Hotel Mercure Paris La Sorbonne Saint Germain des Prés 4 estrelas

Classificação clientes Avis 4.1/5 3.448 comentários

Reservar este hotel
Quarto 1

+ 17 Serviços

Extras do hotel

Lounge do bar e jardim de verão e WIFI grátis. Estacionamento público na Rue Soufflot, a 3 minutos a pé do hotel e Vélib nas proximidades. Passeie ao longo das margens do Sena a caminho do Louvre e descubra seus tesouros e livrarias.

Localização do hotel

Hotel Mercure Paris La Sorbonne Saint Germain des Prés

14 rue de la Sorbonne
75005 paris
frança

Tel: +33156243434

Fax: (+33)1/56241960

Check-in a partir das 14h00

Check out até as 12h00

  • BOULOGNE GARE AUSTERLIZ :  10 Cluny La Sorbonn

  • PORTE DE CLIGNANCOURT :  4 St Michel

  • PORTE ORLEANS :  4 St Michel

  • RER :  B - C St Michel - N.D

  • De avião

    PARIS ORLY A 20 km / 12 milhas

  • De avião

    ROISSY CDG A 25 km / 15 milhas

  • De helicóptero

    HELIPORT DE PARIS A 5 km / 3 milhas

  • De trem

    GARE AUSTERLIZ A 2 km / 1 milhas

  • De trem

    GARE DU NORD A 3 km / 1 milhas

  • De trem

    GARE MONTPARNASSE A 2 km / 1 milhas

GPS:48.849171, 2.343006

Serviços de hotéis

Serviços no hotel e nas proximidades

Check-in a partir das - Check out até as

Em resumo

  • Estacionamento
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
Serviço de buffet
  • Sem Restaurante
  • Um Bar
  • Café da manhã
    • Buffet
  • Serviço de quartos
    • Pratos quentes
Acessibilidade
  • Hotel com acesso para cadeira de rodas
Serviços e equipamentos de hotel
  • Informações do hotel
    • 47 quartos
    • 2 quartos para pessoas com mobilidade reduzida
    • 9 quartos para famílias
    • 9 quartos contíguos
    • 31 quartos para não fumadores
    • 6 pisos
  • Idiomas falados no hotel
    • Espanhol
    • Inglês
    • Vietnamita
    • Português
    • Italiano
    • Francês
  • Serviços de lavanderia/manobrista
    • Lavagem a seco / Ferro de passar
  • Wi-Fi
    • Linha de transmissão de alta velocidade
    • WIFI nas áreas comuns
    • WIFI no hotel
  • Ar condicionado
    • Ar condicionado
  • Instalações para pessoas com mobilidade reduzida
  • Instalações para check-in e check-out
    • Check-out expresso
    • Check-in expresso
  • Concierge
    • Concierge
  • Equipamentos de mesa disponíveis
    • Máquina de engraxar sapatos
  • Ferro
    • Ferro de passar na recepção
  • Cofre na recepção
    • Cofre na recepção
Acesso à acomodação
  • Soufflot
    • Próximo da propriedade
    • Público

Nossas acomodações

Nosso hotel totalmente renovado oferece 47 quartos padrão e privilege, brilhantes e agradáveis, com tons quentes que criam uma atmosfera acolhedora e confortável. Alguns têm vista de La Sorbonne. Aproveite o WIFI grátis, ar condicionado e roupa de cama upscale.

Avaliações dos nossos hóspedes para
Hotel Mercure Paris La Sorbonne Saint Germain des Prés

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.1/5

3.448 comentários

Classificação no TripAdvisor 4.0/5

1.127 comentários

Great, convenient hotel, BUT uncomfortable bed.

Classificação TripAdvisor 2.0/5

SuperGreg 13/03/2020 Avaliação certificada TripAdvisor

This Left Bank hotel is super-convenient to all of Paris as well as the RER-B train line to the airport. The staff are friendly and helpful the hotel is clean. Rooms are nice and roomy for the price, considering that many Paris rooms are not large. My only complaint was the awful bed. It was very lumpy and they used a plastic sheet under the linens when meant that you would wake up wet from perspiration.

Dear SuperGreg, Thank you for your recent stay. We appreciate you taking the time to notify us of your recent experience with us. Although you found our location ideal, friendly and helpful staff, the hotel is clean, rooms are nice however, we regret to know that the bed did not meet your expectation This certainly is not indicative of what we hear from the great majority of our guests I will attempt to research which room you occupied so the mattress can be inspected and switched out if necessary. We welcome your feedback and hope that despite your recent experience you will provide us with the opportunity to welcome you back in the future. Take care & stay safe Best regards Maria PIRES General manager

Hotel with an excellent location for visiting Paris

Classificação TripAdvisor 4.0/5

AldoV432 30/01/2020 Avaliação certificada TripAdvisor

This hotel has an excellent location, which makes it perfect for visiting central Paris. Staff were friendly and the room was clean. The room we had was very quiet, but rather dated. The lighting was a bit gloomy, but bathroom and shower were fine. Breakfast was average.

Dear Aldov432, Thank you for choosing to stay at our hotel and complete review following your recent stay here at the MERCURE PARIS LA SORBONNE Nothing gives us more pleasure than knowing that our guests have had a fantastic stay with us, we are truly delighted to know that our team has made a positive impression on you. your feedback has been shared with our team members and has been very appreciated I hope we will be able to welcome you back in the future for a better experience. Kind regards, Maria PIRES Manager

This was my worst stay at an Accor property.

Classificação TripAdvisor 1.0/5

w0lv3rin3 Business - 29/01/2020 Avaliação certificada TripAdvisor

This was my worst stay at an Accor property. The room was small & at an end of a cramped corridor. The bathroom was really, really small. The overall room was untidy, stuffy and tucked away in a corner at the back of the building. The access to the room was a narrow, unclean corridor.

Not recommended

Classificação TripAdvisor 1.0/5

Llewellyn E 24/01/2020 Avaliação certificada TripAdvisor

The hotel is in serious need of an overhaul. Beds are beyond tired, breakfast very poor and internet service unreliable. A good location but poor sound insulation. Other hotels can easily provide a better service/quality at a similar price. Not recommended.

Dear guest, I thank you for taking the time to share your experience at Mercure Paris La Sorbonne Saint Germain des Pres during your last stay. We thank you for all our guests’ feedback and I am disappointed to read that your stay did not live up to your expectations. Therefore, I would very much like the opportunity to discuss the points you have raised further, and I would kindly ask you to contact me on 0033156243462 or by email at h2897-gm@accor.com We wish you only the best of future traveling experiences. Warm regards Maria PIRES Manager

Bad breakfast

Classificação TripAdvisor 2.0/5

manukareol Couples - 02/01/2020 Avaliação certificada TripAdvisor

The room facilities need an update, especially the bathroom and the beds. The breakfast lounge is too small and there is not availables tables for all. You have to wait for an available site. The staff does not facilitate things either.

Dear Guest, Please allow me to apologize for the various elements of your stay that lead to such disappointment. I can assure you that this is not the level of service that we strive to provide to our guests. Your comments have been shared with the management teams involved and will be used to monitor and improve the service that we provide to our guests I sincerely hope you will revisit us again in the future in order for us to change your impression of our hotel. Best regards, Maria PIRES Manager

Well-located for the Left Bank

Classificação TripAdvisor 5.0/5

agw1944 Couples - 29/12/2019 Avaliação certificada TripAdvisor

Well-located across the street from the Sorbonne, this hotel gave us an excellent base for a short stay in Paris just before Christmas. Although we'd booked a Privilege room it turned out that a Standard room was equally as good and had the advantage of not being on the street frontage and thereby being very quiet. The front of house staff couldn't have been more helpful in trying to secure taxis for us in a strike-bound and grid-locked city.

Dear AGW1944, First of all, thank you very much for taking the time to write a review on TripAdvisor. We are very grateful as it is rewarding for our team. We cannot say enough about your lovely review. Each of our guests is unique, and we do our best to provide a seamless experience to everyone. Our teams do their best to make your stays a success and provide you with a unique and irreproachable service We hope to welcome you back very soon, Kind regards, Maria PIRES Manager

ok

Classificação TripAdvisor 3.0/5

adipava Solo travel - 15/12/2019 Avaliação certificada TripAdvisor

Everything was OK. I only had one problem. Due to the SNCF and RATP strike, I wanted to list the bus tickets for the CDG airport. No printer in the hotel works.!!!! I couldn't believe it was possible.

Mercure Paris La Sorbonne Saint Germain des Pres

Classificação TripAdvisor 4.0/5

wilky251 Couples - 14/08/2019 Avaliação certificada TripAdvisor

Lovely hotel right in the heart of the Latin Quarter, a five minute walk from Luxembourg Gardens and within a few minutes from some lovely restaurants. The staff were very accommodating and the breakfast were superb. The hotel is within walking distance of most of central Paris’s tourist attractions. A great hotel with great staff and good value. We will be returning.

Dear Wilky251, Thank you for choosing to stay at our hotel and for taking the time to write a comment here on TripAdvisor. We strive for excellence so we're thrilled you appreciated not only for our great location in the heart of the Latin Quarter, comfortable accommodations and friendly staff but also our delicious breakfast options Your praise lets us know we're doing our job We can't wait to host you again soon for another amazing experience! Have a fantastic day Best regards Maria PIRES General manager

quite retreat in the heart of paris

Classificação TripAdvisor 5.0/5

tremy2018 Couples - 30/07/2019 Avaliação certificada TripAdvisor

the hotel is lovely with an small interior garden, the manager is 100% service oriented, the street is calm however right in the middle of Saint Michel. The room street side are calm after working hours and the room backyard side are really calm and it is good to find a peaceful retreat in such a lovely and one of the most traditional district of Paris!

Dear Tremy2018, Thank you for choosing to stay at our hotel and for taking the time write a comment here on TripAdvisor. Nothing gives us more pleasure than knowing that our guests have had a fantastic stay with us, we are truly delighted to know that our team has made a positive impression on you. Your satisfaction is a perfect source of motivation for us. Your feedback is greatly appreciated, we hope to welcome you back again for another equally magnifique experience. Sincerely, Maria PIRES General manager

Very Good Hotel in excellent location

Classificação TripAdvisor 5.0/5

Robert M Couples - 23/05/2019 Avaliação certificada TripAdvisor

Very clean, bright hotel, comfortable rooms, very helpful staff. Good breakfast, excellent location walking distance of many galleries, shops and historical buildings. Easily accessible from metro and RER

Dear Sir, We would like to thank you for sharing your review after your recent stay with us at Hotel Mercure Paris La Sorbonne Saint Germain des Pres. Indeed we are located on the Left Bank in the very heart of Paris, within walking distance of Notre Dame, Panthéon, Luxembourg gardens and Saint-Germain des Prés, in a historic building of the Latin Quarter in front of the University of La Sorbonne. All the comments are very precious for us as they allow us to continuously improve our level of service. We would be glad to welcome you back to our hotel for another stay. Do not hesitate to contact us directly you will be assured to get the best price. Yours sincerely Maria Pires Manager

Too expensive for what it is

Classificação TripAdvisor 1.0/5

wildwind557 Couples - 10/09/2018 Avaliação certificada TripAdvisor

We did internet check-in in order to walk in straight away which was the case in other Accor Hotel in Paris. When we arrived, the receptionist demanded we have to fill a form. We did, then we were asked to pay although it was all prepaid including tax. Then another male receptionist said tax can be paid on check-out. After a long time standing at reception, she told me she was a fill-in today, so she is not familiar with the hotel. There are two lifts and according to your room number, you had to take a particular lift. We were told wrong one! We were walking back and forward with large luggage to find our room. A strange thing was she asked another receptionist and he agreed what she told us!Finally, we found our room. The room was roomy. The good thing was just it. There were a coffee machine but wrong pods were there with hardly any coffee cream. We tried to make ourselves coffee but almost impossible! It was particularly advertised there was a Nespresso machine for our use! We thought it was great idea but it was not worth mention it after all! The shower was terrible! The shower head was not height changeable and fixed in terrible angle and water was going everywhere, flooding the bath room. Breakfast was good. There was a very friendly nice female staff served us with smile. She was the best thing happened at the hotel. Check-out was smooth as expected as we have experienced another Accor Hotel. We didn't have to pay extra tax after all as we already prepaid. It costed us three times more of another Accor Hotel in Paris where we previously stayed and this was absolutely terrible! We will go back to another one any day for sure but never to be back to this one!

Dear Wildwind557 I've read through your comments and would like to offer my sincere and deepest apologies for the sub-standard incidents you encountered during your recent stay with us Please allow me to apologies for the various elements of your stay that lead to such disappointment. I can assure you that this is not the level of service that we strive to provide to our guests. Please rest assured we take all our feedback most seriously and take corrective actions to ensure such errors are not repeated here at MERCURE PARIS LA SORBONNE I hope we will have the opportunity to restore your faith in our hotel and for you to receive and experience our usual MERCURE standards in the near future For any future stays, please do not hesitate to contact me directly on H2897-GM@ACCOR.COM Kind regards Maria PIRES General manager

Great hotel and staff

Classificação TripAdvisor 5.0/5

Chris_Delatreche Couples - 17/05/2018 Avaliação certificada TripAdvisor

It's a very well located hotel, in a quiet street but near the river and many tourist locations. The room was beautifully decorated, spotless and very comfortable. The staff were very friendly, helpful and smiling. I would definitely recommend

Dear Guest, We would like to thank you for sharing your review after your recent stay with us at Hotel Mercure Paris La Sorbonne Saint Germain des Pres. Indeed we are located on the Left Bank in the very heart of Paris, within walking distance of Notre Dame, Panthéon, Luxembourg gardens and Saint-Germain des Prés, in a historic building of the Latin Quarter in front of the University of La Sorbonne. All the comments are very precious for us as they allow us to continuously improve our level of service. We would be glad to welcome you back to our hotel for another stay. Do not hesitate to contact us directly you will be assured to get the best price. Yours sincerely. Maria Pires Manager

Paris Spring Trip

Classificação TripAdvisor 4.0/5

twa951 Family - 12/05/2018 Avaliação certificada TripAdvisor

The hotel is a great location with a friendly helpful staff. Our room was clean and well appointed. Our only complaint was that the mattress was too soft. The breakfast had a good variety. Would consider staying at this hotel again on a return to Paris

Dear Sir, We very much appreciate your comments regarding your stay at the Mercure La Sorbonne St Germain. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Maria Pires Manager

Beutiful hotel in the best zone of Paris

Classificação TripAdvisor 5.0/5

jmanuelp85 Couples - 04/05/2018 Avaliação certificada TripAdvisor

I went to Paris for my Honeymoon, we searcehd lots of hotels and we are glad we selected mercure. The hotel is situated in the best place of Paris, all the atractions of the city are walking distance and the metro and bus stations are not more than 5 minutes walking. The rooms are very clean and it seems they have been refurbished not long ago. Thank yoo very mucho for your atentions!

Dear Madam, Dear Sir, We very much appreciate your comments regarding your stay at the Mercure La Sorbonne St Germain. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Maria Pires Manager

Good choice

Classificação TripAdvisor 5.0/5

FiMck50 Family - 24/02/2018 Avaliação certificada TripAdvisor

Family of 3, this hotel suited us perfectly. Room not huge but was clean, bathroom good, and good facilities. Nice choice at breakfast, continental and hot options. Nice coffee too! Reception helpful. Overall great location, short walk to a good choice of bars and restaurants, and close to Notre Dame

Dear Customer, We would like to thank you for sharing your review after your recent stay with us at Hotel Mercure Paris La Sorbonne Saint Germain des Pres. Indeed we have family rooms up to three people, or adjoining rooms. We are also very glad to see that you found our hotel ideally located on the Left Bank of the Seine within walking distance of Notre Dame and Saint Germain des Pres, it is true that we are in a very nice Parisian neighborhood with plenty of shops and restaurants nearby and very easy access to the main sightseeing's in Paris. We would be glad to welcome you back to our hotel for another stay. Do not hesitate to contact us directly you will be assured to get the best price. Yours sincerely. Maria Pires Manager

30th Wedding Anniversary Trip

Classificação TripAdvisor 5.0/5

736carolo Couples - 01/02/2018 Avaliação certificada TripAdvisor

We wanted a well located base, clean and safe. The staff at the hotel were very friendly and helpful. Hotel was very clean and tidy. The room was good. I had read a review about the cleanliness of the hotel’s rooms but it was very clean, including the bed linen and the towels. The area where the hotel was located was nice and felt safe. We didn’t try the breakfast as we wanted to experience eating in French cafes. There were plenty nearby and lovely eating places as well. I recommend Le Prince Racine for breakfast and an evening meal.

Dear Guests, We would like to thank you for choosing our venue to celebrate your 30th Wedding Anniversary at our sides. Glad to know that you enjoyed your stay in Mercure Hotel La Sorbonne due to friendliness of our staff, our clean and safe hotel. Thank you for highlighting our excellent location close to the metro stations and RER in the heart of the Latin Quarter, a very nice Parisian neighborhood with plenty of shops and restaurants nearby and a very easy access to the main sightseeing's in Paris. The entire team of our hotel is looking forward to welcome you back soon, do not hesitate to contact us directly. Kind regards from Paris, Maria PIRES, Manager

Four day holiday

Classificação TripAdvisor 4.0/5

christinemZ1903RF Couples - 18/01/2018 Avaliação certificada TripAdvisor

Hotel was central easy walking distance to most of the sights, staff at hotel very pleasant. room in hotel was on the small side and got very warm at night even with the heating turned off apart from that we had a pleasant stay would recommend to family and friends

Dear Madam, Dear Sir, First of all we would like to thank you for choosing the Hotel Mercure Paris la Sorbonne for your stay in Paris. It is a pleasure for us to know that you enjoyed your stay with us. Morevorer, we are glad to know that you will recommend us to your family and friends. Do not hesitate to come back at our Hotel; it would be a pleasure to welcoming you again to share other Parisian memories. We hope to welcome you again at Hotel Mercure Paris la Sorbonne, Best Regards, Maria PIRES Manager

Very disappointed

Classificação TripAdvisor 2.0/5

975Fifi Family - 06/01/2018 Avaliação certificada TripAdvisor

I am really sorry that is not a 4 star hotel. The reception was very old and dated. The receptionist was a very nice lady, but had no idea what is Baileys. My daughter and myself requested for baileys with ice, there was no ice and she poured the bailey in wine glasses right to the top of the glass a full glass of bailey with no ice. Then for the 3 nights each time you went out, went upstairs to the small room for 3 people had to come back downstairs to activate the cards to open the door. The bathroom was old and shabby and the shower was in the middle of the bath and only half glass to keep the floor dry.

Good location, good breakfast, rather small room.

Classificação TripAdvisor 4.0/5

Flavia B Family - 09/12/2017 Avaliação certificada TripAdvisor

Good connections to public transportation, central location close to restaurants and shops, quiet area. Great continental breakfast. Room rather small, mini-bar. TV had some problems, plus one of the towels was wet and dirty when I unfolded it.

Dear Madam, Dear Sir, First of all we would like to thank you for choosing the the Hotel Mercure Paris la Sorbonne for your stay in Paris. It is with great pleasure to hear that you had a good stay with us and that all our facilities and the staff of the hotel have met all your expectations. Do not hesitate to come back at our Hotel; it would be a pleasure to welcoming you again to share other Parisian memories. We hope to welcoming you again at Hotel Mercure Paris la Sorbonne, Best Regards, Maria PIRES Manager

Quite disappointing hotel regarding equipment as well as poor service& cleaning

Classificação TripAdvisor 2.0/5

jaimesH5739TG Business - 07/12/2017 Avaliação certificada TripAdvisor

I would recomment a much better equipment and a much better cleaning of the rooms and public spaces. My long experience travelling abroad shows me that this hotel is not offering the service and the equipment required/expected in a four star hotel, but rather a medium three star hotel. This was a very disappointing experience!

Dear Madam, Dear Sir, First of all, we would like to thank you to choose Hotel Mercure Paris la Sorbonne for your stay in Paris. We would also like to thank you for taking the time to write a comment, despite the fact that your opinion is not positive. We regret to hear that our infrastructure and our room service did not please you. We have sent your comment to the Housekeeping so we are more forgiving about the cleanliness of the rooms as well as the public places. Regarding the bathroom, we try to find a solution so that our customers can fully enjoy their room; we have taken into account your remark. However, do not hesitate to come back to us directly for any other request or during your next stay in Paris so that you have a special welcome. Here is our e-mail address: h2897@accor.com Our primary goal is to satisfy our customers so that they can have a good stay in Paris as well as in our establishment. We want to offer our customers a service worthy of a 4 stars. We hope to see you again soon at the Mercure Paris La Sorbonne. Best Regards, Maria PIRES Manager

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