Pullman Paris la Défense

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Pullman Paris la Défense 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.5/5 938 comentários

Hotel ALLSAFE. Aprovado

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Descrição

Extras do hotel

  • A 5 min a pé do metrô, acesso direto ao centro de Paris. Estacionamento privado

  • Certificação ALLSAFE: recebemos você de acordo com as normas de higiene e segurança

  • O restaurante Quinte & Sens foi reconhecido como o melhor restaurante de La Défense

  • A poucos metros de um dos maiores shopping centers da Europa, aberto 7 dias por semana

  • Quartos familiares, produtos de hospitalidade, aulas de ioga para pais e filhos

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

Pullman Paris la Défense

11 Avenue de l'Arche
92400 PARIS LA DEFENSE (Courbevoie)
França

Telefone +33 1 47 17 50 00

Fax +33 1 47 17 56 78

E-mail de contato

  • La Défense - Grande Arche:  1 LA DEFENSE

  • LA DEFENSE:  RER A LA DEFENSE

  • FAUBOURG DE L'ARCHE:  Tram - T1 FAUBOURG DE L'ARCHE

  • De avião

    LE BOURGET A 20 km / 12,5 milhas

  • De avião

    PARIS ORLY A 25,9 km / 16,09 milhas

  • De avião

    PARIS ROISSY CDG A 30,9 km / 19,2 milhas

  • De helicóptero

    Le Bourget A 20 km / 12,5 milhas

  • De carro

    A14 - A13 A 0,3 km / 0,19 milhas

  • De carro

    A86 A 4 km / 2,5 milhas

  • De trem

    PARIS SAINT LAZARE - LA DEFENSE A 8 km / 4,97 milhas

GPS:48.894848, 2.23954

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

QUINTE & SENS

Culinária inspiradora no coração de La Défense. Seja qual for o clima, dispomos de 5 culinárias autênticas que o ajudarão nessa busca pelo sabor refinado e pelo despertar dos sentidos. Uma culinária vibrante, fresca, delicada e simplesmente inspiradora.

Nossas acomodações

Quartos reformados: cama Pullman, WIFI com fibra óptica em todo o hotel, cofre para laptop, TV com canais internacionais, minibar, 2 garrafas de água gratuitas, chá/café, serviço de quarto 24h, produtos de boas-vindas C.O. Bigelow e serviço de lavanderia

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes para
Pullman Paris la Défense

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.5/5  938 comentários

Classificação no TripAdvisor  4.5/5  2.911 comentários

Certificado de excelência 2022

Poor quality hotel

Classificação TripAdvisor 1.0/5

astridmoge Negócios - Avaliação certificada TripAdvisor

This place seem very classy and chic from the front desk but the superior room that they gave me for the night was very poor in confort, a bit dusty and seems to have been closed during the covid period maybe but not a full cleaning has been done properly...bad energy, i left before sleep in it and I paid 166€ for that.

nice stay in Pullman

Classificação TripAdvisor 5.0/5

Jos076 Avaliação certificada TripAdvisor

Nice stay in Pullman. Booked a deluxe room on top floor for the saturday night. Got a free upgrade to a junior suite. Nice big room with plenty of space. However some remarks: the Bose music station is not really useable; it has a very outdated big/broad iPhone plug. And the showerfloor is raised to the bathroom floor, which let the water very easy stream under the door downwards... Breakfast is good: fresh juices and coffee brougt to the table. Parking in the garage is convenient, but costs 26€/24h.

Very good hotel!! Friendly staff! The breakfast was super

Classificação TripAdvisor 5.0/5

filipsV4210XT Família - Avaliação certificada TripAdvisor

Friendly staff. Good housekeeping and wonderful rooms. The breakfast was very good . Definitely worth the price, for sure we will stay again. I even got an upgrade. It is very close to the La Defense area

One night Curfew stay

Classificação TripAdvisor 4.0/5

AkkiAstra Negócios - Avaliação certificada TripAdvisor

Overnight business stay, cause of being inside from 18:00 a nice suite. Food and drinks delivered to the room pre order breakfast also delivered next morning to the room.Two minuspoints, bathroom leftside sink had a problem, cause of a right side as well no problem, but for a 5 star these things should be perfect. Nice bose sound bar however iphone 6 or so.....For the rest all perfect.

Dear AkkiAstra, We all thank you for your kind review after staying at Pullman Paris La Défense! We are pleased to read that you enjoyed our room service and pre-order system. We also thank you for your remarks concerning the sink and Bose device, please be sure that we will take the necessary measures to solve these issues right away. It would be our pleasure to welcome you back soon for another stay with us and we wish you a very happy New Year! Sincerely, Louise Courtial Guest Experience Manager

Perfect

Classificação TripAdvisor 5.0/5

Wim67 Couples - Avaliação certificada TripAdvisor

Perfect stay at the Pullman La Défense hotel. The best breakfast in Paris. Absolutely kind personnel, clean rooms. It was our second stay this year in this hotel, and it won’t be the last. They give us an upgrade, so we could stay on the highest floor in a nice big room, which is difficult to find in Paris!

Dear Wim67, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback about our kind staff and our breakfast. We are really glad to read that you enjoyed your night with us, in the La Défense area. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

BUSINESS HOTEL IN LA DEFENSE

Classificação TripAdvisor 4.0/5

Petrus V Negócios - Avaliação certificada TripAdvisor

The Pullmann hotel isd well situated in the business area La Defense and handy if you have to travel outside Paris. Very friendly service at reception and breakfast. Nice special attendance of Mrs Mahrine Hafez, business relatioons., Unfortunately poor menu for dinner. Food however without any taste.

Dear Petrus V, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback about our great staff and our wonderful location. We are really glad to read that you enjoyed your night with us, in the La Défense area. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I am sorry that your experience did not meet your expectations concerning the menu for the dinner; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

Great service.

Classificação TripAdvisor 5.0/5

alan w Couples - Avaliação certificada TripAdvisor

Stayed at the Pullman La defense Paris between 18th to 22nd of December. I would very much like to highly recommend this hotel , it has all the amenities and service any guest would wish to receive. The staff are an absolute pleasure and are very friendly and helpful. I would especially like to commend the staff at reception and breakfast buffet , who were extremely helpful and always on hand to assist me during my stay. The hotels location and transport links nearby make it ideal for our stay in Paris. The rooms are large and modern with great bathrooms.

Dear Guest, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. Thank you for this beautiful note! It is always a pleasure to receive positive feedback cncerning our very friendly and helpful staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

Very good experience

Classificação TripAdvisor 4.0/5

Ange3107 Couples - Avaliação certificada TripAdvisor

Very good service in general. nice location not far from shops, The breakfast offers a large choice of food. I recommend. I had the possibilty to leave until 2pm. Which is very good when you have a late flight.

Dear Ange3107, Thank you for taking the time to share with us your impressions about your recent stay at Pullman Paris La Défense. We are really glad to read that you had an very good experience in our hotel and that you enjoyed our location, our breakfast and the late check-out. We will share this comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to see you again very soon at Pullman Paris La Défense ! Sincerely, Audrey Foutrel Guest Experience Manager

Very nice hotel, a bit of renovation wouldn't hurt

Classificação TripAdvisor 4.0/5

Travel24570480904 Negócios - Avaliação certificada TripAdvisor

Nicely situated in the centre of La Defense, all in all a very discent stay. Except for extremely crowded breakfasts lacking variaty, and renovation touches needed here and there. Nice staff. Great view.

Dear Travel24570480904, Thank you for taking the time to share with us your impressions about your recent stay at Pullman Paris La Défense. We are really glad that you enjoyed the location of our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, we take good notes of your comments about the breakfast and the renovation. We will share your impressions with our F&B and Technical Manager. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Amazing!

Classificação TripAdvisor 5.0/5

Sunshine06180655207 Couples - Avaliação certificada TripAdvisor

Stayed for a week in the hotel. Enjoyed a big clean room with comfortable bed, vey nice breakfast and warm atmosphere in the restaurant! Special thanks to Bathilde Lahrine (sorry, if the spelling is not correct}, who welcomed us on arrival, she was exceptionally professional and friendly, wonderful service! Thanks a lot! Would definitely recommend!

Dear Sunshine06180655207, Thank you for taking the time to share with us your impressions about your stay at Pullman Paris La Défense. We are glat that you enjoyed your week with us and your "big clean room with comfortable bed" ! We are also delighted to read that you had the time to enjoy our nice breakfast and the atmopshere of the restaurant. A big thank you for Bathilde and Mahrine who were very touched by your kinds words ! It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another "amazing" journey with us. Sincerely, Audrey Foutrel Guest Experience Manager

Good and bad

Classificação TripAdvisor 3.0/5

213arnaudd Negócios - Avaliação certificada TripAdvisor

For sure the confort of the hotel is OK, for the service, it can be very nice as very bad! In fact for the diner, I was alone and even if the restaurant was quiet empty, the employee offers me to seat at a table that was not prepared! I order at the same time a Gin tonic, starter and main course, the Gin Tonic has been served 30 '' before the starter without bread --> needs to call for. The bill was wrong and need to be reviewed --> young unexperienced employees without any supervision. For the breakfast, very nice moment, with experienced team!

Dear 213arnaudd, First of all, I wanted to thank you for chosing to stay in Pullman Paris la Défense for your recent visit in Paris. We would like to deeply apologize for the service that you had on the diner time in our restaurant the Quinte et Sens. It is unacceptable to offer you this prestation as it does not reflect the service we like to offer to our dear guests. We already shared your comment to our Food and Beverage Director so she could take immediate action to prevent any reoccurence. So thank you for sharing with us your experience, because comments like yours help us to improve our services. Concerning your experience in our breakfast, we are really glad to read that you had a "very nice moment" with our team. Thank you again for sharing with us your experience and we hope to welcome you back soon! Sincerely, Audrey Foutrel Guest Experience Manager

Great option in Le Defense

Classificação TripAdvisor 5.0/5

Amit74 Negócios - Avaliação certificada TripAdvisor

Location: Well located in Le Defense next to the metro station so well connected. Lots of eating options around within walking distance so even if you don't find something to your liking in the hotel, you can always step out. Spacious: Room size and bathroom size are bigger than main city hotels, another positive. Pleasant and Courteous staff: Staff on the reception was great and very helpful at all times. I did reach out a few times but they never seemed perturbed and always helped out with a smiling face. F&B: Used the restaurent for breakfast on all days and the food was outstanding, both in terms of the spread on offer and also the taste. The service at breakfast despite being crowded at peak hours was top notch. The bar next door was was my evening visit and they serve a good choice of drinks Overall a great experience at The Pullman Le Defense, way better than usual business hotels in business districts.

Dear Amit74, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. We are glad to read that you enjoyed the location of our hotel and our spacious rooms ! It is always a pleasure to receive positive feedback about our helpul and courteous staff.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are delighted that you had the time to enjoy our bar with the good choice of drinks. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

Pullman as it should be

Classificação TripAdvisor 4.0/5

Dreamer45394839437 Família - Avaliação certificada TripAdvisor

Last weekend we stayed at Pullman La Defense as we ran the marathon de Paris. Family and friends joined. We choose Pullman for a good night rest and amazing breakfast. Upon arrival hotel was very crowded due to casting for models. Only one room out of three was ready and needed to come back later. Upon return the extra bed wqs not yet placed in ghe right room. Staff and manager appoligized and offered us extra reward points. We enjoyed our stay very much with friendly staff, good rooms and wonderfull breakfast. Very much value for money. If we run Paris Marathon again next year, i already know where I am going to stay ... thank you Pullman and staff !

Dear Dreamer45394839437, A big thank you for taking the time to write a review about your experience with us ! We are still sorry for the problems encountered when you arrived at the hotel. However we are glad to read that you enjoyed the help of our staff who did their best to improve your experience with us. We are delighted to read that you had a good stay at Pullman Paris La Defense and you enjoyed your Marathon ! The entire team would love to welcome you again if you come to run the next Paris Marathon ! Sincerely, Audrey Foutrel Guest Experience Manager

Excellent

Classificação TripAdvisor 5.0/5

ludovichuet Negócios - Avaliação certificada TripAdvisor

The Pullman Hotel is well located with an high quality of services. I enjoyed the cleanness of my room (room and bath design ) . Top of that the room breakfast is lovely (fresh croissant and pain au chocolat)

Dear ludovichuet, Thank you very much for taking the time to write this great comment ! The entire team of the Pullman Paris la Défense is happy to read that you enjoyed your room as well as our "lovely" breakfast". Our Chef takes delight in providing you every single morning fresh and good products so you can start your day in the best way possible. We hope you will visit us again in a near future ! Sincerely, Audrey Foutrel Guest Experience Manager

Recommended

Classificação TripAdvisor 5.0/5

Voyage13827685521 Família - Avaliação certificada TripAdvisor

Nice place to stay! A luxurieus hotel that’s worth its 5 stars!! Staff is very kind and helpful.Very good location. Rather quiet area and barely 20 minutes of the center of Paris!We certainly go back at Pullman la Défense!

Dear Voyage13827685521, Thank you very much for taking the time to comment your stay with us at the Pullman Paris la Défense ! We are delighted to read that you found our staff "very kind" and "helpful". Your satisfaction is our top priority, we therefore do our best to offer you a unique and excellent service. We are looking forward to welcoming you again in a near future ! We also wish you a happy new year ! Sincerely, Audrey Foutrel Guest Experience Manager

Great stay

Classificação TripAdvisor 5.0/5

alan w Couples - Avaliação certificada TripAdvisor

My husband and i travel to Paris several times per year. The reason we always select the Pullman La Defense is primarily because the service and the staff are top rate. from the moment you enter the hotel you are immediately greeted by friendly and helpful reception staff.The rooms are spacious , clean , well maintained and modern with all the amenities. The dining staff are also attentive , friendly and nothing is too much trouble, especially May , Clarisse , Marion and Lea. All the food is excellently prepared with great choice. Finally , a special mention for Miss Mahrine Hafeez the guest relations manager , who makes everyone so welcome and assists the guests in any aspect of their stay while at the hotel. Her hospitality is superb.We love the photo station , located in the foyer of the hotel. This is available for all the guests and the photos make a memorable souvenir of your stay in Paris.Transport links to central Paris are excellent and close by the hotel via Metro line 1 and RER A.

Dear alanlw1964, Thank you so much for taking the time to write this wonderful comment ! And thank you for your loyalty ! The entire team of the Pullman Paris la Défense is always delighted to welcome you and is happy to read that you enjoy the friendliness of our staff. Please be assured that we directly transfered your feedback to My, Clarisse, Marion, Léa and Mahrine. They are very touched by your message and warmly thank you. Your satisfaction is our top priority we therefore do our best to make your stay an unforgettable experience. We hope to see you again in a near future ! We wish you a marvellous year 2019 ! Sincerely, Audrey Foutrel Guest Experience Manager

super stay

Classificação TripAdvisor 5.0/5

Curious05860938563 Couples - Avaliação certificada TripAdvisor

great Hotel, very relax nice staff 5 minut to trains and Metroclean and big rooms. koffie and tea lockers slippers and bathrobe available in the rooms ,Good restaurant good food and a big garage in this Hotel.

Dear Curious05860938563, Thank you very much for your nice comment ! The entire team of the Pullman Paris la Défense has been delighted to welcome you and make your stay a success. We are happy you enjoyed our location as well as your room and our Quinte & Sens restaurant. Your satisfaction is our biggest priority, we therefore do everything we can to provide you a unique and excellent service. We would love to welcome you again during your next visit to Paris ! Happy New Year 2019 ! Sincerely, Audrey Foutrel Guest Experience Manager

Excellent and friendly service

Classificação TripAdvisor 5.0/5

alan w Couples - Avaliação certificada TripAdvisor

The Pullman la Defense has a great location only 5 minutes walk from La defense metro station,the centre of Paris is accessible in around 15 mins. All the staff from the front desk to room cleaning are extremely helpful and friendly. The rooms are roomy and the air conditioning is excellent and controllable. The beds are very comfortable and give a great nights sleep. There is no noise audible from the rooms due to great sound proofing. The breakfast is excellent with a large and varied choice coupled with efficient and friendly service. This has to be one of the best run hotels in the Paris area ,having stayed at many in the past.

Dear Guest, This is a real pleasure to read your great feedback! We are so delighted to see that you enjoyed your stay and especially our location. We share all your feedback to our teams who are very happy to see it! We hope to welcome you again soon at the Pullman Paris La Défense! Sincerely, Magalie Murillo Guest Experience Manager

Excellent service at a very good hotel

Classificação TripAdvisor 5.0/5

RobM479 Couples - Avaliação certificada TripAdvisor

Some of the best customer service we have experienced in Accor hotels. Everyone is friendly, attentive and on message with ' feel welcome'. This is a great place to stay in the west of Paris. Thank you.

Dear Rob, We would like to thank you for your positive comment, we are absolutely delighted to read that both our hotel and our service went beyond your expectations. I will share your comment with our team, who constantly seeks to provide a memorable experience for our dear guests. Your satisfaction is our best reward! Looking after every of our guests through personalized attentions really is what makes us proud to work at the Pullman Paris La Défense. We hope to welcome you again very soon for another parisian stay! Sincerely, Magalie Murillo Guest Experience Manager

Unsatisfactory.

Classificação TripAdvisor 3.0/5

Robbert67 Negócios - Avaliação certificada TripAdvisor

Staff very friendly and trying to be helpful. But the hotel is terribly understaffed and breakfast is a mess. Room was noisy and the windows couldn't be opened, which I hate. For breakfast there was coffee nor tea offered and no bread for toast. Staff was panicking amidst crying babies and general mess, even though they tried hard. All and all not the end of the world, but I shouldn't have to ask for things that they should have noticed. Also during checkout the there was too little staff, so I had to go out in the rain and find a taxi myself. All in all I will try to avoid this hotel in the future.

Dear Robbert, Thank you for leaving your opinion about your experience. We would like to sincerely apologize for this stay, which sadly turned out to be far from our usual standards. We are honestly sorry that such a situation has happened and that we were not able to offer the comfort that our guests love so much in our hotel. Unfortunately, windows can never be opened in high-rise buildings, for safety reasons. We understand your disappointment and are really sorry that this was an inconvenience for you. Moreover, our guests usually appreciate the calm of our hotel, recognized as a perfect place to relax, this is why we are so confused that you had to go through so much noise and activity on Friday. Our staff is used to be thoughtful with every guest at breakfast and also at the reception. We take responsibility for this situation that should never have occured in our establishment and we would be more than happy to compensate that if you were to come back. We are completely aware that we were not up to our guests expectations this weekend, but please be assured that your comment will help us improve our services and ensure our capacity to better handle exceptional circumstances in the near future. We truly hope that we will have the opportunity to welcome you again and win back your trust soon. Sincerely, Magalie Murillo Guest Experience Manager

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