ibis Paris Porte de Bercy bintang 3

Catatan tamu Avis (Peringkat ALL) 3.7/5 773 ulasan

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Deskripsi

Keistimewaan hotel

  • Bersertifikat ALLSAFE

  • Tempat parkir pribadi berbayar

  • Restoran Classic - Bar

  • Ruang seminar yang dapat mengakomodasi hingga 110 orang

  • Dekat dari Accor Arena, Stasiun Lyon, Bercy dan Austerlitz, Bercy Village

Akomodasi kami

Lokasi hotel

ibis Paris Porte de Bercy

2, Place de l' Europe
94220 CHARENTON LE PONT
Prancis

GPS:48.825239, 2.394129

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

BAR

Bar: tempat menyenangkan untuk berkumpul kapan saja.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  3.7/5  773 ulasan

Peringkat TripAdvisor  3.0/5  811 ulasan

zero flexibility and zero understanding

Catatan Tripadvisor 1.0/5

Adi A Ulasan TripAdvisor tersertifikasi

I made a reservation on Monday the 10th of July with the intention of reserving a room with a check in date of the 20th of July and check out on the 21st. I will arrive in Paris on Thursday afternoon and on Friday morning at 9 o'clock I will take a bus to Lyon. Due to a personal mistake, I booked the wrong room with a check-in date of July 21 and check-out on the 22nd. I tried my best to change the room without losing the entire amount paid for the reservation. Unfortunately I was not given any chance. So, my first ever experience in France and even more so my first experience with the Ibis brand, I can say that it is terrible and without any understanding for the customer and it will definitely be my last experience with the Ibis brand. I fully accept the mistake, but I am extremely disappointed by the lack of respect and understanding on the part of Ibis. I hope that no one has to go through this experience. It must be taken into account that any customer mistake will be charged by this hotel.

Dear, Thank you for taking the time to tell us about your experience at the Ibis Paris Porte de Bercy. I am sorry that your experience did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Leyla Service commercial

A bit too far from the city centre

Catatan Tripadvisor 4.0/5

Camilla_Kim Ulasan TripAdvisor tersertifikasi

This was my fourth time in Paris. Stayed three days with my 12 year old son. The purpose of the trip was to see the football match PSG-Rennes. We bought the whole trip (plane tickets, hotel, PSG-Rennes tickets) from a bureau. So I was a little curious about the hotel and the area, since I didn’t do much research prior to our trip. The room (442) was a modern room. It was spotlessly clean. A room with a view over the Seine. We could se the Eiffel Tower and Notre Dame from our window. Check in and check out very smooth. The check in at IBIS budget is at ground level and the IBIS check in is on the first floor. Staff was very friendly and helpful. The Wi-Fi was free but the connection was a little sluggish at times. Nice big TV. The hotel is (according to Google maps) 1,4 km away from the metro station Liberté. You can catch the bus 24 right outside the hotel. However getting back by bus in the evening isn’t the most easy way as it runs less frequently than the metro. There is a shopping centre right next to the hotel. You can find a Carrefour, Subway (sandwich place), pharmacy and so on. We didn’t eat at the hotel, but there is a restaurant you can choose for breakfast or dinner. We did see a lot of homeless people in the neighbourhood but the area felt quite safe. If you’re visiting Paris and the Bercy area is of importance or relevance for your stay I would recommend the hotel. If you are visiting Paris and want to see the main tourist attractions the I would choose a more central area.

Dear Miss CAMILLA, We very much appreciate your comments regarding your stay at the Ibis Paris Porte de Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leyla Service Commercial

Terrible customer service

Catatan Tripadvisor 1.0/5

817dariiap Friends getaway - Ulasan TripAdvisor tersertifikasi

We were coming to Paris for only 1 weekend and had to organize everything smartly. Ibis Porte de Bercy customer service has told us via the app that we can check in before 12 for additional costs (which we were ready to do). However, upon the arrival, such an option was not possible so we had to wander around for 4 hours. At 1pm we were back at the hotel and were dreaming about finally taking a shower and changing, however, again they did not have a room yet. If you value your time, and want to spend time in Paris and not the hotel lobby, do NOT choose Ibis Paris Porte de Bercy.

Disappointed

Catatan Tripadvisor 2.0/5

Cute_traveller8 Solo travel - Ulasan TripAdvisor tersertifikasi

Very poorly maintained room, broken shower and empty soap dispenser in shower. Staff not aware of the privileges and benefits of Accor members. Welcome drink was not offered until asked. Very disappointed

Good and sufficient for a short trip

Catatan Tripadvisor 4.0/5

Pickitupone Friends getaway - Ulasan TripAdvisor tersertifikasi

Stayed overnight with friends. Room quite small but Bed quality was good. Cleanliness of bathroom and overall area was satisfied. Breakfast choices were plenty. Not too far from the Eiffel tower and other attractions but the traffic can be an issue. So plan in advance.

Dear Pickitupone, I would like to thank you so much for choosing our hotel, and for taking the time to share your valuable feedback. It is always a pleasure to get good reviews from our guests and to know that they enjoyed their stay with us. We look forward to welcoming you again soon at the hotel. Best wishes, Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 285 ulasan 6.7/10 Lokasi
  • 622 ulasan 5.1/10 Kamar
  • 444 ulasan 7.1/10 Pelayanan
  • 11 ulasan 5.8/10 Internet
  • 245 ulasan 5.3/10 Kebersihan
  • 191 ulasan 7.9/10 Sarapan
  • 128 ulasan 4.8/10 Suasana
  • 108 ulasan 3.9/10 Fasilitas

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