Pesan informasi

Hotel Novotel London Canary Wharf bintang 4

Catatan tamu Avis 4.5/5 11.768 ulasan

Hotel yang disetujui ALLSAFE

Pesan hotel ini
Kamar 1

Jaminan Harga Terbaik

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+ 20 Layanan

Keistimewaan hotel

  • 7 menit berjalan kaki ke stasiun Canary Wharf dengan akses mudah ke kota, O2 Arena, Greenwich

  • Hotel bersertifikat ALLSAFE oleh Bureau Veritas.

  • 313 kamar tamu kontemporer termasuk 26 suite desainer dengan pemandangan indah London

  • 9 ruang pertemuan bergaya dilengkapi teknologi E-board dan WIFI kecepatan tinggi

  • BOKAN - Tiga pilihan luar biasa untuk makanan dan minuman yang terletak di lantai atas hotel

Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).

Layanan di hotel dan sekitarnya

Check-in dari 15h00

Check out sampai 12h00

Layanan berbayar

Informasi layanan dan informasi praktis
  • Check-in online
  • WIFI/Akses Internet
  • Parkir umum dalam (di dekat)
  • Akses bagi tamu disabilitas
  • Hewan peliharaan diperbolehkan Layanan berbayar
  • 100% hotel bebas rokok
  • Memiliki penyejuk ruangan
  • Bahasa yang digunakan di hotel
  • Resepsionis buka 24 jam
  • Check-in lebih awal/Check-out lebih sore Layanan berbayar
  • Laundry
  • Concierge
Rekreasi dan aktivitas
  • Kolam renang
  • Pusat kebugaran
  • Sauna
Katering
  • Sarapan Layanan berbayar
  • 2 Restoran
  • 2 Bar
  • Layanan kamar
Layanan bisnis
  • 9 Ruang pertemuan
  • Pusat bisnis dengan staf dukungan
  • Sedia layanan fotokopi/cetak

Lokasi hotel

Novotel London Canary Wharf

40 Marsh Wall
E14 9TP london
united kingdom

Tel: +4402035300500

Faks: (+44)02079871040

Check-in dari 15h00

Check out sampai 12h00

  • BUS :  135 D3 D7 MARSH WALL

  • SUBWAY :  DLR JUBILEE CANARY WHARF

  • Dengan pesawat

    LONDON CITY AIRPORT Pada 8km / 5 mil

  • Dengan pesawat

    LONDON CITY AIRPORT Pada 8,05km / 5 mil

  • Dengan kapal

    THAMES CLIPPER Pada 2,2km / 1,37 mil

  • Dengan kereta

    LIMEHOUSE Pada 1,61km / 1 mil

GPS :51.501331, -0.023293

Akomodasi kami

Berdesain kontemporer, lapang, dan dapat disesuaikan, kamar Novotel benar-benar tempat untuk menikmati hidup. Sempurna untuk semua kebutuhan Anda.

Restoran dan bar kami

BOKAN 37

Jenis hidangan: Internasional

BOKAN Restaurant, Bar & Roof Terrace - Karena tingginya permintaan, kami sarankan untuk membuat reservasi pada akhir pekan dan tanggal spesial tahunan untuk menjamin ketersediaan meja di tempat populer kami. Pesan sekarang di www.bokanlondon.co.uk

CANARY COFFEE

Jenis hidangan: Kafe

Area yang nyaman dan bergaya ini berada di lantai dasar dengan area duduk di teras luar ruang - bersantailah, lepaskan lelah, dan manjakan diri dengan pilihan kopi artisan yang dipanggang lokal, kue, camilan, dan pizza bakar oven batu di Canary Coffee.

BOKAN 38

Seni racik minuman sarat inspirasi, minuman alkohol suling lokal, bir tradisional, dan beragam anggur di ruang menawan, pemandangan Canary Wharf dan Kota London. Untuk reservasi, kode busana, dan kebijakan usia, silakan kunjungi http://bokanlondon.co.uk/

Foto non-kontrak

  • Senin
  • Selasa
  • Rabu
  • Kamis
  • Jumat
  • Sabtu
  • Minggu

BOKAN 39

Lounge lantai atas dan pemandangan 360 derajat menghadap cakrawala London - nikmati kesempatan ini untuk bersantai di bar rooftop atau di teras. Untuk reservasi, kode busana, dan kebijakan usia, silakan kunjungi http://bokanlondon.co.uk/

Foto non-kontrak

  • Senin Tutup
  • Selasa Tutup
  • Rabu Tutup
  • Kamis Tutup
  • Jumat Tutup
  • Sabtu Tutup
  • Minggu Tutup

Pertemuan dan acara Anda

Ruang Pertemuan kami

  • Jumlah ruang pertemuan: 9

  • Ukuran maksimal: 96

  • Kapasitas maksimal: 75 orang

  • Kapasitas perjamuan maksimal: 40 orang

Cari tahu lebih lanjut

Ulasan pelanggan kami untuk
Novotel London Canary Wharf

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL 4.5/5

11.768 ulasan

Peringkat TripAdvisor 4.5/5

1.469 ulasan

2021 Sertifikat Keunggulan TripAdvisor (TripAdvisor Certificate of Excellence)
Sertifikat keunggulan 2021

Okay hotel- facility quality not so great

Catatan Tripadvisor 3.0/5

adilhussainkhan 02/09/2021 Ulasan TripAdvisor tersertifikasi

Nice room, nice view. But room service food was poor, swimming pool wasn’t the greatest, temperature was a bit off. Sauna wasn’t hot, pressed the button several times. Waited up to 30 minutes, waste of my time. Just didn’t make me sweat. If anything, made me ill. Shower was nice in my room instead. Breakfast was okay. Staff were okay. Sofa chair in my room had stains and the hotel tried hiding it by putting a table over it? 3/5 only because of the view.

I am so sorry we let you down on this stay and please be assured that I will address the issues you have highlighted. I hope we can welcome you back in the future for a second chance. Kind regards. Jacqui McMillan - General Manager

Overnight stop

Catatan Tripadvisor 5.0/5

infoW6217JA Business - 29/08/2021 Ulasan TripAdvisor tersertifikasi

Needed somewhere to stop overnight and the hotel was conveniently located 2 minutes away from where I needed to be. Had a fantastic room on the 32nd floor with views over London. The restaurant and bars were located on the 38 floor, with an outside roof terrace

We are delighted you chose us for your overnight stop and you enjoyed your time with us so much. I hope we get to welcome you back again soon. Jacqui & The Canary Wharf Family

Fab hotel with great views

Catatan Tripadvisor 4.0/5

FarAway691348 25/08/2021 Ulasan TripAdvisor tersertifikasi

This hotel was overall very good, only thing that let it down was the bar staff in the rooftop bar. We had to wait 35 minutes for a drink, then 20 minutes for a second drink, I’m not sure if they were just short staffed or particularly slow that night.

Thanks so much for your feedback, I am happy that overall you enjoyed your stay with us. I am sorry about your wait in the rooftop bar. I hope we can welcome you back. Jacqui McMillan - General Manager

Rundown messy rooms and inadequate food

Catatan Tripadvisor 1.0/5

Fulltbu 24/08/2021 Ulasan TripAdvisor tersertifikasi

Rooms were dirty, stains and marks up the walls/ windows and on furniture. Lots of things missing (I.e coffee pods, robes, slippers, towels, milk etc) room service took nearly an hour for 2 cokes. Food was awful in the restaurant and a £30 service charge was put on top of our bill. Your charged a service charge everytime you order a drink from the rooftop bar and because we left the restaurant hungry we ordered chips from the bar upstairs which was the best part of our stay. We made the staff aware of all the problems and nothing was done. This hotel needs a good revamp and scrub.

Thank you for your feedback. If you would like to contact me directly to discuss your issues I would appreciate it. My e-mail is jacqui.mcmillan@accor.com. Thank you

Beautiful Hotel

Catatan Tripadvisor 5.0/5

Emza A 17/08/2021 Ulasan TripAdvisor tersertifikasi

Me and my boyfriend had a lovely stay for his birthday. Our room had beautiful views. The pool and sauna was nice and although we didn’t use the gym it looked great. The staff were friendly and helpful. We enjoy dinner and drinks at Bōkan bar which was lovely. Breakfast was nice too, it really was a perfect romantic night away. We will definitely be back again.

Great 5 star review Emza, thanks so much for sharing your experience you had for your romantic night away. I hope we can see you again soon. Jacqui & The Canary Wharf family

Amazing View & great price

Catatan Tripadvisor 5.0/5

aartipatel3 Business - 05/08/2021 Ulasan TripAdvisor tersertifikasi

I really enjoyed my stay at the Novotel London Canary Wharf the staff were really helpful and my room was really nice with big glass windows I was on the 30th floor. All my problems were addressed in a timely manner. Thank you for my stay.

We love the 5 star review aartipatel3 thank you so much for sharing and we are thrilled you loved your room. We are looking forward to welcoming you back soon. Jacqui & The Canary Wharf Family

Great Stay

Catatan Tripadvisor 4.0/5

avneetgill1 27/07/2021 Ulasan TripAdvisor tersertifikasi

Had a lovely time. View from the room was amazing. Had a few issues on my last stay but was given complementary drinks to make up for it. Would recommend a stay. Pool is nice but can get abit busy as it’s not very big. Rooftop bar service is great. Breakfast buffet was a very high standard

Thank you so much for your review about your stay I am delighted you enjoyed your return visit to us. I am sure we will be welcoming you back soon. Jacqui & The Canary Wharf Family

Amazing new hotel....... Stunning views

Catatan Tripadvisor 5.0/5

petersE9840AF 03/11/2020 Ulasan TripAdvisor tersertifikasi

Everything from the hotel check-in experience, quality, cleanliness, facilities, location and the overall wow Factor was absolutely epic. The staff were superb and made us feel at home instantly with great service. The bar on the 39th floor is absolutely amazing with views across the city of London and the surrounding area of Canary Wharf. Would definitely stay here again and recommend.

We love your 5 star review and thank you for sharing this great experience. I hope we can welcome you back soon. Jacqui McMillan - General Manager

I did not get this room what I paid for.we needed wait for Room 40min because housekeeping was busy.

Catatan Tripadvisor 3.0/5

Patiwuen Couples - 07/10/2020 Ulasan TripAdvisor tersertifikasi

I did not get this room what I paid for.we needed wait for Room 40min because housekeeping was busy. No mini bar. I should pay less. In internet its writing something diffrent how in Real . ☹️ On breakfaat nobody tell us what we have to do we wait 40 min for food

Thank you for your review. I am sorry that we let you down. As we had just opened we were learning the new normal. Mini bars can no longer be stocked due to COVID restrictions and we have updated our website now and we are offering alternatives to this. Housekeeping were busy but again with COVID we are taking longer to clean these rooms compared to pre-covid times and I hope that you appreciate we would rather take our time to ensure that we are cleaning the rooms in line with the new standards, I am sorry that you had to wait for 40 minutes. With regards to breakfast to ensure social distancing we are requesting that our guest book slots. However some of our guests although had booked slots did not respect these times and arrived late which impacted our service. I am sorry that we disappointed you and I hope we can welcome you back soon. Kind regards. Jacqui McMillan - General Manager

Just go there

Catatan Tripadvisor 5.0/5

Annonnimm 29/01/2020 Ulasan TripAdvisor tersertifikasi

Been there twice and it was a very good experience, just go there and you will be delighted. And don't drive there as parking is difficult to find and very expensive, underground is just 10 mins walk.

We are so happy that you had such another amazing stay with us, thank you so much for sharing. Parking is difficult around her and we don't have parking on site but with the great transport links to Canary Wharf wither by tube or DLR, it is so easy to get around London. We are looking forward to welcoming you back for a 3rd time soon. Jacqui McMillan - General Manager

Lovely Views, Bad Room Service

Catatan Tripadvisor 4.0/5

ava219 24/01/2020 Ulasan TripAdvisor tersertifikasi

We really enjoyed the room and amenities. Amazing views over London! Our only complaint was the burger we ordered from room service. It was disgusting & outrageously expensive. When we complained, the staff didn't seem to care and still charged us full price.

Thanks ava219 for your review. I am so sorry we let you down on the burger and of course I do not want this issue to mar your opinion of us as you said everything else was great. Pop me an e-mail over on h9057-gm@accor.com and I can arrange the refund for you. Hope to welcome you back soon. Jacqui McMillan - General Manager

nice hotel with good view

Catatan Tripadvisor 5.0/5

venisa w Couples - 12/01/2020 Ulasan TripAdvisor tersertifikasi

Morden design hotel, good view. 5 mins walk distance from canary wharf underground station. it's the second time my partner and me come to stay in here. nice place to stay. will book the same hotel again in future.

We love our 5 star review Venisa W thank you so much for taking the time to share your second visit to us and we are looking forward to welcoming you for your 3rd visit to us. Jacqui & The Canary Wharf Family

Excellent

Catatan Tripadvisor 5.0/5

jmR6871CN Couples - 11/01/2020 Ulasan TripAdvisor tersertifikasi

Very comfortable hotel. Excellent and friendly staff. No complaints Excellent breakfast and the view from the 38th floor is fantastic. The bar can be very busy but service quick and friendly. Will be back again.

Thank you so much for your excellent 5 star review and rating, we are thrilled that you enjoyed your time with us so much and I am sure we will be welcoming you back soon. Kind regards. Jacqui McMillan - General Manager

Pleasant stay

Catatan Tripadvisor 5.0/5

kleng2013 Family - 09/01/2020 Ulasan TripAdvisor tersertifikasi

Room with nice view. Basic breakfast. Croissant was plain and boring. Coffee from the kettle was warm not hot. They didn't set up the coffee machine. The lady with glasses on not accommodating. She makes my stay unpleasant. She works in the dining area. I had 2 encounter with her during breakfast. But the rest of the staff were kind and helpful. 5 star service.

We really love your 5 star review and rating with regards to your recent stay with us at Novotel Canary Wharf. I am sorry about the issues you have highlighted and of course I am addressing these. We love that you found we gave 5 star service and I hope you come back soon for another 5 star experience. Kind regards. Jacqui McMillan - General Manager

Amazing Stay!! Definitely returning!!

Catatan Tripadvisor 5.0/5

ForeverExplorers Couples - 03/01/2020 Ulasan TripAdvisor tersertifikasi

Stayed for a few nights to celebrate a special occasion. We were greeted with a warm welcome and the hotel and all the staff were very accommodating! One of the best stays and we’ll definitely return!

Wow ForeverExplorers, thank you so much for your amazing 5 star review about your stay with us at Novotel Canary Wharf we are thrilled that this was one of your best stays. We can't wait to welcome you back soon. Kind regards. Jacqui McMillan - General Manager

Very OK

Catatan Tripadvisor 5.0/5

w0utervanlinden Business - 29/12/2019 Ulasan TripAdvisor tersertifikasi

Very OK - as always (although this time there was no complimentary upgrade). Very efficient checkin and checkout. Nice bar - very clean room. Sufficient space in the room and good quality of bed. Will come back next month !

Thank you so much for this lovely review and of course I am thrilled to read that you are coming back to stay in 2020. We are really looking forward to it. Kind regards. Jacqui McMillan - General Manager

Fantastic hotel

Catatan Tripadvisor 5.0/5

edwardsO3774UP Couples - 28/12/2019 Ulasan TripAdvisor tersertifikasi

Exceeds all expectations. Very friendly staff, nothing is too much trouble. Fantastic views of the city of London from the rooftop bar. Excellent location when visiting the O2, only one tube stop away from the venue.

Thank you for this fantastic 5 star review and rating. I am thrilled with your feedback and so pleased that you enjoyed your time with us so much. We are really looking forward to welcoming you back in the future. Kind regards. Jacqui & The Canary Wharf Family

Partners birthday

Catatan Tripadvisor 5.0/5

36kayleighl Couples - 18/12/2019 Ulasan TripAdvisor tersertifikasi

So, I booked this hotel for my partners birthday. I booked a standard double. Which, for a standard double was amazing. Spacious, views were lovely. I have to bow down to the lady who checked us in though. Ines was absolutely lovely. She couldn't of made us feel more welcome (without being cheesy). Ines definitely deserves recognition for her work. She is a credit to your hotel.

We love your 5 star review 36kayleighl, we are so delighted to read what a great stay you had with us. Ines is delighted with her personal mention and will be rewarded. I am very lucky to have her in my hotel. I hope we can welcome you back soon. Kind regards. Jacqui McMillan - General Manager

Classic Novotel Hotel brand features, great location, good service

Catatan Tripadvisor 4.0/5

Pra50 Family - 21/11/2019 Ulasan TripAdvisor tersertifikasi

The property checks all the Novotel brand boxes. It has a great location, good service, satisfying breakfast, along with city skyline views from the top floor restaurant. The rooms are comfortable. Excellent choice for people looking for a Canary Wharf location. Only negative at present is all the construction activity, an unavoidable feature in the area.

Thank you Pra50 for your lovely feedback about your stay with us. I am sorry about the construction work going on but as you said it is unavoidable currently in this part of the city, there is so much going on. I am glad that you did enjoy your time with us and of course the amazing views. I hope we can welcome you back in the future. Kind regards. Jacqui McMillan - General Manager

Great hotel

Catatan Tripadvisor 5.0/5

Samaria Business - 20/11/2019 Ulasan TripAdvisor tersertifikasi

My friend and I stayed here during a conference and the stay was amazing. Wonderful service and very close to the station and DeVere conference centre. The rooms are quiet, clean and very modern with spectacular views. The breakfast is good. If you stay here you must experience the rooftop bar and restaurant, great food and service.

We loved reading your great review Samaria, thank you so much for sharing your amazing experience with us. I am so glad that you and your friend enjoyed your time with us and you loved Bokan too. I hope we can welcome you back soon. Jacqui McMillan - General Manager

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