Sofitel Legend The Grand Amsterdam 5 stars

Customer review rating (ALL Rating) 4.8/5 2,744 reviews

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Description

Hotel extras

  • Relaxing Sofitel Spa and Sofitel Fitness

  • Peaceful Garden Terrace, our hidden gem!

  • 44 suites, including Butler Service

  • 19 meeting rooms, including 5 listed as historical monuments

  • Located in the city center, enjoy our legendary historical tour

Our accommodation(s)

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Hotel location

Sofitel Legend The Grand Amsterdam

Oudezijds Voorburgwal 197
1012 EX AMSTERDAM
Netherlands

GPS:52.371132, 4.89531

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,744 reviews

TripAdvisor Rating  4.5/5  3,809 reviews

Certificate of excellence 2024

Luxury and great service. Amsterdam’s best hotel.

TripAdvisor rating 5.0/5

Christine G TripAdvisor review

We have visited this hotel many times and it never fails to deliver outstanding service. Rooms are spotlessly clean. The standard of service provided by all the staff is exceptional. The location is great for exploration. I would recommend this hotel to everyone who is visiting Amsterdam.

We are delighted to hear about your positive experience during your recent stay at Sofitel Legend The Grand Amsterdam. Thank you for sharing your wonderful feedback with us, and for allowing us the opportunity to be a part of your trip to Amsterdam. It is wonderful to hear that our attentive ambassadors contributed to your satisfaction during your stay. We will gladly pass on your compliments to the team as recognition for their exceptional efforts. We are delighted to hear that you recommend our hotel and we look forward hosting you again at The Grand during your next trip to Amsterdam.

Outstanding Hotel, Excellent Experience

TripAdvisor rating 5.0/5

David G TripAdvisor review

We have stayed in many fine and historic hotels in many cities over the years, but this has become our favourite, primarily because of the efficient, thoughtful and kind service provided by the people working there. It feels wrong to single out individuals but Zsa Zsa Zanolie and Niels Essink both go far out of their way to make us feel welcome, and the whole front of house team are exceptional - really far better than in other hotels in which we have stayed. We very much appreciate and like the breakfast team with Lilian, Hester, Will, Florian and the whole team. Breakfast is such a difficult meal to get right in a big hotel, with no reservations and the time pressure - this team are brilliant. Mauricio and all the butler team could not be more helpful and are also very much appreciated by us. I would recommend that anyone thinking of spending any time in beautiful and historic Amsterdam to stay at this hotel, and to speak to the excellent Concierge team, who know the city better than anyone and will help you to make the most of your time. And finally, a word for the Housekeeping service. The standards of cleanliness at this hotel are truly exceptional, and the housekeeping service is an important part of what makes the hotel special. And on top of all of this, the hotel itself is a beautiful historic building situated in the heart of Amsterdam. I heartily recommend it.

We extend our sincere gratitude for your thorough review of your stay at Sofitel Legend The Grand Amsterdam. Your wonderful insights are invaluable to us, and we are grateful for the time you have taken to share them. We are truly delighted to have become your favorite hotel worldwide. Your recognition of our dedicated and thoughtful service from our entire team is deeply appreciated. We are thrilled to have exceeded your expectations, from our exceptional front-of-house team to the impeccable cleanliness maintained by our housekeeping ambassadors. Thank you for recommending us to anyone seeking a memorable stay in beautiful and historic Amsterdam. We eagerly await the opportunity to welcome you back soon at the Grand!

Excellent

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Tremendous hotel experience

Vacation stay

Customer review rating 5.0/5

Dr M. C. Families - Confirmed reviews ALL

One of the best hotel experiences I have ever had.

Dear Mr C., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is such a pleasure to read that this was one of your best experiences ever. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmy Stoel General Manager

Wonderful staff

Customer review rating 5.0/5

Robert D. Couples - Confirmed reviews ALL

We enjoyed a weekend break at the Sofitel Legend and it was a fantastic experience. The staff are very welcoming, very helpful, and I particularly enjoyed the breakfast staff who were very friendly and extremely professional.

Dear Mr D., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmy Stoel General Manager

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Other web-users rate our hotel

  • 689 reviews 9.5/10 Location
  • 910 reviews 8.2/10 Room
  • 1,502 reviews 9.3/10 Service
  • 7 reviews 2.6/10 WiFi
  • 402 reviews 8/10 Comfort
  • 392 reviews 9.1/10 Breakfast
  • 354 reviews 8/10 Food
  • 336 reviews 9.2/10 Vibe

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