ibis Marseille Bonneveine Route des Calanques Hotel 3 stars

Name: ibis Marseille Bonneveine Route des Calanques
Address: MARSEILLE, 13008, FRANCE
Telephone: (+33)4/91723434
Rating: 4.0

Customer review rating 4.0/5 2,818 reviews

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ibis Marseille Bonneveine Route des Calanques Hotel

Vibrant economy hotel, open to everyone

In our Grape Hospitality commitment charter, we have established several procedures to offer you a stress-free welcome, adapted to meet your needs. See you soon!

Corinne BAUDELET, Hotel Manager

Pack your bags and come to Marseilles! The Ibis Marseille Bonneveine Route des Calanques team welcomes you and are there to help you discover the local treasures and beauty of its creeks. Ssshhh! What's better than a good sleep in a cozy bed. Coming by car? Two paid parking lots are available. Has your trip tired you? Your Ibis hotel offers renovated AC rooms. Its GrapeBar to delight your taste buds

Opposite Bonneveine shopping center, close to COMEX, GAN, RTE; 0.6 mi from Marseilles beaches, Parc Borély, its golf course and racecourse, 0.9 mi from the Pointe Rouge (diving center) and Parc Pastré, 1.9 mi from the Stade Velodrome and Parc Chanot. Enjoy a hike in the Calanques of Sormiou, Morgiou and Les Goudes. The hotel is close to the Prado, Cassis and Luminy (university and businesses); 3.7 mi (6 km) from the Old Port, the MuCEM, La Joliette (cruise port) and Saint Charles train station.

0.6 mi (1 km) from the beaches, 1.9 mi (3 km) from the Sormiou and Morgiou calanques, close to Port de la Pointe Rouge, the park, Château Borely and the Velodrome. This hotel is ideal for family getaways, with games, cribs and baby bathtubs available

Hotel extras

Covid-19 commitment charter
Covered private car park
Outdoor swimming pool
Some rooms have a sea view or pool view
Quiet area, close to the beaches and the Calanques

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- Wireless Internet connection
- WIFI in the communal areas
- WIFI in your room
- Internet access via Fiber Optics
ParkingPaying
- Paying car park (Paying)
- Paying car park (Paying)
- Bus/coach parking area (Paying)
Accessibility for people with reduced mobility
- Rooms for guests with reduced mobility - Contact the hotel
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying) Want to take advantage of your room from the morning? Choose the early arrival option* and access your room from 9am. Enjoy your stay at ibis! *Subject to availability depending on hotel occupancy
- LATE CHECK-OUT UP TO 4PM (Paying) Want to take your time? Extend your stay and keep your room until 4pm on your departure day. Book now! *Subject to availability depending on hotel occupancy

Outdoor unheated pool
Other sports activities
- Badminton
- Boules/petanque

BreakfastPaying
1 restaurant(s)
1 bar(s)

Hotel location

ibis Marseille Bonneveine Route des Calanques

8 AVENUE ELSA TRIOLET
13008
marseille
france

Tel: +33491723434

Fax: (+33)4/91253278

Contact email :

Check-in from 14h00

Check out up to 12h00

ROND POINT DU PRADO : 23 OU 45 HAMBOURG LANCIER
GARE ST CHARLES : LIGNE 2 METRO ROND POINT PRADO

By plane
MARSEILLE PROVENCE At 35km / 21.88 miles
By car
AUTOROUTE EST At 7km / 4.38 miles
By car
AUTOROUTE NORD At 7km / 4.38 miles
By train
MARSEILLE ST CHARLES At 10km / 6.21 miles

GPS :43.247459, 5.390081

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed and sea view

Max. number of persons: 2
Area: From 15 m² / 161 sq ft
Views: Ocean/Sea view *

* Subject to availability

Wireless internet in your room
Satellite/cable colour TV

Comfort room with a double bed

Max. number of persons: 2
Area: From 14 m² / 151 sq ft

Standard Room with 1 double bed

Max. number of persons: 2
Area: From 16 m² / 172 sq ft

Wireless internet in your room
Satellite/cable colour TV

Standard Room with Two Single Beds

Max. number of persons: 2
Area: From 16 m² / 172 sq ft

Wireless internet in your room
Satellite/cable colour TV

Standard Room with one double bed and one single bed

Max. number of persons: 3
Area: From 16 m² / 172 sq ft

Wireless internet in your room
Satellite/cable colour TV

Standard Family Suite with 2 connecting rooms

Max. number of persons: 4
Area: From 13 m² / 140 sq ft

Wireless internet in your room
Satellite/cable colour TV

Multi-room offer: 2 rooms close together

Max. number of persons: 4

Wireless internet in your room
Satellite/cable colour TV

Rooms

Our restaurants and bars

La Cantine de Fred

Type of cuisine: Bistro

La Cantine de Fred is a meeting place for friends, a restaurant where you can relax and feel at home.

BAR

Relax in the ibis bar where people come at all times of the day for a bit of me-time. Enjoy our snacks, available 24 hours a day.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dirty and poorly maintained

Michael Business - 21/08/2020 Confirmed reviews ALL

The hotel is godd located. This is the only positive thing. Rooms are dirty and poorly maintained. I had only 2 towels, no dustbin, no toilet brush, no cafe machine. Room wasn't cleaned during my stay at all. The breakfast is a robbery- you get piece of cheese and small bread, plus jam and croissant. For 10 euro this is outrageous.

COVID-19 regulations disrespected

Karsten S. Couples - 20/08/2020 Confirmed reviews ALL

The staff is friendly and the room is clean. However in 3 out of four cases, hotel guests did not wear masks in the lobby, in 2 of these 3 cases even when talking to the receptionist, without the receptionist requesting these guests to wear masks. When we addressed this issue the first time we noticed it right upon arrival, the receptionist responded that she herself was indeed wearing a mask, however she did not seem very worried about what the guests do and didn't give any further comment or explanation. The "Corona" policy here seems to be very distinct/negligent in comparison with the one which we could witness at Hôtel Ibis Budget Marseille Vieux Port where I saw hotel staff immediately asking a guest who passed the lobby to wear a mask.

Ibis

Anonymous Solo - 20/01/2020 Confirmed reviews ALL

Very good breakfasts clean room

Dear BRAHIM A., We very much appreciate your comments regarding your stay at the ibis Marseille Bonneveine Calanques Plages. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

Nice one night stay in Marseille

Philippe W. Business - 07/11/2019 Confirmed reviews ALL

Arriving late was perfect. The hotess made me feel welcome. Welcome drink, advices.... Breakfast "tour" (items are not positionned in a logical way) could be improved. Quick checkout. Perfect.

Dear PHILIPPE W., We very much appreciate your comments regarding your stay at the ibis Marseille Bonneveine Calanques Plages. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

It was neutral

Seynabou O. Solo - 20/10/2019 Confirmed reviews ALL

Normal

Dear SEYNABOU O., Thank you for taking the time to tell us about your experience at the ibis Marseille Bonneveine Calanques Plages. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

Average

Diederik L. Business - 12/10/2019 Confirmed reviews ALL

People at checking not experienced and not really helpfull over tariff related issue. Badly explained why there were extra charges, which finally was incorrectly judged by them.

Dear DIEDERIK L., Thank you for taking the time to tell us about your experience at the ibis Marseille Bonneveine Calanques Plages. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

normale

Ricou Business - 27/09/2019 Confirmed reviews ALL

correspond a mes attentes

Dear sir Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

Comfortable but much to warm in the room

Norbert Business - 26/09/2019 Confirmed reviews ALL

Rooms are smal and functional. It was very quiet and the bed was comfortable. Breakfast is acceptable. People are very friendly. Negative point wich overuled my rating was the room temperature - much to hot. The a/c was on but did not cool down the room at all. I do not to stay in the hotel in summer. In September it was to hot in the room.

Dear NORBERT A., Thank you for taking the time to tell us about your experience at the ibis Marseille Bonneveine Calanques Plages. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

Hotel nice but needs tea and coffee facilities in the rooms

Pearl Couples - 16/09/2019 Confirmed reviews ALL

The staff was very nice and helpful polite throughout the hotel Need more snacks available in between breakfast and evening meal

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

Your hotel is in need of ‘refurbishment’

Anonymous Solo - 09/09/2019 Confirmed reviews ALL

OK I travel a lot in Europe and Africa and use Ibis and Novotel hotels when ever I can

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

Very nice location

Dominique V. Solo - 27/08/2019 Confirmed reviews ALL

I enjoied my stay at the Ibis Bonneveine. The hotel is well and quietly located in one of the best area of Marseille, just next a shopping mall, 10 minutes walk from the sea. It has a swimming pool, a restaurant. I enjoied taking the breakfast in front of the pool. The staff is professional and friendly.

Hello, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

Poor location

Olivier Families - 19/08/2019 Confirmed reviews ALL

Rooms were ok, breakfirst also. Pool is small and the water was not that clean. But worst point is the locaiton of the hotel, which quite far from the center.

Dear OLIVIER O., Thank you for taking the time to tell us about your experience at the ibis Marseille Bonneveine Calanques Plages. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

Unacceptable

Liz M. Families - 11/08/2019 Confirmed reviews ALL

The air conditioning did not work The sink did not drain. Not happy with the lack of care to the rooms.

Dear ELIZABETH M., Thank you for taking the time to tell us about your experience at the ibis Marseille Bonneveine Calanques Plages. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

Needs modification

Barry J. Families - 31/07/2019 Confirmed reviews ALL

Lack of atmosphere,and upkeep of outside amenities. Pool was very dirty visable scum line which wasn't addressed

Dear BARRY J., Thank you for taking the time to tell us about your experience at the ibis Marseille Bonneveine Calanques Plages. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

brief night in Marseille

Philippe W. Business - 19/10/2018 Confirmed reviews ALL

It was just a short night in Marseille, arriving late, leaving soon. The global feeling of this hotel (compared to other IBIS), is that it seems a bit old. No offence, but it is the first feeling. But the stay was good.

Excellent service offered

Terry W. Families - 24/08/2018 Confirmed reviews ALL

Staff were very helpful. Hotel was clean.

Dear JOANNE We very much appreciate your comments regarding your stay at the ibis Marseille Bonneveine Calanques Plages. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

Anonymous Business - 01/08/2018 Confirmed reviews ALL

NICKEL

Hotel Ibis

Marie Families - 30/07/2018 Confirmed reviews ALL

Wk en famille

Dear MARIE We very much appreciate your comments regarding your stay at the ibis Marseille Bonneveine Calanques Plages. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

Very nice and polite helpful staffs within this hotel in Marseille

L. S. P. Solo - 03/07/2018 Confirmed reviews ALL

1. Hotel staffs tried to communicate with me in english because I don't speak french although there were few able to speak english 2. Hotel staffs shown great politeness, helpful in any needs I approached them 3. Hotel location is very convenient across the streets is Carrefour, another 15 minutes walk towards the nice scenic views 4. Hotel room although is small but very neat and well kept by housekeeping 5. Hotel managed to arrange a taxi whom is able to speak english that brought me around within and outside of Marseille for 3 days for sight seeing, I would like to recommend Ben, english speaking taxi driver, handphone contact is 06 77 98 93 13 go…

The staff. Friendly and welcoming.

Lynn E. Solo - 20/06/2018 Confirmed reviews ALL

I have stayed twice at this hotel. Always friendly and accommodating. I will return again.

Dear LYNN , We very much appreciate your comments regarding your stay at the ibis Marseille Bonneveine Calanques Plages. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

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