ibis budget Paris Porte de Bercy bintang 2

I made 2 booking at the hotel one of the booking I made by mistaken day I asked the receptionist to cancel this booking so I can do a different day they rejected by the manager and not even asked me to modify the day I want it. Then 2 days after the charged me the full amount even after I asked to wave the fees as I can’t come on this day. I still don’t get it very simple req could be resolved but he had to show how he know the customer service and customer care. Very poor management.

I stayed at this hotel for 2 nights in May 2023 along with my family of 5. I was very hesitant to book this hotel based on some reviews and also because it is quite far off from the main sightseeing points. However, for the budget and last min booking that I did, I am very satisfied by this hotel. Since it is a budget hotel - so yes, the size is small and it does not have a lot to offer, but it is comfortable for a short stay. The breakfast area is quite huge iunlike other ibis budget hotels that I have seen and buffet breakfast spread is really nice with lot of breads, cakes, waffles etc. There is a bus stop just outside the hotel and it is the most convenient way to travel to nearest metro and travel to Paris city centre. This hotel has a payable Locker facility which can be used if you want to keep your luggage after checkout and collect it later. Overall quite decent and fine and would recommend if you are tight on budget and unable to book anywhere close to Paris city.

The room was very neat and well kept. The lighting looked very pretty and it was very good room for a budget hotel. I was completely satisfied with the experience. The room was also cleaned every day which was very good. It also had air conditioning that was excellent as Paris was very hot during my stay. It was located next to a shopping centre(Bercy 2) this was very convenient for me as I was able to get all that was needed inside there. The staff were okay. They were a bit passive aggressive but they did help. I didn’t hear of this 50 euros deposit which I was afraid of when booking this hotel. Instead I paid 4.02 euros as city tax which is understandable as I am staying in Paris. There was also a wonderful pizza shop which was shared with a bakery down the road from the hotel which had amazing pizza and great customer service. Even though the man couldn’t speak any English he was very pleasant. In terms of location, this hotel has a very good public transportation connections with bus stops within walking distance of the hotel which take you to the metro and the metro can take you across Paris. French public transportation was very easy to use and inexpensive. Even though, I felt some passive aggression in my time in France(which I believe is how french people are), I was completely satisfied with my experience and would recommend to people on a budget looking for hotels in Paris with good transportation connections.

Room very small, location is far away from all sightseeing, and the ask me to pay 50 euro deposit and suppose to return in the second day, while now it more than 10 days and no money backed, without ant email respnse

Located in a dodgy neighborhood next to highway and a half empty mall. The staff is ignorant and unfriendly. The room smells and there were little hairs everywhere, even on the bed sheets. You can’t eat the breakfast. Disgusting bread and coffee and no options.