hotelF1 Valenciennes Douchy les Mines Hotel

Though clean, the hotel needs urgently a deep overhaul. Blankets are way too used, my roomed smelled strongly cheap floor cleaner/car "magic tree", and sorry, I understand the breakfast was very affordable, but a least put some real coffee, it's not that expensive when compared to mere Nescafe, a small attetnion that might have a postive effect on your customer's experience. Actually, if I wanted to have Nescafe, I'd brought my travel kettle. On another hand, having at least one small towel (face/hands) wouldn't strongly increase costs or dig your margins; other cheap hotel chains do offer towels. When arriving late, one has also to bear in mind the hassle of leaving the car at the gate, composing a code, going through the parking lot to the hotel entrance, getting the ticket through a machine to retrieve the room number, going back to the gate, composing the code once more, getting into the car, and FINALLY parking. If you ask your customers to make a check-in online, why don't you provide them with both the code and the room number in advance? What if it was raining cats and dogs, or snowing? I'd be frozen or soak wet going back and forth on the gloomy parking lot. It ain't fun at all, really.

Very Good clean and tidy

I booked on price as an over night stop, I would expect a lot of the others had The showers and toilet worked the bed was comfy and parking was included

Staff very helpful and friendly, rooms are basic but clean and all you need for a stop over.

Very good

I was very dissappointed since I already stayed in many F1 hotels. There was no towels at to room and reception asked €3 for each(!), the beds sheets was not prepared on the beds, but folded. Breakfast was not sufficiently covered, we had to ask for butter. Coffee was terrible, the automat was not clean for ages. This was my last stay in F1 hotel.

The bedroom and was really dirty mainly on the floor and the showers and toilets were also dirty

very good staff, friendly.clean well maintained, The drivein entrance not so good the first time you arrive, in a car would be ok but on a motorcycle can catch you out, however it was no problem ,but it would have been nice to be warned about it.

No one speaks English. Did not see any in the reception. The breakfast was bad. No bread, and a lot of things was missing.

de passage super

Ok, nothing more.

The gate was closed when we arrived (11pm). We could not find the code to the door on any of the emails we received from you. Had to climb the fence to use the computer outside the door to get our code. This was not good!

This time, everything was perfect, the staff very helpful, the reception desk attended with a warm welcome, the rooms spotless, good breakfast. This was thousands times better than last year, when we had raised concern about our one night stay, where everything had been dreadful. A massive effort is seen at present and we will definitely recommend F1 Valenciennes for this pleasant experience.

hotel was ok. The room I had some one had been smoking in it.

The stay was in general satisfying, since we got what we expected. But the cleaning standard of the toilets could be better ..