ibis Marseille Bonneveine Route des Calanques 3 stars

Customer review rating (ALL Rating) 4.3/5 1,032 reviews

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8 AVENUE ELSA TRIOLET, 13008 MARSEILLE, France

Description

Hotel extras

  • Covid-19 commitment charter

  • Covered private car park

  • Outdoor swimming pool

  • Welcoming restaurant with terrace

  • GREEN KEY CERTIFICATION

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis Marseille Bonneveine Route des Calanques

8 AVENUE ELSA TRIOLET
13008 MARSEILLE
France

GPS:43.247459, 5.390081

Telephone
Fax +33 4 91 25 32 78

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

La Cantine de Fred

La Cantine de Fred is a meeting place for friends, a restaurant where you can relax and feel at home.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,032 reviews

TripAdvisor Rating  3.5/5  567 reviews

Good stay

Customer review rating 5.0/5

David Solo - Confirmed reviews ALL

Clean and comfortable room, friendly staff

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

Excellent hotel near the Calanques

Customer review rating 4.5/5

Raviraj R. Couples - Confirmed reviews ALL

This is a gem of a hotel located near the Calanques. Decent rooms with great beds and friendly staff. I would recommend this place for short stays.

Dear RAVIRAJ R., We very much appreciate your comments regarding your stay at the ibis Marseille Bonneveine Calanques Plages. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

Pleasant and cozy

TripAdvisor rating 4.0/5

Escape51003482182 Business - TripAdvisor review

I actually had a good 4 days in this Ibis. The staff was warm, accommodating and pleasant. The atmosphere and setup were pretty cozy with a nice outdoor terrace with access to a pool. Breakfast was really good. Dinner is also good! I found the service very good overall. Rooms are tiny and very basic but to me, but clean, which is very important in my opinion. Pillows didn’t smell like they sometimes do in some hotels. The area is safe and calm, close to a big supermarket, which is also great! I do recommend this Ibis!

Saved by it's staff

Customer review rating 2.5/5

Tania Families - Confirmed reviews ALL

The hotel is dated, smells of cigarettes, broken hairdryers and has "Family rooms" where you can't swing open a suitcase unless is on a bed Toiletries are limited to a bottle of wash all soap, old towels and not tea and coffee facilities in the room, all this for 85 euros a night. The only saving grace for this hotel is the staff that is amazingly friendly and accommodating

Dear TANIA S., Thank you for taking the time to tell us about your experience at the ibis Marseille Bonneveine Calanques Plages. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

Okay overall

Customer review rating 2.5/5

Chris Solo - Confirmed reviews ALL

When you first walk in you think “Wow, look cool and hip” but the room was super disappointing and rather shabby.

Dear CHRISTIN Thank you for taking the time to tell us about your experience at the ibis Marseille Bonneveine Calanques Plages. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

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Other web-users rate our hotel

  • 288 reviews 8.2/10 Location
  • 507 reviews 5.5/10 Room
  • 602 reviews 8.9/10 Service
  • 5 reviews 7.9/10 WiFi
  • 221 reviews 5.8/10 Cleanliness
  • 213 reviews 9/10 Breakfast
  • 92 reviews 7.1/10 Pool
  • 11 reviews 1.4/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.