Novotel Brussels City Centre 4 estrelas

Arrived late and left early the morning after. Very slow check-in, ok room, comfortable bed and shower, and average breakfast. I asked the front staff to help me to book a taxi, but they couldn’t help which I found a bit odd. Will not stay here again.

I stayed several times in this hotel. It is well located in Brussels centre. However it came not well out of Corona. 4 years after my last stay staff is still very friendly - but the rooms and common areas look very shabby, particularly the carpet floors. Bath room are too dark and walls shabby. Breakfast quality is low.

Fantastic hotel. Excellent staff, fab pool, and an xbox and play area for the kids - in reception! Ticked all the boxes for us as a family. Location was perfect to explore from, and close to shops, restaurants and tourist attractions. Would highly recommend.

We went to the Hotel between Christmas and New Year for 2 nights stay in Brussels. The location of the Hotel is perfect. If you can walk 1 km , you can walk from Brussels Central station or take a metro which stop 200m from Hotel. The experience started with a busy reception area with difficulty by staff to manage the crowds( though it seemed not crowded at all). Even on reaching on exact check-in time rooms were not ready and had to wait 30 minutes and had to remind them again for my room. Please note they don’t give even 30 minutes in checkout though ( else you can pay for late checkout unless you are a silver Accor member). But the Hotel has lot of positive, the rooms are pretty big. Bathroom are of decent size, I stayed in family room so it had a separate toilet. All necessary toiletries, also additional can be requested ( many being free of charge). A very nice swimming pool and the best part for my toddler , the play area . He enjoyed that place for hours. Breakfast was fabulous and variety of options. The breakfast area felt a little small compared to the crowds in the Hotel, few had to wait in queue. Best part of you stay is it’s location- perfectly located in the City center. Lot’s of shops nearby and area is famous for sea food restaurants nearby ( although the hotel itself didn’t serve any seafood in breakfast 😀) I would definitely recommend this hotel especially for families with kids.

The hotel is situated at a close location to the city Centre where you can also reach with public transport easily. The check in and out sped is efficient and free Wi-Fi increases your satisfaction. The room is big for your family stays but the carpet cleanness needs attention. ( I do not understand and welcome the dirtiness of the carpets at hotels) The bathroom and toilet in the room are separated which is a good choice. The wellness club is a good alternative when the weather does not allow you to go outside. The restaurant serves for your needs. I suggest for all occasions with short stays.