Personal really gentil but I think the installations are not what we expected from IBIS.

At the breakfast buffet, there was no attempt to follow Covid hygiene rules. Overall, the hotel seemed dirty and worn out. I would not stay there again.

The hotel is godd located. This is the only positive thing. Rooms are dirty and poorly maintained. I had only 2 towels, no dustbin, no toilet brush, no cafe machine. Room wasn't cleaned during my stay at all. The breakfast is a robbery- you get piece of cheese and small bread, plus jam and croissant. For 10 euro this is outrageous.

The staff is friendly and the room is clean. However in 3 out of four cases, hotel guests did not wear masks in the lobby, in 2 of these 3 cases even when talking to the receptionist, without the receptionist requesting these guests to wear masks. When we addressed this issue the first time we noticed it right upon arrival, the receptionist responded that she herself was indeed wearing a mask, however she did not seem very worried about what the guests do and didn't give any further comment or explanation. The "Corona" policy here seems to be very distinct/negligent in comparison with the one which we could witness at Hôtel Ibis Budget Marseille Vieux Port where I saw hotel staff immediately asking a guest who passed the lobby to wear a mask.

Very good breakfasts clean room

Arriving late was perfect. The hotess made me feel welcome. Welcome drink, advices.... Breakfast "tour" (items are not positionned in a logical way) could be improved. Quick checkout. Perfect.

Normal

People at checking not experienced and not really helpfull over tariff related issue. Badly explained why there were extra charges, which finally was incorrectly judged by them.

If you go to Marseille for the fjords (calanques) or the beach this is a good location. The rooms are fine, the general service too. Breakfast is excellent including the service. I would return here if I am in the region.

Great hotel located outside the centre of Marseille only a €20 cab fare away and a 20-30min walk or a €10-15 cab fare. The hotel has a 24hour bar and reception desk and the rooms are cosy with great comfy beds. Modern interiors and basic but everything you need for a short break. Our air con didn't work but didn't seem a problem. Shower gel provided and plenty of towels also. Opposite the hotel is a shopping centre with a macdonalds, cafes and shops and a great big Carrefour, so convenient! We came as a group of three staying for the Euro's and couldn't fault the hotel, quiet area with no trouble at all! Would return was a perfect weekend away at such a great price!

First, I believed that the breakfast was included. Second, Ibis do not have change with other Ibis hotels. I had to return one day before. I lost a night of hotel that could have changed to another hotel in another city on returning to Spain. In other words, not convenient.

I had a pleasant stay. The amenities were basic but all I required as I just needed the hotel as a base. The bed was comfortable and was kept well by the staff. I would come again if I have the same requirements.

As usual with the Ibis hotels, the complete package is good. Nothing extra but good value for the money with good facilities.The service is good as always. A bit negative was the breakfast. It seems to differ between the Ibis hotels. At this hotel it was a bit less, almost like a Ibis budget breakfast i think.

Very impressed with staff. I was with my young family and they were helpful and smiley. Small but well appointed rooms. Very comfy beds with good mattress toppers. Good security and open car park. Would recommend as a short stay hotel. Did not use the bar or swimming pool.