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Mercure Stratford upon Avon Shakespeare Hotel 4 gwiazdki

Ocena klientów 4.2/5 Liczba opinii: 5 019

hotel certyfikowany ALLSAFE

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Mercure Stratford upon Avon Shakespeare Hotel
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+ 15 Usługi

O hotelu

  • An ALLSAFE Clifton environmental certified hotel

  • Historic building and unrivalled location in central Stratford-upon-Avon

  • Only 5 minutes by taxi from Stratford-upon-Avon rail station, or 15 minutes walk

  • Car park on site, entrance at 7 Sheep Street. Spaces can be reserved for blue badge holders.

  • Meeting rooms which can accommodate up to 75 guests

Usługi w hotelu i w okolicy

Zameldowanie od: 14h00

Wymeldowanie do: 11h00

Płatne usługi

Usługi i informacje praktyczne
  • Zameldowanie online
  • Wi-Fi/dostęp do Internetu
  • Parking Płatne usługi
  • Zwierzęta dozwolone Płatne usługi
  • Hotel z całkowitym zakazem palenia
  • Języki, jakimi posługuje się personel hotelu
  • Recepcja otwarta całą dobę
  • LATE CHECK-OUT UP TO 6PM Płatne usługi
  • Pranie chemiczne Płatne usługi
Gastronomia
  • Śniadanie Płatne usługi
  • Liczba restauracji: 1
  • Liczba barów: 2
  • Obsługa hotelowa
Usługi biznesowe
  • Sale konferencyjne: 1
  • Możliwość kopiowania / wydruku

Lokalizacja hotelu

Mercure Stratford upon Avon Shakespeare Hotel

Chapel Street
CV37 6ER stratford upon avon
wielka brytania

Tel: +4401789294997

Faks: (+44)01789415411

Zameldowanie od: 14h00

Wymeldowanie do: 11h00

  • Samolotem

    BIRMINGHAM W 24,5km / 15,22 mil

  • Samolotem

    COVENTRY W 33km / 20,51 mil

  • Samolotem

    OXFORD/KIDLINGTON W 84,5km / 52,51 mil

  • Pociągiem

    STRATFORD-UPON-AVON W 1,61km / 1 mil

Pozycja GPS:52.191051, -1.707574

Nasze pokoje

The hotel offers 78 individually named bedrooms including doubles, twins and junior suites with either a four-poster or king-size bed.

Classic double or twin room

  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 28 / 301 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Privilège Double or Twin

  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 32 / 344 sq ft
  • Wireless internet in your room
  • Business Desk
  • Iron

Classic Room with 2 single beds

  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 28 / 301 sq ft
  • Wireless internet in your room
  • Business Desk
  • Iron
Pokoje

Nasze restauracje i bary

MARCO'S NEW YORK ITALIAN

Rodzaj serwowanej kuchni: Międzynarodowa

Adjacent to the Hotel Marco's New York Italian is the perfect setting for lunch or dinner; with a large bar and terrace it's ideal for sitting back and relaxing with drinks. Unfortunately currently closed for lunch and dinner.

  • Poniedziałek -
  • Wtorek -
  • Środa -
  • Czwartek -
  • Piątek -
  • Sobota -
  • Niedziela -
Lunch

THE QUIL BAR & LOUNGE

Enjoy a traditional afternoon tea, with delicious homemade scones and clotted cream or freshly cut sandwiches and delicious cakes and in the evening it is the ideal location to meet friends for cocktails or choose a glass of wine.

Zdjęcie nieumowne

  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota
  • Niedziela
Lunch

MARCO'S BAR

Marco's Bar has a contemporary atmosphere and a great selection of cocktails. It is the perfect location for a relaxing drink with friends.

Zdjęcie nieumowne

  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota
  • Niedziela
Lunch

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 1

  • Maks. rozmiar: 26 m²

  • Maks. pojemność: 20 osoby

  • Maks. liczba uczestników bankietu: 24 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Mercure Stratford upon Avon Shakespeare Hotel

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.2/5

Liczba opinii: 5 019

tripadvisor

Ocena TripAdvisor 4.0/5

Liczba opinii: 2 385

Remarkable in the circumstances!

Ocena na stronie TripAdvisor 4.0/5

Mark S 25/01/2021 Opinia zatwierdzona w TripAdvisor

I stayed for two nights at The Shakespeare Mercure Hotel recently. I have stayed there previously under more normal times but I wanted to record how well the Hotel responded given the prevailing COVID-19 lockdown restrictions. I have rated 4 as not all of the facilities, restaurant eyc were available but the limited staff on hand did a magnificent job and were most helpful.

Dear Mark S, Thank you very much for taking a few moments to post your review following your two night stay earlier this month. I am so pleased we were able to make you comfortable. Due to the restrictions in place during this period, we have to close the restaurant and bar, however as you were able to experience we provide full breakfast, menu options and drinks via room service. Thanks for your kind words in regard to the team. We look forward to being able to welcome you back again under different circumstances. Thank you for booking directly with us and feel free to contact me on h6630-gm@accor.com to do so again. Kind regards Jason Mayglothling General Manager

Lovely place to stay

Ocena na stronie TripAdvisor 3.0/5

Brendan K 25/10/2020 Opinia zatwierdzona w TripAdvisor

Great location, plenty to see and do, not great for shopping as all main shops are out of town, plenty of places to eat, town it very clean only one problem is, they start cleaning toe streets at 6am.

Dear Brendan, Thanks for taking time to review your stay and visit to Stratford-upon-Avon. I am glad that you think that we are a lovely place to stay, but sorry that you were disturbed by the street sweeper on this occasion. Thank you for choosing to stay with us and I do hope we have the opportunity to welcome you back again soon. Kind regards Jason Mayglothling General Manager

Very disappointing

Ocena na stronie TripAdvisor 3.0/5

Lesley M 20/09/2020 Opinia zatwierdzona w TripAdvisor

Stayed in a suite, carpet was filthy as were all surfaces, cobwebs on all windows. Marco Pierre Whites restaurant was closed and the garden next to the bar was overgrown and filthy. Was served curdled milk at breakfast. Would never stay here again.

Dear Lesley M, Thank your for your review and for contacting our customer services department giving me the opportunity to contact you directly in regard to your stay. Kind regards Jason Mayglothling General Manager

1 night stay

Ocena na stronie TripAdvisor 3.0/5

Janet276 09/08/2020 Opinia zatwierdzona w TripAdvisor

Hotel is fine but due to social distancing all the roads have been made into a one way system and trying to find the car park when you arrive was tricky . I drove around the town 4 times following the sat nav and then ended up on the NCP instead which apparently was cheaper anyway than the hotels own car park . The room was fine. Breakfast was all served to you , it needed to be ordered the night before due to coronavirus, which I understand but there really is no need for disposable paper cups on the tale. No other cafes or restaurants give you them when you eat in, and neither do other hotels . Staff nice , very helpful . Hotel is in a handy spot for all the tourist sights. Would I stay here again? Possibly, but it would be price dependent.

Dear Janet276, Thanks for your review and I am sorry that you had difficulty finding the carpark due to the local councils newly introduced temporary one way system. We are constantly reviewing how we are doing things during these difficult times and following guest feed back have now stopped using disposable cups and now use china mugs for breakfast. Thanks for highlighting the team and hope you would choose to stay again. Kind regards Jason Mayglothling General Manager

A pity

Ocena na stronie TripAdvisor 2.0/5

drew10222020 Business - 27/07/2020 Opinia zatwierdzona w TripAdvisor

I like this hotel. Much to commend it. But you need to learn form others in the post COVID world: extra cleaning of rooms, PPE for Housekeeping, cover remote for TV, seal on door. My room was at best very tired (135). Also dirty. The ceiling wall paper coming away, thick dust on carpet, dirty cobwebs in windows, marked cushion on chair. Also cartons of milk old. Hotel is just unloved!

Dear drew10222020, I am sorry that you were disappointed with your stay on this occasion, especially in regard to measures we have in place for the safety of our guests and team. We have PPE and sanitiser, gels, sprays and wipes for use by the team and for guests and wear when necessary. I will certainly discuss your comments with our maintenance and housekeeping departments. I am sorry that I did not have the opportunity to discuss your points with you prior to your departure. I very much hope that you will choose to stay with us again in the future and that should you wish to discuss your past or future stay, please contact me directly. Kind regards Jason Mayglothling General Manager

Shakespeare Hotel

Ocena na stronie TripAdvisor 4.0/5

isbeedell 25/02/2020 Opinia zatwierdzona w TripAdvisor

Enjoyed our two night stay at a very central hotel. Parking in nearby NAP but enjoyed a good hotel discount. Comfortable bar with log fire. Breakfast very good. Only disappointment was the Marco Pierre White restaurant. It was cold, I felt overpriced for what was on offer which was a menu mainly to satisfy the tastes of our American cousins

Shakespeare Hotel Stratford upon Avon

Ocena na stronie TripAdvisor 5.0/5

Roving13593338617 18/02/2020 Opinia zatwierdzona w TripAdvisor

The staff friendly, helpful & willing to resolve any problem that may arise with your stay. Place warm & welcoming, very period with old oak beams. Rooms serviced every day, log fire in the lounge area, ideal for visiting Stratford central location, lots of restaurants in close proximity if you don't wish to eat in. Car park a little tight when busey.

Dear Roving13593338617 Thank you very much for your great review and rating following your stay. I am pleased that you found the location to be so good and that the building and its history did not disappoint. I very much hope that you will choose to stay with us again soon. Kind regards Jason

Great start to the New Year

Ocena na stronie TripAdvisor 5.0/5

Anthony A Couples - 04/01/2020 Opinia zatwierdzona w TripAdvisor

Excellent as always room great and the staff were very Efficient and helpful Could not ask for more.Breakfast was even better than last year. You could not get a hotel with a better location in the centre of the town and so convenient for shopping and the RSC

Dear Anthony A, Thank you for taking a few moments to post your review of your stay earlier this month. I am pleased that all aspects of your stay were so positive and gave you a great start to 2020. I very much hope you choose to stay at the Mercure Stratford-upon-Avon Shakespeare Hotel again soon. Kind regards Jason

Great place Stratford-Upon-Avon, fab hotel in excellent location and wonderful staff

Ocena na stronie TripAdvisor 5.0/5

Mark S Family - 29/12/2019 Opinia zatwierdzona w TripAdvisor

I have stayed at this hotel twice before and it never disappoints. Hotel retains a lot of Elizabethan charm whilst there are many modern facilities. Reception staff are always professional, friendly and very willing to help answering questions or helping to make arrangements. Based on the Shakespeare links, many of the rooms are named after characters and plays. Wonderful location for eating out but the Marco Pierre restaurant is very good indeed.

Dear Mark S, Thank you for posting a review of your most recent stay and thanks for choosing to say with us again. Thanks for your kind words in regard to the reception team and am glad that you like our rooms and location here at the Mercure Stratford-upon-Avon Shakespeare Hotel. I hope that you will choose to stay with us again next time you are in the area. Kind regards Jason

Week end xmas break.

Ocena na stronie TripAdvisor 4.0/5

ronandkayjones Couples - 12/12/2019 Opinia zatwierdzona w TripAdvisor

Location of this hotel is in a perfect position to explore STRATFORD-UPON-AVON, Very good service from all staff right down to the car park attendant, Please make sure you book a table in restaurant as it can get busy

Dear ronandkayjones, Thank you for posting a review following your recent stay at the Mercure Stratford-upon-Avon Shakespeare Hotel. I am glad that you were able to enjoy our fantastic location for your weekend Christmas break. I very much hope that you will choose to stay with us again in the future. Kind regards Jason

Really comfy hotel

Ocena na stronie TripAdvisor 5.0/5

DayTrip286742 Friends getaway - 10/11/2019 Opinia zatwierdzona w TripAdvisor

Very close to the theatre, shops and restaurants also easy walk to Shakespeare’s birthplace and 1on walk from station. Comfy hotel lovely cosy log fires spacious double room and huge breakfast choice. Would recommend.

Dear DayTrip286742 Thank for your top review following your stay at the Mercure Stratford upon Avon Shakespeare Hotel. I am pleased that you felt comfy and enjoyed the real fires we have lit at the moment. I hope that you will choose to return again in the future. Kind regards Jason

As We Liked It

Ocena na stronie TripAdvisor 4.0/5

DavidK8472 Family - 30/10/2019 Opinia zatwierdzona w TripAdvisor

Our recent stay in Stratford was excellent. We had planned a single night but extended for another and the reception staff were very helpful. A historic hotel in a central location. We had a very enjoyable stay.

Dear DavidK8472, Thanks for posting a review following your stay with us at the Mercure Stratford upon Avon Shakespeare Hotel. I am so pleased that you chose to stay an additional night. Thank you for staying with us on your short break to Stratford. Kind regards Jason

Overnight Stay

Ocena na stronie TripAdvisor 5.0/5

Roy P Couples - 28/08/2019 Opinia zatwierdzona w TripAdvisor

Excellent location and a warm welcome from friendly staff. The accommodation is comfortable (and air-conditioned) and the breakfast is a good start to the day. We have used this hotel on previous occasions and are happy to return.

Dear Roy P, Thanks for your great review following your overnight stay here at the Mercure Stratford-upon-Avon Shakespeare Hotel and choosing to stay with us again. We look forward to seeing you again soon. Kind regards Jason

Excellent all round

Ocena na stronie TripAdvisor 5.0/5

axemanric Couples - 27/08/2019 Opinia zatwierdzona w TripAdvisor

We have stayed at the Shakespeare many times and have always had a friendly welcome and excellent service all round. Clean and tidy throughout. Perfect location, right in the middle of town. Never had a problem parking at the hotel.

Dear axemanric, Thanks for your great review following your stay at the Mercure Stratford-upon-Avon Shakespeare Hotel and thanks for choosing to stay with us again. I am glad we suit your accommodation requirements and you are able to enjoy our great location. We look forward to seeing you again soon. Kind regards Jason

Disappointing Stay

Ocena na stronie TripAdvisor 3.0/5

cfb4a Couples - 27/08/2019 Opinia zatwierdzona w TripAdvisor

We have stayed at this hotel many times and it has always been excellent. On this occasion it was not so good: largely blocked sink reported on Friday arrival not fixed by Sunday departure; Saturday papers ordered but didn't arrive; rooms not cleaned or beds made up on Saturday; English breakfast dried out on hot counter. But staff were friendly and helpful throughout so we will be going back as all other stays at this hotel have been great.

Dear cfb4a, Thanks for posting a review of your recent stay and am sorry that there were a few aspects that resulted to a disappointing stay on this occasion. I am sure that the next time you stay will be as you have found us before. We very much look forward to welcoming you back soon. Kind regards Jason

Another three happy days

Ocena na stronie TripAdvisor 5.0/5

tr0ybear Couples - 13/08/2019 Opinia zatwierdzona w TripAdvisor

Get away from home to a bit of history. Not the sleekest hotel in the world but who wants sleek. Give me a bit of charachter every time and here is character aplenty and perfect for visits to the RSC.

Dear Tr0ybear, Many thanks for your review and so glad to read that you enjoyed the character and charm of the Hotel. Of course, i`d like to think we can add a bit of sleek service and quality as well - without losing what the Shakespeare and Stratford upon Avon are all about! Hope to see you again soon, Kind regards, Ronnie

Great location, helpful staff, quirky building

Ocena na stronie TripAdvisor 4.0/5

Nic P Couples - 01/08/2019 Opinia zatwierdzona w TripAdvisor

A character full building with wonky floors and corridors due to the ancient timber framing. Bar / lounge area is the weakest point, small with little range and a layout that reminded me of a care home. Staff were excellent - friendly and efficient. They maximised the parking facilities too with managed double-parking. Rooms comfortable, air conditioned, and pretty quiet (for the centre of town). Great location - theatre, facilities and sights just a few minutes away.

Dear Nic P, Many thanks for your recent review and kind words. I note your thoughts on the Quill bar and will review our product range with out F&B team. As per the layout in the bar - i understand your comments, and I will see if we can rearrange to be a little less institutional! kind regards, Ronnie

Lovely relaxing weekend

Ocena na stronie TripAdvisor 4.0/5

NorthStar750345 Couples - 10/07/2019 Opinia zatwierdzona w TripAdvisor

Room very nice. Breakfast exceptional. Slightly disappointed at the cost of parking at £10 per night. I dont know whether that is the going rate for the area as not familiar with it. Overall very nice weekend.

Dear Northstar, Thank you for your kind comments regarding your recent stay with us - and great to hear that your breakfast was exceptional - i will of course share your praise with the team. As you will have seen, car parking space is at a premium throughout the town; and we try to ensure that we keep space for our residents all be it at a nominal daily charge of £10. I don`t think it is too much of a cost to provide our guests with secure parking right in the centre of town. We look forward to welcoming you back in the future, Kind regards, Ronnie

Weekend with Friends

Ocena na stronie TripAdvisor 5.0/5

E3610PMjaneb Friends getaway - 20/06/2019 Opinia zatwierdzona w TripAdvisor

Great hotel in heart of Stratford -upon-Avon. Location was brilliant as so easy to access shops, river, railway station etc. Staff were very friendly and helpful. We had all booked privilege rooms which were spacious with seating area. All had fridges with complimentary water and coke. Bed was comfortable and room spotless. The hotel had a lot of character with beams and plenty of seating areas in the reception area. There was a good selection for breakfast . Would recommend this hotel

Dear E3610PMjaneb Thank you for posting such a great review - obviously very pleased you and your party all enjoyed their stays and hope we can host your next get-together! Thank you as well for your recommendation - much appreciated! Kind regards James Lys / Manager

Quite nice

Ocena na stronie TripAdvisor 4.0/5

GoDucks99 Couples - 13/06/2019 Opinia zatwierdzona w TripAdvisor

Good hotel. Large rooms and large, modern bathrooms. Friendly front desk. Ample buffet breakfast in the morning. Also a bar that is open past theater showings. Maybe a 5-minute walk to the RSC. Just 2-3 minute walk to a variety of nearby restaurants. Convenient location. Maybe a 10-minute walk to a pedestrian street for shopping. About a 5-minute taxi ride from the train station. (Be warned that there are taxis outside of the train station, but not many. There were two when our train pulled in, and we didn't catch them in time. But after a 10-minute wait, two more showed up.) I would stay at the Mecure again.

Dear GoDucks99 Thank you for your review and glad you both enjoyed your stay - good decision to come by train, as the access roads into the town are often very slow. Your comments about the hotel and the team are very appreciated - we hope to see you back here soon! Best wishes James Lys / Manager

Najnowsze opinie: 20

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