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Hôtel Mercure Paris Tour Eiffel Pont Mirabeau 4 gwiazdki

Ocena klientów 4.2/5 Liczba opinii: 1 916

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Hôtel Mercure Paris Tour Eiffel Pont Mirabeau
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O hotelu

  • Hotel ma certyfikat ALLSAFE wydany przez Bureau Veritas

  • Blisko brzegów Sekwany

  • Pokoje rodzinne z dwoma sąsiednimi pokojami

  • Pokoje privilege z widokiem na Sekwanę

  • W pobliżu Javel, linii 10 i kolei RER C (Wieża Eiffla, Beaugrenelle, Roland-Garros)

Usługi w hotelu i w okolicy

Zameldowanie od: 12h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Zameldowanie online
  • Wi-Fi/dostęp do Internetu
  • Garaż publiczny (w pobliżu)
  • Dostępność dla osób niepełnosprawnych
  • Zwierzęta dozwolone Płatne usługi
  • Hotel z całkowitym zakazem palenia
  • Klimatyzacja
  • Języki, jakimi posługuje się personel hotelu
  • Recepcja otwarta całą dobę
  • Wczesne zameldowanie/Późne wymeldowanie Płatne usługi
  • Pranie chemiczne Płatne usługi
Gastronomia
  • Śniadanie Płatne usługi
  • Liczba barów: 1
  • Obsługa hotelowa
Rozrywka
  • Wycieczki łodzią
  • Wypożyczalnia rowerów Płatne usługi
Usługi biznesowe
  • Samoobsługowe business centre
  • Możliwość kopiowania / wydruku Płatne usługi

Lokalizacja hotelu

Hôtel Mercure Paris Tour Eiffel Pont Mirabeau

10 Avenue Emile Zola
75015 paryż
francja

Tel: +33145777200

Faks: (+33)1/45775787

Zameldowanie od: 12h00

Wymeldowanie do: 12h00

  • BUS :  62 JAVEL

  • BUS 2 :  88 JAVEL

  • BOULOGNE ST CLOUD/AUSTERLITZ :  10 JAVEL-A. CITROEN

  • ST QUENTIN EN YVELINES :  RER C JAVEL

  • Samolotem

    PARIS ORLY W 14km / 8,7 mil

  • Samolotem

    ROISSY CDG W 35km / 21,75 mil

  • Helikopterem

    HELIFRANCE W 1,4km / 0,87 mil

  • Helikopterem

    LE BOURGET W 25km / 15,63 mil

  • Samochodem

    PORTE DE VERSAILLES W 3,1km / 1,93 mil

  • Samochodem

    Périphérique Intér.Pte de Sèvres W 6km / 3,75 mil

  • Samochodem

    Périphérique ext.Pte Saint Cloud W 5km / 3,13 mil

  • Samochodem

    QUAI D'ISSY W 2,2km / 1,37 mil

  • Pociągiem

    AUSTERLITZ W 8,3km / 5,16 mil

  • Pociągiem

    GARE DE LYON W 7km / 4,35 mil

  • Pociągiem

    GARE MONTPARNASSE W 3,9km / 2,42 mil

  • Pociągiem

    GARE SAINT LAZARE W 6km / 3,73 mil

Pozycja GPS:48.846127, 2.278836

Nasze pokoje

Wybierz pokój najlepiej spełniający Twoje oczekiwania: pokój standardowy lub pokój typu privilege oferujący dodatkowe udogodnienia, między innymi widok na Sekwanę. Zapraszamy na pobyt służbowy lub rodzinny, a także na romantyczny weekend w Paryżu. W pokojach panuje spokojna atmosfera - harmonijny wystrój jest efektem zastosowania prostych materiałów oraz odcieni czerwieni i szarości podkreślonych stylowymi, nowoczesnymi akcentami.

Nasze restauracje i bary

M LOUNGE

Odkryj nowoczesny bar M Lounge: delektuj się winami z kolekcji Grand Vin Mercure lub innymi ulubionymi drinkami. Zrelaksuj się w przytulnej atmosferze ze znajomymi, przyjaciółmi lub rodziną.

Zdjęcie nieumowne

  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota
  • Niedziela

Opinie gości dotyczące hotelu
Hôtel Mercure Paris Tour Eiffel Pont Mirabeau

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.2/5

Liczba opinii: 1 916

Ocena TripAdvisor 4.0/5

Liczba opinii: 819

Poor level Of services and very small rooms for the Four stars hotel

Ocena na stronie TripAdvisor 2.0/5

emilio gerardo h Family - 10/06/2019 Opinia zatwierdzona w TripAdvisor

Very small rooms without typical ammeties that normally we have on this level , such iron flat , tooth brush , for instance , the breackfast time is very short , and the response time for customer servicie is very very long time.

Dear Emilio Gerardo, Firstly I would like to thank you for taking the time to review your stay at the Mercure Paris Tour Eiffel Pont Mirabeau. We are sincerely sorry to have given you reason to write such comments about your experience with us, we have, as usual in our hotel, all those amenities, some of them have to be requested at the front office (Iron, dental kit) and we will gladly be given to you. We are constantly working on presenting a very high level of Customer service, if this wasn't what you have felt from our team than we sincerely want to excuse ourselves and hope to find another opportunity to prove our professionalism to you. Feel free to contact us any time. Best regards,

Excellent location

Ocena na stronie TripAdvisor 4.0/5

vinniedog20 Couples - 21/04/2019 Opinia zatwierdzona w TripAdvisor

We just got back from a Vantage Venture river cruise to Normandy and back. The hotel, where we stayed 3 nights, was the perfect location, a block from where the ship ties up. We took the train from CDG to the Cluny stop, and then tansferered to the #10 line to Javel stop, and we were 1/2 block from the hotel. The Javel station is perfect for the metro lines to central Paris. The hotel was clean and basic but pleasant, and the reception staff English speaking and very helpful.

Dear Vinniedog20 Thank you for taking the time to review your stay with us. It is nice to read your description on our hotel's location and aspect, we thank you deeply for the good rating as well. We sincerely hope to serve you even better next time and achieve a five star rating. Feel free to contact us if you wish to visit the city of light again. Best regards from the whole team.

Tidy property

Ocena na stronie TripAdvisor 4.0/5

RochelleM72 Family - 01/02/2019 Opinia zatwierdzona w TripAdvisor

Handy location with plenty of services near by, train, bus, supermarket. Tidy rooms bit bathrooms very small. Nice breakfast but again small area to accomodate guests. Staff helpful and able to speak English.

Dear Rochelle Thank you for taking the time to review your stay with us. We totally understand that space can be an important criteria to evaluate some hotels and we would certainly love to have a few square meters more for our breakfast room but in this lovely city space is a rarity. We try to position ourselves with a high standard welcoming so that all our customers feel a high comfort in our rather small and "cozy" hotel. Feel free to contact us in advance with your préférences before your next visit so that we can find you a bigger room and better match your expectations. Best regards,

dobre miejsce na nocleg w ramach podróżu służbowej

Ocena klientów 4.0/5

Paweł Pobyt służbowy - 22/12/2018 Opinie potwierdzone ALL

Uprzejma obsługa, dobre śniadania, cichy pokój, blisko do ministerstwa spraw zagranicznych Francji

Dear Pawel, Thank you so much for taking the time to give us your opinion on your stay with us. The overall experience seems to be good, nevertheless we hope we can get the remaining few points on your next visit! Feel free to contact us with your preferences anytime so that we can improve our services and better prepare your next stay. In name of the whole team I wish you a happy new year! Best regards, Cristian Quality manager

Miserable Mercure Mirabeau

Ocena na stronie TripAdvisor 1.0/5

PatMMornington Business - 23/09/2018 Opinia zatwierdzona w TripAdvisor

I had the inglorious misfortune to stay at the Mercure Mirabeau for 2 nights in mid September 2018. I had chosen the hotel because of its location, near to where my business meetings. I had reluctantly booked it at what I believed to be an outrageous price of €365 per night. However, with hotel availability tight and seeing it as rated "4 star", I was looking forward to the 4 star experience, and chose the option of "breakfast inclusive". It was utterly disappointing. First, the 4 star rating? It begs the question as to who rates these hotels? On both mornings, the "hot servings" of breakfast - scrambled eggs, sausages, and bacon were cold. Yeuch! On the second morning there was no fruit available! And the hotel has the audacity to charge €25 for breakfast if you don't include it in your booking! To make matters worse, when I was half way through my hot breakfast, I found a long black hair in the middle of the bacon slices! AARRGH! And the glass provided in the bathroom for drinking water was actually a paper coffee cup. All this for an exorbitant overnight rate and rated 4 star. I don't think so. When I raised my concerns with the attendant at the reservations desk I was advised to take them up with the manager who of course wasn't there! Then there's the WIFI - or should I say, the appallingly bad WIFI. I found it impossible to open a web-page! Terrible quality. That was my first and last visit to this hotel. Not quite the "mercurial" visit I had anticipated!

Dear Mr. Mornington I am very sorry to read a comment of this nature on a client's feedback. I would like to apologize for all the bad experiences you had during your stay with us, it is our main priority to provide the best possible service and welcoming to all our costumers! It is of course unacceptable to have a breakfast experience like the one you had and I strongly believe that this was an exceptional error with no precedents. In terms of pricing and rating there is not much we can do to convert your opinion, the rating corresponds to a certain fulfillment of criteria which we provide and the pricing depends strongly on the season your are booking in. As mentioned before, we try to offer you a very warm and professional welcoming but some things might not always be at the standards we want them to be. I sincerely hope that at some point you forgive some human errors and give us a second chance to receive you anytime soon. If in any case you should book with us please refer to this situation so that we can make your stay as special as it gets. Best regards, and once more, my sincerest apologies Cristian Quality Manager

Very enjoyable stay!

Ocena na stronie TripAdvisor 5.0/5

DougEvans777 Couples - 12/05/2018 Opinia zatwierdzona w TripAdvisor

The service at this hotel was excellent! All of the front desk staff were extremely friendly and helpful. They always greeted us and were eager to answer questions and give advise. Christian was especially nice. The location was perfect for us. The Metro was just outside. There were many restaurants to chose from and close grocery stores. The room was a little small but it was very clean and in excellent condition. The bed was very comfortable and the a/c worked very well. The room also had a safe, which was handy. It was also a very quiet room until around 8:30 am when housecleaning started cleaning rooms. There was always a lot of slamming doors when the rooms were being cleaned. I would recommmend using a doorstop to keep the door open or using a towel to keep the door from slamming. The slamming doors at 8:30 am is what I liked least about the hotel. The friendly staff is what I enjoyed most.

Dear Mr. Evans Let me start by thanking you for staying with us at Mercure Paris Tour Eiffel Pont Mirabeau! If we could rate our client's comments like you rated our stay we would most certainly give you the 5 star rating! We are incredibly proud of all the feedback you just gave us. All feedback is appreciated but the positive one about our staff is what really puts a smile on our faces. Thank you as well for the information about the noisy mornings, it is actually a great idea to prevent this. We will most certainly start to avoid those door slams. Thank you once more for you stay and please feel welcome to visit us again any time. Best regards, Cristian

nice little Hotel, quiet, friendly team

Ocena na stronie TripAdvisor 4.0/5

bluxat Family - 13/02/2018 Opinia zatwierdzona w TripAdvisor

This little Mercure Hotel has a subway station within 50 Meters. You can reach Notre Dame without changing Metro. To Statue of Liberty is just 500 Meters away. Its quiet. Two Cafe Restaurants around the corner. Clean rooms, nice and helpful team, speaks Englisch as well. Good for business, couples and parents with one child. With more children, you have to book two rooms. Thanks!

Bonjour! A big thank you for your nice review. We are happy you enjoyed your stay and that the hotel was ideally located for you to discover Paris! What a pleasure it was to welcome you. And yes a family with two chidren or more should book our "Tribu" offer with a discount on the second room on our website mercure.com ! We hope to see you again. Merci beaucoup Gwenaëlle

Excellent Little Hotel

Ocena na stronie TripAdvisor 5.0/5

noac90 Couples - 18/10/2017 Opinia zatwierdzona w TripAdvisor

The hotel was nearly perfect: looks like it has been recently renovated, modernly designed, relatively large rooms, clean, good French breakfast, extremely helpful staff. The hotel is located in a quiet residential area, near public transit stations. There are many good restaurants and stores in the vicinity.

Dear Noac, Many thanks for this beautifull return after your stay and the 5 stars !!! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Catherine THEROND

Krótkie ale intensywne

Ocena klientów 4.5/5

Marek Znajomi - 17/09/2017 Opinie potwierdzone ALL

Obiekt nie wydaje się duży ale: minimalizacja jego pozwoliła na wygospodarowanie większej przestrzeni w pokojach, pokoje jak i hotel bardzo czyste, w naszym pokoju ubikacja była osobnym pomieszczeniem, pracownicy bardzo pomocni i to naprawdę BARDZO mimo bariery językowej udało się załatwić wiele ważnych spraw. Hotel oddalony 10 minut spacerkiem od największej atrakcji Paryża wieży Eiffla. Przy hotelu znajduje się stacja metra oraz RER. No ale żeby nie było tak słodko to wykupowanie śniadania odradzam. Tym się nie można najeść. A jako turysta zwiedzający to śniadanie jest najważniejszym posiłkiem. To tyle

Szanowny Panie, Jesteśmy bardzo wdzięczni za Pani/ Pana komentarze dotyczące pobytu w Hôtel Mercure Paris Tour Eiffel Pont Mirabeau. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Zapewniam Panią / Pana, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonana / przekonany, że Pani/Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pani/Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Z poważaniem, Catherine THEROND

DRAMAT

Ocena klientów 0.5/5

Marcin Znajomi - 18/07/2017 Opinie potwierdzone ALL

1) Wykupiłem wczesne zameldowanie- o 13 pokoje nie były gotowe ( powinny byc dostępne od 9:00) 2)Zapłaciłem za pokoje obok siebie -dostałem na 3 i 7 piętrze 3)Nie sprawna winda

Pan M., Dziękujemy za poświęcenie czasu, aby napisać do nas po pobycie w hotelu Mercure Paris Tour Eiffel Pont Mirabeau. Przepraszam, że obsługa i dostawa nie żyło się do Państwa oczekiwań i prosimy przyjąć nasze najszczersze przeprosiny. Księga została wykonana z wczesnego zameldowania rozkaz były w pełni zarezerwowane na dzień przed i zrobiliśmy najlepiej daje pokoje jak najszybciej i wyjaśnić, że nie były wiarygodne, aby oferuje 2 pokoje na piętrze Saamów w godzinach porannych. Mój personel Yothan powiedział, że nie akceptuje i wrócić do nas. W zamian oferujemy Państwu późne wymeldowanie. Niestety zatrzymanie naszej windzie z powodu powodzi w piwnicy Po ulewnych deszczy w Paryżu nie może być przywrócony do służby i szybko zostaną rozwiązane tylko jeden poniedziałek po południu. Mogę zaoferować dwie oferty: Oferta 3000 punktów jest twoja karta klubowa Accor Zaoferować jedną noc w przyszłości w naszym hotelu Nie wahaj się ze mną skontaktować bezpośrednio na h2… Z poważaniem Catherine THEROND

Perfect

Ocena na stronie TripAdvisor 5.0/5

Kara C Couples - 27/12/2016 Opinia zatwierdzona w TripAdvisor

The location of this hotel is very central, you are a 20 mins walk to the Eiffel Tower, there is a metro station just across the road and a shopping centre down the street. The staff at the hotel were also very pleasant, they were polite and helpful, if you had any issues they would be happy to help with no problem. The room was quite small, but big enough for our little stay of 3 nights. The room was spotless, there was no dust in sight! Even though the hotel was central, it was very quiet and you can't hear anything from outside. Overall, was a lovely stay and would definitely stay again.

We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Tour Eiffel Pont Mirabeau. I am sure that this feedback will serve as an encouragement to all of our staff Waiting to welcome you again soon and wish you happy end of Year ! Catherine THEROND
Ocena klientów 4.0/5

Anonimowo Pobyt służbowy - 30/11/2016 Opinie potwierdzone ALL

Ponieważ to nie pierwszy mój pobyt, wszystko było jak oczekiwałem. Pokój bardzo przestronny, żadnych uwag. Jedyny problem to śniadanie - mała przestrzeń, nie było w ogóle miejsc rano, musiałem zjeść prawie na kolanie w lobby.

Very Pleased

Ocena na stronie TripAdvisor 4.0/5

Galwaytowngirl Couples - 26/05/2016 Opinia zatwierdzona w TripAdvisor

On the plus side a) Wonderful helpful staff on reception and b) Room was good size for Paris city. Negatives were a) Bed and pillows a little too hard for my liking and b) Breakfast at €17 was very expensive - which is not unusual for city hotels!

Good morning, Thank you for taking the time to write these lines. I have well taken note of all your comments and will do what is necesary to improve quality! Hopefully, we will see you again soon. Best regards,

Convenient

Ocena na stronie TripAdvisor 4.0/5

T5139HFchristineg Couples - 28/04/2016 Opinia zatwierdzona w TripAdvisor

Stayed here because convenient to the River Cruise Quay at Grenelle. Right next to the Metro and RER stations. Just half an hour stroll to Eiffel Tower also. Staff friendly, rooms clean and comfortable. Some traffic noise and rumble from metro below but not troublesome. Breakfast OK but small plates was a bit wierd.

Dear Christine, Thank you for your comment I am glad that you have enjoyed your stay with us. We are as you said, ideally located, close to Metro, which takes you to many Parisian attractions. Looking forward to welcoming you again !
Ocena klientów 4.0/5

Anonimowo Pobyt służbowy - 25/03/2016 Opinie potwierdzone ALL

Bardzo miła obsługa, pokój mógłby być trochę większy. Wifi działało bez zarzutu

good location, comfortable, very helpful staff

Ocena na stronie TripAdvisor 5.0/5

yvonnee794 Solo travel - 20/05/2015 Opinia zatwierdzona w TripAdvisor

2nd visit to this hotel and didn't disappoint. Room small but adequate. very comfortable and good bathroom. Breakfast buffet room also small. The staff at this hotel are excellent, polite, friendly and helpful

Dear yvonnee794, Thank you for your nice comment ! We are very happy when guests come back in our hotel, it is a real proof that you have enjoyed your stay!! Looking forward to wecoming you again !

Hotel and service was great but.......

Ocena na stronie TripAdvisor 4.0/5

greg_vdk Couples - 26/04/2015 Opinia zatwierdzona w TripAdvisor

The room and service was great. Very clean inside. It made me very happy as I was unsure as to what I was walking into. I have no complaints regarding the hotel. The one problem I had was when I left to go to the airport the taxi drive greeted us at the curb then went inside and talked to the guy at the desk. Felt that it was strange but didn't think anything past that. The driver then took me to the airport but I was blown away with the rate I had paid for a 30min ride. It came to 75€!!! I paid with no tip but felt that I had no recourse as the taxi had no business name attached to it. Wasn't happy.

Dear Greg_vdk, Thank you for taking the time to write about us. I am happy to know that you have enjoyed your stay in our hotel. Regarding your taxi request, I will need some more informations so I can find out what happened. We usually work with the G7 company, which is one of the safest in Paris. Feel free to contact me directly. Mathilde J h2955-gm@accor.com

Small but perfect!

Ocena na stronie TripAdvisor 4.0/5

mherma01 Business - 19/04/2015 Opinia zatwierdzona w TripAdvisor

This hotel is the perfect choise when going to this side of Paris. Almost half the price from the big hotels a few hundred meters away. Small but perfect. Good breakfast and nice personell. I will defenatley choos this hotel for my future stays.

Dear guest, Thank you for taking the time to write this nice comment ! I am very happy to know that you have had a nice time with us. It is very important for us that our guests feel good in our hotel. I hope we will have the pleasure to welcome you very soon again ! Best regards,
Ocena klientów 3.5/5

Anonimowo Pary - 13/04/2015 Opinie potwierdzone ALL

Bardzo mila obsluga, hotel maly kameralny.

Good location, nice room and staff

Ocena na stronie TripAdvisor 4.0/5

Biz_in_Paris Business - 12/01/2015 Opinia zatwierdzona w TripAdvisor

Good location and neighborhood. The hotel is just a few steps from the underground station (Line 10 and RER C). The breakfast is expensive (as in every other Mercure in Paris) but with good quality products. Reception staff was very helpful. The corridor to the room is very small. In my second day, the hotel started to re-paint the walls, plastic protection was everywhere, I wish I have been informed on from the hotel manager on what was going on.

Dear guest, I am very pleased to read your comments about our hotel, and to see that you enjoyed your stay with us. Regarding the painting work in the hotel, we have made an information note at the entrance of the lobby and also in the elevator, to inform our guest about that. For your next trip in Paris, don't hesitate to come back in our hotel, I am sure you will apreciate very much the work we have done. Best regards. Valérie Fasoli-Le Bars Manager

Najnowsze opinie: 20

Partner: TripAdvisor

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