Novotel London Greenwich bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 1.289 ulasan

Novotel London Greenwich - Image 1
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Deskripsi

Keistimewaan hotel

  • KA yang menghubungkan Anda ke pusat kota London

  • Family rooms with extra sofa beds

  • Parkir aman di hotel

  • Fully-equipped gym and sauna

  • Akses mudah ke Canary Wharf dan O2 Arena

Akomodasi kami

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Lokasi hotel

Novotel London Greenwich

173-185 Greenwich High Road
SE108JA LONDON
Britania Raya

GPS:51.477798, -0.013504

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

RESTAURANT

Manjakan lidah Anda di Novotel. Nikmati berbagai masakan lokal dan internasional, sederhana namun autentik, dalam suasana santai. Untuk makan atau sekadar minum, restoran kami memiliki ciri khas yang hanya dapat Anda temukan di Novotel.

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Cari tahu selengkapnya

Peringkat ALL  4.4/5  1.289 ulasan

Peringkat TripAdvisor  4.3/5  3.242 ulasan

Sertifikat keunggulan 2025

Family Christmas get together

Catatan Tripadvisor 5.0/5

marymX230QE Ulasan TripAdvisor tersertifikasi

We were really pleased by our experience at the Novotel this Christmas and boxing day. As a large family, we wanted to transfer the strain of catering for such large numbers of people elsewhere, so hired out a large room for 2 days at the Novotel Greenwich, where we could chill out, open our gifts and interact with each other in a relaxed setting. We asked in advance whether the room could be suitably decorated, which the hotel said it could. They also allowed us to bring our own decorations to add, if we so wished, but when we walked into the room, we were generally delighted by the lovely decorations they already put in place. We were also pleased with the wonderful buffet spread that the hotel provided, which was filled with a variety of favourite hot and cold dishes. We were even given the opportunity to make menu suggestions, which were taken into account. The staff who served us on the day and whom liaised with us prior to Christmas ie Solace Squire were amazingly patient and amenable, with nothing being too much trouble. They really aimed to please and so far as it was possible, to put in place most of our requirements. As a large group, we felt listened to and heard and we were delighted how far the staff were prepared to go to ensure we had a smooth, restful and peaceful Christmas. At one point father Christmas turned up also and handed out little gifts to us all, which was a lovely touch. We cannot thank Solace and her manager in the waistcoat (sorry can't recall his name), and her team enough for how they made our Christmas 2025 a year to remember!! We would definitely recommend this hotel to anyone looking for a relaxed atmosphere and good hospitality. We certainly felt welcomed and cherished and would be happy to come again. If we had anything to criticise it would be the heating breaking down in the hired room, but the staff readily sorted this out with extra heating, which soon resorted to a comfortable space. Thanks again team Solace!

Excellent customer service

Catatan Tripadvisor 5.0/5

Usha G Ulasan TripAdvisor tersertifikasi

It was wonderful Christmas evening Thank you Dinesh for your effort and service you made us happy. It been great evening.

Poor room, cleanliness and things broken

Catatan Tripadvisor 2.0/5

Simon W Ulasan TripAdvisor tersertifikasi

Having stayed here previously on many occasions we booked again for our regular visit to the O2. Previous visits have all been good but this year was very poor. The cleanliness in the room was below standard, there was a poor selection of coffee, tea and no bottled water (£189 per night) which we expected. No toilet roll in the room, the sink leaked when you tried to take the plug out and the shower floor was dirty and the shower itself rusty. Location for Greenwich is good, access to the railway perfect. However, when we raised this during checkout with the lady on reception she was apologetic, took out email address and said she would be in contact. We have heard nothing, Novotel is a good brand but the standard in Greenwich has gone down a great deal and for the price does not offer good value. A simple email would have made this email end differently but very disappointing stay.

Dear Simon, Thank you for taking the time to share your feedback and for choosing to stay with us again. We are very sorry to hear that your recent experience did not meet the standards you have come to expect from Novotel, particularly regarding room cleanliness, maintenance, and amenities. Please accept our sincere apologies for the inconvenience caused. We are especially sorry that you did not receive a follow-up after raising your concerns at check-out. Unfortunately, due to an exceptionally busy week at the hotel, we were unable to get back to you as promptly as we should have, and we regret this lapse in communication. Your comments have been shared with the relevant teams, as this is not the level of service or quality we aim to provide. We truly value your loyalty and your previous positive experiences with us make this feedback even more important. We would very much appreciate the opportunity to discuss this matter further. If you could please contact us directly by email at h3476-fo@accor.com, we will ensure your concerns are addressed properly. Thank you again for your honest feedback, and we hope to have the chance to restore your confidence in us in the future. Thank you Athulya Novotel London Greenwich

Nice experience

Catatan Tripadvisor 5.0/5

Shadi S Ulasan TripAdvisor tersertifikasi

Very fantastic staff Nice location I had the best experience with Astha She is very friendly and helpful. The staff are amazing Thank you Astha

Dear Guest, Thank you so much for your kind words and wonderful feedback! We’re delighted to hear that you had such a fantastic experience and enjoyed our location and service. A special thank you for recognizing Aastha — we’ll be sure to share your compliments with her. She’ll be thrilled to know she made your visit memorable. We truly appreciate your support and look forward to welcoming you again soon! Warm regards, Athulya Front Office Team Leader Novotel London Greenwich

Nice

Catatan Tripadvisor 5.0/5

Resort62670090826 Ulasan TripAdvisor tersertifikasi

Manju provided really good service and the food was delicious and tasty! The atmosphere was very lively and nice and I would come again

Dear Guest, Thank you very much for sharing your feedback following your visit to Novotel Greenwich. We are delighted to hear that you enjoyed the food and found it delicious, and that Manju provided excellent service. It’s wonderful to know that you appreciated the lively and welcoming atmosphere. We look forward to welcoming you back again soon for another enjoyable experience! Kind regards, Athulya Novotel Greenwich

Dalam Kemitraan dengan TripAdvisor

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  • 32 ulasan 7.4/10 Internet
  • 755 ulasan 8.1/10 Sarapan
  • 724 ulasan 5/10 Kebersihan
  • 5 ulasan 10/10 Keberlanjutan

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