Novotel Paris Charenton-le-Pont bintang 4

Catatan tamu Avis (Peringkat ALL) 4.0/5 1.392 ulasan

Novotel Paris Charenton-le-Pont - Image 1
Novotel Paris Charenton-le-Pont - Image 2
Novotel Paris Charenton-le-Pont - Image 3
Novotel Paris Charenton-le-Pont - Image 4

Deskripsi

Keistimewaan hotel

  • 12 ruang pertemuan modular, telah direnovasi, lengkap (ALL Connect) termasuk aula konferensi

  • Kamar Family seluas 24 m², (2 dewasa, 2 anak)

  • Restoran 'GREEM' dengan teras luar-ruang besar dan cerah

  • Parkir mobil bawah tanah yang aman

  • Dekat dari transportasi umum (metro 8, bus, trem T3).

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Lokasi hotel

Novotel Paris Charenton-le-Pont

3-5 place des Marseillais
94227 CHARENTON LE PONT
Prancis

GPS:48.826296, 2.405574

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

GREEM

Makan sesuka Anda, sesering yang Anda inginkan. Nikmati hidangan yang sederhana, lezat, sehat, dan seimbang kapan saja dan puaskan selera Anda. Luangkan waktu untuk bersantai di restoran, bar, atau teras, atau bahkan di kamar Anda.

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Cari tahu selengkapnya

Peringkat ALL  4.0/5  1.392 ulasan

Peringkat TripAdvisor  3.5/5  1.019 ulasan

Perfect place near Metro!

Catatan Tripadvisor 5.0/5

Muhammad138 Ulasan TripAdvisor tersertifikasi

I would like to clarify that I have no financial or other affiliations with Novotel hotels. With that established, I must express my admiration for this establishment. It offers a five-star experience at a four-star price. The hotel boasts an excellent location, featuring a spacious king-size bed for maximum comfort. It is conveniently close to quality supermarkets and a coffee shop, and only a two-minute walk from Metro Line 8. I had an exceptional experience with the reception staff. Mr. Simon and Mr. Ahmed stood out for their remarkable cooperation, impeccable ethics, genuine kindness, and impressive efficiency. Their dedication to outstanding service made my stay incredibly enjoyable and stress-free. They are true assets to the hotel and set a high standard for hospitality. Additionally, I wish to express my gratitude to Mr. Asaad and Mr. Ahmed from the maintenance department for their exceptional assistance in connecting my mobile device to the room's TV. My stay at the hotel was absolutely fabulous. The staff is truly wonderful and accommodating. This is the only hotel I will be staying at in Paris in the future. The location is also perfect. Thank you for the great experience.

Not great

Catatan Tripadvisor 2.0/5

dkffff Ulasan TripAdvisor tersertifikasi

Came here last year and didn't have a pleasant stay. The rooms felt outdated and unclean with marks on the floor and open cables. Beds were uncomfortable and the bathroom light did not work either. Only plus is that it is next to a station and the reception staff were polite.

Very disappointing Novotel

Catatan Tripadvisor 3.0/5

annanezhneva Keluarga - Ulasan TripAdvisor tersertifikasi

This Novotel was not equiped as a usual Novotel facility. In room for 3 we had only pillows for 2, I had to really beg for it on the reception, the blanket had holes, the iron I had to take myself on the reception against a deposit. the location was good, metro station 1 min walk, but the rest was really way below my expectation of a Novotel hotel

Amazing staff, excellent customer service

Catatan Tripadvisor 4.0/5

Z Z Ulasan TripAdvisor tersertifikasi

Adeline at reception was amazing and provided outstanding customer service. Rashida at the bar counter was amazing and very attentive. Spoke to my children with passion and again provided outstanding customer service. Overall I would recommend this hotel.

Poor Service Level and charged too much

Catatan Tripadvisor 1.0/5

JH2901 Keluarga - Ulasan TripAdvisor tersertifikasi

We booked a Suite at this hotel. As we arrived we were greeted and checked in. Upon arrival in the room we noticed that this was defenitly not what we booked (through Accor Website). So we had to get down to the reception, where I asked what kind of room we were given. We were told it is a doubleroom and that the Suite was not available to to ongoing renovations. I was told to come back the next day in order to discuss with a Manager how this shall be handled. The next morning we were told we will only be charged the doubleroom. Upon check out I raised this issue again as the person at the desk gave us a total which seemed to high. We were told different an confusing numbers and that the local taxes are the reason of the price. I was again and again asked to get my card charged without giving/showing me the invoice beforehand. So when I finally received my invoice (after the card was charged) I had to notice that we were charged the full amount for the Suite, hence we only received a doubleroom. I stated this issue in writing right away with Accor and the hotel directly and even though reminders were sent, did not receive any feedback so far. Also we were at no time told that we were downgraded nor did we get any apology or compensation. Also the room we got was worn out, hairs in the shower, paint coming off and open cables This is totally unacceptable and shady. Therefore I cannot recommed staying here, poor service Level and a rip-off.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 767 ulasan 9.1/10 Lokasi
  • 1.037 ulasan 5.7/10 Kamar
  • 801 ulasan 8.3/10 Pelayanan
  • 12 ulasan 8.8/10 Internet
  • 458 ulasan 7.7/10 Sarapan
  • 422 ulasan 5.9/10 Kebersihan
  • 265 ulasan 5.4/10 Suasana
  • 224 ulasan 5.2/10 Fasilitas

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