ibis Marseille Bonneveine Route des Calanques Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 3,216 reviews

Information message

ibis Marseille Bonneveine Route des Calanques
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+ 12 Services

Hotel extras

  • Covid-19 commitment charter

  • Covered private car park

  • Outdoor swimming pool

  • Welcoming restaurant with terrace

  • Quiet area, close to the beaches and the Calanques

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Marseille Bonneveine Route des Calanques

8 AVENUE ELSA TRIOLET
13008 marseille
france

Fax: (+33)4/91253278

Check-in from 14h00

Check out up to 12h00

  • ROND POINT DU PRADO:  23 OU 45 HAMBOURG LANCIER

  • GARE ST CHARLES:  LIGNE 2 METRO ROND POINT PRADO

  • By plane

    MARSEILLE PROVENCE At 35km / 21.88 miles

  • By car

    AUTOROUTE EST At 7km / 4.38 miles

  • By car

    AUTOROUTE NORD At 7km / 4.38 miles

  • By train

    MARSEILLE ST CHARLES At 10km / 6.21 miles

GPS:43.247459, 5.390081

Hotel services

Check-in from - Check out up to

In summary
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi

La Cantine de Fred

La Cantine de Fred is a meeting place for friends, a restaurant where you can relax and feel at home.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews for
ibis Marseille Bonneveine Route des Calanques

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

3,216 reviews

TripAdvisor Rating 3.5/5

550 reviews

Good location, very clean and well equiped

Customer review rating 4.5/5

Anonymous Families - 01/11/2021 Confirmed reviews ALL

Very good value and well located. Very useful to have secure on site parking.

Dear ANDY B., We very much appreciate your comments regarding your stay at the ibis Marseille Bonneveine Calanques Plages. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Marseille Bonneveine Calanques Plages

good stay easy to drive along the coast to Marseilles or trough the city.

Customer review rating 4.5/5

Axel R. Couples - 13/09/2021 Confirmed reviews ALL

You always know what you get staying with Accor hotels.

Dear AXEL R., We very much appreciate your comments regarding your stay at the ibis Marseille Bonneveine Calanques Plages. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

I would stay there again

Customer review rating 3.5/5

Joseph K. Solo - 10/09/2021 Confirmed reviews ALL

I liked my stay at this Hotel, the staff were very friendly and help full and the locations was very convenient.

Dear JOSEPH K., We very much appreciate your comments regarding your stay at the ibis Marseille Bonneveine Calanques Plages. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

Swimming pool

Customer review rating 5.0/5

Do V. Families - 23/08/2021 Confirmed reviews ALL

Friendly hotel with swimming pool, breakfast buffet with a large choice ( pannecakes, fresh fruits, soja youghurt, cereals, cheese, etc) and good coffee. Not far away from the beach.

Dear DOMINIQUE V., We very much appreciate your comments regarding your stay at the ibis Marseille Bonneveine Calanques Plages. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

Nice and hot

Customer review rating 2.5/5

Silvia Couples - 24/07/2021 Confirmed reviews ALL

The hotel is nice, the staff friendly, and the atmosphere chill. But the air conditioning was not sufficient to cool the room and we ended up opening the window to get little air during the night, despite the noise from the city.

Near the beaches

Customer review rating 2.5/5

J.g Friends - 22/07/2021 Confirmed reviews ALL

Personal really gentil but I think the installations are not what we expected from IBIS.

Dear JULEIXIS G., Thank you for taking the time to tell us about your experience at the ibis Marseille Bonneveine Calanques Plages. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

Stay somewhere else

Customer review rating 1.5/5

Anonymous Families - 21/07/2021 Confirmed reviews ALL

At the breakfast buffet, there was no attempt to follow Covid hygiene rules. Overall, the hotel seemed dirty and worn out. I would not stay there again.

Dirty and poorly maintained

Customer review rating 1.0/5

Michael Business - 21/08/2020 Confirmed reviews ALL

The hotel is godd located. This is the only positive thing. Rooms are dirty and poorly maintained. I had only 2 towels, no dustbin, no toilet brush, no cafe machine. Room wasn't cleaned during my stay at all. The breakfast is a robbery- you get piece of cheese and small bread, plus jam and croissant. For 10 euro this is outrageous.

COVID-19 regulations disrespected

Customer review rating 2.0/5

Karsten S. Couples - 20/08/2020 Confirmed reviews ALL

The staff is friendly and the room is clean. However in 3 out of four cases, hotel guests did not wear masks in the lobby, in 2 of these 3 cases even when talking to the receptionist, without the receptionist requesting these guests to wear masks. When we addressed this issue the first time we noticed it right upon arrival, the receptionist responded that she herself was indeed wearing a mask, however she did not seem very worried about what the guests do and didn't give any further comment or explanation. The "Corona" policy here seems to be very distinct/negligent in comparison with the one which we could witness at Hôtel Ibis Budget Marseille Vieux Port where I saw hotel staff immediately asking a guest who passed the lobby to wear a mask.

Ibis

Customer review rating 5.0/5

Anonymous Solo - 20/01/2020 Confirmed reviews ALL

Very good breakfasts clean room

Dear BRAHIM A., We very much appreciate your comments regarding your stay at the ibis Marseille Bonneveine Calanques Plages. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

Nice one night stay in Marseille

Customer review rating 4.5/5

Philippe W. Business - 07/11/2019 Confirmed reviews ALL

Arriving late was perfect. The hotess made me feel welcome. Welcome drink, advices.... Breakfast "tour" (items are not positionned in a logical way) could be improved. Quick checkout. Perfect.

Dear PHILIPPE W., We very much appreciate your comments regarding your stay at the ibis Marseille Bonneveine Calanques Plages. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

It was neutral

Customer review rating 2.5/5

Seynabou O. Solo - 20/10/2019 Confirmed reviews ALL

Normal

Dear SEYNABOU O., Thank you for taking the time to tell us about your experience at the ibis Marseille Bonneveine Calanques Plages. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

Average

Customer review rating 3.5/5

Diederik L. Business - 12/10/2019 Confirmed reviews ALL

People at checking not experienced and not really helpfull over tariff related issue. Badly explained why there were extra charges, which finally was incorrectly judged by them.

Dear DIEDERIK L., Thank you for taking the time to tell us about your experience at the ibis Marseille Bonneveine Calanques Plages. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

Good location and good breakfast

TripAdvisor rating 4.0/5

davedJ1063HI Family - 12/11/2017 TripAdvisor review

If you go to Marseille for the fjords (calanques) or the beach this is a good location. The rooms are fine, the general service too. Breakfast is excellent including the service. I would return here if I am in the region.

Dear Guest, Thank you for posting this nice review on Tripadvsor. We are happy to read that you enjoyed your stay in our establishment. We hope we will have the pleasure to welcome you again soon. Best regards. Claire THOMAS

Perfectly located

TripAdvisor rating 4.0/5

shonaw450 Friends getaway - 16/06/2016 TripAdvisor review

Great hotel located outside the centre of Marseille only a €20 cab fare away and a 20-30min walk or a €10-15 cab fare. The hotel has a 24hour bar and reception desk and the rooms are cosy with great comfy beds. Modern interiors and basic but everything you need for a short break. Our air con didn't work but didn't seem a problem. Shower gel provided and plenty of towels also. Opposite the hotel is a shopping centre with a macdonalds, cafes and shops and a great big Carrefour, so convenient! We came as a group of three staying for the Euro's and couldn't fault the hotel, quiet area with no trouble at all! Would return was a perfect weekend away at such a great price!

Not convenient

TripAdvisor rating 2.0/5

Carlos B Couples - 13/03/2014 TripAdvisor review

First, I believed that the breakfast was included. Second, Ibis do not have change with other Ibis hotels. I had to return one day before. I lost a night of hotel that could have changed to another hotel in another city on returning to Spain. In other words, not convenient.

A pleasant Stay

TripAdvisor rating 5.0/5

Eric R Solo travel - 23/01/2014 TripAdvisor review

I had a pleasant stay. The amenities were basic but all I required as I just needed the hotel as a base. The bed was comfortable and was kept well by the staff. I would come again if I have the same requirements.

Good middle-priced hotel

TripAdvisor rating 4.0/5

Erik802013 Business - 10/09/2013 TripAdvisor review

As usual with the Ibis hotels, the complete package is good. Nothing extra but good value for the money with good facilities.The service is good as always. A bit negative was the breakfast. It seems to differ between the Ibis hotels. At this hotel it was a bit less, almost like a Ibis budget breakfast i think.

Lovely staff and great value for money

TripAdvisor rating 5.0/5

Ellegos Family - 16/08/2013 TripAdvisor review

Very impressed with staff. I was with my young family and they were helpful and smiley. Small but well appointed rooms. Very comfy beds with good mattress toppers. Good security and open car park. Would recommend as a short stay hotel. Did not use the bar or swimming pool.

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