ibis London Docklands Canary Wharf bintang 3

Catatan tamu Avis (Peringkat ALL) 4.2/5 884 ulasan

Jaminan Harga
Terbaik
ibis London Docklands Canary Wharf - Image 1
ibis London Docklands Canary Wharf - Image 2
ibis London Docklands Canary Wharf - Image 3
ibis London Docklands Canary Wharf - Image 4
1, Baffin Way, Off Preston Road, E14 9PE LONDON, Britania Raya

Deskripsi

Keistimewaan hotel

  • The O2 Arena, Excel Exhibition Centre and Canary Wharf within minutes.

  • Plenty of nearby transport links.

  • 87 welcoming and comfortable rooms with power showers and flat screen tv's.

  • London City Airport is just ten minutes away.

  • On-site parking for all hotel guests (payable).

Akomodasi kami

Lokasi hotel

ibis London Docklands Canary Wharf

1, Baffin Way, Off Preston Road
E14 9PE LONDON
Britania Raya

GPS:51.50734, -0.007135

Telepon
Fax +44 20 7987 5916

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Sarapan
  • Bar
  • Properti 100% Bebas Rokok

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Cari tahu selengkapnya

Peringkat ALL  4.2/5  884 ulasan

Peringkat TripAdvisor  4.0/5  1.135 ulasan

Car stolen from carpark

Catatan Tripadvisor 1.0/5

Andy T Ulasan TripAdvisor tersertifikasi

Careful with this location, my car was stolen from the carpark at this hotel. The general manager has been help getting the CCTV for the Met Police. ANPR only & I can’t get this information either. The keys were in the room & locked away, not sure how they were scanned.

Dear ibis Guest, We are very sorry for your encountered and we are doing our utmost to have this issue resolved as per communication directly with the hotel. Kind regards, Francesca

Comfortable & welcoming.

Catatan Tripadvisor 5.0/5

caravanaficionado61 Ulasan TripAdvisor tersertifikasi

In spite of other terrible, negative reviews we actually had a really good time, for us, it was exactly the right thing in the right place, as we attended a concert at the O2. The booking was done via Booking.com, perhaps not the best idea we've ever had as without Ibis' intervention it could all have gone horribly wrong, but the staff at Ibis went into bat on our behalf and got it sorted, so, top marks for that team, we really appreciate it! Our room was compact and bijou, BUT, it suited our needs perfectly. The bed was so comfortable, we got the best nights' sleep away from home that we've ever had. The breakfasts here are very good, all buffet fashion so you help yourself, but there is ample choice of fare from cereals, fruit, yoghurt, pastries, juice, toast to a full cooked breakfast, all of it fresh and very tasty! As I said at the top of this review, this is our experience, and I can only speak as I find, but we will happily come back when we need to, even if it's just for another weekend without going to the O2!!

Dear ibis Guest, Thank you for taking the time to give us your feedback which is much appreciated. I am pleased to read you had an enjoyable experience and your comment to return is much appreciated. We look forward to welcoming you back in the near future. Kind regards, Brian

Cramped and tired room - overpriced

Catatan Tripadvisor 2.0/5

simezzz Couples - Ulasan TripAdvisor tersertifikasi

The room was quite cramped but what struck us immediately was the smell coming from the bathroom which was like a blocked drain. There was also a constant sound coming from the vent (video attached). The bathroom was limited in terms of what was offered - a flannel would have been appreciated and a shower cap (again what you would expect for a room priced at this level). The toilet was not properly cleaned (there was a hair on the seat). The room in general was very tired looking: 1. Paint peeling on the door frame 2. Screw holes on the wall 3.Stained carpet 4. Plug at floor level didn’t work 5. Stain on curtain 6. Sticker mark on mirror The fan in the room did not provide any cool air - only a slight draft of warm air (it was cooler in the corridor outside) Overall our experience at IBIS London Docklands was disappointing and we did not feel that the room was good value at £249 per night and therefore did not meet our expectations. Had it been priced at around £150 we wouldn’t have been so disappointed.

Dear ibis Guest, All feedback is important to us and thank you for taking the time to address the issues in order for us to get on top of these items you have mentioned; thank you! Rest assured the room in which you stayed will be visited to ensure we improve on any defects in order for us to rectify for any future guests. Once again, thank you for your valued feedback for immediate follow up. Kind regards, Brian

Manager Bryan, you're doing great 👍🏼

Catatan Tripadvisor 5.0/5

christophlambypie Keluarga - Ulasan TripAdvisor tersertifikasi

10/10 I would recommend this Ibis Docklands. From the time we walked in, they made us feel so welcome. We had to have a disabled room due to my condition, which was great. Staff were very attentive, especially Victor. had the best sleep ever 😴

Dear ibis Guest, We are delighted to read about your experience and rest assured this will be shared with the team along all other reviews. The team will be pleased to read you were looked after and had a comfortable and enjoyable stay. It will be our pleasure we welcome you back in the near future. Kind regards, Francesca

Worst hotel I have ever been to

Catatan Tripadvisor 1.0/5

SelinaS488 Keluarga - Ulasan TripAdvisor tersertifikasi

Checked into the ibis . The room was dirt . Stains on the bed . The toilet had not been cleaned from The previous guest. They was human waste stains still in the toilet pan. I have never been into a hotel room as disgusting as this . This hotel was terrible. I ask for a refund from the front desk . They said as long as booking.com send them a email they would possess a refund . Booking . Com said the email and the manager refused it. When I ask the girl on the from desk if she would stay in that room , her reply was no I would not .

Dear SelinaS488, This is very concerning to hear as this is not what you should expect in any of our hotels in terms what you experienced. I am unable to find any communication from booking.com and rest assured any such feedback would have been dealt with immediately if brought to our attention during check in. It is very difficult for us to make corrective actions post stay and I am quite certain any member of staff would have changed the room upon bringing an issue to our attention. Once again, my sincere apologies but rest assured any issues brough to our immediate attention would be dealt with accordingly. Kind regards, Brian

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 921 ulasan 8.8/10 Lokasi
  • 1.291 ulasan 5.7/10 Kamar
  • 1.169 ulasan 8.3/10 Pelayanan
  • 32 ulasan 4.2/10 Internet
  • 718 ulasan 5.4/10 Kebersihan
  • 514 ulasan 8.1/10 Sarapan
  • 284 ulasan 6.4/10 Kesepadanan nilai

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