Pullman Paris la Défense 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.4/5 1.618 comentários

Extras do hotel

  • A 5 min a pé do metrô, acesso direto ao centro de Paris. Estacionamento privado

  • Certificação ALLSAFE: recebemos você de acordo com as normas de higiene e segurança

  • O restaurante Quinte & Sens foi reconhecido como o melhor restaurante de La Défense

  • A poucos metros de um dos maiores shopping centers da Europa, aberto 7 dias por semana

  • Quartos familiares, produtos de hospitalidade, aulas de ioga para pais e filhos

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Hotel ALLSAFE. Aprovado

Localização do hotel

Pullman Paris la Défense

11 Avenue de l'Arche
92400 PARIS LA DEFENSE (Courbevoie)
França

GPS:48.894848, 2.23954

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

QUINTE & SENS

Culinária inspiradora no coração de La Défense. Seja qual for o clima, dispomos de 5 culinárias autênticas que o ajudarão nessa busca pelo sabor refinado e pelo despertar dos sentidos. Uma culinária vibrante, fresca, delicada e simplesmente inspiradora.

Reservar

Nossas acomodações

Quartos reformados: cama Pullman, WIFI com fibra óptica em todo o hotel, cofre para laptop, TV com canais internacionais, minibar, 2 garrafas de água gratuitas, chá/café, serviço de quarto 24h, produtos de boas-vindas C.O. Bigelow e serviço de lavanderia

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.4/5  1.618 comentários

Classificação no TripAdvisor  4.5/5  2.960 comentários

Very good hotel in Paris La Défense

Classificação TripAdvisor 5.0/5

TravellingJohnDoe Avaliação certificada TripAdvisor

I've been a satisfied customer at the Pullman Hotel in Paris La Défense for nearly a year now, and I am consistently impressed with the high level of service provided by the staff. In particular, I'd like to highlight Aliou at the bar who always greets me with a warm smile and engaging conversation. He truly goes above and beyond to make me feel at ease during my stay. I also appreciate Mr. Chevallier from the reception, who has been instrumental in navigating the often-challenging strikes in France. Overall, the reception team is consistently welcoming and helpful, making my stays at the Pullman Hotel a truly enjoyable experience.

Most friendly staff, rooms should be renewed.

Classificação TripAdvisor 3.0/5

Explore52794802789 Negócios - Avaliação certificada TripAdvisor

The staff in this Hotel is absolutely wonderful, helpful, friendly and just perfect. But the rooms definitely need a renovation. Old dusty carpets and squeaky furniture and a look out of the 90’s. The restaurant is good. La Défence is super futuristic and definitely something special. With the RER or the Métro you will be in the inner city in no time.

Not so great ..

Classificação TripAdvisor 2.0/5

Shaship999 Família - Avaliação certificada TripAdvisor

Horrible configuration of room. Room has long walkway that takes away 50% of the size which is unusable and paid. Weird rooms for bathroom and WC. Red carpet/black walls? Maria at reception was very friendly. When asked to make a croissant sandwich in breakfast restaurant, he looked at me like I did some crime and said NO. Bellmen were like I will help when I get chance. About $600 per night. Not so great experience. 5* hotel. It cud be validated for a 3^. Overall people in France were rude.

Dear Shaship999, Thank your for taking the time to tell us about your stay at Pullman Paris La Défense. We are deeply sorry and sadden that your experience did not meet your expectations. We would like to apologize for the inconvenience you encountered in your room and with the restaurant. Please be sure that I immediately shared your comment with our restaurant team in order to follow up on that matter. We are looking forward to welcoming you again and this time make you live a more than perfect stay ! All the team wishes you an excellent day ! Sincerely, Clara SIGOGNE Guest Relation Manager

Not a five star and poor service - would not recommend staying here

Classificação TripAdvisor 1.0/5

OCTraveler777 Avaliação certificada TripAdvisor

We generally book mostly at 5-star hotels and while we understand the standards are lower in Europe, this was the worst 5-star hotel experience we've ever had in any country anywhere. The worst part is that we were there for an extended period and booked our entire trip at this hotel which I regret. I emailed them in advance to tell them we had two booking and if they could combine it into one booking and they acknowledged that in the email, but did not follow through. When we arrived, the service at the front desk was horrible, unwelcoming and different people will tell you different things. The person who checked us in told us the room was upgraded because we had two different bookings and they just kept the upgraded room for our entire stay. When we got to the room, it clearly was not an upgrade and one of the biggest disappointments is that these rooms are SMALL and DIRTY. As soon as you walk in, you get the sensibility that the rooms are old and the carpet has not been changed in a long time. The rooms are dark with not much lighting as well. The bathroom is terrible as they have a portable shower installed in the corner of the bathroom and you can barely move int the shower. The front desk also told me that part of our booking did not go through so I was frantic trying to ensure that we were not left stranded in Paris looking for a hotel last minute. I had to stay up all night try to figure out how to get our hotel reservation corrected, but the front desk was so indifferent about helping me out, I felt like I had to take matters into my own hands to update the reservation so that we weren't left without a hotel to stay in. The location of the hotel is far from the center of Paris so even though it is in a location easily accessible to the subway, you still have to ride at least 30 minutes to get to the city-center. There are also not many restaurants in the area to dine at unless you want fast food. Overall, this is the worst 5-star hotel experience I've ever had and will not return to this hotel.

Dear OCTraveler777, We thank you for sharing your feedback with us. We are terribly sorry to read these comments which do not reflect at all our usual quality of service. I would be thankful if you could contact me at h3013-qm@accor.com so that we can discuss these issues. Thank you very much in advance. Sincerely, Louise Courtial Guest Experience Manager

Fair

Classificação TripAdvisor 3.0/5

Alptak t Couples - Avaliação certificada TripAdvisor

Good hotel. Rooms didnt have dental kits or shaving kits. Breakfast was so so. Good fruit juces . But only one kind of cheese!!!!! Room was good . Easy check in and out. 10 min to metro station. Light of rooms was low. No mini bar. Pilows were excellent.

Dear Alptak t, Thank you for sharing your feedback after staying at Pullman Paris La Défense. We are glad you appreciated the comfort of our rooms and the location of our hotel. We also take good note of your remarks in order to improve our quality of service. Please know that dental kits and shaving kits are available upon request. Regarding the cheese at breakfast, thank you for noticing that, it is totally not normal, we might offer at least 3 different types of cheese, I will follow up with the restaurant Manager on that matter to make sure it does not happen again. See you soon ! Sincerely, Louise Courtial Guest Experience Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 405 comentários 8.5/10 Localização
  • 814 comentários 6.6/10 Quarto
  • 1.170 comentários 8.8/10 Serviço
  • 12 comentários 8.3/10 Wifi
  • 374 comentários 7.8/10 Café da manhã
  • 246 comentários 6.5/10 Limpeza
  • 5 comentários 2.9/10 Piscina

Com a tecnologia Trustyou

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