Novotel Melbourne Glen Waverley bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 1.660 ulasan

Jaminan Harga
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Novotel Melbourne Glen Waverley - Image 1
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Novotel Melbourne Glen Waverley - Image 4
285 Springvale Road, 3150 GLEN WAVERLEY, Australia

Deskripsi

Keistimewaan hotel

  • Layanan kamar saat ini tidak tersedia

  • WiFi, area kerja, TV 32 inci dengan pusat media

  • 7 ruang serbaguna untuk acara

  • 2 menit ke stasiun, 35 menit berkendara ke kota

  • Pilihan bersantap, pusat belanja, bioskop di dekat hotel

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Lokasi hotel

Novotel Melbourne Glen Waverley

285 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.881154313213116, 145.16462392521382

Telepon
Fax +61 3 8561 2345

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

THE BUTCHERS BENCH

Nikmati minuman di The Butchers Bench, pilihlah dari beragam anggur, bir, minuman beralkohol, dan koktail kami. Tersedia juga kudapan panas dan dingin dari menu makanan ringan.

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Cari tahu selengkapnya

Peringkat ALL  4.4/5  1.660 ulasan

Peringkat TripAdvisor  4.3/5  1.327 ulasan

Wonderful Christmas stay as usual with staff who are super helpful and delicious food which I particularly enjoy.

Catatan Tripadvisor 5.0/5

AndrewAustralian Ulasan TripAdvisor tersertifikasi

Awesome stay as usual. See my recent photos for some of the highlights. Thanks particularly to Kavita, and her team, who performed beyond my expectations, as usual.

A very good hotel

Catatan Tripadvisor 4.0/5

Kum Hoong Y Ulasan TripAdvisor tersertifikasi

A good hotel in terms of location as well as the service from the staff. The moment I went to the counter to check in till the moment I left after checking out, all staff were very friendly and helpful. It really made me felt at home. The hotel is within walking distance to several eateries though major were Asian. The nearby shopping mall offered many shops as well as two supermarkets. Two Chemist Warehouses were also nearby too. The room was very clean and everything worked well except I have difficulty to open the door with my room key card at times. The breakfast was amply though not really that many choices. It’s still good enough to kick off the day. I will definitely choose to stay here again if I’m back in the area.

Honestly terrible

Catatan Tripadvisor 1.0/5

Alpha U Ulasan TripAdvisor tersertifikasi

Besides checking in everything else was sub standard for Novotel, bins left unplaced in bathroom, body wash and shampoo facing the wrong way in the racks so you couldn’t tell what product to use. Some effort required to turn them around as they were firmly in place. Then the smell. First floor above the restaurants below the smell of cooking grease and oils soaked in the room until the early hours of the night. It got so bad I had an asthma attack something that I haven’t experienced in years. When I complained I was told the hotel was full and they couldn’t move me. I was instructed they had put in extractors but these were not working as well as they’d hoped.

Dear Alpha, Thank you once again for taking the time to share your experience. I am truly sorry that your stay did not meet the standards you rightly expect from us. Regarding the housekeeping concerns you raised, we have reviewed the photos provided and noted that what we observed differed from how the issue was described. However, we genuinely value your input, and your feedback will certainly assist our team in strengthening our room presentation standards and improving attention to detail. With regard to the cooking odours, I sincerely apologise for the discomfort and distress caused. In situations where the hotel is operating at full occupancy, a room move may not always be possible despite our best efforts. In such circumstances, our team implements corrective actions such as positioning additional extractors to help minimise and remove odours as quickly as possible. I understand this did not resolve the issue to your satisfaction during your stay, and I am sorry for that. Please know that we always encourage guests to inform us immediately if something is not right so we can take prompt action to assist—whether through a room move when available or alternative solutions to ensure your comfort. Your feedback is invaluable to us, and we are using it to review and improve our procedures across both housekeeping and engineering teams. I would welcome the opportunity to speak with you directly should you wish to discuss your experience further. Warm regards, James David General Manager

Don’t take it quietly

Catatan Tripadvisor 2.0/5

142laurels Ulasan TripAdvisor tersertifikasi

I was given the worst view room 223. Looking into the industrial machine area of the hotel Barely any sky just the equipment area. May as well have put me in the basement. I asked for an another room and was given 612 with a nice view. Why not give me that room first? Exactly the same size room and decor. I’d hate to think it was because i was solo female and the reception may have thought he could get away with it. Shame on you Novotel. Never again.

Just okay

Catatan Tripadvisor 3.0/5

Melaine H Keluarga - Ulasan TripAdvisor tersertifikasi

Hotel was good but it was extremely disappointing to find out we had to pay $32 to park overnight. I can see in previous posts you claim this is because you’re close to the glen shopping centre. I don’t believe this is a justifiable response. Since the accomodation is not in the CBD most people who stay will require a carpark and therefore should be factored into your rates.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 489 ulasan 9/10 Lokasi
  • 694 ulasan 7.8/10 Kamar
  • 821 ulasan 8.6/10 Pelayanan
  • 15 ulasan 6.4/10 Internet
  • 324 ulasan 7.3/10 Makanan
  • 280 ulasan 8.2/10 Kebersihan
  • 212 ulasan 7.1/10 Sarapan
  • 184 ulasan 7/10 Fasilitas

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