Hotel Pullman Paris la Défense 5 estrelas

Very good service in general. nice location not far from shops, The breakfast offers a large choice of food. I recommend. I had the possibilty to leave until 2pm. Which is very good when you have a late flight.

Nicely situated in the centre of La Defense, all in all a very discent stay. Except for extremely crowded breakfasts lacking variaty, and renovation touches needed here and there. Nice staff. Great view.

Stayed for a week in the hotel. Enjoyed a big clean room with comfortable bed, vey nice breakfast and warm atmosphere in the restaurant! Special thanks to Bathilde Lahrine (sorry, if the spelling is not correct}, who welcomed us on arrival, she was exceptionally professional and friendly, wonderful service! Thanks a lot! Would definitely recommend!

For sure the confort of the hotel is OK, for the service, it can be very nice as very bad! In fact for the diner, I was alone and even if the restaurant was quiet empty, the employee offers me to seat at a table that was not prepared! I order at the same time a Gin tonic, starter and main course, the Gin Tonic has been served 30 '' before the starter without bread --> needs to call for. The bill was wrong and need to be reviewed --> young unexperienced employees without any supervision. For the breakfast, very nice moment, with experienced team!

Location: Well located in Le Defense next to the metro station so well connected. Lots of eating options around within walking distance so even if you don't find something to your liking in the hotel, you can always step out. Spacious: Room size and bathroom size are bigger than main city hotels, another positive. Pleasant and Courteous staff: Staff on the reception was great and very helpful at all times. I did reach out a few times but they never seemed perturbed and always helped out with a smiling face. F&B: Used the restaurent for breakfast on all days and the food was outstanding, both in terms of the spread on offer and also the taste. The service at breakfast despite being crowded at peak hours was top notch. The bar next door was was my evening visit and they serve a good choice of drinks Overall a great experience at The Pullman Le Defense, way better than usual business hotels in business districts.

Last weekend we stayed at Pullman La Defense as we ran the marathon de Paris. Family and friends joined. We choose Pullman for a good night rest and amazing breakfast. Upon arrival hotel was very crowded due to casting for models. Only one room out of three was ready and needed to come back later. Upon return the extra bed wqs not yet placed in ghe right room. Staff and manager appoligized and offered us extra reward points. We enjoyed our stay very much with friendly staff, good rooms and wonderfull breakfast. Very much value for money. If we run Paris Marathon again next year, i already know where I am going to stay ... thank you Pullman and staff !

The Pullman Hotel is well located with an high quality of services. I enjoyed the cleanness of my room (room and bath design ) . Top of that the room breakfast is lovely (fresh croissant and pain au chocolat)

Nice place to stay! A luxurieus hotel that’s worth its 5 stars!! Staff is very kind and helpful.Very good location. Rather quiet area and barely 20 minutes of the center of Paris!We certainly go back at Pullman la Défense!

My husband and i travel to Paris several times per year. The reason we always select the Pullman La Defense is primarily because the service and the staff are top rate. from the moment you enter the hotel you are immediately greeted by friendly and helpful reception staff.The rooms are spacious , clean , well maintained and modern with all the amenities. The dining staff are also attentive , friendly and nothing is too much trouble, especially May , Clarisse , Marion and Lea. All the food is excellently prepared with great choice. Finally , a special mention for Miss Mahrine Hafeez the guest relations manager , who makes everyone so welcome and assists the guests in any aspect of their stay while at the hotel. Her hospitality is superb.We love the photo station , located in the foyer of the hotel. This is available for all the guests and the photos make a memorable souvenir of your stay in Paris.Transport links to central Paris are excellent and close by the hotel via Metro line 1 and RER A.

great Hotel, very relax nice staff 5 minut to trains and Metroclean and big rooms. koffie and tea lockers slippers and bathrobe available in the rooms ,Good restaurant good food and a big garage in this Hotel.

The Pullman la Defense has a great location only 5 minutes walk from La defense metro station,the centre of Paris is accessible in around 15 mins. All the staff from the front desk to room cleaning are extremely helpful and friendly. The rooms are roomy and the air conditioning is excellent and controllable. The beds are very comfortable and give a great nights sleep. There is no noise audible from the rooms due to great sound proofing. The breakfast is excellent with a large and varied choice coupled with efficient and friendly service. This has to be one of the best run hotels in the Paris area ,having stayed at many in the past.

Some of the best customer service we have experienced in Accor hotels. Everyone is friendly, attentive and on message with ' feel welcome'. This is a great place to stay in the west of Paris. Thank you.

Staff very friendly and trying to be helpful. But the hotel is terribly understaffed and breakfast is a mess. Room was noisy and the windows couldn't be opened, which I hate. For breakfast there was coffee nor tea offered and no bread for toast. Staff was panicking amidst crying babies and general mess, even though they tried hard. All and all not the end of the world, but I shouldn't have to ask for things that they should have noticed. Also during checkout the there was too little staff, so I had to go out in the rain and find a taxi myself. All in all I will try to avoid this hotel in the future.

the hotel is very nice ,good breakfast it looks a long way out of town but is very near defence station and good view of the tall office buildings it was a very cold weekend but still enjoyable will cume back again

The hotel is situated in a nice place, lots of places to eat and two nice shopping centres to visit. People at the reception were lovely! However, the hotel had a mouse problem. In fact my boyfriend and I had seen a mouse in the restaurant twice on our trip!! It was absolutely shocking. No proper compensation was given to us and we have still no response from the hotel after I sent them a letter to complain. Rooms were relatively small as well. Decent trip. But not I am happy about the pest issue, and the size of the rooms.