ibis budget Annemasse Genève 2 stars

Customer review rating (ALL Rating) 3.6/5 334 reviews

Hotel extras

  • Fast food options: pizza and pots

ALLSAFE approved hotel

Hotel location

ibis budget Annemasse Genève

42, route de Thonon
74100 ANNEMASSE
France

GPS:46.193031, 6.255726

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

3 breakfasts

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  334 reviews

TripAdvisor Rating  3.5/5  399 reviews

Good stopping point for the Alps

Customer review rating 4.5/5

Ljc Couples - Confirmed reviews ALL

Compared with previous experiences at this hotel, this was a pleasant stay. The room was in good condition and did not smell of smoke (despite no smoking rules we have found some rooms smell of stale smoke). Receptionist was very personable and friendly.

Dear LESLEY C., We very much appreciate your comments regarding your stay at the ibis budget Annemasse Genève. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement. Alain GIBAUSSET Adjoint de Direction ibis budget Annemasse Genève

RAS

Customer review rating 4.5/5

Paul Solo - Confirmed reviews ALL

RAS.

Dear REMI F., We very much appreciate your comments regarding your stay at the ibis budget Annemasse Genève. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement. Alain GIBAUSSET Adjoint de Direction ibis budget Annemasse Genève

Receptionist at night was not helpful

Customer review rating 1.5/5

Anonymous Friends - Confirmed reviews ALL

We asked for a taxi to be booked and the receptionist help was inadequate. Around 11pm I asked for a taxi to be booked next morning at 8am to go to geneva airport. I understand there was a language barrier, so we used google translate to ask for a taxi to be booked. The receptionist understood what was asking and then proceed to phone one taxi service who didn't answer. When I then ask if he could phone another taxi company he just shrugged and said they weren't any others and gave me the taxi number which was not answering. We ended up having to ask our French friend to get the receptionist to book us a taxi for the next morning and we felt this receptionist had poor was poor service. Other than that the cleaners were good and the beds did the job. Just need to improve customer

Dear ALEX W., Thank you for taking the time to tell us about your experience at the ibis budget Annemasse Genève. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cordialement. Alain GIBAUSSET Adjoint de Direction ibis budget Annemasse Genève

I enjoyed my stay

Customer review rating 5.0/5

Ivan S. Friends - Confirmed reviews ALL

I enjoyed my stay without feeling dissatisfied with the hotel. Extremely helpful staff, friendly and courteous. They helped me with helpful guides vinago when I needed. I would especially like to mention the high hygiene that is maintained in the rooms and common areas. This is really impressive.

Dear IVAN S., We very much appreciate your comments regarding your stay at the ibis budget Annemasse Genève. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement. Alain GIBAUSSET Adjoint de Direction ibis budget Annemasse Genève

Customer review rating 4.5/5

Patricia D. Couples - Confirmed reviews ALL

One night stop over en route to Menton. Easy check in with helpful staff. Clean room - basic but suited our needs. Safe parking on site.

Dear PATRICIA D., We very much appreciate your comments regarding your stay at the ibis budget Annemasse Genève. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement. Alain GIBAUSSET Adjoint de Direction ibis budget Annemasse Genève

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Other web-users rate our hotel

  • 116 reviews 7.6/10 Location
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  • 232 reviews 2.9/10 Comfort
  • 185 reviews 2.9/10 Cleanliness
  • 109 reviews 6.9/10 Breakfast
  • 60 reviews 2.2/10 Amenities

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