ibis Coventry Centre

Informacja

ibis Coventry Centre 3 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 344

hotel certyfikowany ALLSAFE

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Opis

O hotelu

  • On Site Parking

  • Fogg's Restaurant serves a choice of international cuisine

  • Multinational team speaking a multitude of languages

  • Within walking distance to Coventry's main shopping areas, Coventry University, and The Wave.

  • Central location, with plenty of nearby transport links

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Lokalizacja hotelu

ibis Coventry Centre

Mile lane
CV1 2LN COVENTRY
United Kingdom

  • By bus:  900 Various

  • Samolotem

    BIRMINGHAM INTL W 19,3km / 12,06 mil

  • Samolotem

    COVENTRY AIRPORT W 4,83km / 3 mil

  • Pociągiem

    COVENTRY STATION W 0,4km / 0,25 mil

Pozycja GPS:52.402527, -1.506432

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Restauracja
  • Podjazd dla wózków
  • Wi-Fi
  • Bar

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Nasze pokoje

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Opinie naszych gości

Opinie gości dotyczące hotelu
ibis Coventry Centre

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 344

Ocena TripAdvisor  4.0/5  Liczba opinii: 785

Certyfikat Doskonałości 2022

Great for what I needed

Ocena na stronie TripAdvisor 5.0/5

gregoryr632 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

No issues at all. Every one of the staff I interacted with was very helpful and pleasant. Easy walking distance to the train station to get to the CBS Arena. Discounted car parking on site so it made my trip easy all round.

Dear gregory632, We very much appreciate your comments regarding your stay at the ibis Coventry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iwona Cieslak Assistant General Manager Ibis Hotel Coventry Centre

Udany pobyt i bardzo mili pracownicy.

Ocena klientów 5.0/5

Kacperek Pary - Opinie potwierdzone ALL

Spokojnie, przyjemnie i pomocni pracownicy

What a great 2 nights stay

Ocena na stronie TripAdvisor 5.0/5

Nicole D Opinia zatwierdzona w TripAdvisor

My stay at Coventry Ibis exceeded my expectations, it was cosy, the staff members were polite, helpful and friendly. Their greetings were pleasant and when leaving they welcomed me back which I definitely will come back. It was situated in a convenient place.

Dear NicoleMLRD, We very much appreciate your comments regarding your stay at the ibis Coventry Centre. It is always a pleasure to welcome back returning guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and looking forward to seeing you soon again. Sincerely, Faris THOWFEEK General Manager - Ibis Hotel Coventry Centre

great value, great location hotel

Ocena na stronie TripAdvisor 4.0/5

jim_lincoln Opinia zatwierdzona w TripAdvisor

just off the ring road, the IBIS is easy to access with a huge reasonable value car park. Room small but very adequate and clean. Service from all staff excellent. Communal area a bit confined, but Coventry City just yards away.

Dear jim_lincoln, We very much appreciate your comments regarding your stay at the ibis Coventry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faris THOWFEEK General Manager - Ibis Hotel Coventry Centre

Nice hotel

Ocena na stronie TripAdvisor 4.0/5

stevenchristmas2021 Opinia zatwierdzona w TripAdvisor

Nice hotel, clean, modern, good breakfast offering in modern restaurant area. Friendly helpful staff at the reception and bar. Easy walking distance to city centre and train station. Parking available for a fee at the hotel.

Dear Stevenchristmas2021, We very much appreciate your comments regarding your stay at the ibis Coventry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faris THOWFEEK General Manager - Ibis Hotel Coventry Centre

F! Silverstone

Ocena na stronie TripAdvisor 5.0/5

Deepwater100 Opinia zatwierdzona w TripAdvisor

The first thing to be said was the staff were extremely pleasant and helpful the whole time I was there from assisting with the internet to giving general advice, much appreciated. I found the hotel, room and bathroom very clean and tidy & the food was also very nice, the children loved it. There was ample easy access parking and only a short walk to the Town Centre. A very pleasant 4/5 day stay and will certainly stay again for next years British Grand Prix, Silverstone being an hours drive away. My family also stayed so very pleased, thank you.

Dear Deepwater100, We very much appreciate your comments regarding your recent stay at Ibis Coventry Centre. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future. Yours sincerely, Faris THOWFEEK General Manager - Ibis Hotel Coventry Centre

Excellent stay and exceptional customer service

Ocena na stronie TripAdvisor 5.0/5

viktorijaantonenkova Opinia zatwierdzona w TripAdvisor

Stayed at ibis Coventry centre for a Graduation ceremony at Warwick University. Modernly designed, well -located, providing customers with great facilities for a pleasant stay as well as serving tasty breakfast with plenty of options to choose from. But beyond all - exceptional customer service as when the guest is treated with respect, smile and extra attention, always making sure to respond to all the requests promptly and professionally as to the highest standards of customer service. Really enjoyed this stay especially on the day that was very memorable to me. Huge thanks to all the team of the hotel, especially to front desk team members Diana, Beatriz, Codruta and Marcin who made this stay very special!

Dear viktorijaantonenkova, Congratulations on your graduation!! We very much appreciate your comments regarding your stay at the ibis Coventry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faris THOWFEEK General Manager - Ibis Hotel Coventry Centre

Wonderful stay, wonderful staff

Ocena na stronie TripAdvisor 5.0/5

Shezke Rodziny - Opinia zatwierdzona w TripAdvisor

The staff at this hotel, without exception, were amazing. They couldn't do enough for us and went over and above to assist - just fantastic and certainly made our stay enjoyable. The only complaint I have is that the lighting in the rooms is very dim. It was difficult to read, find things in suitcase and put on makeup. Rooms need to have better lighting.

Dear Shezke, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Diana Suskova Front Office Manager

Checkout fiasco

Ocena na stronie TripAdvisor 2.0/5

I7393JMkevink Couples - Opinia zatwierdzona w TripAdvisor

Hotel location, ability to checkin online, half board option all very good, as was service when we arrived and in the evening. Food menu selection not vast be plentiful. We received an email advising we just had to leave our key in the room or put in box, but the unqualified staff when we wanted to leave made us to feel like criminals. This did nothing for our stay when they then could see it was their issue.They certainley didnt have the ability to apoligse.

Great location

Ocena na stronie TripAdvisor 5.0/5

487martin594 Couples - Opinia zatwierdzona w TripAdvisor

Great location for the city centre a 5 minute walk. Modern, clean and comfortable room, safe parking, friendly and helpful staff. A good breakfast with plenty to choose from. Above all great value. Thanks

Dear Martin, We very much appreciate your comments regarding your stay at the ibis Coventry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faris THOWFEEK General Manager - Ibis Hotel Coventry Centre

Always better than I expect!

Ocena na stronie TripAdvisor 5.0/5

makindejeremiah Solo travel - Opinia zatwierdzona w TripAdvisor

The staff was excellent as always. Food and drinks menu is reasonably priced. Practically in the middle of town centre. The rooms are well lit and the beds are comfortable. There’s no noise which makes you sleep so much better.

Good morning makindejeremiah, Thank you for your great feedback. We are happy that you enjoyed your stay in our hotel and we truly hope to see you again soon. Thank you Best Regards, Iwona CIeslak Assistant General Manager

Reliable as always

Ocena na stronie TripAdvisor 4.0/5

Lynorpheus Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I stay here regularly, and as always, the welcome from reception staff was warm, the room was clean, the bed comfortable, the breakfast OK.....It works well for me when traveling on business as it's good to know what to expect, and this particular Ibis hasn't let me down yet.

Thank you very much for this positive feedback. I will share your comments with our team, I am sure they will be pleased to hear that you enjoy your stays. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Iwona Cieslak Assistant General Manager

A 3 star hotel with platinum service. Excellent front desk service

Ocena na stronie TripAdvisor 5.0/5

tayomoshood Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I was well received with warm welcome to the hotel by the front desk staff ( Victoriya and Beatrice). They were exceptional in their handing of customers. I am a platinum member of the Accor Hotels grioup, I must admit that the reception was just same as when you visit the high end hotel of the Accord group. The room are clean and the break fast was good. This is the 3rd time I am staying in the hotel. This hotel is my favorite choice anytime I am in Coventry

We very much appreciate your comments regarding your stay at the ibis Coventry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are more than happy to hear that you have received high end service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faris THOWFEEK General Manager - Ibis Hotel Coventry Centre

Nicely refurbished

Ocena na stronie TripAdvisor 4.0/5

karld19 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

The breakfast was a little less, as there was no cheese in the weekend and there was little choice of bread, but for the rest more than OK. The rooms very very nice and mordern compared to last year, totally refurbished.

We very much appreciate your comments regarding your stay at the ibis Coventry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and we will take your breakfast comments on board, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faris THOWFEEK General Manager - Ibis Hotel Coventry Centre

Superb location and services

Ocena na stronie TripAdvisor 4.0/5

NMKJO Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Wonderful place and very close to the center of Coventry. Nice team and excellent services. The rooms are very quiet and warm. I think this can be my first option always in Coventry from now on. Thanks for such combination of comfort.

We very much appreciate your comments regarding your stay at the ibis Coventry Centre. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faris THOWFEEK General Manager - Ibis Hotel Coventry Centre

Room OK Disappointing breakfast and welcome

Ocena na stronie TripAdvisor 3.0/5

Youngpensioner Couples - Opinia zatwierdzona w TripAdvisor

Room clean and comfortable for one night. Buffet breakfast very disappointing-uncleared tables,congealed scrambled egg. Insufficient staff who are not particularly caring. Convenient location. A littlle attention to customers would make a big difference.

Dear Youngpensioner, We very much appreciate your comments regarding your stay at the ibis Coventry Centre. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The issues raised in your email have been addressed with the food and beverage team and re-training has been set in place to ensure that there is no recurrence of this failure. Thank you again for sharing your experience, and we hope to see you again. Sincerely, Faris THOWFEEK General Manager - Ibis Hotel Coventry Centre

Room small, no toilet brush, no wake up call

Ocena na stronie TripAdvisor 3.0/5

sandrsch Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

The room was small, there was no toilet brush - hm, after morning toilet, that is appreciated item, they promised me a wake up call, which did not come (ups, somebody could miss its flight ...). For business trips, the attitude is tremendously challenging, we like to see things going smooth.

Dear Sandrsch, Thank you for taking the time to tell us about your experience at the ibis Coventry Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Can I also apologise for any discomfort caused due to the size of the room. I appreciate that you felt the room was small; regrettably this is not something we are able to change easily. I can assure you that as per quality audit recommendations and health and safety requirements the size of the bedroom is large enough to accommodate two adults. We will however bear your feedback in mind when advising guests at booking stage in future. For your comfort in the future, please be assured that Ibis staff are available 24 hours a day should something not be to your satisfaction. I am sure that had you raised your issues with the staff at the hotel they would have made every effort to make your stay more pleasant. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Faris THOWFEEK General Manager - Ibis Hotel Coventry Centre

Week end stay

Ocena na stronie TripAdvisor 5.0/5

Sightsee748759 Couples - Opinia zatwierdzona w TripAdvisor

Yes very good hotel excellent location, staff very friendly, room very modern Showers excellent .... would recommend Ibis Coventry central anytime easy parking , food excellent again all the hotel staff excellent..

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Coventry Center. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another journey with us. Sincerely, Faris THOWFEEK General Manager - Ibis Hotel Coventry Center

Breakfast is a disaster and they don't tell you bar closes at 11pm

Ocena na stronie TripAdvisor 1.0/5

Mark B Couples - Opinia zatwierdzona w TripAdvisor

We generally love Accor properties, however the management of this place is let down in two areas. The hotel generally is fine, in a good location and the rooms were fine. However we were extremely disappointed that despite being given the expected free drinks voucher for being a Le Club member we were unable to use it having returned just after 11pm we were told the bar closes at 11pm. That would have been fine it we had been advised of this at the time we checked in, but we were not. Then breakfast was a disaster. Mainly one person was running around trying to keep everything replenished, but this meant cups kept running out (in the end just paper cups were provided) Hot items were missing, despite it being topped up twice orange juice (which was ambient not chilled) kept running out as it was in a relatively small jug. Pasty items were also very sparce.

Long Weekend Stay

Ocena na stronie TripAdvisor 3.0/5

Wendy R Friends getaway - Opinia zatwierdzona w TripAdvisor

The staff were very welcoming when we arrived. Check in was simple and fast. The hotel is in the middle of a make over so we did have to step over workman laying the floor but they soon disappeared and it wasn't an issue. The shower was excellent but there could have been more tea and milk on the hospitality tray, twice i went to reception to ask for more. The bed was comfortable but as I was in a single it could have been wider. The only downside was breakfast. I was in Coventry for the CAMRA AGM and so were many other guests. Therefore we came down to breakfast at almost the same time. There was not enough seating, items ran out on the breakfast bar and were not replaced eg bacon! The one member of staff struggled to do everything at the same time! At times it became shambolic. This was due to the sheer weight of numbers, on the Monday when most people left the breakfast was a dream. The hotel is situated close to the ring road, therefore walking is required to get anywhere.

Najnowsze opinie: 20

Partner: TripAdvisor

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