Mercure Hotel Stuttgart Sindelfingen an der Messe 4 stars

Customer review rating (ALL Rating) 4.4/5 1,343 reviews

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Description

Hotel extras

  • Green Key-certified hotel

  • 186 spacious guest rooms

  • Rustic cozy wine bar with terrace

  • Indoor pool

  • Only 500m from the motorway exit A81 Sindelfingen-Ost

Our accommodation(s)

Hotel location

Mercure Hotel Stuttgart Sindelfingen an der Messe

Schwertstr. 65, -, -
71065 SINDELFINGEN
Germany

GPS:48.704585, 9.039484

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,343 reviews

TripAdvisor Rating  4.0/5  567 reviews

Dreadful. Checked out after 1 day

TripAdvisor rating 1.0/5

Mike G TripAdvisor review

I booked a 2 night stay, and my email confirmation said it was "Long stay - bed & breakfast" I drove 200km to the hotel, was met with a 10-minute queue at reception (Friday evening check-ins), and was then happily told that my "Bed & breakfast" rate, errr, doesn't include breakfast. And she wanted to know which website I'd booked the hotel with ? Errr, your own website.... Basically, the Accor website itself is misleading. In the T&Cs popup for the "Stay longer and save - Bed & breakfast" rate, it says "The longer you stay, the more you save, daily breakfast included"... but further down on the same webpage, "** Breakfast not included", and says it would cost 25 Euros per night. I went for dinner in the bar/restaurant, but it seemed to have a very limited selection. A few flamkuchens, pasta, a speghetti carbonara, or Zürcher Geschnetzeltes (which actually wasn't bad) and that was it. There's a fridge opposite reception with some soft drinks, beers, etc, so you can buy a few bits there. There's a shopping centre 6-7 minutes walk away. My hotel room itself was soul-less. Immaculately clean, fairly good size, but yes, I do miss the Pullman rooms. It looks like my room used to have a fridge in it, but it was removed, and now just the ventilation holes remain. I did get a bottle of water, a Nespresso coffee machine (and capsules) & a kettle. It's hard to describe, but it's like staying in an office block, rather than spoiling yourself with a hotel stay (does that make sense?) However, it does have air conditioning which seems to work okay, but it's loud. The sound proofing was excellent, I was next to the road, but I heard almost nothing. Just, don't ever bring a date here. You might not get a second date, if you do... I can't comment on the Pool or Spa area as the place was always full of kids. And, 8.50pm on a Friday evening, reception was packed again, with lots of families waiting to check in. For English readers, this place is more like a Travelodge than a Premier Inn. Oh, and whilst writing this review, at 10.10pm, all the electricity in my room went off for about 10 minutes. And then it was fine again. Apparently, one of the other rooms on my floor blew their fuse, so all the rooms lost power for a while. Good luck, if you're coming here with children. Would I recommend this place ? Short answer: No, never. I actually paid for 2 nights, and checked out after the 1st day. The receptionist didn't even notice, nor tell me that I had 30-Euros of food/drinks on my bill to pay, I had to come back into the hotel, and tell her that. Oh, and after sending two emails to reception, they did allow me to have breakfast for free. I was there at 6.40am, and even by then, the warm food was miserable and lukewarm. Definitely not worth 25 Euros per day. I drove home trying to think of anything positive to say about this hotel, but I drew a blank. Avoid.

Customer review rating 2.0/5

Stef41 Families - Confirmed reviews ALL

Too hot in the room. Impossible to sleep.

Dear Stef41, we apologize for the discomfort you experienced with the room temperature. Your feedback is valuable to us. Rest assured, we will address this concern promptly. Das Team des Mercure Stuttgart Sindelfingen an der Messe

Good stay

Customer review rating 4.5/5

Yasir Business - Confirmed reviews ALL

As usual, I had a nice quiet room facing the parking lot, with a fridge. I was happy with the accommodation but suggest you look into a different brand of soap for the showers as using the soap results in itchy skin. I confirmed the same experience with a colleague who also stayed there at the same time.

Dear Yasir, Thank you for your positive review. We are delighted to hear that you enjoyed your stay with us. Your feedback regarding the soap in the showers has been noted, and we will look into this matter promptly. We appreciate your suggestion as it helps us improve our services. We hope to welcome you back soon. Das Team des Mercure Stuttgart Sindelfingen an der Messe

Good stay

Customer review rating 4.5/5

J.b. Business - Confirmed reviews ALL

The room was clean and spacious, the breakfast is amazing, too much to try it all. Only downside is the missing air condition.

Dear J.B., we are delighted to hear about your positive stay with us. Thank you for your feedback. We appreciate your kind words about our staff. Regarding the air conditioning, we regret any inconvenience caused as we do not have it in all rooms. We hope to welcome you back soon. Das Team des Mercure Stuttgart Sindelfingen an der Messe

Good

Customer review rating 4.0/5

Db Business - Confirmed reviews ALL

Good, friendly staff

Dear Db, thank you for your kind words about our friendly staff. We appreciate your positive feedback. Das Team des Mercure Stuttgart Sindelfingen an der Messe

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Other web-users rate our hotel

  • 552 reviews 6.4/10 Location
  • 1,067 reviews 7.5/10 Room
  • 805 reviews 8.9/10 Service
  • 26 reviews 5.2/10 WiFi
  • 708 reviews 8.7/10 Breakfast
  • 520 reviews 7.4/10 Cleanliness
  • 340 reviews 4.3/10 Value
  • 327 reviews 6.4/10 Pool

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