Novotel Coventry M6 J3

Informacja

Novotel Coventry M6 J3 4 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 673

hotel certyfikowany ALLSAFE

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Opis

O hotelu

  • Restaurant & Bar open all day, serving Breakfast, lunch & dinner. Al fresco dining available

  • Restaurant and Bar open on site open to non residents

  • 8 dedicated meeting rooms available with Covid secure measures in place #ALLSAFE

  • On-site leisure facilities, including a purpose-built gym.

  • Next to Coventry Building Society Arena (CBS Arena) ideal for Concerts , Football & Rugby

Lokalizacja hotelu

Novotel Coventry M6 J3

Wilsons Lane, Longford, M6 Junction 3
CV6 6HL COVENTRY
United Kingdom

  • BUS:  20 CONVENTRY

  • Samolotem

    BIRMINGHAM W 20,92km / 13 mil

  • Pociągiem

    COVENTRY W 9,66km / 6 mil

Pozycja GPS:52.458137, -1.48902

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Klimatyzacja
  • Wi-Fi
  • Bar
  • Sale konferencyjne

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Nasze pokoje

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Opinie naszych gości

Opinie gości dotyczące hotelu
Novotel Coventry M6 J3

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 673

Ocena TripAdvisor  3.5/5  Liczba opinii: 734

Small things, spoil everything

Ocena na stronie TripAdvisor 1.0/5

AtCheshire Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Firstly I don't take kindly to being told to "get a sense of humour" when checking in, I found out later that this apparently was the manager. Room was okay, however despite the hotel not being anywhere near full, we were given a room at the front of the hotel facing the M6, therefore couldn't have the window open due to horrendous road noise, the rooms at the rear overlook a large peaceful garden. There was no vanity mirror or shaver socket in the bathroom, this isn't acceptable in a 4 star hotel. The hotel also advertises that the rooms have 40" TV's, well ours was only a 32". I'm still waiting for my invoice to be emailed to me, 4 days after checking out. As an Accor platinum member we are meant to get a welcome amenity/gift, well not in this hotel. Would we stay here again, not a chance

Dear AtCheshire, Firstly thank you for taking the time to give us your feedback about your recent stay with ourselves. May I express my sincerest apologies that what I thought was a little bit of harmless banter between yourself, your wife and my myself was taken offensively. I am sorry that your experience did not meet your expectations and wished that you had voiced your displeasure with your room as soon as it was apparent that it was not to your satisfaction, at which point we may have room moved you. I will look into why you have not received your invoice and get this sorted for you asap. Again apologies for all your issues and do hope that you will give us a chance to give you the true Novotel experience in the near future. Sincerely.

Excellent stay in Coventry

Ocena na stronie TripAdvisor 5.0/5

catccuk Opinia zatwierdzona w TripAdvisor

We had a lovely stay over got one night in Coventry. The staff are very friendly and efficient. The room was clean and bright and had everything we needed. The food in the restaurant we found to be nice and the buffet is a good idea.

Hi, Thank you for taking the time to give us your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do hope to welcome you back soon to get the true Novotel experience again. Kind Regards

Another great stay

Ocena na stronie TripAdvisor 4.0/5

lcbaker2021 Opinia zatwierdzona w TripAdvisor

Clean, comfortable hotel. Professional, helpful and friendly reception staff. Comfortable, clean room with a comfortable bed and a great shower. An added bonus is that there is a separate toilet room.

Dear Guest, We are happy to hear that your stay was memorable and enjoyable. Look forward to seeing you again in the future. Regards

Quality of the hotel

Ocena na stronie TripAdvisor 3.0/5

mbaungally Opinia zatwierdzona w TripAdvisor

Staff were extremely very nice. The room was very expensive for £69 per night. We didn’t even get a complimentary drink or breakfast. When we got at the hotel the lift we used to go to our room was so dirty specially in a pandemic The table and chairs outside were filthy (got picture). I would be better off using travelodge

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Poor Cleanliness

Ocena na stronie TripAdvisor 2.0/5

Familia C Rodziny - Opinia zatwierdzona w TripAdvisor

Reception and breakfast service was great as you were to expect of a 4* Novotel. Unfortunately the shower was filthy with yellow and mouldy grout - it was disgusting. We did ask room service to clean but after cleaning it was the same.

Hi Thank you for your feedback, we are so sorry we let this down, i will look into this and action

Far from a 4 star

Ocena na stronie TripAdvisor 2.0/5

anon2372 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Tired, dated, uninvested hotel. Not worthy of 1 star. Filthy lifts, dirty corridors, miserable reception staff, unkempt site. This is a old 1960’s building that has had a failed makeover. Does the hotel manager care at all? Shame, other Novotels are OK. Premier inn 100% better at half the price.

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Needs a clean!

Ocena na stronie TripAdvisor 3.0/5

Stuart M Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I normally stay at the Novotel in Coventry due to the location, but during the lockdown periods the cleanliness of the hotel had deteriorated when in fact it should have improved. Generally the staff are superb but under the current circumstances the cleanliness of the rooms should be a priority

I was very happy with the service provided

Ocena na stronie TripAdvisor 5.0/5

tanazam Opinia zatwierdzona w TripAdvisor

The hotel room was very clean everything was at its place friendly and reliable service . The staff were very welcoming the vegetarian breakfast was beautiful I’m very happy with the service provided much appreciated

Dear Guest Thank you for your great feedback, it was a pleasure look after you and i will share this with the team We hope to welcome you back soon Sharon

Business Stay

Ocena na stronie TripAdvisor 4.0/5

stuartmillington Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Well appointed hotel, good facilities, staff very efficient, although after a shutdown due to COVID 19 there we a few small issues with the room! Even though the menu was reduced there was plenty of choice and good quality at a reasonable price

Hi Stuart Thank you for your feedback, yes times are very hard since lockdown , hence we have reflected this in our pricing It was good to see you back Sharon

15 mins to Ricoh

Ocena na stronie TripAdvisor 5.0/5

pavak Opinia zatwierdzona w TripAdvisor

A 15 minute stroll to the Stadium, the rooms are clean and spacious, the staff throughout are fantastic, helpful with a good variety at breakfast and also bar snacks and restaurant fair, have stayed before and will definitely stay again.

Dear Guest Thank you so much for your wonderful review. We are so pleased to hear that you had an enjoyable stay and were looked after and will be returning in the future. We look forward to seeing you. Kind Regards Novotel

Not great. Loud customers next door. Poor service at breakfast and my door lock was broken so reception had to let me in

Ocena na stronie TripAdvisor 2.0/5

Mungo W Opinia zatwierdzona w TripAdvisor

Not worth £94 loud customers next door. My room door was broken so reception had to let me in everytime. Service at breakast was impatient and then noisy. I should've asked for a refund really. Will not choose Novotel again

Dear guest We are sorry you were not completely satisfied with your visit. Unfortunately as a busy hotel we would expect to experience noisy periods especially at breakfast. We do like to ensure our guests have a peaceful stay with us though so will be sure to look into the issues raised. Kind Regards Novotel

Coventry Novotel

Ocena na stronie TripAdvisor 3.0/5

rafikjassat Opinia zatwierdzona w TripAdvisor

We have stayed at this hotel before and really enjoyed our stay, however on this occasion we had an extremely unpleasant stay. Firstly, the room was not ready with a sofa-bed even though we had stated that we have 2 young children. We were then moved into another room in which the beds were ready, and I had to trapeze our suitcases from floor to floor. The room was very average, including cleanliness. The toilet fan wasn't working and it had an adjoining room in which the guests were extremely noisy. I believe their was a boxing tournament on nearby and many of the attendees were staying at this hotel. It was clear that the hotel staff were unable to cope with the pressure as well as with some of the rowdy behaviour. We had people running up and down the corridors after 2am disturbing our sleep and waking our children. No attempt was made by staff to confront the protagonists and when I complained the reception staff told me that they were in the office and couldn't hear the noise, which sounded unbelievable to me. I feel the general condition has gone down and probably won't be staying there again.

Dear Guest Thank you for your comments regarding your stay. We are sorry to hear you were not happy this time you visited. We do have a lift available instead of using the stairs and our staff here are always on hand to help with luggage if required. Unfortunately on the weekend you stayed we are aware there was an event in the area that affected the stay of some of our other guests. We always try to limit the disruption as much as possible in the hope that all of our guests have a pleasant stay. Its a shame you feel this way and we hope you decide to return in the future. Regards Novotel

Overnight Stay

Ocena na stronie TripAdvisor 4.0/5

mikeT5616PT Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Arrived late evening and departed the following morning so did not spend too much time in the hotel. However I found the staff to be very courteous and helpful, the food at the evening meal was good as was the breakfast with lots of choice but without being spectacular. The rooms are newly redecorated and the finish and overall style is modern and of an extremely high quality.

Dear Guest Thank you for taking the time to leave us your feedback. We are pleased to hear you enjoyed your stay and our product. We look forward to welcoming you back in the future. Kind regards Novotel

Holiday

Ocena na stronie TripAdvisor 5.0/5

tracycarpenter1 Rodziny - Opinia zatwierdzona w TripAdvisor

We enjoy staying at Coventry. Been going there a couple of years.we stay there on way to our family holiday and on way back . it is half way from our destination. Also I am happy that we can take our pet.clean and tidy staff are friendly too.look forward staying there next year

Dear Guest Thank you for your lovely feedback. We look forward to seeing you again next year. Kind Regards Novotel

Some confusion

Ocena na stronie TripAdvisor 3.0/5

DavidTeesValley Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Check in with Anna and room were faultless but must say I was disappointed to be confronted over breakfast to be asked to go to reception mid meal as it was suggested I had not booked breakfast and then when I told the server I would sort it out later I wsa then approached again by a gentleman asking me for my email as evidence. Not the best of service and another couple in the restaurant on the adjacent table rather amused at my perils. At check out I needed to have the laptop on to evidence the email room plus breakfast.

Dear Guest Thank you for your feedback which will be looked into. Regards Novotel

Smoking motel with a poor attitude

Ocena na stronie TripAdvisor 1.0/5

Trip67453405564 Couples - Opinia zatwierdzona w TripAdvisor

A very poor welcome which continued throughout the stay. The front desk gentleman wasn’t interested in the guests, very miserable and long face. Left after 2 days instead of 6. Never experienced in any hotels with smokey corridor which also entered our room through the ventilation system. The breakfast was really bad. Hesitated to book the Novotel but there weren’t any other choices in the area at the time. We will never go back.

Dear Guest We are a 100% smoking free hotel and definitely do not have a problem with smoke in the corridors, nor ventilation. We are also not a motel so I definitely need to check you stayed in this particular hotel. There are a huge amount of hotels in this area to choose from and at this particular time of year the availability is fine. You are more than welcome to contact us directly as we cannot find your booking and would like to know more about the comments you made as these have not been mentioned to anyone here. Thank you Novotel Coventry

great location

Ocena na stronie TripAdvisor 4.0/5

jonK797 Couples - Opinia zatwierdzona w TripAdvisor

So this hotel is in a great location for Coventry, Nuneaton and indeed the M6!... they (for some unknown reason) charge for the car park, just a heads up!.Standard Novotel layout of bedrooms, although they've been overhauled so look smart, and smart bathrooms... some of the common areas look like they could do with some tlc (staircases etc)... nice bar, and dining room with usual Novotel breakfast offer.The real + point of this place is the staff, although they are often discrete, they are very friendly and willing to help in whatever way they can.Hotel is also (like all Novotels) pet friendly, which is a plus, but be warned the cost per pet on the hotel website is wrong, so be prepared to pay slightly more than you were expecting

Dear Guest Thank you for your feedback and comments during your visit. The pet charges are currently being changed, Apologies for this. We hope to see you again in the near future. Kind Regards Novotel

Rugby Stay

Ocena na stronie TripAdvisor 4.0/5

pbeale13 Couples - Opinia zatwierdzona w TripAdvisor

Been renovated to a very good standard,the reception and dining room nicely decorated,food is very good...easy walk to the Ricoh Stadium,staff very helpful.Will always stay here if possible,the price we paid was very competitive.

Dear Guest Thank you for taking the time to leave us a lovely review. We hope you return in the near future. Kind Regards Novotel

A lovely hotel that has lost its sparkle

Ocena na stronie TripAdvisor 3.0/5

Peter D Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

This used to be my favourite hotel in the West Midlands. Although they have refurbished the rooms to a high standard (especially the showers!) The hotel has lost its personal touch. Not once was I addressed by name - which was always a feature of this hotel - but the check-in and check-out process was lengthy. The restaurant was closed on a Friday night: I had to make do with a table in a crowded bar.

Dear Guest Thank you for your comments. I'm sorry to hear you feel this way and will certainly address the points raised. We hope you still continue to stay with us. Kind Regards Novotel

Handy for the Ricoh and Nearly Very Good - Easy Fixes Required

Ocena na stronie TripAdvisor 4.0/5

Wendy V Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Much of this hotel has been recently refurbished and it's looking a lot smarter. Breakfast is good, but would be so much better if they fixed the plate warmer so you're not serving hot food onto stone cold plates. Staff generally friendly and obliging. Unfortunately (howler alert) - nowhere to plug in hairdryer/straighteners near the (unlit) mirror in the smart new rooms - I dried my hair using the TV screen reflection as the flex is too short to reach the mirror (grrr) - Novotel please fix this! If you can't run to installing additional sockets in the panel near the mirror, at least give us longer flexes on the hairdryers....

Dear Wendy Thank you very much for taking the time to review your stay at Novotel Coventry. I am pleased you enjoyed the breakfast, I have today checked the plate warmer and it is working ok, as in accordance with Health and safety guideline it cannot reach a temperature above hand held, I do apologise if the plates in it had not reached the desired temperature. With regards to the power point positioning for the hair dryer, in the recent refurbishment all of the rooms have had a power point installed adjacent to the mirror, this is with the exception to the adjoining rooms, which I believe you were allocated, this is being addressed, please accept my apology for the inconvenience. Thank you again for your feedback it is very important to the team and I to help us ensure we offer the expected level of service and product that the guest expects. Best Regards Jackie Clarke Novotel Coventry

Najnowsze opinie: 20

Partner: TripAdvisor

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