ibis budget Annemasse Genève 2 stars

Customer review rating (ALL Rating) 3.3/5 432 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Fast food options: pizza and pots

Our accommodation(s)

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Hotel location

ibis budget Annemasse Genève

42, route de Thonon
74100 ANNEMASSE
France

GPS:46.193031, 6.255726

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

3 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.3/5  432 reviews

TripAdvisor Rating  3.5/5  404 reviews

Very loud and room in a bad condition

Customer review rating 1.5/5

Jean Families - Confirmed reviews ALL

Probably the worst Ibis Budget / Accor experience ever. We got a room on a the ground floor, not far from the welcome desk and entrance. First, the room was really in a poor condition : walls damaged, delapidated shower and bathroom door, ... I don't expect an Ibis budget room to be perfect, but this time it was just too much, it clearly needs a refresh. Then, the worst part regarding our bad experience : even with the presence of a Ibis receptionist, there was very A LOT of noise past midnight. We could hear people talking and laughing loudly for quite a while. I couldn't tell if it was the receptionist who apparently invited some friends in the dining room and chated, or if it were some random guests. Either way, I don't understand this kind of situation can happen, in particular with the presence of a receptionist. Fortunatly we had earplugs, otherwise it would have been impossible to sleep (between 0h and 1h). Experiencing this after a long drive, being very tired, is just unacceptable for any hotel, even "budget".

Dear GUILLAUME E., Thank you for taking the time to tell us about your experience at the ibis budget Annemasse Genève. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cordialement. Alain GIBAUSSET Adjoint de Direction ibis budget Annemasse Genève

Far away from bus station, good stay

Customer review rating 4.0/5

Constantin C. B. Couples - Confirmed reviews ALL

Satisfied, The price little biger than services

Basic room. More pillows please.

Customer review rating 3.0/5

R.j. Couples - Confirmed reviews ALL

Could do with a freshen up but adequate.

Dear ROSS J., Thank you for taking the time to tell us about your experience at the ibis budget Annemasse Genève. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cordialement. Alain GIBAUSSET Adjoint de Direction ibis budget Annemasse Genève

Never again!!!

TripAdvisor rating 1.0/5

Márta P TripAdvisor review

The check in went really slowly because of a system problem. Took at least half an hour. After some unsuccessful attempt we finally could enter in our rooms but half an hour later the electricity has gone. After few hours there were NO electricity in the whole hotel and the rooms without the air-condition started to getting really hot (outside temp 39 Celsius). We asked the receptionist who said she can't promise the electricity will come back. So we decided to move out and try to find another hotel. I wrote to the hotel manager via the e-mail address I got in the hotel and to the official Accor Customer Care asking a refund. The ACC just passed the problem to the hotel manager who never replied. So no IBIS, no ACCOR hotels for us in the future. The worst experience in my life!

Terriable

Customer review rating 0.5/5

Sun Families - Confirmed reviews ALL

There was no lights on the first day and night,34 degree temperature with no lights, no alternative has been provided.ruin our holiday.

Dear SUNIL K., Thank you for taking the time to tell us about your experience at the ibis budget Annemasse Genève. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cordialement. Alain GIBAUSSET Adjoint de Direction ibis budget Annemasse Genève

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Other web-users rate our hotel

  • 149 reviews 8/10 Location
  • 466 reviews 3.1/10 Room
  • 279 reviews 8.3/10 Service
  • 11 reviews 7.4/10 WiFi
  • 268 reviews 3/10 Comfort
  • 240 reviews 2.2/10 Cleanliness
  • 119 reviews 5.4/10 Breakfast
  • 80 reviews 3.5/10 Vibe

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