ibis Coventry South

ibis Coventry South 2 gwiazdki

Ocena klientów (Ocena ALL) 3.6/5 Liczba opinii: 156

hotel certyfikowany ALLSAFE

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Opis

O hotelu

  • Dedicated meeting room capable of accommodating 30 guests

  • Located in the quiet surroundings of Whitley Business Park

  • Pet-friendly hotel, with on-site facilities

  • Free on-site parking for all hotel guests

  • Stylish on-site bar offering a selection of beverages

Lokalizacja hotelu

ibis Coventry South

Whitley Buisness Park, Whitley Business park, Abbey road (off leaf lane)
CV3 4LF Coventry
United Kingdom

  • Samolotem

    BIRMINGHAM INTL W 12km / 8 mil

  • Samolotem

    COVENTRY AIRPORT W 3km / 2 mil

  • Samolotem

    EAST MIDLANDS AIRPORT W 64km / 40 mil

  • Samochodem

    COVENTRY CITY CENTER EXIT IBIS W 2km / 1 mil

  • Samochodem

    LONDON A45 EXIT IBIS W 4km / 2 mil

  • Samochodem

    M6 JUNCTION 2 W 4km / 3 mil

  • Samochodem

    WARWICK A46 EXIT IBIS W 2km / 1 mil

  • Pociągiem

    COVENTRY CITY CENTER W 6km / 3 mil

Pozycja GPS:52.389011, -1.490101

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

FOGG'S Zdjęcie nieumowne

'Feeling peckish? You don't have to leave the hotel: inspired by countries around the globe, the menu is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Nasze pokoje

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Opinie naszych gości

Opinie gości dotyczące hotelu
ibis Coventry South

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.6/5  Liczba opinii: 156

Ocena TripAdvisor  3.0/5  Liczba opinii: 543

Doskonała lokalizacja, komfortowy hotel

Ocena klientów 5.0/5

Justyna Pary - Opinie potwierdzone ALL

Świetny hotel, z którego usług korzystamy co roku. Zlokalizowany w ustronnym, spokojnym miejscu. Czyste pokoje, wygodne łóżka, dobre śniadanie.

Short stay in Coventry

Ocena na stronie TripAdvisor 4.0/5

jaaitken Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Nice and friendly staff always there to help or assist. Rooms are small but cover all your basic requirements. Beds are large and comfortable. It is also nice and quiet away from the city centre and on the main ring road.

Good Stay

Ocena na stronie TripAdvisor 4.0/5

stevemF7812VV Opinia zatwierdzona w TripAdvisor

Motel type establishment. Ideal for our purposes. Fairly close to city and nearby restaurant, museum, etc. Hotel facilities were restricted due to covid 19 and hotel had just recently re-opened, so no hot breakfast in morning but a continental style was provided along with hot drinks.

Refurbish needed.

Ocena na stronie TripAdvisor 3.0/5

sabareeshhari Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Overall nice. But toilet flush was not working, room locked out many times with the key not responding. Nice Breakfast with variety of options, with Cold and Hot foods. Structure is very old though, stairs and pavements are a mess.

Dear Subareeshhari, Thank you for taking the time to write a review regarding your recent stay at ibis Coventry South. I am really sorry that your experience has been damaged by the toilet flush which was not working properly. The hotel block is not very old as far as I am aware of.However, I understand that the style of the hotel is not suitable for all our guest's preferences. We had issues with some of the toilets and the maintenance department is working hard to upgrade the old systems which have damaged in many occasions our guest's satisfaction. We very much appreciate your feedback which will help us towards improvement of the hotel. I hope you will give us another opportunity to offer you a better experience. Kind regards, Florin Tircomnicu Operations Manager

Tepid Shower

Ocena na stronie TripAdvisor 2.0/5

973ian Solo travel - Opinia zatwierdzona w TripAdvisor

I Would have been staying for four more nights throughout January but will not do so now. Also the early morning alarm call was not received. Overall a disappointing experience and would not recommend to others

Dear Ian Morella, Thank you for taking the time to write a review about your recent stay. I am very disappointed to read that we failed to offer you a great experience at Ibis Coventry South. I am aware of the missed wake up call by our staff. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies on behalf of the team. I have taken measures on this matter and I do believe that our guests experience will not be affected by this miscommunication mistakes. If you give us a chance to earn back your trust, I can assure you that we will try our best to offer a pleasant stay. Please do not hesitate to contact me on h2094-gm@accor.com to discuss this further and hopefully to book you in, in the nearest future. Kind regards, Florin Tircomnicu

Excellent Hotel

Ocena na stronie TripAdvisor 5.0/5

karanalcock Couples - Opinia zatwierdzona w TripAdvisor

Excellent Hotel,had everything we needed for a short stay. Room was very big, Shower was great lots of room and even a seat. We didnt eat in the hotel but resturant and bar is available but plenty of places near by to eat. All the staff were very nice and really helpful. Would stay again

Dear guest, Thank you for taking the time to write a review about your recent stay at Ibis Coventry South. I am delighted to read all the good comments the room, staff and your overall stay. I will pass the message to the whole team who contributed to your great experience and made your stay enjoyable. We have been honored to have you staying with us and I look forward to see you again in the future to provide you again with the best services. Kind regards, Florin Tircomnicu, Ibis Coventry South

Difficult to find

Ocena na stronie TripAdvisor 4.0/5

Dr13ble Solo travel - Opinia zatwierdzona w TripAdvisor

Postcode provides road but no access as bridge blocked. Had to phone for better instructions and better postcode for satnav. Staff very helpful. Rooms look tatty on outside but very good inside. Happy to stay there.

Always enjoy staying here

Ocena na stronie TripAdvisor 5.0/5

MartynWCreswell Couples - Opinia zatwierdzona w TripAdvisor

This hotel is set in a quiet part of Coventry, within some woods. We enjoy staying here because you always get a good night's sleep. It's also close to Coventry, both by car and bus. Checking in was easy, even though it was after 8 in the evening. A friendly receptionist. The bar had a good selection of drinks. Our room was clean and tidy, and everything functioned. Breakfast, as usual, was great. Nice to see peanut butter and golden syrup were available for toast. Checking out was also easy. As usual, an enjoyable stay.

Dear Mr. Martyn W Creswell, Thank you for taking the time to write a review about your recent stay at Ibis Coventry South. I would like to thank you for choosing our hotel and to thank you for giving us the chance to offer you a great experience while staying with us. I am happy to hear that you enjoyed the location of the hotel, the breakfast and also, a good night’s sleep. We will be more than happy to have you back soon and have another wonderful stay with us. I look forward to welcoming you in the nearest future. Kind Regards, Florin Operational Manager

First class staff

Ocena na stronie TripAdvisor 5.0/5

Daveda7 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I have stayed in Ibis hotels many times on business trips and they have done a good job or renovating this hotel. You have to accept you are getting a good price for the location, rooms are clean and functional, the layout is different to most Ibis hotels in the U.K. with a balcony walkway alongside most of the bedrooms. If you can accept that this place is great value. I rated this as excellent due to the staff who are friendly, attentive and helpful. Wasn't sure if appropriate to share names but happy to do so with management if requested. I will be in the area frequently for next few months working and will stay here 100%.

our stay at Ibis Coventry South

Ocena na stronie TripAdvisor 3.0/5

Navigate56055680911 Couples - Opinia zatwierdzona w TripAdvisor

staff were helpful and pleasant . everywhere was clean and tidy we would NOT recommed the breakfast, it was cold and served on cold plates . we ate one evening in the cafe. it took the cook 40 minutes to cook beefburgers and french fries cost ( 10.45 each) we were the only ones in the cafe so service should have been better. We would stay here again but no breakfast. We have stayed at Ibis hotels before and had a great breakfast

Hi Navigate56055680911 I am pleased to hear that you enjoyed your stay with us here at Ibis. Please accept my apologies for the disappointing service you experienced in our restaurant. I assure you that this is not the normal service that we provide. I hope should you be in the area again that this has not put you off staying at our hotel.

Will return again

Ocena na stronie TripAdvisor 4.0/5

mondo369 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Excellent location for my visits to the midlands. The staff were polite and helpful when checking in and leaving . The hotel was in a quiet location, and the room was clean and warm. A wide range of options on the menu.

We very much appreciate your comments regarding your stay at the Ibis Coventry South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Disapointed in IBIS

Ocena na stronie TripAdvisor 2.0/5

John C Friends getaway - Opinia zatwierdzona w TripAdvisor

Sorry to say I expected more from the Accor\Ibis brand. Coventry south hotel, very tired. Bathroom need attention. Bed was ok. Restaurant for breakfast was very hit and miss. Had to ask staff twice to replace basics like bread, bacon and scrambled egg. I had expected more. I would not recommend or revisit. Sorry.

Thank you for taking the time to leave us your feedback. We are extremely sorry if we fell short of your expectations during your stay and I will be sure to mention these comments to the hotel team.

Not quite what I expected!

Ocena na stronie TripAdvisor 3.0/5

ceciliamacleod Solo travel - Opinia zatwierdzona w TripAdvisor

I have stayed at a lot of IBIS hotels and generally they are modern clean facilities and I have a comfortable stay. But this was Coventry, so I should have realised my worst vision would be realised. First let me say the restaurant, food was fantastic. The reception area was beautiful and staff lovely. But the bedroom building, which is a separate building, was a glorified 1950's motel. I thought I was transported to a Campanile and was trapped in a nightmare! Carpet is old, dirty and worn, heating barely works, at least the beds were clean. Shower had good water pressure and excellent control of water temperature. Please knock this building down and build a new one, this does you no service Accor Hotels!

Please accept our apologies for the experience you had. We'd hate to think that this experience would make you think twice about staying with us again so please have confidence that this isn't our usual standard. We take all complaints and feedback very seriously so thanks again for bringing this to our attention.

Short stay

Ocena na stronie TripAdvisor 3.0/5

James A Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Staff are polite and helpful. Rooms are very basic and in dire need of renovation including the bath rooms. Carpets are filthy and some of the rooms have a terrible stench as you open the door. The rooms are all chalet style and can be quiet noisy from out side as people go passed.

Much better than expected

Ocena na stronie TripAdvisor 5.0/5

ajbentley2018 Couples - Opinia zatwierdzona w TripAdvisor

After reading the poor reviews, we were expecting the worse. However we were pleased with what we found. The staff were friendly and helpful. The room was OK, clean and tidy. The beds were comfortable. The breakfast was great and the staff kept restocking items. We would definitely use this Ibis again.

Good evening, Thank you for taking time to write a review. I am pleased to hear that you enjoyed your stay with us and look forward to welcoming you back at Ibis Coventry South again soon. Kindest regards,

Not the Best

Ocena na stronie TripAdvisor 2.0/5

enquiries393 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

This is probably the most dated IBIS hotel I stay in, The rooms are in dire need of an overhaul, the rooms are dated (1960s). You cannot even have a pre-authorisation on your card so every meal/Drink has to be paid individually . The only good points being its location and the staff that work there.

Good afternoon , Thank you for taking the time to tell us about your experience at the Ibis Coventry South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diop SAMBA MALICK Operations Manager Ibis Coventry South

Ibis tainted our weekend break

Ocena na stronie TripAdvisor 2.0/5

mythosmike Rodziny - Opinia zatwierdzona w TripAdvisor

Hard to find using post code in nav. On arrival I was told I had not paid.I argued I had as after inputting my credit card details and printing a document which said nothing to pay at hotel, I assumed I had paid. Feeling a little embarrassed and confused I was told to check my credit card statement. So I promptly used my phone went online and couldn't find any charges. After paying, we went to a freezing cold room which took over 4 hours to heat up after switching on the heater, which incidentally didn't work when first switched on as it was also turned off at the mains switch under the worktop.The shower didn't work very well I guess due to low water pressure. Then the breakfast fiasco, I was told I had only paid for one and would have to pay for another. I have no idea how you can book a room for 2 including breakfast and only get 1. Well after producing my printout again which stated super saver deal 1 room,2 adults, breakfast included, we were grudgingly allowed in only to find no bacon, sausages, eggs or mushrooms, only tomatoes! We had to wait for some 15 minutes before anything was replenished.Only for these items to run out again immediately, which wasn't surprising when they came out with only 4 sausages at a time. Other guests also complained there were no cooked items on a few other occasions whilst we were sat eating our breakfast. It was a cheap offer, so glad we did not pay full price for a really poor service!

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

So tired

Ocena na stronie TripAdvisor 2.0/5

AndrewinCov2018 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

This place really needs knocking down and rebuilding, it is not up to the usual Ibis standard and never will be due to its design. The walls are paper thin which means lots of interesting noises, to say the least, from bedrooms to the side, above and below.

Good Afternoon Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Adam Thomas Guest Service Supervisor Ibis Coventry South

Not a great experience

Ocena na stronie TripAdvisor 1.0/5

KJG0512 Solo travel - Opinia zatwierdzona w TripAdvisor

Dirty carpets, chips and stains on bathroom furniture, no heating,TV not working. When I mentioned these in the morning when I left almost felt like I was being chastised for not reporting the matter earlier.

Good Afternoon , Thank you for taking the time to tell us about your experience at the Ibis Coventry South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing ,your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diop S General Manager Ibis Coventry South

Not Good!

Ocena na stronie TripAdvisor 2.0/5

S M Solo travel - Opinia zatwierdzona w TripAdvisor

Arrived and there was no trace of my booking. Even though I had a printout of my confirmation the receptionist wanted to charge me extra to `make a manual booking'. Very slow to check in and eventually a room was given to me at the price I had booked on the Accor website. Still not sure if I have been charged twice but that will be another battle. The rooms are across the car park from the main building in a portacabin arrangement which reminded me of a very cheap American style motel. The room was cold - never did warm up enough and did not match my previous experience of Ibis rooms. Woken twice in the night by people returning and every noise on the stairwell was audible. On the plus side the bed was large and comfortable and the room clean.

Thank you for taking the time to write a review. I am sorry that on this occasion you were disappointed with your stay at Ibis Coventry South. I will take an action and trained the staff regarding the welcome in Ibis Hotel. I treat all feedback with the utmost seriousness and action will be taken on board. The owner has been informed for the state of our room and action has been taken. I wish I can welcome you again to get he chance to improve our services. Best regards

Najnowsze opinie: 20

Partner: TripAdvisor

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