ibis Mendoza 3 stars

Customer review rating (ALL Rating) 4.3/5 799 reviews

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ibis Mendoza - Image 1
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Lateral Sur Acceso Este 4241, Guaymallen, 5521 MENDOZA, Argentina

Description

Hotel extras

  • Various options at ibis Kitchen

  • Bar open 24 hours a day with express menu and cafeteria

  • It has parking

  • Pet-friendly hotel! Pets up to 33 lbs. allowed.

  • Self-service buffet breakfast daily

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 2 single beds

Photo out of - Standard Room with 2 single beds

Double room with 2 single beds. All rooms at Hotel Ibis Mendoza include a full bathroom with hairdryer and free toiletries, TV, desk and business facilities, air conditioning, and heating.

  • Views:

    Mountain view or Patio

Max. number of persons
2
Area
From 15 m² / 161 sq ft

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • 21'/53 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Keycard-operated door locks

Comfort Features

  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • 2 pers. max
  • 15 m² / 161 sq ft
  • Bedding 2 x Single bed(s)
  • Views: Mountain view or Patio
See availabilities

Hotel location

ibis Mendoza

Lateral Sur Acceso Este 4241, Guaymallen
5521 MENDOZA
Argentina

GPS:-32.907627, -68.791778

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • FRANSCICO GABRIELLI Additional charge
  • MDZ Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 83 rooms
  • 3 rooms for people with reduced mobility
  • 5 connecting rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge
  • On site

RESTAURANT

Photo out of - RESTAURANT

The pleasure of good food à la carte.Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every night open at least 7:00 p.m. to 10:30 p.m.

Cooking style
Regional
5521 Mendoza, Argentina

The pleasure of good food à la carte.Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every night open at least 7:00 p.m. to 10:30 p.m.

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  799 reviews

Customer review rating 4.0/5

Maria A. R. Business - Confirmed reviews ALL

Estimada Maria A. R., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Mendoza. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Cristian López G. Gerente General Ibis Mendoza

Customer review rating 4.5/5

Federico G. Families - Confirmed reviews ALL

Dear Federico, We sincerely appreciate your kind words regarding your recent stay at our hotel. We are pleased to know that you found our rooms comfortable and clean, as well as that you enjoyed our breakfast. We look forward to welcoming you again in the future. Cristian López G. General Manager Ibis Mendoza

Customer review rating 3.0/5

Sebastian L. Families - Confirmed reviews ALL

Dear Sebastián l., We sincerely appreciate your comment and the feedback you shared regarding your recent stay at Ibis Mendoza. We are pleased to know that you received outstanding service from our staff and that you enjoyed the cleanliness and the Christmas ambiance of our facilities. We regret that your experience was affected by the lack of information regarding the bedding and the operation of the heating system. Your observation is very valuable, and we will take your suggestion into account to improve communication about our amenities. At Ibis, we strive to ensure the comfort of all our guests, and it is important to us that every stay is pleasant. We appreciate your understanding and look forward to the opportunity to welcome you again in the future. Cristian López G. General Manager Ibis Mendoza

Customer review rating 1.0/5

Vinicius M. C. Families - Confirmed reviews ALL

Dear Mr. M. We sincerely appreciate you taking the time to share your experience at our hotel. We deeply regret the inconveniences you encountered during your check-in. We understand how frustrating it can be not to receive proper attention and that communication regarding your reservation and the type of bed requested was not clear. It is our policy to ensure that every guest receives exceptional care. Your experience does not reflect the standards we strive to maintain. We take your comments regarding the lack of information and the waiting time for the additional bed service very seriously. These aspects are crucial to us, and your feedback will help us improve. We appreciate your understanding and hope that you will reconsider your opinion in the future. Sincerely, Cristian López G. General Manager Ibis Mendoza

Customer review rating 4.0/5

Luis T. Business - Confirmed reviews ALL

Estimado Sr. T., Agradecemos sinceramente sus comentarios positivos sobre nuestra ubicación y el ambiente tranquilo de nuestro hotel. Nos alegra saber que su estancia fue agradable y placentera. Esperamos darle la bienvenida nuevamente en el futuro. Cristian López G. Gerente General Ibis Mendoza

Estimada Maria A. R., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Mendoza. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Cristian López G. Gerente General Ibis Mendoza

Customer review rating 4.5/5

Federico G. Families - Confirmed reviews ALL

confortable and clean rooms and great breakfast

Dear Federico, We sincerely appreciate your kind words regarding your recent stay at our hotel. We are pleased to know that you found our rooms comfortable and clean, as well as that you enjoyed our breakfast. We look forward to welcoming you again in the future. Cristian López G. General Manager Ibis Mendoza

Customer review rating 3.0/5

Sebastian L. Families - Confirmed reviews ALL

I didn't like the experience of not knowing or being informed that the bed didn't have a top sheet. When I entered the room, the temperature was very cold, and the heating wasn't working because the central unit was in air conditioning mode. The only option was to turn it off, with no way to heat the room. I had to ask for blankets to cover myself because of the temperature, since there was no heating and there were no blankets in the room. The Christmas decorations were very nice, and the staff was attentive. Everything was very clean and smelled nice.

Dear Sebastián l., We sincerely appreciate your comment and the feedback you shared regarding your recent stay at Ibis Mendoza. We are pleased to know that you received outstanding service from our staff and that you enjoyed the cleanliness and the Christmas ambiance of our facilities. We regret that your experience was affected by the lack of information regarding the bedding and the operation of the heating system. Your observation is very valuable, and we will take your suggestion into account to improve communication about our amenities. At Ibis, we strive to ensure the comfort of all our guests, and it is important to us that every stay is pleasant. We appreciate your understanding and look forward to the opportunity to welcome you again in the future. Cristian López G. General Manager Ibis Mendoza

Customer review rating 1.0/5

Vinicius M. C. Families - Confirmed reviews ALL

I arrived at the hotel in the late afternoon. There was a woman at the front desk, and when I gave her my name, she did not ask for my identification. I had to repeat my name several times until I eventually offered my passport myself. She looked at her computer and simply told me I didn’t have a reservation. I had all my tickets and reservation numbers with me, which I showed her, as I had made the booking three days earlier. I looked at her, waiting for an explanation, but none was given. She then left to “check something,” and when she came back, she had suddenly found my reservation. She gave me a form to sign, and I mentioned that I believed I had booked a room with two beds, not a double bed. Later, when I checked my reservation, I realized it did in fact state a double bed. At the time, however, she told me they would add an extra mattress next to the double bed and that I just needed to wait a few hours. I agreed, she gave me the key card, and I went to my room. The additional bed took longer than she had indicated, so I went back to ask about it. Only then did she tell me they would not provide another bed because my reservation did not include it. She had never informed me of this earlier and simply left me waiting for something she had previously agreed to arrange. Overall, it was an awful customer service experience. I will never book Ibis again.

Dear Mr. M. We sincerely appreciate you taking the time to share your experience at our hotel. We deeply regret the inconveniences you encountered during your check-in. We understand how frustrating it can be not to receive proper attention and that communication regarding your reservation and the type of bed requested was not clear. It is our policy to ensure that every guest receives exceptional care. Your experience does not reflect the standards we strive to maintain. We take your comments regarding the lack of information and the waiting time for the additional bed service very seriously. These aspects are crucial to us, and your feedback will help us improve. We appreciate your understanding and hope that you will reconsider your opinion in the future. Sincerely, Cristian López G. General Manager Ibis Mendoza

Customer review rating 4.0/5

Luis T. Business - Confirmed reviews ALL

Agradable y placentera.

Estimado Sr. T., Agradecemos sinceramente sus comentarios positivos sobre nuestra ubicación y el ambiente tranquilo de nuestro hotel. Nos alegra saber que su estancia fue agradable y placentera. Esperamos darle la bienvenida nuevamente en el futuro. Cristian López G. Gerente General Ibis Mendoza

Customer review rating 5.0/5

Atilio P. Business - Confirmed reviews ALL

Unforgettable experience in every aspect of my stay

Estimado Atilio Muchas gracias por su valoración positiva acerca de nuestro hotel. Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Cristian López G. Gerente General Ibis Mendoza

Customer review rating 4.0/5

Adolfo R. Business - Confirmed reviews ALL

Agradable y tanquila

Estimado Adolfo R., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Mendoza. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro de que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez más que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Cristian López G. Gerente General Ibis Mendoza

Customer review rating 4.5/5

Olivier L. Families - Confirmed reviews ALL

This hotel has everything I need.

Dear Mr. L. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cristian López G. Gerente General Ibis Mendoza

Customer review rating 4.0/5

Maria F. S. Couples - Confirmed reviews ALL

Buena relación precio calidad

Customer review rating 5.0/5

Juan C. Q. Families - Confirmed reviews ALL

Excelente muy buen la estadía me gustó mucho

Customer review rating 1.0/5

Joel S. M. V. Couples - Confirmed reviews ALL

Mucho ruido del personal de limpieza, el desayuno fue pobre y no había agua caliente en el baño

Customer review rating 4.0/5

Patricia L. Families - Confirmed reviews ALL

El servicio de limpieza excelente. El bar 24hs muy buena atención. Muy amable todo el personal. Muy buena accesibilidad.

Customer review rating 4.0/5

Alfredo P. Couples - Confirmed reviews ALL

La experiencia fue buena. Lo único a observar es que deberían dejar unos vasitos aunque sea descartables en las habitaciones

Customer review rating 5.0/5

Lucia F. R. Families - Confirmed reviews ALL

Hermosa

Customer review rating 5.0/5

Francisco G. Families - Confirmed reviews ALL

perfecta

Other web-users rate our hotel

  • 205 reviews 8.2/10 Location
  • 353 reviews 4.4/10 Room
  • 402 reviews 8.1/10 Service
  • 10 reviews 6.2/10 WiFi
  • 173 reviews 7.6/10 Breakfast
  • 172 reviews 3.9/10 Comfort
  • 141 reviews 4.7/10 Cleanliness
  • 106 reviews 6.1/10 Value

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