfast
  • 10 reviews 2/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.