Mercure Marseille Centre Prado Hotel Vélodrome 4 stars

Customer review rating (ALL Rating) 4.4/5 927 reviews

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • A 5-minute walk from the Palais des Congrès and Stade Velodrome

  • A 5-minute walk from the metro with direct access to Saint Charles station

  • Near the beaches and calanques

  • Secure private car park (charges), tree-filled terrace, Room Service, Bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Take advantage of a wide range of services by choosing from the following room categories available to meet your needs: Standard Room with queen size bed or twin beds, Superior Room with king size bed, Privilege Room with king size bed, Terrace Room or Junior Suite with king size bed

Hotel location

Mercure Marseille Centre Prado Hotel Vélodrome

11 Avenue de Mazargues
13008 MARSEILLE
France

GPS:43.269665, 5.387942

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Bariol

Prefer wine bar or bistro? The Bariol is every connoisseur's delight! You'll love the magnificent terrace and cozy atmosphere along with our superb tapas or special house burgers...

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  927 reviews

TripAdvisor Rating  4.0/5  98 reviews

convenient location

Customer review rating 4.0/5

H. Business - Confirmed reviews ALL

All fine for 1 night stay

Horrible

Customer review rating 0.5/5

Bebert 0. Families - Confirmed reviews ALL

Chambre 701 AU DESSOUS DE LA MACHINERIE D ASCENCEUR …………

Monsieur c., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Marseille Centre Prado Vélodrome. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Nous serons ravis de vous accueillir dans une autre chambre lors de votre prochain séjour. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. A titre commercial, nous vous créditons 500 points sur votre carte ALL, que vous pourrez utiliser dans tout le groupe Accor lors de votre prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur c., en l’expression de nos sentiments les meilleurs. Coralie ASDOURIAN Directrice Générale

Nice hotel, recently renovated, calm and pleasant stay.

Customer review rating 4.5/5

Hans Business - Confirmed reviews ALL

Very nice stay. Excellent breakfast, large room, quiet. A little warm all over. Good parking.

Dear Hans V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Centre Prado Vélodrome. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Everything was good except that there was no hot water for showers on our two last days. That is unacceptable.

Satisfied but...

Customer review rating 2.5/5

Dragos D. Couples - Confirmed reviews ALL

disappointed of the welcome drink experience. How is it possible for a Mercure hotel to state that only the card holder is entitled to the drink ??? his wife not?? it is discriminating ! It is like asking for the late check out benefit but the wife has to take out the luggage as the benefit applies only to the card holder. Please learn from Novotel, Ibis, Novotel Suites etc that have always treated both guests the same. Again, "cela fait tache a l'enseigne Mercure"

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Other web-users rate our hotel

  • 311 reviews 8.3/10 Location
  • 533 reviews 7.6/10 Room
  • 508 reviews 8.5/10 Service
  • 308 reviews 7.5/10 Comfort
  • 277 reviews 8.7/10 Breakfast
  • 208 reviews 8.8/10 Cleanliness
  • 84 reviews 8.9/10 Vibe
  • 24 reviews 10/10 Beach

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