The Como Melbourne - MGallery

Pesan informasi

The Como Melbourne - MGallery bintang 5

Catatan tamu Avis (Peringkat ALL) 4.6/5 815 ulasan

Hotel yang disetujui ALLSAFE

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Deskripsi

Keistimewaan hotel

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • 111 contemporary spacious suites & apartments including 3 loft penthouses

  • Relax around the roof top pool and sun deck

  • Select apartments feature full kitchens suitable for families and long stay accommodation

Lokasi hotel

The Como Melbourne - MGallery

630 Chapel Street, South Yarra
3141 MELBOURNE
Australia

  • TULLAMARINE AIRPORT:  SKYBUS SOUTH YARRA STATION

  • Dengan pesawat

    MELBOURNE Pada 29,4km / 18,27 mil - Antar Jemput bayar

  • Dengan kereta

    SOUTH YARRA Pada 0,4km / 0,25 mil

GPS:-37.839059, 144.996219

Layanan hotel

Check-in dari - Check out sampai

Singkatnya
Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Hotel bisa diakses kursi roda
  • Kesehatan
  • Air conditioner
  • Wi-Fi
  • Sarapan
  • Ruang rapat
Di dekat properti
  • Parkir

THE BRASSERIE

Ideal for a quick and healthy start to the day or a long lazy weekend breakfast choose from our a la carte menu featuring eggs prepared all your favourite ways and served in delightful surroundings

Akomodasi kami

Offering boutique accommodation in the heart of South Yarra, The Como Melbourne MGallery by Sofitel is the perfect option for business or leisure travel. Outstanding service and elegant guest suites are a stylish feature at this chic Melbourne hotel. Suites feature well-designed black marble bathrooms with Japanese-style baths to soak in gorgeous luxury. Long stay guests can utilise the fully equipped kitchens and spacious living areas.

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Peringkat ALL  4.6/5  815 ulasan

Peringkat TripAdvisor  4.5/5  1.241 ulasan

Sertifikat keunggulan 2022

Convenient and comfortable

Catatan Tripadvisor 5.0/5

tomlu9999 Ulasan TripAdvisor tersertifikasi

Great service and very relaxing stay. The staff were very helpful and courteous. We were there for a long weekend family holiday and would definitely recommend any wishing to stay in Melbourne. It was wonderful.

Excellent accommodation, great staff

Catatan Tripadvisor 5.0/5

Mrshoges2022 Ulasan TripAdvisor tersertifikasi

We enjoyed our short stay in Melbourne, hotel staff very good, polite and happy. The location proved excellent many restaurants near by, unfortunately we had a function to attend and did not get to many.

First Class accommodation in great CBD LGA location

Catatan Tripadvisor 5.0/5

Peter M Ulasan TripAdvisor tersertifikasi

Very comfortable accommodation in very quiet, comfortable rooms with excellent attention to detail throughout the property. First class customer service from very helpful & professional staff. Great location close to the CBD near Yarra River walks.

South Yarra Visit

Catatan Tripadvisor 5.0/5

jeanstewartheath Ulasan TripAdvisor tersertifikasi

The Reception staff were exceptional. Anne Marie on the front desk was the nicest and most helpful receptionist we have ever met in all our travels. The glass of welcome champagne was perfect after a long flight and drive from the airport.The car parking was so easy and thank you again to your staff for making it so. We will be back to stay.

Dear jeanstewartheath, How lovely to read your feedback. Thankyou so much. I am delighted that you enjoyed your stay so much. We look forward to welcoming you back again in the future. Regards, Anne Marie Lennon General Manager

Luxury Hotel in a great location

Catatan Tripadvisor 5.0/5

Neil G Ulasan TripAdvisor tersertifikasi

Staff very friendly and helpful, we were very lucky to have a 1 bed king apartment with lovely and private outdoor garden sitting area to enjoy the room service breakfast. Hotel is in a great location with many restaurants in close proximity and public transport close by.

Dear Neil G, Thank you for taking the time to write a review. I am so pleaed that you enjoyed your one bedroom apartment and the location of the hotel. We definately agree South Yarra is an ideal location. We look forward to welcoming you back again in the future. Regards, Anne Marie Lennon General Manager

Local Escape

Catatan Tripadvisor 5.0/5

David S Ulasan TripAdvisor tersertifikasi

It was a most enjoyable three nights stay. The warm greeting we were given at check-in continued throughout our stay and we couldn't speak more highly of the staff. Breakfast was delicious and our room was very comfortable. We enjoyed being able to use the pool.

Dear David S, Thank you for taking the time to write a review, we really appreciate your feedback. I am so pleased to read that you enjoyed your stay with us so much. It is also fantastic to hear that you were able to enjoy the pool and breakfast. We look forward to welocmin you back again in the future. Regards, Anne Marie Lennon General Manager.

Everything was perfect

Catatan Tripadvisor 5.0/5

bfschaefer Ulasan TripAdvisor tersertifikasi

From the interaction from our booking to when we arrived and during our stay we couldn't have asked for a more pleasant stay. The staff were so considerate especially them knowing we had had a bereavement in the family that week leading up to our stay. Maya was especially intuitive in compassion and our needs.

A feminine touch

Catatan Tripadvisor 5.0/5

etsu2013 Ulasan TripAdvisor tersertifikasi

The staff were very helpful and the management spent time on the front desk. They were prepared to give me access to the gym after closing hours. I enjoyed a complimentary juice of the day and a welcome champagne drink both given to me more than once! The cleaning ladies were friendly and helpful asking if l wanted extra supplies.

Dear etsu2013, Thank you so much for taking the time to write a review. We really do appreciate your feedback. I am very pleased that we could accomodate your request to use the gym after hours and also that you enjoyed our welcome drink and complimentary juice shot at breakfast. I will ensure our housekeeping team are aware of your comments, which I am sure will be greatly appreciated. We look forward to welcoming you back to The Como Mlebourne in the future. with best wishes and a very Happy New Year. Anne Marie Lennon General Manager

Weekend escape

Catatan Tripadvisor 5.0/5

colbowrights Ulasan TripAdvisor tersertifikasi

A most enjoyable staff at The Como Melbourne last weekend. Check in on arrival was simple and our room immediately available On entering our room we found it fresh and well presented and ready for our stay.  The room and subsequent servicing were a credit to the housekeeping team. All members of the team were well presented, polite and ready to assist.

Good afternoon colbowrights, I am delighted to hear that you had an enjoyable stay. Thank you for your comments in relation to housekeeping. The team will be delighted with this feedback as will all members of the team. Best wishes, Anne Marie Lennon General Manger

Highly reccomend!

Catatan Tripadvisor 5.0/5

emmarjp2021 Ulasan TripAdvisor tersertifikasi

Amazing customer service, the spa bath was a beautiful touch and walked into a beautiful suprise treat and champagne for our anniversary! Will be back for another stay cay soon :) Highly reccomend the como!

Dear emmarjp2021, Thank you so much for taking the time to write a review. I am delighted that you loved your surprise for your anniversary celebration We look forwrd to welcoming you back for another stay cay soon. Best wishes, Anne Marie Lennon General Manger

A Stunning stay

Catatan Tripadvisor 5.0/5

ptshields71 Ulasan TripAdvisor tersertifikasi

Once again the Como did not dissapoint. From the moment I arrived it was perfect. Beautiful room fantastic staff who were incredible. Pool and amenities were terrific. Check in and out was seamless. Will definitely be back soon

Dear ptshields71, Thankyou so much for taking the time to write a review. It is a pleasure to hear that you found all aspects of your stay a perfect experience. We look forward to welcoming you back again soon. with best wishes, Anne Marie Lennon General Manager

Beautiful and spacious hotel

Catatan Tripadvisor 5.0/5

JinJin159 Ulasan TripAdvisor tersertifikasi

We stayed at The Como for two nights over the Easter long weekend and got a great deal through the Accor sale. Stayed in a 1 bedroom with spa bath and it was so spacious, comfortable and clean. Our request for a quiet room with views and twin beds was met and the black out curtains provided a nice sleep. Spa bath was amazing and you get to keep their cute rubber duck. The rooftop pool was great with the retractable roof and sauna and gym facilities. Advice: book the pool in advance as due to Covid, they have limited numbers per hour. Great location with Chapel St and shops, cafes, restaurants and Palace Cinema just below and within easy walk. The Como Park is beautiful and peaceful as it's hidden from the main roads. Only minor issues: - no easily accessible power plugs in the bedroom, maybe cause of the twin beds, it was hard to find but it was right at the bottom under the beds. Even if it's king bed, the location of the plugs are not great as it's not at the side table level, so the cables probably can't reach the table and you don't want to be crawling on floor level to plug in your phone charger etc. But you can charge it at the big desk outside. - housekeeping didn't push the twin beds to proper position after room was cleaned, it was pushed against windows instead. Easy to push it back into position. - request for late check out was granted but the keycard was not programmed to the later time so couldn't go back into lift and room and had to go back to reception to reactivate it. Overall, really enjoyed our stay and it's big and spacious, unlike most standard hotels with a long hallway and so many rooms just next/opposite each other. Will definitely stay at The Como again.

Dear JinJin159, Thankyou for taking the time to share your recent experience and write a review. it is very much appreciated. I am so pleased to hear that you enjoyed the spa bat and in particular our Como duck ! Apologies with respect to the issues you have noted as minor. Rest assured we do take this on board , the detail is important to us. Once again thankyou for your feedback it is really appreciated. with best wishes, Anne Marie Lennon General Manager

Great boutique hotel in good location

Catatan Tripadvisor 4.0/5

N3236AZmichaelm Ulasan TripAdvisor tersertifikasi

True 4.5 star boutique hotel. Excellent location close to CBD in busy South Yarra with lots of great restaurants and shopping. Lovely rooms and friendly team. Reasonably priced for the area. Happy to stay again and recommend if you like to be a bit outside the CBD.

Dear N3236AZmichaelm, Thankyou for taking the time to post a review. It is a pleasure to hear that you enjoyed our location in South Yarra. I agree we are ideally located with a close proximity to the CBD and we have access to great amenities in South Yarra. Good to hear that you are happy to stay again. We look forward to welcoming you back. With best wishes, Anne Marie Lennon General Manager

Regular catch up

Catatan Tripadvisor 5.0/5

Kentm1 Ulasan TripAdvisor tersertifikasi

We stay at he Como frequently and that is for good reason. It is close to some great restaurants and bars on Chapel St and the ambiance at the hotel is very chilled. Nice touch by the General manager to have a glass of sparkling on a arrival. Will be back again soon!

Dear Kentm1, So delighted you enjoyed your welcome glass of sparkling. Also great to hear that you enjoyed your stay and the surrounding area. We look forward to welcoming you back, we appreciate your review. with best wishes, Anne Marie Lennon General Manager

As always a lovely stay

Catatan Tripadvisor 5.0/5

635ravi Bisnis - Ulasan TripAdvisor tersertifikasi

The Como is the one hotel that I seem to consistently rate highly. The location and facilities are great. However, what always stands out is the warmth and courtesy of the team. The Como is our preferred hotel in Melbourne and we will stay there whenever logistics allow.

Dear 635ravi, Thank you so much for your lovely review. We appreciate your loyalty to Como :) We look forward to welcoming you back again soon. All the very best for 2021. with best wishes, Anne Marie Lennon General Manager

Two nights

Catatan Tripadvisor 4.0/5

barbb372020 Ulasan TripAdvisor tersertifikasi

The only part of the stay which is very annoying is we were debited twice from our account for the stay which still hasn’t been resolved This has never occurred previously I have made at least three calls to the hotel Contacted the bank twice Then another department as now it seems to be a dispute Absolutely disgraceful

Dear barbb372020, Many apologies for this situation. As per our recent conversation, I am happy to extend an overnight stay with our compliments as a gesture of goodwill for the frustration that has been caused. Please accept my sincere apologies. We look forward to welcoming you back as valued loyal guests of The Como Melbourne. with best wishes, Anne Marie Lennon General Manager

Great experience

Catatan Tripadvisor 5.0/5

Barrbs2020 Ulasan TripAdvisor tersertifikasi

We had a large room with plenty of space. Only disappointment was no restaurant on site. Breakfast dining somewhat crowded. Staff where very helpful. Perfect location to catch tram into city to see a show.

Amazing service and a touch of luxury

Catatan Tripadvisor 5.0/5

suzannastokes Couples - Ulasan TripAdvisor tersertifikasi

The staff at The Como went above and beyond to ensure we had a lovely stay. We notified the hotel of my birthday celebrations and where gifted with a bottle of bubbles, cake and decorations. The hotel itself is a little hidden gem in the restaurant end of chapel street. Great location, comfortable bed, amazing corner bath. We will be staying again.

Dear Suzannastokes, Thank you for taking the time to write a review, we appreciate it ! I am so pleased to learn that you had such a lovely stay to celebrate your birthday. We look forward to welcoming you back in the future. with best wishes, Anne Marie

What a welcome!!

Catatan Tripadvisor 5.0/5

481harry Couples - Ulasan TripAdvisor tersertifikasi

A few days before our arrival I received a call from the hotel and one of the questions asked was if it was for a special occasion. I told the staff member that it was our wedding anniversary. On arrival we were delighted that we had been upgraded to a 1 bedroom suite. The suite was just tremendous, so roomy and luxurious and to top it of there was a complmentary cheese platter, a bottle of wine and some chocolates. Talk about being spoiled. We went to see an early movie and went to dinner at one of the many local restaurants. Next morning breakfast was served in the hotel's restaurant and it did not disappoint. Very, very nice. We will be back, that's for sure.

Dear 481harry, Thank you for choosing to stay at The Como to celebrate your wedding anniversary. It is a pleasure to hear that you enjoyed the experience and that you felt spoiled. It sounds like you made the most of your stay by experiencing a movie, enjoying dinner locally and breakfast in our Brasserie the following day. We look forward to welcoming you back for your next special occasion. Thanks once again. with best wishes, Anne Marie Lennon General Manager

Great Hotel with Excellent Service

Catatan Tripadvisor 5.0/5

806ravif Bisnis - Ulasan TripAdvisor tersertifikasi

We stayed at this hotel during a business trip to Melbourne and then extended our stay to celebrate my wife's birthday. We were very happy with our stay and will make The Como our preferred hotel when visiting Melbourne (we have already booked another stay in a few weeks). Key highlights are the comfortable/spacious rooms, high quality room services and above all the friendly and accommodating service. I had a few surprises for my wife and the team accommodated every request with a smile. The only negatives are the small pool and the somewhat cramped breakfast area. However, the many other comforts make up for these.

Dear 806ravif Thank you for the lovely review. I am so glad to see you enjoyed your stay with us. I look forward to welcoming you back to The Como Melbourne Best wishes, Luke Gibbs Operations Manager The Como Melbourne - MGallery by Sofitel

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