hotelF1 Valenciennes Douchy les Mines Hotel

Customer review rating 3.5/5 554 reviews

Book this hotel
Room 1

Best price guarantee

How it works?
hotelF1 Valenciennes Douchy les Mines
See on a map
+ 2 Services
Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI access available in public areas and in some rooms
  • Free private enclosed outdoor car park
  • Reduced mobility rooms
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Early check-in/Late check-out Paying
Catering
  • Breakfast Paying

Hotel location

hotelF1 Valenciennes Douchy les Mines

RD630
59121 haulchin
france

Tel: +33891705237

Fax: (+33)327219941

Check-in from 14h00

Check out up to 11h00

  • By plane

    ROISSY CDG At 175km / 108 miles

  • By train

    VALENCIENNES At 12km / 7 miles

GPS :50.310502, 3.406298

Our accommodation(s)

Our guest reviews for
hotelF1 Valenciennes Douchy les Mines

100% genuine reviews from our guests

Find out more

ALL Rating 3.5/5

554 reviews

Helpful staff and an easy place to find

Customer review rating 5.0/5

Jugar Couples - 03/07/2021 Confirmed reviews ALL

Arriving later than expected we were impressed that the reception desk was in fact watched by the staff member in charge of welcoming guests. The room was very clean, bedding comfortable, drinks and snacks available from a well stocked machine. Due to Covid linked restrictions there was far less contact with others who sat outside and with much distance between chairs; far less guests in the hotel than usual made breakfast probably safer but certainly more quiet than usual.

3rd Stay

Customer review rating 4.0/5

Pyewacket Couples - 03/06/2019 Confirmed reviews ALL

We've used this F1 three times now as a convenient stop over. Friendly staff, secure parking, clean. It's a good deal for the money!

Dear SELINA M., We very much appreciate your comments regarding your stay at the hotelF1 Valenciennes Douchy-les-Mines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Super

Customer review rating 5.0/5

Larmax Business - 27/05/2019 Confirmed reviews ALL

Super

Dear RUSLAN K., We very much appreciate your comments regarding your stay at the hotelF1 Valenciennes Douchy-les-Mines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not for non-smoker

Customer review rating 3.0/5

Martin A. Couples - 19/04/2019 Confirmed reviews ALL

The hotel was easy to find, and the room was ok, exept for the smell. It was like a home for a smoker family. Realy bad.

Dear MARTIN A., Thank you for taking the time to tell us about your experience at the hotelF1 Valenciennes Douchy-les-Mines. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very noisy and not fresh

Customer review rating 1.0/5

Malgorzata Solo - 26/02/2019 Confirmed reviews ALL

The hotel is very noisy - most of guests are miners from who speak loudly and slam the doors. I think you should warn non-standard guests or passers by that this hotel is noisy. Hotel walls and tissues are saturated with cigarettes' smoke so even in the non-smoking area it stinks quite heavily. Car parking: at 1 am I was asked to walk on foot to the hotel door, take a code and then go back to the car (in a not very pleasent area!!). The gate was not working well and instructions were only in French. I understand perfectly that hotel guests are mainly miners so it is all ok for them but you should either not offer this hotel on your website (if it is workers' hotel) or at least warn your guests what to expect! How can you treat your guests like that?

Dear MALGORZATA M., Thank you for taking the time to tell us about your experience at the hotelF1 Valenciennes Douchy-les-Mines. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

OK

Customer review rating 3.5/5

Antony Friends - 18/02/2019 Confirmed reviews ALL

Breakfast was good. Everything else was very basic. It was very difficult to get in and out of the car park because a lorry was parked blocking the entrance

Dear ANTONY M., We very much appreciate your comments regarding your stay at the hotelF1 Valenciennes Douchy-les-Mines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A bed and a roof.

Customer review rating 2.5/5

Georges Couples - 28/09/2018 Confirmed reviews ALL

Though clean, the hotel needs urgently a deep overhaul. Blankets are way too used, my roomed smelled strongly cheap floor cleaner/car "magic tree", and sorry, I understand the breakfast was very affordable, but a least put some real coffee, it's not that expensive when compared to mere Nescafe, a small attetnion that might have a postive effect on your customer's experience. Actually, if I wanted to have Nescafe, I'd brought my travel kettle. On another hand, having at least one small towel (face/hands) wouldn't strongly increase costs or dig your margins; other cheap hotel chains do offer towels. When arriving late, one has also to bear in mind the hassle of leaving the car at the gate, composing a code, going through the parking lot to the hotel entrance, getting the ticket through a machine to retrieve the room number, going back to the gate, composing the code once more, getting into the car, and FINALLY parking. If you ask your customers to make a check-in online, why don't you provide them with both the code and the room number in advance? What if it was raining cats and dogs, or snowing? I'd be frozen or soak wet going back and forth on the gloomy parking lot. It ain't fun at all, really.

Dear GEORGES M., Thank you for taking the time to tell us about your experience at the hotelF1 Valenciennes Douchy-les-Mines. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Excellent

Customer review rating 5.0/5

Chris Families - 03/09/2018 Confirmed reviews ALL

Very Good clean and tidy

Dear CHRIS M., We very much appreciate your comments regarding your stay at the hotelF1 Valenciennes Douchy-les-Mines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

What I expected with a helpful receptionist

Customer review rating 4.5/5

Titusfuc Solo - 19/06/2018 Confirmed reviews ALL

I booked on price as an over night stop, I would expect a lot of the others had The showers and toilet worked the bed was comfy and parking was included

Dear NICHOLAS C., We very much appreciate your comments regarding your stay at the hotelF1 Valenciennes Douchy-les-Mines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent value stop over.

Customer review rating 5.0/5

Pyewacket Couples - 28/05/2018 Confirmed reviews ALL

Staff very helpful and friendly, rooms are basic but clean and all you need for a stop over.

Dear SELINA M., We very much appreciate your comments regarding your stay at the hotelF1 Valenciennes Douchy-les-Mines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Clean tidy & quiet for it's on a main road

Customer review rating 5.0/5

Jgw Solo - 28/09/2017 Confirmed reviews ALL

Very good

Dear JEFFEREY W., We very much appreciate your comments regarding your stay at the hotelF1 Valenciennes Douchy les Mines. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

No towels, room not prepared

Customer review rating 1.0/5

Mireks Families - 24/09/2017 Confirmed reviews ALL

I was very dissappointed since I already stayed in many F1 hotels. There was no towels at to room and reception asked €3 for each(!), the beds sheets was not prepared on the beds, but folded. Breakfast was not sufficiently covered, we had to ask for butter. Coffee was terrible, the automat was not clean for ages. This was my last stay in F1 hotel.

Dear MIROSLAV S., Thank you for taking the time to tell us about your experience at the hotelF1 Valenciennes Douchy les Mines. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dirty

Customer review rating 1.5/5

F. Couples - 17/07/2017 Confirmed reviews ALL

The bedroom and was really dirty mainly on the floor and the showers and toilets were also dirty

pk

Customer review rating 4.5/5

Pete Solo - 02/07/2017 Confirmed reviews ALL

very good staff, friendly.clean well maintained, The drivein entrance not so good the first time you arrive, in a car would be ok but on a motorcycle can catch you out, however it was no problem ,but it would have been nice to be warned about it.

Our most recent 20 reviews

Our other hotels nearby

All our hotels in haulchin